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Quality Improvement and Implementation Science, An Issue of Anesthesiology Clinics, E-Book

Quality Improvement and Implementation Science, An Issue of Anesthesiology Clinics, E-Book

Meghan B. Lane-Fall | Lee A Fleisher

(2018)

Additional Information

Book Details

Abstract

This issue of Anesthesiology Clinics focuses on Quality Improvement and Implementation Science, with topics including: Applying implementation science principles to perioperative care; Emergency checklists in perioperative care; Human factors applied to perioperative process improvement; Handoffs in perioperative care; Use of simulation in performance improvement; Developing capacity to do improvement science work; Developing multicenter registries to advance quality science; Rethinking clinical workflow; data-driven quality improvement; and Scaling quality improvement at the health system level.

Table of Contents

Section Title Page Action Price
Front Cover Cover
Quality Improvementand ImplementationScience\r i
Copyright\r ii
Contributors iii
CONSULTING EDITOR iii
EDITORS iii
AUTHORS iii
Contents vii
Foreword: Improving Perioperative Care: What Are the Tools That Lead to Sustainable Change? vii
Preface: Quality Improvement and Implementation Science: Different Fields with Aligned Goals vii
Implementation Science in Perioperative Care vii
Human Factors Applied to Perioperative Process Improvement vii
Quality Improvement in Anesthesiology—Leveraging Data and Analytics to Optimize Outcomes vii
Emergency Manuals: How Quality Improvement and Implementation Science Can Enable Better Perioperative Management During Crises viii
Use of Simulation in Performance Improvement viii
Developing Multicenter Registries to Advance Quality Science viii
Handovers in Perioperative Care viii
Rethinking Clinical Workflow ix
Developing Capacity to Do Improvement Science Work ix
Diffusing Innovation and Best Practice in Health Care ix
ANESTHESIOLOGY CLINICS\r x
FORTHCOMING ISSUES x
June 2018 x
September 2018 x
December 2018 x
RECENT ISSUES x
December 2017 x
September 2017 x
June 2017 x
Foreword:\rImproving Perioperative Care: What Are the Tools That Lead to Sustainable Change? xi
Preface:\rQuality Improvement and Implementation Science: Different Fields with Aligned Goals xiii
REFERENCES xv
Implementation Science in Perioperative Care 1
Key points 1
INTRODUCTION 1
WHAT IS IMPLEMENTATION SCIENCE? 2
HOW MIGHT IMPLEMENTATION SCIENCE ADVANCE OUR UNDERSTANDING OF PERIOPERATIVE CARE? 2
Potential for Implementation Research to Improve Perioperative Care 3
Perioperative Studies in Implementation Science 4
WHAT THEORIES, MODELS, OR FRAMEWORKS ARE PARTICULARLY SUITED TO PERIOPERATIVE IMPLEMENTATION SCIENCE? 4
WHAT ARE EXAMPLES OF IMPLEMENTATION OUTCOMES? 4
WHAT ARE THE CHALLENGES TO IMPLEMENTATION SCIENCE IN PERIOPERATIVE CARE? 6
Implementation Science Rests on the Assumption That There Are Evidence-Based Practices to Spread and Scale 6
Implementation Science Is a Young Field 7
Implementation Outcomes Include Qualitative and Quantitative Measures 7
WHAT TRAINING OPPORTUNITIES EXIST IN IMPLEMENTATION SCIENCE? 8
Implementation Science Training Institutes 8
