BCS, The Chartered Institute for IT

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  Project Manager

  Elizabeth Harrin

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  Digital Marketer

  Eileen Brown, Betsy Aoki

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  The Human Touch

  Philippa Thomas, Debra Paul, James Cadle

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  User Acceptance Testing

  Brian Hambling, Pauline van Goethem

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  Continual Service Improvement Manager

  David Whapples

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  A Manager's Guide to IT Law

  Jeremy Holt, Jeremy Newton

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  Principles of Data Management

  Keith Gordon

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  Managing Project Teams

  Elizabeth Harrin

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  Problem Management

  Michael G. Hall

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  NLP for Business Analysts

  Peter Parkes