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Mosby's Canadian Textbook for the Support Worker - E-Book

Mosby's Canadian Textbook for the Support Worker - E-Book

Sheila A. Sorrentino | Leighann Remmert | Mary J. Wilk

(2016)

Additional Information

Book Details

Abstract

Get the foundation you need to be a successful support worker in both community and institutional settings with Mosby's Canadian Textbook for the Support Worker, 4th Edition. With a clear student-friendly approach and step-by-step descriptions, this text walks readers through all the information and skills that support workers (including resident care aides and health care aides) need to master to perform their role safely and effectively. Numerous full-colour illustrations, photographs, and tables are combined with real life case studies, examples, and insightful feature boxes to provide an outstanding learning experience. This new edition also features a new chapter on working in acute care; updated content reflecting the latest trends, issues, and practice standards; and a full assortment of online learning resources. With all this included in one great book, it’s no wonder that Mosby’s is the #1 text used by support worker programs across Canada.

  • Comprehensive coverage guides readers through all information and skills needed by today’s support worker.
  • Student-friendly writing style enables readers to easily grasp the material.
  • Providing Compassionate Care boxes highlight the caring aspect of the support worker role.
  • DIPPS icons appear throughout the text to remind readers of the principles of support work: respecting and promoting their client’s Dignity, Independence, Preferences, Privacy, and Safety.
  • Focus on Communication boxes offer guidelines for how to clearly communicate with residents and avoid comments that might make them uncomfortable.
  • Promoting Safety and Comfort boxes emphasize the importance of the patient’s or resident’s safety and comfort.
  • Focus on Children and Older Adults boxes provide age-specific information about special needs, considerations, and circumstances of children and older adults.
  • Focus on Long-Term Care and Home Care boxes highlight information vital to providing competent care in the long-term and home care settings.
  • Teamwork and Time Management boxes feature specific guidelines to help nursing assistants work most efficiently whether independently or as part of the health care team.
  • Supporting boxes present scenarios about particular clients and discuss how support workers make decisions and solve problems.
  • Think About Safety boxes provide clear, concise, easy-to-follow advice on how to provide safe care to clients of all ages.
  • Case Study boxes apply some of the concepts discussed in the text to real-life examples of support workers and clients.
  • Focus on Home Care boxes highlight information necessary for safe functioning in the home setting.
  • Respecting Diversity boxes cover the influence of culture on health and illness practices and the importance of sensitivity to cultural diversity in support work.
  • Chapter review questions test reading comprehension of the learning objectives established at the beginning of each chapter.

Table of Contents

Section Title Page Action Price
Front Cover cover
Contents IFC2
Half title page i
Evolve page ii
Mosby's Canadian Textbook for the Support Worker iii
Copyright Page iv
Dedication v
Disclaimer vi
Table Of Contents vii
About the Authors xii
Canadian Editorial Advisory Board and Reviewers xv
Acknowledgements xvii
Instructor Preface xviii
New to the Fourth Canadian Edition xviii
Pedagogical Features xviii
Indigenous Issues xix
Trends in Support Work xix
Guiding Principles xix
Pedagogical Features and Design xxi
An Important Note on Terminology and Equipment xxii
Student Preface xxiii
1 Preview xxiii
2 Question xxiii
3 Read and Record xxiii
4 Recite and Review xxiv
1 The Role of the Support Worker 1
Objectives 1
Key Terms 2
Support Work Across Canada 3
Support Worker Responsibilities 4
Personal Care 4
Support for Nurses and Other Health Care Providers 4
Family Support 4
Social Support 4
Housekeeping or Home Management 4
People Who Receive Support Services 9
The Health Care Team 10
Regulated and Unregulated Workers 10
Scope of Practice 11
Professional Development and Lifelong Learning 11
The Supervision of Support Workers 11
Being a Professional 14
The Goal of Support Work: Compassionate Care 16
Critical Thinking, Decision Making, and Problem Solving 17
Chapter Review 18
Key Points 18
Critical Thinking in Practice 18
Review Questions 18
Circle the BEST answer. 18
Answers: 19
2 The Canadian Health Care System 20
Objectives 20
Key Terms 21
The Evolution of Canada’s Health Care System 21
Canada’s Current Health Care System 22
The Federal Role 23
Primary, Secondary, and Tertiary Health Care Delivery 25
The Provincial or Territorial Role 25
Health Care Challenges, Supplementary Services, and Trends 26
Challenges 26
Additional (Supplementary) Services 27
Private Insurance 27
Health Care Trends 27
Alternative Health Practices 27
Health Promotion and Disease Prevention 27
Home Care 28
Services and Funding 29
Chapter Review 31
Key Points 31
Critical Thinking in Practice 31
Review Questions 31
Circle the BEST answer. 31
Answers: 32
3 Workplace Settings 33
Objectives 33
Key Terms 34
Workplace Settings and Services Provided 35
Working in Community-Based Settings 36
Home Care 37
Working in Facility-Based Settings 37
Residential Facilities 37
Assisted-Living Facilities 37
Group Homes 39
Retirement Residences 39
Community Day Programs 40
Working Directly for Clients 40
Working in a Facility 40
Hospitals and Other Medical Facilities 40
Long-Term Care Facilities 42
Chapter Review 45
Key Points 45
Critical Thinking in Practice 45
Review Questions 45
Circle the BEST answer. 45
Answers: 46
4 Health, Wellness, Illness, and Disability 47
Objectives 47
Key Terms 48
Health and Wellness 49
Past Definitions of Health 49
Modern Definitions of Health 49
Dimensions of Health 49
Physical Health 49
Emotional Health 50
Social Health 50
Spiritual Health 51
Cognitive Health 51
Achieving Optimal Health 52
Culture and Health, Wellness, Illness, and Disability 53
Personal Factors That Can Influence Health 53
1. Personal Lifestyle Choices 53
2. Stress 54
3. Personal Beliefs About Health Care 54
