Abstract

This established text is the only introduction to qualitative research methodologies in the field of library and information management. Its extensive coverage encompasses all aspects of qualitative research work from conception to completion, and all types of study in a variety of settings from multi-site projects to data organization. The book features many case studies and examples, and offers a comprehensive manual of practice designed for LIS professionals. This new edition has been thoroughly revised and includes three new chapters. It has been updated to take account of the substantial growth in the amount and quality of web-based information relevant to qualitative research methods and practice, and the many developments in software applications and resources. The authors have identified a clear need for a new chapter on the evaluation of existing research, as a gateway into new research for information professionals. The final chapter, 'Human Resources In Knowledge Management', takes the form of a model case study, and is an 'ideal' qualitative investigation in an information setting. It exemplifies many of the approaches to qualitative research discussed in earlier chapters. Directed primarily at the beginner researcher, this book also offers a practical refresher in this important area for the more experienced researcher. It is a useful tool for all practitioners and researchers in information organizations, whether libraries, archives, knowledge management centres, record management centres, or any other type of information service provider.
"All the chapters in the book are not only well-written, they also are well integrated and the reader is taken from one aspect of qualitative research discussed in one chapter to the next topic discussed in the following chapter. Each chapter begins with a set of review questions and ends with a set of questions that lead to the following chapter. A number of scenarios have been used to illustrate the theme and the topics discussed in the chapters. The book is intended for the information professionals – students as well as practitioners – and aims to provide a practical guide to qualitative research in an information environment. The second edition has definitely succeeded in reaching its objective, and this book should be read by every information professional who has any interests in information science research." - Online Information Review
Dr G. E.Gorman BA MDiv STB GradDipLib MA ThD FCLIP FRSA is Professor of Library and Information Management at the School of Information Management, Victoria University of Wellington, New Zealand. Peter Clayton BA DipLib GradDipArts InfStudies MA PhD AALIA AFAIM MACE is Associate Professor in Information Management and Program Director for Information Studies at the University of Canberra, Australia.