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Book Details
Abstract
This book will empower experienced project managers and their business counterparts to understand and manage the risks of challenging business change projects. It does this by focusing on setting projects up for success and emphasising the importance of understanding the business context. It shows project managers and owners how to guide difficult projects home when mere excellence of technique or blind adherence to procedures would leave them at sea.
This book will empower experienced project managers and their business counterparts to understand and manage the risks of challenging business change projects. It does this by focusing on setting projects up for success and emphasising the importance of understanding the business context. Providing principles and guidance that can be adapted and applied to different situations, it will show project managers and owners how to guide difficult projects home when mere excellence of technique or blind adherence to procedures would leave them at sea.
...well structured and provides a solid guide to handling even the most challenging of projects.
A P Sutcliffe
An excellent resource for practitioners reflecting good practice in managing projects […]. This much needed and well thought out book should enable managers and team members to improve their track record in delivering large business change projects.
Professor Darren Dalcher
This book will get experienced project managers to the next level, showing them what they need to do to build a platform for success, then keep the project on track. If you’ve mastered the basics, got some battle scars, and want to succeed with bigger challenges, this is the book for you.
Charles Change
Managing projects, particularly ICT projects is a subjective, hands-on process. Who better to write a book on this important topic than two guys who have seen the inside of many successful and some not so successful projects. They do not attempt to document a prescription for success, but offer clear guidelines for decision making at critical times. Readers will gain much by reading this book before, during and after a project journey.
W G (Bill) Hewett
Jeff Morgan and Chris Dale have extensive experience of managing, researching and analysing large and difficult projects, having worked for consultancy firms and an organisation where projects of over $500M in value were common. Jeff was involved in projects such as the London Stock Exchange ‘Big Bang’. Chris is a founder member of the Centre for Software Reliability, a group specialising in the measurement of software-based systems.
Table of Contents
Section Title | Page | Action | Price |
---|---|---|---|
Cover | Cover | ||
Copyright | iv | ||
CONTENTS | v | ||
LIST OF FIGURES AND TABLES | vii | ||
AUTHORS | ix | ||
ACKNOWLEDGEMENTS | x | ||
PREFACE | xi | ||
1 INTRODUCTION | 1 | ||
WHO THIS BOOK IS FOR | 1 | ||
DEFINITIONS | 1 | ||
OUR MAIN THEMES | 4 | ||
WHAT TO EXPECT IN THE FOLLOWING CHAPTERS | 11 | ||
IN SUMMARY | 13 | ||
2 THE BUSINESS CONTEXT FOR SUCCESS | 14 | ||
DEFINING SUCCESS | 15 | ||
THE NATURE OF SUCCESS | 28 | ||
BENEFITS: TESTS OF SUCCESS | 31 | ||
PLANNING FOR RISKS | 42 | ||
MANAGING EXPECTATIONS | 43 | ||
MAKING A SUCCESS OUT OF NECESSITY | 47 | ||
3 ENABLING SUCCESS | 51 | ||
PROJECT OBJECTIVES | 51 | ||
4 DESIGNING THE PROJECT | 60 | ||
SCOPE AND DELIVERABLES | 61 | ||
CHOOSING THE PROJECT MANAGER AND SENIOR STAFF | 68 | ||
ASSESSING THE WORKING ENVIRONMENT | 76 | ||
PROJECT DISCIPLINE | 77 | ||
COMMUNICATIONS | 80 | ||
STANDARDS AND THEIR EFFECT ON BUSINESS CONSENT | 81 | ||
PLANNING FOR FAILURE | 82 | ||
IN CONCLUSION | 83 | ||
5 MAKING A START | 84 | ||
BUSINESS CASE SENSITIVITY, ASSUMPTIONS AND RISKS | 85 | ||
PROJECT PACE | 93 | ||
STANDARDS, METHODS AND TOOLS | 95 | ||
STAFFING AND RESOURCING | 99 | ||
ACCEPTANCE | 100 | ||
PROJECT PROCESSES | 100 | ||
6 PLAN, PLAN AND PLAN AGAIN | 107 | ||
A PLAN AS THE ‘PATH TO SUCCESS’ | 109 | ||
LAYERING OF PLANS | 111 | ||
UNDERSTANDING A PLAN | 114 | ||
CREATING A PROJECT MANAGEMENT PLAN (PMP) | 115 | ||
THE COMMUNICATIONS PLAN | 127 | ||
COMPLETION PLAN | 129 | ||
DETAILED PLANNING | 130 | ||
RE-PLANNING: PLAN, PLAN AND PLAN AGAIN | 131 | ||
7 CHECK WHERE YOU ARE | 136 | ||
KEEPING TIME | 137 | ||
COMMUNICATION | 148 | ||
CHECKING AND ACTING ON RISKS | 150 | ||
CHECKING AND ACTING ON ISSUES | 151 | ||
WHAT’S COMING UP? | 152 | ||
8 DO UNTIL FINISHED | 153 | ||
THE CRITICAL ASPECTS OF EXECUTION | 154 | ||
OTHER TASKS YOU MAY HAVE TO DO | 166 | ||
9 DEALING WITH TROUBLE | 172 | ||
OUR KNOWLEDGE OF TROUBLE | 172 | ||
FIRST INDICATIONS OF TROUBLE | 174 | ||
LINES OF DEFENCE | 175 | ||
LESSONS LEARNED | 178 | ||
SEVERE TROUBLE | 180 | ||
SOURCES OF TROUBLE | 180 | ||
DEALING WITH THE CONSEQUENCES | 183 | ||
10 CAPTURING SUCCESS AND MOVING ON | 187 | ||
COMPLETING AND CLOSING THE PROJECT | 187 | ||
LEARNING THE LESSONS | 190 | ||
11 CONCLUDING LESSONS | 197 | ||
HOW CAN PROJECTS SUCCEED? | 197 | ||
WHY DO PROJECTS FAIL? | 198 | ||
THE LESSONS | 204 | ||
APPENDIX A WORK BREAKDOWN STRUCTURE | 206 | ||
WORK BREAKDOWN STRUCTURE EXAMPLE | 206 | ||
BRIEF DESCRIPTION OF WBS ENTRIES – BUDGETS ALLOCATED BY CATEGORY | 206 | ||
APPENDIX B A NOTE ABOUT PROJECT PLANS | 212 | ||
OTHER MANAGEMENT PLANS | 212 | ||
APPENDIX C THE MOSCOW RULES FOR CATEGORISING REQUIREMENTS | 215 | ||
COST-PLUS CONTRACTS | 216 | ||
REFERENCES | 218 | ||
INDEX | 222 | ||
Back Cover | 227 |