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Book Details
Abstract
This strategic guide for business and IT executives focuses on how today’s most disruptive technologies (including social, mobile, analytics, cloud, wearables, intelligent automation, robotics, and the IoT) can be applied in powerful combinations, together with platform business models, mastery of digital services, and leading practices in corporate innovation, to help you develop and execute your digital strategies for competitive advantage.
'The digital transformation, based on vast data from cheap sensors and cloud intelligence, will enable new business models, new strategies, and new empires in all industries. Using insight and case studies, Mastering Digital Business does a superb job guiding us through the changes coming, and helping us think through not only new product and logistics strategies, but how management itself must evolve to thrive in the coming decades.'
R. Preston McAfee
'Mastering Digital Business is a real wakeup call. For company leaders willing to see, react to and foresee the signals of change, this is a must-read manual.'
Sanjay Sarma
'With 52% of the Fortune 500, merged, acquired, gone bankrupt, or fallen off the list since 2000, the digital revolution has transformed business models. Leaders need pragmatic advice from strategy to execution on digital transformation. Nicholas’ book Mastering Digital Business provides practitioners with not only the first principles required to succeed but also a pragmatic approach to addressing the change management requirement for success in decoding digital business.'
R “Ray” Wang
Nicholas D. Evans is a Vice President and General Manager at Unisys. One of Consulting Magazine’s Top 25 Consultants, and one of ComputerWorld’s Premier 100 IT Leaders, he has 25 years of consulting under his belt and is also a widely-recognized digital business speaker and author.
'By their very nature, transformations require disruptive changes. Digital transformations requires companies to be in a state of constant change. Mastering Digital Business shows that successful digital transformation goes beyond leading edge technology to include disruptive business models, redesigned processes, and – most importantly –cultural change.'
Jonathan Becher,
'Mastering Digital Business is fundamentally about innovation. Whether you want new products, services, processes, or business models, this book can help jump start business growth through tapping into the power of digital business.'
Soren Kaplan
'In today's world, successful organisations recognise that technology is a force which makes scarce resources abundant. And those same organisations have put technology capability at the heart of business strategy. Nicholas D. Evans' book goes beyond the theory of the digital disruption which is impacting our lives, and provides business leaders with compelling, practical advice for redesigning our organisations, strategies, environments, and workforce to not only compete but to thrive in an age of ever increasing complexity and technical innovation. Read it. Then share it with your team!'
Stephen Foreshew-Cain
'Nicholas has managed to take the world of innovation and digital transformation and make it simple enough to understand at all levels within the business, which is no mean feat. The book covers a number of insights and strategies that will allow c-level execs and techies alike to decode the transformation of businesses in the digital age.'
Matt Harris
'Mastering Digital Businesses is a highly topical book and a must read for both business and IT executives looking to come out on top by leveraging disruptive technologies. Nick is a brilliant writer and in this book he combines case studies with in-depth analysis to provide valuable insights for digital leaders. The importance for traditional players to swiftly move towards a more agile and flexible digital environment while blending the 'new' with the 'old' can't be understated and Nick takes the reader through a straightforward thought process for how to do this successfully.'
Robert Eriksson
'Much talk is happening about digital transformation and innovation. Rarely does this talk cover pragmatic steps regarding how to ‘make sense’ and ‘take action’ on the new opportunities that today’s most disruptive technologies catalyze. Nick’s book does that – providing “blueprints for action” – helping those who take advantage of Nick’s insights move from conceptual discussions to pragmatic action, with speed and scale. Of particular value is his distillation of patterns – or what he calls “palette” – of options of which technologies to use in which combination to take advantage of different business opportunities.'
Ralph Welborn
'Nicholas Evans is a magician, weaving together the complexities of the digital world into a tapestry of opportunities for alert companies and managers. And like a good magician, he makes it look easy. Get started on your digital transformation with this book NOW.'
Henry Chesbrough
Today, companies worldwide are applying digital transformation to redesign traditional business models and strategies in the context of new disruptive technologies, digitally-savvy consumers, and our globally connected society.
This strategic guide for business and IT executives focuses on how today’s most disruptive technologies (including social, mobile, analytics, cloud, wearables, intelligent automation, robotics, and the IoT) can be applied in powerful combinations, together with platform business models, mastery of digital services, and leading practices in corporate innovation, to help you develop and execute your digital strategies for competitive advantage.
'Digital disruption is THE business issue! Leaders need to be armed with how to think about this to succeed in the future. Evans provides straightforward recipes to navigate through this important transition.'
