Abstract

User Experience in the Age of Sustainability focuses on the economic, sociological and environmental movement in business to make all products including digital ones more sustainable. Not only are businesses finding a significant ROI from these choices, customers are demanding this responsible behaviour. The author looks at user experience practice through the lens of sustainability whether it be a smart phone, service – based subscription solutions or sustainable packaging to expose the ways in which user researchers and designers can begin to connect to the sustainability not merely as a theoretical. This book has a practical take on the matter providing a framework along with case studies and personal stories from doing this work successfully. Both hardware and software design are covered.

• Learn about the fundamentals of sustainability and how it can change the future of user experience professionals
• Learn how to integrate sustainability into designs with a solid framework using user research methodology, techniques, and purposeful metrics
• Find out how to integrate sustainability frameworks into the software and product development cycles
• Find out how sustainability applies to mobile and digital products with discussions on user messaging, dematerialization, and efficient design
• See how companies have made it work with case studies

"I thought that the author made some important points and provided an appropriate level of justification for the various ideas and that overall, the book offers some valid debate on the key issues. It is certainly worth reading…"--BCS.org, March 14, 2013 "For marketing and design professionals in a variety of fields, this volume on sustainability and green practices in product and service development explores the ways in which ecologically minded consumer preferences influence the design of products and overall considerations of user experience. Topics discussed include approaches to sustainable user experiences, product life cycles, frameworks for sustainable user experiences, and core usability and balance. Chapters include color photographs illustrating examples of well designed products and technologies. Kramer is a user experience consultant."--Reference and Research Book News, August 2012, page 270 "Kramer is a bridge between the disciplines of user experience and sustainability…She first brings clarity to the sustainability body of knowledge…then links sustainability and user experience to a new concept, sustainable user experience, through several sustainability frameworks, including natural capitalism…I hope this book sparks the enthusiasm and effort of user experience professionals, product designers, and system developers to improve the utilization of information resources."--Computing Review, August 2012