Abstract

Workplace violence in all its forms is becoming more prevalent and pervasive every year. Workplace Violence: Planning for Prevention and Response gives a comprehensive account of the problem using a multi-faceted approach to the issues surrounding workplace violence incidents, addressing how the topic affects victims, witnesses, the workforce, family members, and management. A series of chapters helps organizations to form action and response plans to manage incidents both large and small. The focus also includes organizations that are forced to address violent individuals in settings where law enforcement may not be immediately available. Kerr speaks first-hand about complex issues like corporate liability for violent or threatening acts committed by employees, as well as issues of privacy, and he includes chapters written by experts on legal issues, cyberthreats, and anger in the workplace. This book belongs on the desk of every security manager and HR professional, and offers solid advice to all managers regardless of the size of their organization.

• Details the problem from all angles to help the reader design a comprehensive strategy for all constituent groups
• Provides proven, detailed support for creating policies and procedures, awareness, and response training
• Discuses real-life case studies to help readers understand how to apply strategies discussed in the book

"Kerr's unique perspective on conflict and violence in the workplace, based on his years of professional experience, will help you prevent or respond to incidents in your organization."--Bonnie Michelman, Head of Security, Massachusetts General Hospital, Boston, MA, USA

"One of the foremost experts in the field of personnel security and workplace violence, Kim M. Kerr, CPP, has put together a comprehensive and functional manual. This book’s 15 chapters are easily digested, providing the reader with a great understanding of workplace-violence dynamics and remedies, such as increasingly common zero-tolerance policies. Kerr outlines the pros and cons of such policies, not only from a management perspective but also from an employee perspective….  Of tremendous value are 12 appendices that can assist the reader in crafting sound policies and procedures. Templates include workplace weapons and violence policies, emergency procedures, and plans for active-shooter response and disaster recovery…. This must-read book presents an in-depth look at the dynamics of workplace violence."--Kevin Siegmund, Security Management Magazine