4. Social Relationships and Belonging 54
5. Sense of Control 54
Influences on Our Health Beyond Our Immediate Control: Determinants of Health 54
Disease and Illness Prevention Strategies 56
Illness and Disability 56
Supporting Clients With Illness and Disability 57
Change and Loss Associated With Illness and Disability 57
Change in Routine 57
Change in Work Life 59
Change in Family Life 59
Change in Sexual Function 59
Loss of Independence 60
Loss of Dignity 60
Change in Self-Image 60
Attitudes of Others Toward Illness and Disability 60
Chapter Review 64
Key Points 64
Critical Thinking in Practice 64
Review Questions 64
Circle the BEST answer. 64
Answers: 65
5 Interpersonal Communication 66
Objectives 66
Key Terms 67
Factors That Influence Communication 68
Professional Communication 69
Confidentiality 70
Verbal Communication 70
Humour 71
Nonverbal Communication 71
Body Language 72
Touch 72
Silence 73
Communication Methods 73
Active Listening 73
Paraphrasing 74
Empathetic Listening 74
Asking Closed Questions 74
Asking Open-Ended Questions 75
Clarifying 75
Focusing 76
Communication Barriers 76
Interrupting 76
Answering Your Own Questions 76
Giving Advice 77
Minimizing Problems 77
Using Patronizing Language 77
Failing to Listen 78
Defence Mechanisms 78
Communicating With Angry People 79
Communicating Assertively 79
Explaining Procedures and Tasks 80
Communicating With Clients who Have Dementia 81
Chapter Review 84
Key Points 84
Critical Thinking in Practice 84
Review Questions 84
Circle the BEST answer. 84
Answers: 85
6 Working With Others 86
Objectives 86
Key Terms 87
The Health Care Team 87
Benefits of Working on a Team 88
Teamwork in Facilities 90
Hospitals 90
Long-Term Care Facilities 90
Hospices and Palliative Care Units 90
Assisted-Living Facilities 90
Teamwork in Community Settings 91
Home Care 91
Community Day Programs 91
Working Under Supervision 91
Respecting Your Supervisor and Employer 92
Assigning and Delegation 92
Who Can Delegate? 93
The Delegation Process 93
Delegation in the Community 95
Your Role in Delegation 96
Accepting a Task 97
Refusing a Task 97
Chapter Review 98
Key Points 98
Critical Thinking in Practice 98
Review Questions 98
Circle the BEST answer. 98
Answer: 99
7 Managing Stress, Time, and Problems 100
Objectives 100
Key Terms 101
Stress 101
Sources of Stress 101
Changes 101
Emotional Pressure 102
Lack of Control 103
Conflict 103
School 103
Daily Frustrations 103
Responses to Stress 103
Defence Mechanisms in Times of Stress 105
Managing Stress in Your Life 105
Job Burnout 106
Time Management 107
Setting SMART Goals 108
Planning Your Life and Your Work 108
Decision Making 109
Skills You Need to Make Decisions 110
Decision Making in Different Health Care Settings 110
Problem Solving 110
Identify the Problem 110
Analyze the Problem 111
Find a Solution 111
Devise a Plan 111
Dealing With Conflict 112
Chapter Review 115
Key Points 115
Critical Thinking in Practice 115
Review Questions 115
Circle the BEST answer. 115
8 Ethics 117
Objectives 117
Key Terms 118
The Influence of Culture on Beliefs, Values, Morals, and Ethics 118
Codes of Ethics 118
The Principles of Health Care Ethics 121
Autonomy 123
Justice 123
Beneficence 123
Nonmaleficence 124
Dealing With Ethical Dilemmas 125
Chapter Review 126
Key Points 126
Critical Thinking in Practice 126
Review Questions 126
Circle T if the answer is true, and circle F if the answer is false. 126
Circle the BEST answer. 126
Answer: 127
9 Legislation 128
Objectives 128
Key Terms 129
Understanding Rights 130
Basic Human Rights in Canada 130
Basic Rights of People Receiving Health Services 130
Bill of Rights 131
The Right to Be Treated With Dignity and Respect 134
The Right to Privacy and Confidentiality 136
Electronic Privacy 136
The Right to Give or Withhold Informed Consent 137
Advance Directive 138
Living Will 138
Substitute Decision Makers for Personal Care or for Property 138
Substitute Decision Maker for Personal Care 139
Substitute Decision Maker for Property 139
After the Client Dies 139
The Right to Autonomy 140
Understanding Legal Issues 140
Negligence 140
Assault and Battery 142
False Imprisonment 142
Invasion of Privacy 142
Freedom of Information 142
Defamation of Character 143
Your Legal Rights 143
Human Rights Legislation 143
Occupational Health and Safety Legislation 143
Employment Standards Legislation 143
Labour Relations Legislation 144
Workers’ Compensation Legislation 144
Long-Term Care Facilities Legislation 144
Community Services Legislation 144
Chapter Review 145
Key Points 145
Critical Thinking in Practice 145
Review Questions 145
Circle the BEST answer. 145
Answers: 146
10 Caring About Culture and Diversity 147
Objectives 147
Key Terms 148
Diversity: Ethnicity and Culture 149
Ethnicity 149
Culture 149
Prejudice and Discrimination 150
Types of Prejudice 151
Cultural Conflict 152
Cultural Competence 153
The Effect of Culture 153
The Effect of Culture on the Family 154
Types of Families 154
The Effect of Culture on Religion 154
The Effect of Culture on Perceptions of Health Care and Illness 155
The Effect of Culture on Communication 155
The Use of Translators and Interpreters 155
Body Language 155
Touch 156
Personal Space 156
Eye Contact 157
Facial Expressions 157
Silence 157
Providing Culturally Sensitive Care and Support 158
How to Care for Clients in a Nonjudgemental Way 158
DIPPS 158
Chapter Review 160
Key Points 160
Critical Thinking in Practice 160
Review Questions 160
Circle T if the answer is true, and circle F if the answer is false. 160
Circle the BEST answer. 160
Answers: 161
11 Working With Clients and Their Families 162
Objectives 162
Key Terms 163
Maintaining a Professional Relationship With the Client 163
Professional Boundaries1 163
Independence, Dependence, and Interdependence 166
Independence and Self-Esteem 167
Independence and Balance of Power 167
The Client’s Family 168
Your Role in Assisting the Family 168
Families in Conflict 169
Chapter Review 171
Key Points 171
Critical Thinking in Practice 171
Review Questions 171
Circle the BEST answer. 171
Circle T if the statement is true, and circle F if the statement is false. 171
Answers: 171
12 Promoting Client Well-Being, Comfort, and Sleep 172
Objectives 172
Key Terms 173
Promoting Client Well-Being and Psychosocial Health 173
Erikson’s Stages of Psychosocial Development 173
Maslow’s Hierarchy of Needs 174
