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A Manager's Guide to IT Law

A Manager's Guide to IT Law

Jeremy Holt | Jeremy Newton

(2011)

Additional Information

Abstract

This comprehensive guide for management professionals discusses the IT-related legal issues faced by businesses on a daily basis. Legal concepts and terminology are notoriously difficult for non-specialists, but this book explains in plain English the relevant legal frameworks and gives examples from actual case law. “provides practical advice . . . a valuable addition to my bookshelf” (British Journal of Healthcare Computing & Information Management - relates to the 1st edition).
Jeremy Holt is the head of the Computer Law Group of Clark Holt Commercial Solicitors. Jeremy Newton is a director at Technology Law Alliance in London, a law firm specialising in IT, outsourcing and e-commerce law.
This comprehensive guide for management professionals discusses the IT-related legal issues faced by businesses on a daily basis. Legal concepts and terminology are notoriously difficult for non-specialists, especially in the fast-moving field of IT. This book explains, in plain English, the most relevant legal frameworks, with examples from actual case law used to illustrate the kinds of problems and disputes that most commonly arise. Contents include IT Contracts; Systems Procurement Contracts; Avoiding Employment Problems; Instructing an IT Consultant; Intellectual Property Law for Computer Users; Cloud Computing; Outsourcing; Source Code Escrow; Data Protection; Doing Business Online; Setting Up Joint Ventures; Freedom of Information; WEEE Regulations; Resolving Disputes
Written in plain English, it is readable, and provides practical advice... a valuable addition to my bookshelf. British Journal of Healthcare Computing & Information Management, February 2005 (review of previous edition)