Implementation Science Certificates 8
WHAT STRATEGIES MAY BE USED TO FUND IMPLEMENTATION SCIENCE RESEARCH? 9
WHAT ARE OPTIONS FOR DISSEMINATING AND PUBLISHING IMPLEMENTATION RESEARCH? 9
Specialty-Specific Audiences 9
Implementation Science–Specific Audiences 10
SUMMARY 10
REFERENCES 10
Human Factors Applied to Perioperative Process Improvement 17
Key points 17
OVERVIEW OF HUMAN FACTORS AND ERGONOMICS 17
HUMAN COGNITION AND PERFORMANCE 18
Selective Attention 19
Prospective Memory 19
Decision Making and Bias 19
STRESS AND WORKLOAD 20
Stress 20
Workload 23
PERFORMANCE ASSESSMENT 23
SAFETY AND ACCIDENTS 24
SUMMARY 25
Adopt Cognitive Aids and Checklists for Complex Tasks 25
Use Error Reporting Systems 26
Enhance the Root Cause Analysis Process 27
Summary of Recommendations 27
REFERENCES 27
Quality Improvement in Anesthesiology — Leveraging Data and Analytics to Optimize Outcomes 31
Key points 31
MEASURING DATA IN QUALITY IMPROVEMENT: DEFINING METRICS 32
Outcome Measures 32
Process Measures 33
Balancing Measures 33
APPROACHING QUALITY IMPROVEMENT: DIFFERENT FRAMEWORKS FOR SUCCESS 33
The Model for Improvement 33
Six Sigma 35
Lean Methodology 35
Blended Methodologies 38
MONITORING QUALITY: USING DATA FOR ONGOING QUALITY IMPROVEMENT EFFORTS 38
Run Charts 38
Control Charts 39
Dashboards 39
Big Data in Anesthesia: Registries and Databases for Quality Management 40
AUDIT AND FEEDBACK: USING DATA TO DRIVE POSITIVE CHANGE 41
SUMMARY 41
REFERENCES 42
Emergency Manuals 45
Key points 45
DEFINING THE PROBLEM\r 45
TERMINOLOGY\r 46
ENABLING TOOLS\r 46
EMERGENCY MANUALS IMPLEMENTATION COLLABORATIVE: RESOURCES AND REACH\r 47
LEARNING FROM OTHER INDUSTRIES\r 47
EMERGENCY MANUALS: A HISTORY AND A FRAMEWORK\r 47
SIMULATION-BASED STUDIES OF EMERGENCY MANUALS\r 49
EARLY CLINICAL IMPLEMENTATIONS AND TRAININGS: DATA AND FURTHER\rRESOURCES\r 50
MAKING MANUALS WORK: IMPLEMENTATION AND IMPROVEMENT\r 51
Establishing a Problem 52
Local Ownership 52
Organizational Systems 53
Customization and Improvement 53
EMERGENCY MANUAL FUTURES: DISCUSSION AND IMPLICATIONS\r 54
ACKNOWLEDGMENTS\r 54
REFERENCES\r 59
Use of Simulation in Performance Improvement 63
Key points 63
A BRIEF HISTORY OF PERFORMANCE IMPROVEMENT 63
SIMULATION DEFINED 64
SIMULATION EDUCATION: ANESTHESIOLOGISTS AT THE FOREFRONT 65
PRINCIPLES OF SIMULATION EDUCATION 66
Encouraging Deliberate Practice 66
Teaching and Assessing Nontechnical Skills 67
Replicating Reality 67
SIMULATION AND CONTINUING EDUCATION FOR PHYSICIAN ANESTHESIOLOGISTS 67
SIMULATION AND THE AMERICAN BOARD OF ANESTHESIOLOGY 68
SIMULATION AND MEDICAL MALPRACTICE 70
SIMULATION AND FUTURE RESEARCH 70
SUMMARY 70
REFERENCES 70
Developing Multicenter Registries to Advance Quality Science 75
Key points 75
WHY REGISTRIES? 75
Definition and Design 76
Why form a registry 76
Who should be involved 76
What is needed 76
How will it be maintained 76
Difference between clinical trial and clinical registry 78
Implementation 78
Different types of databases within the registries 78
Sharing information from each type of database 78
Protection of sensitive information 78
Innovative ways to obtain complete data 79
Standardization and using the data 80
Interpretation and Outcomes 81