Mark Sherman
Table of Contents
Section Title | Page | Action | Price |
---|---|---|---|
Cover | Cover | ||
Copyright page | vi | ||
CONTENTS | ix | ||
LIST OF FIGURES | xi | ||
LIST OF TABLES | xii | ||
AUTHOR | xiii | ||
ACKNOWLEDGEMENTS | xiv | ||
ABBREVIATIONS | xv | ||
INTRODUCTION | 1 | ||
PART I INSIGHT – SETTING YOUR DIGITAL TRANSFORMATION VISION | 5 | ||
1 DESIGNING YOUR DIGITAL BUSINESS STRATEGY AND VISION | 7 | ||
THE ART OF THE POSSIBLE: THE HIDDEN DISRUPTION OF DIGITAL BUSINESS MODELS | 7 | ||
ANALYSING THE DISRUPTION: HOW DIGITAL DISRUPTS THE FIVE FORCES OF INDUSTRY COMPETITION | 11 | ||
PREPARING FOR THE DIGITAL DISRUPTION THAT’S COMING TO YOUR INDUSTRY | 15 | ||
2 RE-THINKING AND RE-DESIGNING YOUR BUSINESS MODELS AND PROCESSES | 21 | ||
RE-THINKING AND RE-DESIGNING BUSINESS MODELS | 22 | ||
RE-THINKING AND RE-DESIGNING BUSINESS PROCESSES | 29 | ||
3 MAXIMISING THE POTENTIAL OF TODAY’S DISRUPTIVE TECHNOLOGIES FOR DIGITAL BUSINESS | 36 | ||
SMAC AND THE EVOLUTION OF IT | 36 | ||
BEYOND SMAC: THE NEW PLATFORM FOR DIGITAL BUSINESS | 37 | ||
4 THE NEW PLATFORM ECOSYSTEM FOR DIGITAL BUSINESS | 50 | ||
EXPLOITING THE POWER OF TECHNOLOGY COMBINATIONS | 50 | ||
EXPLOITING THE POWER OF ECOSYSTEM BUSINESS MODELS | 57 | ||
PART II PLANNING – LEADING AND ORGANISING FOR DIGITAL TRANSFORMATION | 67 | ||
5 ORGANISING AND ADAPTING CORPORATE INNOVATION PROCESSES FOR DIGITAL TRANSFORMATION | 69 | ||
THE FIVE CRITICAL PILLARS OF INNOVATION MANAGEMENT CAPABILITY | 69 | ||
ADAPTING INNOVATION PROGRAMMES FOR DIGITAL TRANSFORMATION | 74 | ||
6 IDENTIFYING AND PRIORITISING OPPORTUNITIES WITH INNOVATION WORKSHOPS | 80 | ||
SETTING THE RHYTHM OF DIGITAL INNOVATION: EVENT-BASED AND ONGOING IDEATION | 80 | ||
PLANNING YOUR INNOVATION WORKSHOP | 83 | ||
KEEPING IT LEAN | 87 | ||
7 TIMING YOUR MOVE BASED ON TECHNOLOGY MATURITY | 93 | ||
TIMING YOUR MOVE INTO DISRUPTIVE TECHNOLOGIES | 93 | ||
THE THREE WAVES OF DISRUPTIVE TECHNOLOGY ADOPTION | 96 | ||
PART III ACTION – DIGITAL TRANSFORMATION STRATEGIES FOR SPECIFIC TARGET BUSINESS OUTCOMES | 101 | ||
8 ENHANCING THE DIGITAL CUSTOMER EXPERIENCE | 103 | ||
STRATEGIC LEVERS FOR THE DIGITAL CUSTOMER EXPERIENCE | 103 | ||
BRINGING IT ALL TOGETHER: THE DIGITAL CUSTOMER EXPERIENCE BILL OF RIGHTS | 110 | ||
9 TRANSFORMING THE DIGITAL WORKPLACE | 114 | ||
INSTRUMENTING THE HUMAN AND SOCIALISING THE MACHINE | 114 | ||
10 GAINING INSIGHTS FROM ANALYTICS | 121 | ||
BOARD-LEVEL USE CASES FOR BIG DATA ANALYTICS | 121 | ||
DATA STRATEGIES | 126 | ||
DATA ARCHITECTURE | 129 | ||
11 OPTIMISING DIGITAL INFRASTRUCTURE AND SIMPLIFYING MANAGEMENT | 132 | ||
EMERGING REQUIREMENTS FOR THE FUTURE DATA CENTRE | 133 | ||
IMPLEMENTING THE FUTURE DATA CENTRE | 136 | ||
PART IV ROADMAP – TAKING AN AGILE JOURNEY TO THE NEW PLATFORM ECOSYSTEM | 143 | ||
12 MASTERING THE DIGITAL SERVICES LIFECYCLE AND SPEEDING TIME TO MARKET | 145 | ||
13 THE AGILE JOURNEY TO THE NEW PLATFORM | 150 | ||
ASSESSING YOUR DIGITAL TRANSFORMATION MATURITY | 156 | ||
CONCLUSION | 160 | ||
APPENDIX DIGITAL TRANSFORMATION MATURITY ASSESSMENT | 163 | ||
REFERENCES | 167 | ||
INDEX | 176 | ||
Back Cover | 181 |