Table of Contents

Section Title Page Action Price
Cover Cover
Copyright iv
CONTENTS v
CONTRIBUTORS ix
ACKNOWLEDGEMENTS xi
ABBREVIATIONS xii
GLOSSARY xv
USEFUL WEBSITES xix
PREFACE TO SECOND EDITION xxi
1 IT CONTRACTS 1
INTRODUCTION 1
PARTS OF A CONTRACT 1
WHO ARE YOU GOING TO CALL? 2
CHECKING OUT THE SUPPLIER 3
LETTER OF INTENT 3
THE SUPPLIER'S TERMS 3
APPENDIX: MAIN POINTS OF AN IT CONTRACT 11
2 SYSTEMS PROCUREMENT CONTRACTS 13
THE NEGOTIATION PROCESS 13
BEWARE THE STANDARD CONTRACT 15
CONTRACT MECHANICS 15
COMMERCIAL HIGHLIGHTS 18
PROBLEM MANAGEMENT 20
ENFORCEABILITY OF EXCLUSION CLAUSES 23
3 AVOIDING EMPLOYMENT PROBLEMS 28
INTRODUCTION 28
COMPUTER AND EMAIL USAGE POLICIES 28
AVOIDING HEALTH AND SAFETY CLAIMS 33
APPENDIX: SPECIMEN POLICY FOR COMPUTER AND EMAIL USE 35
4 INTELLECTUAL PROPERTY LAW FOR COMPUTER USERS 40
INTRODUCTION 40
HARDWARE AND INTELLECTUAL PROPERTY RIGHTS 41
SOFTWARE AND INTELLECTUAL PROPERTY RIGHTS 42
DATABASES AND INTELLECTUAL PROPERTY RIGHTS 44
WEBSITETS AND INTELLECTUAL PROPERTY RIGHTS 45
DOMAIN NAMES AND INTELLECTUAL PROPERTY RIGHTS 46
THE INTERNET AND TRADE MARKS 47
THE INTERNET AND COPYRIGHT AND DATABASE RIGHT 49
APPENDIX: A BASIC GUIDE TO INTELLECTUAL PROPERTY AND RELATED RIGHTS 49
5 SOFTWARE ESCROW 55
INTRODUCTION 55
THE IMPORTANCE OF ESCROW FOR SOFTWARE USERS 55
WHEN DO YOU NEED ESCROW? 56
TECHNICAL CONSIDERATIONS 59
VERIFICATION 59
WHAT SHOULD BE LODGED? 60
THE AGREEMENTS 61
USER'S DUTIES 62
CHOOSING AN ESCROW AGENT 62
ADVANTAGES OF ESCROW FOR SOFTWARE OWNERS 62
6 OUTSOURCING 65
INTRODUCTION 65
DEFINING THE SERVICES 66
DESIGN RISK 67
SERVICE LEVEL AGREEMENT 67
PRICING AND PAYMENT MECHANISMS 69
THE OUTSOURCING LIFE CYCLE 70
OTHER RELEVANT ISSUES 73
7 DATA PROTECTION 74
INTRODUCTION 74
WHAT DATA ARE COVERED 75
SENSITIVE PERSONAL DATA 76
WHO NEEDS TO NOTIFY? 76
HOW TO NOTIFY 77
DATA PROTECTION PRINCIPLES 80
RIGHTS OF DATA SUBJECTS 88
EXEMPTIONS 89
PENALTIES AND ENFORCEMENT 90
REFERENCES 91
8 DOING BUSINESS ONLINE 92
INTRODUCTION 92
INFORMATION TO BE PROVIDED TO CLIENTS 93
FORMING CONTRACTS ELECTRONICALLY 95
PERFORMANCE AND CANCELLATION 97
JURISDICTION 98
MARKETING COMMUNICATIONS 99
CONSEQUENCES OF NON-COMPLIANCE 100
OTHER CONSIDERATIONS 101
APPENDIX: CONSOLIDATED INFORMATION REQUIREMENTS 102
9 SETTING UP JOINT VENTURES 103
INTRODUCTION 103
JOINT VENTURES AND IT PROJECTS 103
ESTABLISHING A JOINT VENTURE 104
STRUCTURE OF A JOINT VENTURE 107
THE OPERATING AGREEMENT 112
COMPETITION LAW 114
APPENDIX: CHECKLIST FOR A JOINT VENTURE OPERATING AGREEMENT 115
10 CLOUD COMPUTING 117
WHAT IS CLOUD COMPUTING? 117
THE SERVICES IN THE CLOUD 118
THE EVOLUTION OF CLOUD COMPUTING 118
CLOUD FORMATIONS 119
SILVER LININGS AND THUNDER CLOUDS 119
DATA PROTECTION AND SECURITY 122
IMPORTANT CLAUSES IN A CLOUD COMPUTING CONTRACT FOR SERVICES 123
11 OPEN SOURCE SOFTWARE 126
INTRODUCTION 126
WHAT IS OPEN SOURCE? 126
THE PUBLIC DOMAIN 130
OPEN SOURCE AND COMMUNITIES 130
OPEN SOURCE SOFTWARE BUSINESSES 132
RUNNING OPEN SOURCE IN YOUR BUSINESS 133
OPEN SOURCE AND LICENSING 134
SOFTWARE DEVELOPMENT IN CONTEXT 137
CONTRACTING OPEN SOURCE PROJECTS 137
OPEN SOURE SOFTWARE AND DUE DILIGENCE 140
OPEN SOURCE POLICIES AND PROCEDURES 141
OPEN SOURCE SOFTWARE: EMPLOYEES AND CONTRACTORS 141
OPEN SOURCE SOFTWARE AND PATENTS 142
ASSOCIATED LICENCES 143
12 WEEE REGULATIONS 144
INTRODUCTION 144
THE PLAYERS 144
WHAT IS EEE AND WHAT DO THE REGULATIONS COVER? 146
KEY OBLIGATIONS ON IT BUSINESSES 149
KEY COMMERCIAL ISSUES 151
13 FREEDOM OF INFORMATION 153
INTRODUCTION 153
TRANSPARENCY AGENDA 154
PUBLIC AUTHORITIES 154
A PUBLIC AUTHORITY'S OBLIGATIONS 154
PROVIDING INFORMATION TO THE PUBLIC AUTHORITY 155
THE REQUEST PROCESS 156
WITHHOLDING INFORMATION 157
IMPACT OF FOIA ON PRIVATE COMPANIES 159
DEALING WITH FOIA 160
PROCUREMENT 161
DRAFTING A CLAUSE 162
FURTHER INFORMATION 162
14 RESOLVING DISPUTES 164
INTRODUCTION 164
OVERVIEW OF DISPUTE RESOLUTION METHODS 164
KEY FACTORS IN DISPUTE RESOLUTION 165
SPECIFIC DISPUTE RESOLUTION METHODS 166
CONCLUSION 177
APPENDIX: THE 'REASONABLENESS' TEST IN PRACTICE 26
INDEX 178
Back Cover 184