Physical Needs 175
Safety Needs 175
Love and Belonging Needs 175
Self-Esteem Needs 175
Self-Actualization Needs 176
Promoting Client Comfort 176
Room Furniture and Equipment 177
Pain and Its Impact on A Client’s Well-Being 178
Types of Pain 178
Factors Affecting Pain 179
Signs and Symptoms of Pain 179
Pain Reactions 182
Measures to Relieve Pain 182
Rest and Sleep 183
Sleep Disorders 185
Insomnia 185
Sleep Deprivation 186
Sleepwalking 186
Your Role in Promoting Rest and Sleep 186
Chapter Review 188
Key Points 188
Critical Thinking in Practice 188
Review Questions 188
Circle T if the answer is true, and circle F if the answer is false. 188
Circle the BEST answer. 188
Answers: 189
13 Medical Terminology 190
Objectives 190
Key Terms 191
Word Elements 191
Prefixes 191
Roots 193
Suffixes 194
Combining Word Elements 195
Abdominal Regions 195
Directional Terms 195
Abbreviations 196
Common Abbreviations 196
Chapter Review 198
Key Points 198
Critical Thinking in Practice 198
Review Questions 198
Fill in the blanks: 198
Match the item in column A with its meaning in column B: 198
Write the definitions of the following prefixes: 198
Write the definitions of the following suffixes: 199
Write the definitions of the following roots: 199
Match the item in Column A with the item in Column B. 199
Write the abbreviations for the following terms: 200
Answers: 200
14 Client Care 201
Objectives 201
Key Terms 202
The Care-Planning Process in Facilities 202
Assessment 202
Nursing Diagnosis 203
Planning 203
Establishing Priorities 203
Setting Goals 203
Determining Interventions 204
Establishing the Care Plan 204
Implementation 205
Evaluation 205
The Care-Planning Process in Community Settings 205
Assessment 205
Planning 206
Implementation 206
Evaluation 206
Your Role in the Care-Planning Process 206
Developing Observation Skills 207
Objective Data 207
Subjective Data 207
Describing Your Observations 209
Verbal Reporting 209
Verbal Reporting in a Facility 209
Verbal Reporting in a Community Setting 209
Client Records or Charts 210
Documents Used in Charts 212
Documentation 215
Electronic Documentation 215
Need for Consistency and Accuracy 217
Recording Time 217
Terminology and Abbreviations 217
Methods of Charting 217
Recording in a Facility 220
Recording in the Community 220
Confidentiality 221
Impact of Electronic Communication on Health Care and Recording 221
Chapter review 222
Key Points 222
Critical Thinking in Practice 222
Review Questions 222
Circle the BEST answer. 222
Answers: 223
15 Measuring Height, Weight, and Vital Signs 224
Objectives 224
Key Terms 225
Measuring Height and Weight 225
Measuring and Reporting Vital Signs 229
Body Temperature 230
Temperature Sites 230
Taking Oral Temperature 231
Taking Tympanic Temperature 231
Taking Axillary Temperature 232
Thermometers 234
Electronic Thermometers 235
Dot Matrix Thermometers 235
Temperature-Sensitive Tape 236
Pulse 236
Sites for Taking the Pulse 236
Rate and Rhythm of the Pulse 236
Force of the Pulse 237
Taking the Radial Pulse 237
Using a Pulse Oximeter 239
Respirations 240
Blood Pressure 241
Factors Affecting Blood Pressure 242
Equipment 242
Sphygmomanometer 243
Stethoscope 244
Measuring Blood Pressure 245
Chapter Review 250
Key Points 250
Critical Thinking in Practice 250
Review Questions 250
Circle the BEST answer. 250
Answers: 251
16 Abuse Awareness 252
Objectives 252
Key Terms 253
Canadian Charter of Rights and Freedoms 253
Types of Abuse 254
The Cycle of Abuse 254
Recognizing the Signs of Abuse 256
Abusive Relationships 256
Spousal Abuse 256
Why Do They Stay? 256
Child Abuse 259
Situations That Increase the Risk for Child Abuse 260
Failure to Thrive 260
What Can Be Done to Prevent Child Abuse? 260
Abuse of Older Adults 261
Abuse of Clients by Health Care Workers 262
Stress Can Trigger Client Abuse 262
What to Do When Clients Speak of Abuse 263
Your Legal Responsibilities in Reporting Abuse 264
Suspected Child Abuse 264
Suspected Older-Adult Abuse 264
How to Report Abuse 264
Where to Go for Services 265
Abuse of Health Care Workers 265
Abuse of Health Care Workers by Clients 265
The Sexually Aggressive Client 265
Sexual Harassment 266
Workplace Bullying 267
Chapter Review 268
Key Points 268
Critical Thinking in Practice 268
Review Questions 268
Circle the BEST answer. 268
Answers: 270
17 Body Structure and Function 271
Objectives 271
Key Terms 272
Anatomical Terms 273
Cells, Tissues, Organs, Body Cavities, and Organ Systems 273
Cells 273
Tissues 274
Organs and Body Cavities 275
Organ Systems 275
The Integumentary System 276
The Musculo-Skeletal System 277
Bones 277
Joints 279
Moving Synovial Joints 279
Muscles 280
The Nervous System 282
The Central Nervous System 283
The Peripheral Nervous System 284
The Sense Organs 284
The Eye and the Sense of Sight 284
The Ear and the Sense of Hearing 285
The Tongue and the Sense of Taste 286
The Nose and the Sense of Smell 286
The Circulatory System 286
The Cardiovascular System 286
Blood 287
The Heart 287
Blood Vessels 289
The Lymphatic System 290
The Respiratory System 291
The Digestive System 292
Structure of the Digestive Tract Wall 292
The Process of Digestion 293
The Urinary System 294
The Reproductive System 296
The Male Reproductive System 296
The Female Reproductive System 297
Menstruation 297
Fertilization 298
The Endocrine System 298
The Immune System 300
Chapter Review 301
Key Points 301
Critical Thinking in Practice 301
Review Questions 301
Circle the BEST answer. 301
Answers: 302
18 Growth and Development 303
Objectives 303
Key Terms 304
Principles 305
Infancy (Birth to 1 Year) 305
Toddlerhood (1 to 3 Years) 307
Preschool (3 to 6 Years) 308
The 3-Year-Old 308
The 4-Year-Old 309
The 5-Year-Old 309
Middle Childhood (6 to 8 Years) 310
The 6-Year-Old 310
The 7-Year-Old 311
The 8-Year-Old 311
Late Childhood (9 to 12 Years) 311
Adolescence (12 to 18 Years) 312
Young Adulthood (18 to 40 Years) 314
Middle Adulthood (40 to 65 Years) 315
Late Adulthood (65 Years and Older) 316
Chapter Review 317
Key Points 317
Critical Thinking in Practice 318
Review Questions 318
Circle the BEST answer. 318
Answers: 319
19 Caring for Mothers and Infants 320
Objectives 320
Key Terms 321
Caring for New Mothers 321
Lochia 322
Perineal Care and Episiotomies 323
Care of Caesarean-Section Incisions 324
Breast Care 324
Postpartum Blues, Depression, and Psychosis 325
Caring for Infants 326
Holding the Infant 326
