Abstract

The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and well-substantiated argument for IT service investments. In order to validate and fully explain this model, Wigodsky presents an overview of the "why" behind technology investment for any organization, and combines this with detailed real-world solutions that maximize BCO efficiency. By eliminating the "futz factor" commonly associated with system ownership costs, the book provides a glimpse of the next generation IT architecture, a repeatable process for identifying organization-wide system costs, and a customizable model for integrating BCO management with your people, processes, and technology.
· Provides detailed technical architectures, processes, and integrated solutions using common computing technologies
· Helps the reader build a customized model for reviewing the long-term potential costs and benefits of interrelated IT investments
· Includes observations of HP thought leaders, experienced consultants, and customers on past projects
" ...you can only ever treat a book as a starting point, something to help you along the way. I think this book succeeds in that regard. It is not perfect, but no book ever is. It does not have all the answers, but no one has. Instead, it contains a lot of useful advice about practical IT."—Tony Redmond, Vice President and Chief Technology Officer, Hewlett-Packard Consulting and Integration
"In today's ultra-competitive environment, corporations need every edge they can get, and IT can provide a variety of competitive edges when properly used. At the same time companies are being challenged to squeeze out every dollar of profit. This book helps the IT executive navigate the complexities of the technology and reconcile opposing forces in meeting the overall requirements of the corporation."--Peter Kiss, Visionary/CEO, Sentar, Inc.