Defining and assessing quality 81
A FEW EXAMPLES OF USING REGISTRY DATA 82
Adjunct in Quality Improvement Science 82
Adjunct in Randomized Controlled Trials 82
Guiding Therapy 82
Describing Rare Diseases 83
Practice Patterns and Adverse Events 83
SUMMARY 84
REFERENCES 84
Handovers in Perioperative Care 87
Key points 87
INTRODUCTION 87
Why Are Handovers Important? 88
TYPES OF PERIOPERATIVE HANDOVERS 88
Preoperative Handovers 89
Holding room to operating room handovers 89
Intensive care unit to operating room handovers 89
Interventions to Improve Preoperative Handovers 90
Intraoperative Handovers 90
Handovers for short breaks 90
End-of-shift handovers 90
Why Might Intraoperative Handovers Lead to Poorer Outcomes? 91
Interventions to Improve Intraoperative Handovers 91
Postoperative Handovers 92
Operating room to post anesthesia care unit handovers 92
Operating room to intensive care unit handovers 93
Interventions to Improve Postoperative Handovers 93
PRACTICAL RECOMMENDATIONS FOR IMPLEMENTING A STRUCTURED HANDOVER PROCESS IN THE PERIOPERATIVE PERIOD 94
SUMMARY 95
REFERENCES 96
Rethinking Clinical Workflow 99
Key points 99
WORKFLOW, TEAM DYNAMICS, AND CLINICAL ENVIRONMENTS 99
HEALTH CARE–SPECIFIC WORKFLOW MODELS 101
HUMAN FACTORS AND THE DONABEDIAN STRUCTURE-PROCESS-OUTCOME FRAMEWORK 101
THE SYSTEMS ENGINEERING INITIATIVE FOR PATIENT SAFETY MODEL 101
URGENCY AND ATTENTION: IMPACTING CLINICAL WORKFLOW 103
Conveying Urgency in a Clinical Setting 103
Culture–Societal Customs and Hierarchy in Medicine 103
Taking Lessons from Music Perception and Cognition 103
A New Interdisciplinary Approach 104
Attention and Space 105
Auditory Scene Analysis 105
INTRAOPERATIVE DISTRACTIONS: IMPACT ON WORKFLOW AND PRODUCTIVITY 105
External Distractions 106
Performance Impact 106
Internal Distractions 106
Prevention/Mitigation 107
HOW THE ACOUSTIC SPACE AFFECTS CONCENTRATION, PATIENT CARE, AND WORKFLOW 107
Acoustic Space 107
Noise 108
Intraoperative Music: Effects on Clinical Workflow 108
CLINICAL WORKFLOW: TECHNIQUES FOR THE INTENSIVE CARE UNIT 109
Multidisciplinary Rounds 109
Attention Attrition During Rounds and the Handover Process 110
Telemedicine Intensive Care Unit 110
SUMMARY 111
REFERENCES 111
Developing Capacity to Do Improvement Science Work 117
Key points 117
INTRODUCTION 117
DEFINITION 118
LEADERSHIP: LEADING CHANGE 118
TRAINING AND CREATING COMMON PURPOSE 119
UNDERSTANDING BEHAVIORAL CHANGE 120
APPLYING QUALITY IMPROVEMENT KNOWLEDGE: PRACTICAL STRATEGIES 122
PERIOPERATIVE QUALITY IMPROVEMENT OPPORTUNITIES 123
INCLUDING PATIENTS AND FAMILIES IN QUALITY IMPROVEMENT 123
SUMMARY 124
REFERENCES 124
Diffusing Innovation and Best Practice in Health Care 127
Key points 127
INTRODUCTION 127
ASSESSMENT OF READINESS FOR DIFFUSION 129
DIFFUSION BEST PRACTICE CASE STUDY 130
Case Study: Leadership 132
Organizational Set-Up 133
Communication 133
Nurturing Social Systems 133
Measurement, Feedback, and Knowledge Management 133
Debriefing: Getting Ready 134
Developing Spread Plan 134
Debriefing: Executing and Refining the Spread Plan 135
DEVELOPING CAPACITY FOR DIFFUSION (SPREAD) 135
LIMITATIONS AND FUTURE RESEARCH 138
SUMMARY 138
ACKNOWLEDGMENTS 138
REFERENCES 139