Swaddling the Infant 326
Comforting the Crying Infant 328
Cradle Cap, Diaper Rash, and Thrush 328
Cradle Cap 328
Diaper Rash 328
Thrush 330
Cause 330
Treatment 330
Signs and Symptoms of Potentially Serious Illness 330
Helping Mothers Breastfeed 331
Helping Mothers Bottle-Feed 331
Cleaning the Equipment 333
Bottle-Feeding the Infant 334
Burping the Infant 335
Diapering 336
Care of the Umbilical Cord7 339
Caring for Uncircumcised and Circumcised Babies8 340
Bathing the Infant 340
Nail Care 345
Weighing Infants 345
Chapter Review 347
Key Points 347
Critical Thinking in Practice 347
Review Questions 347
Circle the BEST answer. 347
Answers: 348
20 Caring for the Young 349
Objectives 349
Key Terms 350
Supporting the Infant, Child, or Teen 350
Your Role 351
Assisting Infants and Children to Meet Nutritional Needs 351
Understanding the Challenges That Children and Families Face 351
Helping a Child Eat Well 353
Setting the Stage for Pleasant Mealtimes 353
Avoiding Power Struggles and Learning to Trust the Child’s Food Choices 353
Adjusting Your Approach According to the Child’s Age 353
Getting Help for a Child’s Eating Habits 353
Protecting Children From Injury 354
Preventing Falls 356
Protecting Children From Burns 357
Preventing Accidental Poisoning 357
Reye’s Syndrome 358
Discipline 360
Punishment 361
Supporting the Challenging Child 362
Why Do Some Children “Act Out”? 362
Preventing Infections 362
Prevention of Childhood Infections 362
How Long Should Sick Children Stay Home? 362
Resistance Comes With Time 363
The Top Five Reasons Children Miss School or Child Care 363
Vaccinations to Prevent Serious Infectious Illnesses 364
What Would Happen if We Stopped Vaccinating? 365
Why Do People Choose Not to Immunize Their Children? 365
Do the Benefits of Vaccination Outweigh the Possible Adverse Effects? 365
Chapter Review 366
Key Points 366
Critical Thinking in Practice 366
Review Questions 366
Circle the BEST answer. 366
Answers: 367
21 Caring for Older Adults 368
Objectives 368
Key Terms 369
Caring for Older Clients 370
Emotional and Social Changes 370
Retirement 370
Reduced Income 371
Social Relationships 372
Children as Caregivers 373
Death of a Partner, Significant Other, or Pet 373
Depression in Older Adults3,4 373
Physical Changes 374
The Integumentary System 374
The Musculo-Skeletal System 376
The Nervous System 376
The Circulatory System 376
The Respiratory System 377
The Digestive System 377
The Urinary System 377
The Reproductive System 377
The Older Adult and Sexuality 378
Chapter Review 380
Key Points 380
Critical Thinking in Practice 380
Review Questions 380
Circle the BEST answer. 380
Answers: 381
22 Safety 382
Objectives 382
Key Terms 383
Accident Risk Factors 383
The Client With Awareness Challenges 384
The Client With Vision Challenges 384
The Client With Hearing Challenges 384
The Client With Taste, Smell, and Touch Challenges 384
The Client With Mobility Challenges 384
Medications 384
Age 385
Identifying the Client 385
Safety Measures at Home and in the Workplace 386
Preventing Falls and Injuries 386
Restraints and How to Avoid Them 388
Guidelines Regarding the Use of Restraints 388
Types of Restraints 396
Using Bed Rails 397
When to Use Bed Rails 397
Hazards Associated With Bed Rail Use 397
Who Is at Greatest Risk for Injury With Bed Rails? 397
How to Use Bed Rails 397
Preventing Poisoning 399
What to Do if You Suspect Poisoning 399
Preventing Burns 399
Care of the Client With Burns 400
First Aid for Minor Burns 401
What to Do if the Burn Appears Serious 401
Preventing Suffocation 402
Carbon Monoxide Poisoning 402
Carbon Monoxide Detectors 402
Preventing Accidents With Equipment 403
Preventing Fires 403
Fires and the Use of Oxygen 405
What to Do During a Fire 405
Using a Fire Extinguisher 405
Types of Fire Extinguishers 406
Evacuating 406
Using the Call Bell 407
Promoting Your Personal Safety 410
Creating a Safe Workplace 410
Employers’ and Supervisors’ Responsibilities 410
Employees’ Responsibilities 411
Handling Hazardous Materials 411
Suppliers’ Duties Under WHMIS2 411
Employers’ Duties Under WHMIS2 413
Workers’ Duties Under WHMIS2 413
Consumer Products’ Use in the Workplace 413
Components of the WHMIS Labels 413
Reducing Personal Security Risks 413
Chapter Review 417
Key Points 417
Critical Thinking in Practice 417
Review Questions 417
Circle T if the answer is true, and circle F if the answer is false. 417
Circle the BEST answer. 418
Answers: 419
23 Preventing Infection 420
Objectives 420
Key Terms 421
Microorganisms 422
Types of Microorganisms 423
Normal Flora 423
Multidrug-Resistant Organisms 424
The Spread of Pathogens 426
Infections in Health Care Settings 427
H1N1 Virus and New Strains 429
The Chain of Infection 429
Vaccinations 432
Medical Asepsis 432
Hand Hygiene 435
Wearing Gloves 439
Care of Supplies and Equipment 441
Cleaning 441
Disinfection 441
Sterilization 442
Isolation Precautions 442
Standard Practices 444
Transmission-Based Practices 445
Protective Measures 448
Wearing Masks and Respiratory Protection 448
Wearing Personal Protective Equipment 449
Wearing Eye Protection and Face Shields 453
Disposing of Sharps 453
Bagging and Disposing of Waste Items 453
Transporting Clients on Transmission-Based Practices 454
Basic Needs and Transmission-Based Practices 454
Surgical Asepsis 455
Principles of Surgical Asepsis 455
Chapter Review 458
Key Points 458
Critical Thinking in Practice 458
Review Questions 458
Circle T if the answer is true, and circle F if the answer is false. 458
Circle the BEST answer. 459
Answers: 459
24 Skin Care and Prevention of Wounds 460
Objectives 460
Key Terms 461
Types of Wounds 463
Skin Tears 463
Causes of Skin Tears 464
Clients at Risk for Skin Tears 465
Prevention and Treatment of Skin Tears 465
Pressure Ulcers 465
Causes of Pressure Ulcers 465
Other High Risk Areas 467
Clients at Risk for Pressure Ulcers 469
Signs of Pressure Ulcers 469
Prevention and Treatment of Pressure Ulcers 470
Special Beds 471
Bed Cradle 472
Elbow Protectors 472
Heel Elevators 472
Flotation Pads 472
Egg Crate–Like Mattress 473
Other Equipment 473
Leg and Foot Ulcers 473
Circulatory Ulcers 473
Venous Ulcers 473
Appearance 474
Causes 474
Prevention 474
Arterial Ulcers 475
Appearance 475
Causes 475
Treatment and Prevention 475
Wound Healing 475
Types of Wound Healing 475
Complications of Wounds 476
Hemorrhage 476
Infection 476
