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Business Analyst

Business Analyst

Adrian Reed

(2018)

Additional Information

Abstract

Business analysis is a crucial discipline for organisational success. It is a broad field and has matured into a profession with its own unique career roadmap. This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts.
'Adrian’s book is a great look at the Business analyst (BA) and the spectrum of how to enter the profession, what work is commonly done in the profession, and how to advance a career in the profession. The sections that deal with “is business analysis for me?” gives some really good guidance to those looking for a career in a high growth area. In the tools and technique chapter, Adrian summarises some of the industry practices to explain the basics to give the reader a sense of the most common work practices, especially as it applies to IT projects. The chapter that deals with the career roadmap is also very strong, and very useful to everyone in the BA profession or in adjacent roles, enabling them to see some practical ways to evaluate career progression options. Career Guidance continues as Adrian explores areas of career goals in examining how to apply business analysis to your own career, in preparing for the interview and moving through the recruiting process. The section on career case studies is very useful in highlighting the variety of experiences that BA’s bring to their work, and how each set of experiences finds a way to navigate to a satisfying career in a space that is evolving and growing in importance in the face of business model and technological changes. This book has value throughout the career of a business analyst and helps remove some of the shroud of unknowns about what to expect in the profession.'
Ken Fulmer
'Adrian strikes again with his second book that is destined to become an Analysis staple. In a style that strikes the balance between informative and inspirational, Adrian brings together industry perspectives and insights succinctly in a way no one else can. I constantly found myself pausing to reflect back on my career as well anticipating how I will implement the lessons learnt in future challenges. I consider this to be a must read book during all stages of your career.’
Ryan Folster, CBAP
'Adrian Reed offers a unique insight into the breadth and depth of the role of a Business Analyst, answering the key questions of "How do I become a BA?" and "What are the career paths of a BA?". He skilfully brings to life the type of activities a Business Analyst undertakes with easy to understand, real world examples. A book for all who consider a career in Business Analysis, aspiring BAs and new-to-role alike, providing a comprehensive view of the routes to becoming a BA, career progression as well as employment, certification and professional development and contribution options.'
Tina Schuster
'This excellent book is essential reading both for anyone considering a career in Business Analysis and experienced Business Analysts who want to reinvigorate their career journey. The structure is easy to follow, starting with why the role is needed and then going on to describe in detail what it’s like to be a BA and what is in the BA tool kit...This is the first book I’ve seen on Business Analysis which takes the theories and frameworks and shows how they can be applied in the day to day work of a BA.'
Corrine Thomas
'Adrian Reed has examined business analysis from a new angle – from that of current and aspiring practitioners. He has provided a valuable survey of the BA’s role and responsibilities and how someone gets into business analysis and develops their competencies and their careers. A very valuable addition to the growing literature of business analysis.'
James Cadle FRSA, FBCS CITP, MAPM
'Provides essential information to people wishing to enter and progress through the BA profession.'
Terri Lydiard
'Technology is evolving at an ever increasing rate and as it does, the challenges of the organisation to constantly adapt and provide relevant solutions to the customer increase. This book is essential reading for the modern business analyst and identifies the core toolset and mindset that allows the individual to become an effective change agent.'
Alex Cottrell
Business analysis is a crucial discipline for organisational success, it enables organisations to rise to the challenges presented by today's increasing pace of change. It is a broad field and has matured into a profession of its own, with its own unique career roadmap. This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools; commonly used methodologies and techniques, and beneficial professional development activities. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts, to enable aspiring and existing business analysts at all levels to successfully plan and advance their careers.
'This book is an invaluable resource for individuals and organisations seeking to understand the role of the business analyst. It addresses two fundamental questions about the profession: “Where do BAs come from?”, and “Where are we going?”. My hope is that more people will discover, aim for and enjoy a career in Business Analysis as a result of the information and insight Adrian Reed has shared with us.'
Christina Lovelock
'Not many people understand the world of Business Analysis as well as Adrian. He's put a huge amount of that expertise into this book, and explained it all in a clear and approachable style which will be helpful for novice BAs and experienced professionals alike.'
Nick de Voil
'Who better to write a book on a career in Business Analysis than Adrian Reed, whose own career has developed in parallel with the maturity of the Business Analysis profession itself. The book is an excellent mix of practical advice and guidance based on his own experiences and includes, not only a career road map for Business Analysts, but also a summary of the key tools and techniques that they would use throughout their working lives. This publication distils the knowledge and experience of one of the most internationally recognised champions of Business Analysis into an easily accessible and comprehensive resource for Business Analyst at any level and at any stage in their careers, including those considering a move into the profession for the first time. A vital read for all Business Analysts from new apprentices through to expert Business Analysts at the peak of their careers.'
Paul Turner FBCS
Adrian Reed is Principal Consultant and Director at Blackmetric Business Solutions, where he provides Business Analysis consultancy and training solutions to a range of clients in varying industries. Adrian is the author of “Be A Great Problem Solver…Now!” and is Immediate Past President of the UK chapter of the IIBA. He speaks internationally on topics relating to Business Analysis and business change.

