Abstract

This is a graduate level textbook that covers the fundamental topics in queuing theory. The book has a broad coverage of methods to calculate important probabilities, and gives attention to proving the general theorems. It includes many recent topics, such as server-vacation models, diffusion approximations and optimal operating policies, and more about bulk-arrival and bull-service models than other general texts.
* Current, clear and comprehensive coverage
* A wealth of interesting and relevant examples and exercises to reinforce concepts
* Reference lists provided after each chapter for further investigation
"The writing is very clear, with good style and full of details which will help the students immensely."
— Svetlozar Rachev, University of California, Santa Barbara, U.S.A.
"It includes more comprehensive coverage of bulk input and service systems than most other introductory texts, as well as recent work motivated by telecommunications problems."
-Sarah M. Ryan, Iowa State University, JOURNAL OF AMERICAN STATISTICAL ASSOCIATION, 2005