Dehiscence 476
Evisceration 476
Wound Appearance 477
Wounds Under Casts and Dressings 477
Wound Drainage 477
Dressings 479
Sterile Dressings 479
Types of Dressings 479
Securing Dressings 483
Tape 484
Applying Dressings 484
Heat and Cold Applications 484
Chapter Review 489
Key Points 489
Critical Thinking in Practice 489
Review Questions 489
Circle T if the answer is true, and circle F if the answer is false. 489
Circle the BEST answer. 489
Answers: 490
25 Body Mechanics 491
Objectives 491
Key Terms 492
Body Mechanics 493
Moving Clients in Bed 494
Comfort and Safety Measures 496
Moving the Client up in Bed 496
Turning Pads and Sliders 497
Rolling Versus Log-Rolling a Client 498
Turning the Client 502
Moving the Client From a Bed to a Stretcher 503
Moving the Client to the Side of the Bed 505
Helping the Client to Sit on the Side of the Bed (Dangle the Legs) 506
Positioning the Client 509
Comfort and Safety Measures 509
Fowler’s Positions 510
Supine Position 511
Lateral Position 511
Sims’ Position 512
Prone Position 512
Sitting Position 513
Repositioning the Client in a Chair or Wheelchair 514
Transferring the Client 514
Know the Client 515
Follow Principles of Safety and Good Body Mechanics 515
Applying Transfer Belts 516
Transferring a Client From the Bed to a Chair or Wheelchair 517
Other Transfers 521
Lifting a Client 524
Manual Lifts 524
Mechanically Lifting a Client 524
The Sit-to-Stand Mechanical Lift 528
Chapter Review 531
Key Points 531
Critical Thinking in Practice 531
Review Questions 531
Circle T if the answer is true, and circle F if the answer is false. 531
Circle the BEST answer. 532
Answers: 532
26 Exercise and Activity 533
Objectives 533
Key Terms 534
Bed Rest 535
Complications of Bed Rest and Immobility 535
Positioning 536
Exercise 536
Range-of-Motion Exercises 538
Ambulation 545
Obesity and Lifestyle and Their Effect on Ambulation 545
Falls 547
Walking Aids 550
Crutches 550
Canes 551
Walkers 551
Braces 553
Chapter Review 555
Key Points 555
Critical Thinking in Practice 555
Review Questions 555
Circle the BEST answer. 555
Circle T if the answer is true, and circle F if the answer is false. 556
Answers: 556
27 Rehabilitation Care 557
Objectives 557
Key Terms 558
Goals of Rehabilitation 558
Rehabilitation Settings 558
The Rehabilitation Process 559
The Rehabilitation Team 559
Role of the Family 561
Therapy and Training 561
Rehabilitative Care Versus Restorative Care 563
Emphasis on the Whole Person 564
Assisting With Rehabilitation and Restorative Care 565
Chapter Review 567
Key Points 567
Critical Thinking in Practice 567
Review Questions 567
Circle the BEST answer. 567
Answers: 568
28 Nutrition and Fluids 569
Objectives 569
Key Terms 570
Basic Nutrition 570
Nutrients 571
Protein 571
Carbohydrates 571
Fats 571
Vitamins 571
Minerals 571
Water 572
Eating Well With Canada’s Food Guide 572
Servings From the Food Groups 574
Vegetables and Fruits 575
Grain Products 575
Milk Products 576
Meat and Alternatives 576
Nutrition Throughout the Life Cycle 576
Infancy and Childhood 576
Adolescence 577
Young and Middle Adulthood 577
Pregnancy 577
Late Adulthood 577
Factors That Affect Eating and Nutrition 578
Food Labels 579
List of Ingredients 579
Nutrition Facts 579
Nutrition Claims 580
Caffeine Intake 580
Meal Planning and Preparation 581
Shopping for Groceries 581
Checking Expiry Dates 581
Handling Clients’ Money 582
Following Recipes 582
Food Safety 582
Special Diets 583
The Sodium-Controlled Diet 583
Diabetic Diet 583
Gluten-Free Diet 587
Assisting Clients With Eating 587
Making Meals Enjoyable 587
Assisting Clients With Eating Problems 587
Chewing Problems 587
Swallowing Problems (Dysphagia) 587
Weakness 588
Vision Loss 588
Serving Meal Trays 589
Assisting a Client With Eating 591
Between-Meal Nourishments 591
Calorie Counts 593
Fluid Balance 593
Normal Fluid Requirements 593
Special Orders 593
Intake and Output Records 594
Measuring Intake and Output 594
Chapter Review 597
Key Points 597
Critical Thinking in Practice 597
Review Questions 597
Circle the BEST answer. 597
Answers: 598
29 Enteral Nutrition and Intravenous Therapy 599
Objectives 599
Key Terms 600
Enteral Nutrition 600
Scheduled and Continuous Feedings 602
Preventing Aspiration 603
Observations 603
Comfort Measures 604
Intravenous Therapy 604
Central Intravenous Sites 605
Assisting With Intravenous Therapy 605
Subcutaneous Infusion Therapy 606
Chapter Review 609
Key Points 609
Critical Thinking in Practice 609
Review Questions 609
Circle the BEST answer. 609
Answers: 610
30 Personal Hygiene 611
Objectives 611
Key Terms 612
Oral Hygiene 613
Equipment 614
Observations 615
Brushing Teeth 615
Flossing 618
Mouth Care for an Unconscious Client 620
Denture Care 623
Bathing 625
Observations 626
The Complete Bed Bath 626
Towel Baths 633
Bag Baths 633
The Partial Bath 633
Tub Baths and Showers 635
Tub Baths 635
Showers 636
Dealing With Bathing Problems 639
The Client Refuses the Bath 639
The Client Has Dementia 639
The Client Cannot Tolerate the Bathing Position 640
The Client Urinates or Defecates 640
Hardened Secretions or Stool on the Client’s Body 640
The Client Has an Erection 640
The Back Massage 640
Perineal Care 642
Menstrual Care 647
Chapter Review 648
Key Points 648
Critical Thinking in Practice 648
Review Questions 648
Circle T if the answer is true, and circle F if the answer is false. 648
Circle the BEST answer. 649
Answers: 649
31 Grooming and Dressing 650
Objectives 650
Key Terms 651
Hair Care 651
Brushing and Combing Hair 652
How to Brush or Comb Hair 653
Some Examples of Cultural Differences With Respect to Hair 653
Who Can Cut a Client’s Hair? 654
Observations to Make 655
Shampooing 655
Shampooing During the Shower or Tub Bath 655
Shampooing a Client’s Hair at the Sink 656
Facing the Sink 656
Leaning Back 656
Lying Down 656
Assistive Devices 657
Shampooing in Bed 657
Shaving 659
Electric Shaver Maintenance 661
Caring for Moustaches and Beards 661
Shaving Legs and Underarms for Female Clients 661
Pubic Hair 661
Care of Nails and Feet 664
Important Things to Watch for 664
Soften the Nails First 664
Changing Clothing, Incontinence Briefs, and Hospital Gowns 668
Changing Hospital Gowns 677
Applying Elastic Anti-Embolic Stockings and Bandages 680
Applying Anti-Embolic Stockings 680
Applying Elastic Bandages 682
Compassionate Care 684
Care of Wigs 684
Storage 684
Washing 684
Drying 684
Wearing 684