Table of Contents

Section Title Page Action Price
Cover Cover
Copyright Page viii
CONTENTS ix
LIST OF FIGURES AND TABLES xii
AUTHOR xiv
FOREWORD xv
ACKNOWLEDGEMENTS xviii
ABBREVIATIONS xx
GLOSSARY xxii
PREFACE xxv
1 INTRODUCTION: THE NEED FOR BUSINESS ANALYSIS 1
DEFINING BUSINESS ANALYSIS 2
THE IMPORTANCE OF THE HOLISTIC VIEW AND OF TAKING A HOLISTIC APPROACH 6
THE BUSINESS CASE FOR BUSINESS ANALYSIS 9
BUSINESS ANALYSIS AND SFIA 16
SUMMARY 24
2 THE BREADTH AND DEPTH OF THE BA ROLE 44
BUSINESS ANALYSIS AND THE BUSINESS CHANGE LIFECYCLE 44
THE T-SHAPED BUSINESS ANALYST 52
APPROACHES TO DELIVERY OF CHANGE 57
SUBJECT MATTER EXPERTISE 62
SUMMARY 64
3 ROLES AND RESPONSIBILITIES 65
STAKEHOLDER IDENTIFICATION, ENGAGEMENT AND MANAGEMENT 66
PLANNING AND ESTIMATING THE BUSINESS ANALYSIS WORK 67
ELICITATION 68
STRATEGIC ANALYSIS, PROBLEM FINDING AND CONTRIBUTING TO THE BUSINESS CASE 68
REQUIREMENTS ANALYSIS, DOCUMENTATION AND VALIDATION 70
REQUIREMENTS MANAGEMENT 71
SOLUTION EVALUATION AND BENEFITS REALISATION 72
LEADERSHIP 74
STAYING CURRENT 77
UNDERSTANDING OTHER DISCIPLINES 80
IT’S THE ROLE, NOT THE TITLE! 85
BEYOND PROJECTS: THE MANY FLAVOURS OF BUSINESS ANALYSIS 87
IS BUSINESS ANALYSIS FOR ME? 88
4 FRAMEWORKS, TOOLS AND TECHNIQUES 95
FRAMEWORKS: AVOIDING PAINTING BY NUMBERS 96
COMMONLY USED TOOLS AND TECHNIQUES 114
SUMMARY 126
5 CAREER ROADMAP 127
BECOMING A BA 127
PROGRESSION THROUGH THE BA CAREER 139
BA CERTIFICATION 152
CONTINUING PROFESSIONAL DEVELOPMENT AND COMMUNITY CONTRIBUTION 168
WHAT NEXT? PROGRESSION BEYOND THE BA ROLE 171
SUMMARY: BA CAREER TRAJECTORY DIAGRAM 173
6 NAILING THE INTERVIEW 177
PREPARING A CV OR RÉSUMÉ 177
SEARCHING THE MARKET AND SECURING AN INTERVIEW 186
PREPARING FOR THE INTERVIEW 188
THE DAY ITSELF 192
FOLLOWING UP 194
SUMMARY 195
7 CAREER CASE STUDIES 196
CASE STUDY 1: FROM BIOCHEMISTRY TO A PORTFOLIO CAREER 196
CASE STUDY 2: ENTREPRENEURIAL BUSINESS ANALYSIS 199
CASE STUDY 3: FROM BUSINESS ROLE TO BUSINESS ANALYST TO MANAGING DIRECTOR 201
CASE STUDY 4: FROM BUSINESS ROLE TO AGILE BUSINESS ANALYSIS 204
CASE STUDY 5: FROM ASTROPHYSICS TO BA LEADER 206
CASE STUDY 6: FROM BLUE LIGHTS TO BUSINESS ANALYSIS 208
REFERENCES 212
INDEX 214
Back Cover 218