Chapter Review 686
Key Points 686
Critical Thinking in Practice 686
Review Questions 686
Circle the BEST answer. 686
Circle T if the answer is true, and circle F if the answer is false. 687
Answers: 687
32 Urinary Elimination 688
Objectives 688
Key Terms 689
Normal Urination 689
Observations to Make About Urine 690
Bedpans 691
Urinals 696
Commodes 698
Urinary Incontinence 700
Problems Related to Urinary Incontinence 700
Stress for the Caregiver 700
Incontinence Pads 701
Catheters 702
Purposes of Catheters 702
Drainage Systems 712
Measuring Urine Drainage 712
Accidental Disconnection 713
The Condom Catheter 713
Bladder Training 714
Collecting Urine Specimens 714
The Random Urine Specimen 714
The Midstream Specimen 716
The 24-Hour Urine Specimen 718
Collecting a Specimen From an Infant or Child 719
Testing Urine 720
Using Reagent Strips 721
Straining Urine 722
The Client With A Ureterostomy or an Ileal Conduit 724
Compassionate Care 727
Chapter Review 728
Key Points 728
Critical Thinking in Practice 728
Review Questions 728
Circle the BEST answer. 728
Answers: 729
33 Bowel Elimination 730
Objectives 730
Key Terms 731
Normal Bowel Movements 731
Observations 732
Factors Affecting Bowel Movement 732
Common Problems 733
Constipation 733
Fecal Impaction 734
Diarrhea 734
Fecal Incontinence 735
Flatulence 735
Bowel Training 735
Enemas 736
The Commercial Enema 736
Rectal Tubes 739
The Client With an Ostomy 739
Colostomy 739
Ileostomy 740
Ostomy Pouches 741
Stool Specimens 744
Testing Stools for Blood 744
Chapter Review 747
Key Points 747
Critical Thinking in Practice 747
Review Questions 747
Circle the BEST answer. 747
Answers: 748
34 Beds and Bed Making 749
Objectives 749
Key Terms 750
The Bed 750
Regular Beds 750
Hospital Beds 750
Bed Positions 752
Linen 753
Bed Making 756
The Closed Bed 756
The Open Bed 761
The Occupied Bed 761
Chapter Review 766
Key Points 766
Critical Thinking in Practice 766
Review Questions 766
Circle the BEST answer. 766
Answers: 767
35 Mental Health Disorders 768
Objectives 768
Key Terms 769
Mental Health and Mental Health Disorders 770
Impact of Mental Health Disorders 770
Causes of Mental Health Disorders 772
Supporting Clients and Their Families 773
The Importance of DIPPS 773
Team Approach 774
Stigma of Mental Health Disorders 774
Effect on the Family 775
Culture and Its Influence on Mental Health Disorders and Treatment 775
Refugees 775
Providing Care and Support for Clients With Mental Health Disorders 776
Acquired Brain Injuries 776
Symptoms of Acquired Brain Injury (ABI) 777
Supporting Clients With Acquired Brain Injury 777
Schizophrenia Spectrum Disorders 778
Supporting Clients With Schizophrenia Spectrum Disorders 779
Bipolar and Related Disorders 779
Signs and Symptoms of Mania (or a Manic Episode) 780
Supporting Clients With Bipolar and Related Disorders 780
Depressive Disorders 781
Major Depressive Disorder 781
Seasonal Affective Disorder 782
Other Types of Depressive Disorders 782
Supporting Clients With a Depressive Disorder 783
Anxiety Disorders 783
Panic Disorder 783
Phobic Disorder 784
Other Types of Anxiety Disorders 785
Supporting Clients With Anxiety Disorders 785
Trauma and Stressor-Related Disorders 785
Post-Traumatic Stress Disorder in Children 785
Post-Traumatic Stress Disorder in Older Adults 786
Supporting Clients With Post-Traumatic Stress Disorder 786
Obsessive–Compulsive and Related Disorders 786
Hoarding Disorder 787
Other Obsessive–Compulsive and Related Disorders 787
Supporting a Client With Obsessive–Compulsive and Related Disorders 787
Feeding and Eating Disorders 787
Anorexia Nervosa 788
Signs and Symptoms of Anorexia Nervosa 788
Causes 789
Anorexia Nervosa’s Effects on the Body 789
Bulimia Nervosa 789
Signs and Symptoms of Bulimia Nervosa 789
Bulimia Nervosa’s Effects on the Body 790
Pica 790
Causes of Pica 790
Supporting Clients With Feeding and Eating Disorders 790
Sleep–Wake Disorders 790
Supporting Clients With Sleep–Wake Disorders 791
Suicidal Behaviour Disorder 791
Risk Factors That May Lead to Suicidal Intent or Behaviour 792
Supporting Clients Who Have Suicidal Intent 793
Disruptive, Impulse-Control, and Conduct Disorders 793
Oppositional Defiant Disorder 793
Symptoms of Oppositional Defiant Disorder in Clients: 793
Intermittent Explosive Disorder 793
Symptoms of Intermittent Explosive Disorder 793
Conduct Disorder 794
Symptoms of Conduct Disorder in Clients 794
Supporting Clients With Disruptive, Impulse-Control, and Conduct Disorders 795
Substance-Related and Addictive Disorders 795
Alcohol Use Disorder (AUD) 796
Supporting Clients With Substance-Dependence Disorders 796
Personality Disorders 796
Common Signs and Symptoms of Personality Disorders 797
Supporting Clients With Personality Disorders 797
Chapter Review 799
Key Points 799
Critical Thinking in Practice 800
Review Questions 800
Circle the BEST answer. 800
Answers: 802
36 Disorientation, Delirium, and Dementia 803
Objectives 803
Key Terms 804
Disorientation 805
Causes of Disorientation 806
Diagnosing Disorientation, Delirium, and Dementia 806
Ways to Minimize or Prevent Disorientation 806
Delirium 806
Signs and Symptoms of Delirium 807
Diagnosis and Treatment of Delirium 807
Dementia 808
Treatable (or Reversible) Forms of Dementia 808
Irreversible Forms of Dementia 810
Primary Dementias 810
Alzheimer’s Disease and Related Dementias 810
Warning Signs of Alzheimer’s Disease and Related Dementias 811
Vascular Dementia 811
Dementia With Lewy Bodies 812
Fronto-Temporal Degeneration Dementia 812
Secondary Dementias 812
Parkinson’s Disease Dementia 813
Creutzfeldt–Jakob Disease 813
Normal Pressure Hydrocephalus 813
Substance-Induced Persisting Dementias 813
Wernicke–Korsakoff Syndrome 813
Other Causes of Secondary Dementia 814
Depression and Dementia12 814
Supporting a Client With Dementia Who Is Depressed 814
Stages of Dementia 815
Stage 1: Mild (Early Stage) 815
Stage 2: Moderate (Middle Stage) 815
Stage 3: Severe (Late Stage) 820
Supporting Clients With Dementia 820
Meeting Basic Client Needs 820
Safety 823
Hygiene, Grooming, and Dressing 823
Elimination Needs 824
Nutrition 824
Fluids 824
Exercise 824
Health Issues 824
Comfort 824
Sleep 824
Socialization Therapy and Activities 825
Communication 825
Managing Challenging or Responsive Behaviours 827
Validation Therapy 828
Gentle Persuasive Approaches 829
Preventing Wandering 829
Secured Units 830
Sundowning 830
Hallucinations and Delusions 831
Catastrophic Reactions 831
Agitation and Restlessness 831
Aggression and Combativeness 832
Screaming 832
Abnormal Sexual Behaviours 832
Repetitive Behaviours 833
Hoarding 833
Caregiver Needs 833
Chapter Review 838
Key Points 838
Critical Thinking in Practice 838
Review Questions 838
Circle the BEST answer. 838
Answers: 840
37 Common Diseases and Conditions 841
Objectives 841
Key Terms 842
Integumentary Disorders 844
Urticaria 845
Dermatitis 845
Eczema 845
Shingles 845
Scabies 845
Psoriasis 848
Boil 848
Cyst 848
Impetigo 848
Skin Tag 848
Athlete’s Foot 848
Scleroderma 849
Seborrheic Keratosis 849
Skin Cancer 849
Musculo-Skeletal Disorders 850
Fractures 850
Casting and Cast Care 851
Traction 851
Hip Fractures 852
Osteomyelitis 852
Amputation of a Limb 854
Prostheses 854
Prostheses and Skin Care 855
Osteoporosis 855
Arthritis 855
Osteoarthritis 855
Rheumatoid Arthritis 856
Gout 857
Fibromyalgia 857
Nervous System Disorders 857
Epilepsy 857
Stroke 858
Aneurysm 860
Acquired Brain Injuries 860
Parkinson’s Disease 860
Huntington’s Disease 861
Multiple Sclerosis 861
Amyotrophic Lateral Sclerosis 862
Spinal Cord Injuries 862
Cardiovascular Disorders 862
Hypertension 863
Coronary Artery Disease 863
Angina Pectoris 864
Myocardial Infarction 865
Congestive Heart Failure 866
Arrhythmias 867
Phlebitis 867
Thrombus 867
Respiratory Disorders 867
Asthma 867
Pneumonia 867
Bronchitis 868
Chronic Obstructive Pulmonary Disease 868
Chronic Bronchitis 868
Emphysema 868
Digestive Disorders 869
Vomiting 869
Gastro-Esophageal Reflux Disease 869
Gallbladder Disease 870
Liver Disease 870
Celiac Disease 870
Irritable Bowel Syndrome 870
Colitis 870
Crohn’s Disease 870
Diverticular Disease 871
Urinary Disorders 871
Urinary Tract Infections 871
Renal Calculi 872
Renal Failure 872
Acute Renal Failure 872
Chronic Renal Failure 873
Benign Prostatic Hypertrophy (BPH) 873
Endocrine Disorders 874
Diabetes 874
Hyperthyroidism 876
Hypothyroidism 876
Cancer 876
Communicable Diseases 878
Hepatitis 878
Acquired Immune Deficiency Syndrome 880
Sexually Transmitted Infections 881
Influenza 881
Tuberculosis 881
Immune System Disorders 882
Autoimmune Disorders 883
Chapter Review 884
Key Points 884
Critical Thinking in Practice 884
Review Questions 885
Circle T if the answer is true, and F if the answer is false. 885
Answers: 885
38 Developmental Disorders and Disabilities 886
Objectives 886
Key Terms 887
The Impact of Developmental Disorders and Disabilities on the Family 887
Types of Developmental Disorders and Disabilities 888
Intellectual Disabilities 889
Down Syndrome 892
Cerebral Palsy 892
Epilepsy 893
Spina Bifida 894
Fetal Alcohol Spectrum Disorders (FASD) 895
Attention-Deficit/Hyperactivity Disorders (ADHD) 896
Autism Spectrum Disorder 897
Supporting Clients With Developmental Disorders and Disabilities 897
Chapter Review 900
Key Points 900
Critical Thinking in Practice 900
Review Questions 900
Circle the BEST answer. 900
Answers: 901
39 Speech and Language Disorders 902
Objectives 902
Key Terms 903
Aphasia 903
Types of Aphasia 903
Apraxia of Speech 904
Dysarthria 904
Emotional Effects of Speech and Language Disorders 904
Treatment for Speech and Language Disorders 905
The Use of Computers That Assist Clients With Speech and Language Challenges 906
Supporting and Communicating With Clients 906
Chapter Review 910
Key Points 910
Critical Thinking in Practice 910
Review Questions 910
Circle the BEST answer. 910
Answers 911
40 Hearing and Vision Disorders 912
Objectives 912
Key Terms 913
Ear Disorders 913
Effects of Hearing Impairment 915
Aids for People With Hearing Loss 915
Hearing Aids 915
Technology for Hearing Assistance 917
Caring for Clients With Hearing Impairment 917
Eye Disorders and Vision Impairment 918
Effects of Vision Impairment 921
Vision Aids and Corrective Measures 921
Eyeglasses 921
Contact Lenses 922
Laser Surgery for Vision Correction 922
Intra-Ocular Lens Implants 922
Aids for Reading 922
Communication Aids 922
Devices for Entertainment 922
Medical Devices 922
Artificial Eyes 923
Caring for Clients With Vision Loss 923
Chapter Review 925
Key Points 925
Critical Thinking in Practice 925
Review Questions 925
Circle the BEST answer. 925
Answers: 926
41 Oxygen Needs 927
Objectives 927
Key Terms 928
Factors Affecting Oxygen Needs 929
Altered Respiratory Function 929
Abnormal Respiratory Patterns 931
Hypoxia 932
Promoting Oxygenation 932
Positioning and Rest Periods 933
Coughing and Deep Breathing 933
Incentive Spirometry 937
Assisting With Oxygen Therapy 937
Your Role in Oxygen Therapy 937
Oxygen Sources 937
Oxygen Concentrator 938
Oxygen Cylinder 938
Liquid Oxygen System 938
Oxygen Therapy and Safety 939
Oxygen and Fire Safety 939
Oxygen Administration Devices 940
Nasal Cannula 940
Simple Face Mask 941
Partial-Rebreather Mask 941
Non-Rebreather Mask 942
Venturi Mask 942
Oxygen Flow Rates 942
Preparing for Oxygen Administration 942
Humidified Oxygen 942
Assisting With Assessment and Diagnostic Testing 944
Pulse Oximetry 944
Collecting Sputum Specimens 946
Postural Drainage 947
Artificial Airways 947
Types of Artificial Airways 949
Care of a Client With an Artificial Airway 949
Tracheostomies 950
Types of Tracheostomies 950
Supporting the Client With a Tracheostomy 950
Safety Measures 951
Tracheostomy Care 951
Suctioning an Airway 952
Suctioning Sites 952
Safety Measures Related to Suctioning 953
Mechanical Ventilation 954
Chest Tubes 955
Chapter Review 958
Key Points 958
Critical Thinking in Practice 958
Review Questions 958
Circle the BEST answer. 958
Answers: 960
42 Home Management 961
Objectives 961
Key Terms 962
Your Role in Home Management 962
Who Pays for What Services? 962
Assisting the Client With Tasks Involving Their Money 962
Dealing With Conflicting Demands 964
Getting Organized 964
Equipment and Supplies 966
Equipment 966
Supplies 966
Using Cleaning Products Safely 966
Cleaning Bedrooms, Living Rooms, Kitchens, and Bathrooms 967
Cleaning Kitchens 967
Cleaning Bathrooms 967
Mould and Mildew 972
Doing Laundry 972
Laundry Care Symbols 974
Laundry Soiled With Body Substances 976
Removing Stains 978
Recycling Items and Composting 979
Performing Tasks Not Included on the Client’s Care Plan 979
Consult With Your Supervisor 979
Chapter Review 981
Key Points 981
Critical Thinking in Practice 981
Review Questions 981
Circle the BEST answer. 981
Answers: 982
43 Assisting With Medications 983
Objectives 983
Key Terms 984
Scope of Practice: Your Role 986
How Medications Work in the Body 987
Drug Action 987
Drug Interactions 987
Types of Medications 990
Drug Effects and Classifications 991
Factors Affecting Drug Action 992
Adverse Effects 995
Drug Allergy 995
Performing Simple Medication Math 996
Documentation 996
Understanding Abbreviations 997
The “Rights” of Assisting With Medications 997
Medication Labelling Requirements 999
Reporting Medication Errors 1000
Chapter Review 1011
Key Points 1011
Critical Thinking in Practice 1011
Review Questions 1011
Circle T if the answer is true, and circle F if the answer is false. 1011
Circle the BEST answer. 1012
Answers: 1012
44 Heat and Cold Applications 1013
Objectives 1013
Key Terms 1014
Heat Applications 1014
Complications 1016
Moist and Dry Heat Applications 1016
Warm Compresses 1017
Warm Soaks 1020
The Sitz Bath 1020
Warm Packs 1022
Cold Applications 1026
Complications 1026
Moist and Dry Cold Applications 1027
Ice Bags, Ice Collars, Ice Gloves, and Dry Cold Packs 1027
Cold Compresses 1027
Chapter Review 1031
Key Points 1031
Critical Thinking in Practice 1031
Review Questions 1031
Circle the BEST answer. 1031
Answers: 1032
45 Working in Acute Care 1033
Objectives 1033
Key Terms 1034
Supporting the Client During Transitions 1034
The Hospital Unit 1035
Admitting a Client to an Acute-Care Facility 1036
Transfers 1037
Discharges 1038
Assisting With Physical Examinations 1038
Your Responsibilities Regarding Physical Examinations 1038
Equipment 1039
Preparing the Client for a Physical Exam 1039
Positioning and Draping the Client 1040
Assisting With the Examination 1041
Assisting After the Examination 1042
Supporting the Client Having Surgery 1043
Psychological Care 1044
Client Information 1044
Your Role 1045
The Preoperative Period 1045
Preoperative Teaching 1045
Special Tests 1046
Nutrition and Fluids 1046
Elimination 1046
Personal Care 1047
Valuables 1047
Skin Preparation 1047
The Preoperative Checklist 1047
Preoperative Medication 1047
Transport to the Operating Room 1049
Anaesthesia 1049
The Postoperative Period 1049
Preparing the Client’s Room 1049
Return From the Recovery Room 1050
Observations 1050
Positioning 1050
Coughing and Deep Breathing 1050
Stimulating Circulation 1050
Leg Exercises 1051
Elastic Stockings and Bandages 1052
Early Ambulation 1052
Wound Healing 1053
Nutrition and Fluids 1053
Elimination 1053
Comfort and Rest 1053
Personal Hygiene 1053
Chapter Review 1055
Key Points 1055
Critical Thinking in Practice 1055
Review Questions 1055
Circle T if the answer is true, and circle F if the answer is false. 1055
Circle the BEST answer. 1056
Answers: 1056
46 End-of-Life Care 1057
Objectives 1057
Key Terms 1058
Life-Threatening Illness 1058
Attitudes Toward Death 1058
Personal Beliefs, Culture, and Religion 1059
Dying With Dignity, the Right to Die, and Assisted Suicide 1059
Treatment of the Body After Death 1059
Age and Experience 1059
Grief 1061
What Is Grief?1 1061
Theories of Grief 1061
Kübler-Ross’s Stages of Grief 1063
Bowlby’s Phases of Mourning 1063
Worden’s Four Tasks of Mourning 1063
Palliative Care 1064
Caring for a Client Who Is Dying 1065
Emotional, Social, Intellectual, and Spiritual Needs 1065
Physical Needs 1066
Comforting the Family 1067
Legal Issues 1068
Advance Directive 1069
“Do Not Resuscitate” Orders 1069
Signs of Death 1070
Care of the Body After Death 1070
Funeral Planning 1071
Chapter Review 1073
Key Points 1073
Critical Thinking in Practice 1073
Review Questions 1073
Circle the BEST answer. 1073
Answers: 1074
47 Starting Your Career 1075
Objectives 1075
Key Terms 1076
Getting Organized 1076
Setting Priorities and Goals 1077
Preparing Your Resumé and Professional Portfolio 1077
Resumé 1077
Elements of a Resumé 1078
Getting Started on Your Resumé 1078
Organizing Your Resumé 1078
Chronological Resumé 1078
Functional Resumé 1080
Creating Your Resumé 1080
Formatting and Printing 1080
The Professional Portfolio 1082
Finding and Following Leads 1082
Selecting References 1083
Preparing a Letter of Application 1083
Determining the Employer’s Needs 1083
Organizing a Letter of Application (Cover Letter) 1086
Front Matter 1086
Body 1086
Closing 1086
Writing Your Letter of Application 1086
Delivering Your Letter of Application and Resumé 1087
Tips on Conveying Professionalism Electronically 1087
Completing a Job Application Form 1087
Using Social Networking Sites 1088
The Interview 1088
The Group Interview 1089
More Than One Applicant 1089
More Than One Interviewer 1089
Practising for Your Job Interview 1090
Developing Listening Skills 1090
Practising Relaxation Techniques 1090
Practising Your Responses 1090
Planning 1090
Making a Good Impression 1091
Grooming 1091
Clothing 1091
Conduct 1091
Interview Tips 1091
Follow-Up 1092
The Employment Offer 1092
Accepting an Offer 1094
Terms of Employment 1094
Conditional Offer 1094
Probation 1094
Benefits 1094
How to Refuse or Leave a Job Without Leaving a Negative Impression 1094
Chapter Review 1096
Key Points 1096
Critical Thinking in Practice 1096
Review Questions 1096
Circle T if the answer is true, and circle F if the answer is false. 1096
Answers: 1097
Appendix 1099
Glossary 1101
References 1127
Chapter 1 1127
Chapter 2 1127
Chapter 3 1127
Chapter 4 1128
Chapter 5 1128
Chapter 6 1128
Chapter 7 1128
Chapter 8 1128
Chapter 9 1128
Chapter 10 1129
Chapter 11 1129
Chapter 12 1129
Chapter 14 1129
Chapter 16 1129
Chapter 17 1130
Chapter 19 1130
Chapter 20 1130
Chapter 21 1131
Chapter 22 1131
Chapter 23 1131
Chapter 25 1131
Chapter 26 1131
Chapter 28 1132
Chapter 31 1132
Chapter 34 1132
Chapter 35 1132
Chapter 36 1133
Chapter 37 1134
Chapter 38 1135
Chapter 39 1135
Chapter 40 1135
Chapter 42 1135
Chapter 46 1135
Chapter 47 1135
Index 1136
A 1136
B 1137
C 1138
D 1139
E 1140
F 1141
G 1141
H 1142
I 1142
J 1143
K 1143
L 1143
M 1144
N 1144
O 1145
P 1145
Q 1147
R 1147
S 1148
T 1149
U 1150
V 1150
W 1150
Y 1151
Procedures 1152
Insert Card IBC4
Vital Signs IBC4
Normal Body Temperatures IBC4
Pulse IBC4
Respirations IBC4
Blood Pressure IBC4
Normal: IBC4
Abnormal: IBC4
Signs of Infection That Need to Be Reported IBC4
Localized Infection IBC4
Urinary Tract or Other Infection IBC4
Positioning IBC4
Measurement Conversions IBC5
Range-of-Motion (ROM) Definitions IBC5
Abbreviations IBC5
24-Hour Clock IBC5