Additional Information
Book Details
Abstract
This practical guide is written for organisations that are implementing a business continuity management system and certification in line with ISO 22301. The development of a BCMS requires commitment, time, resourcefulness and management support. This book will fully equip those new to business continuity management or to management systems with survival skills for the ups and downs of the journey. Enriched with checklists, worksheets and invaluable top tips.
If you want to know more about ISO22301 this is the first (and perhaps only) book you need to read.
Lyndon Bird
Hilary Estall has lengthy practical experience in auditing and implementing management systems. She is currently the only IRCA-registered BCMS Lead Auditor in the UK and has 'Specialist' membership status with the Business Continuity Institute (BCI). Hilary runs her own business continuity consultancy company Perpetual Solutions Limited.
An essential read for anyone considering implementation or certification to ISO 22301:2012; practical and insightful.
Russell Price, Chairman
This practical guide is written for people and organisations that are implementing a business continuity management system and certification in line with ISO 22301. The development of a BCMS requires commitment, time, resourcefulness and management support. This book will fully equip those new to business continuity management or to management systems with survival skills for the ups and downs of the journey. It is divided into four parts; the first two focus on the management system aspects and the remaining two look at the requirements of the standard and translate them into user-friendly guidance notes. Included are checklists to self assess progress and worksheets to assist with the development of a BCMS as the reader progresses through the handbook.
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover | Cover | ||
| Copyright | iv | ||
| CONTENTS | v | ||
| LIST OF FIGURES AND TABLES | vii | ||
| AUTHOR | viii | ||
| FOREWORD | ix | ||
| ACKNOWLEDGEMENTS | xi | ||
| ABBREVIATIONS | xii | ||
| 1 INTRODUCTION | 1 | ||
| WHO SHOULD READ THIS BOOK? | 1 | ||
| THE OBJECTIVE OF THIS BOOK | 2 | ||
| READER BEWARE! | 2 | ||
| HOW TO USE THIS BOOK | 2 | ||
| 2 MANAGEMENT SYSTEMS UNCOVERED | 3 | ||
| PURPOSE AND OBJECTIVE | 3 | ||
| TERMS AND DEFINITIONS | 3 | ||
| MANAGEMENT SYSTEMS EXPLAINED | 4 | ||
| PLAN DO CHECK ACT (PDCA) MODEL | 8 | ||
| MANDATORY REQUIREMENTS FOR MANAGEMENT SYSTEMS | 10 | ||
| DETERMINING THE SCOPE OF THE MANAGEMENT SYSTEM | 10 | ||
| TOP MANAGEMENT RESPONSIBILITIES WITH RESPECT TO THE MANAGEMENT SYSTEM | 15 | ||
| MANAGEMENT SYSTEM DOCUMENTATION | 17 | ||
| IMPROVEMENT | 18 | ||
| WRITING POLICIES AND SETTING OBJECTIVES | 20 | ||
| ALLOCATION OF SUITABLE RESOURCES | 23 | ||
| DETERMINING COMPETENCIES | 23 | ||
| EVALUATION OF THE PERFORMANCE AND EFFECTIVENESS OF THE MANAGEMENT SYSTEM | 31 | ||
| ALIGNMENT WITH OR CERTIFICATION TO ISO 22301? WHICH PATH SHOULD I CHOOSE? | 33 | ||
| CONCLUSION: SHOULD MY ORGANISATION CONSIDER CERTIFICATION? | 35 | ||
| SUMMARY | 36 | ||
| 3 BUSINESS CONTINUITY FROM A MANAGEMENT SYSTEM PERSPECTIVE | 37 | ||
| PURPOSE AND OBJECTIVE | 37 | ||
| THE BCM LIFECYCLE | 37 | ||
| POSITIONING THE BCM LIFECYCLE WITH YOUR BCMS | 38 | ||
| SUMMARY | 60 | ||
| 4 COMPARING ISO 22301 WITH BS 25999 AND UNDERSTANDING THE DIFFERENCES | 61 | ||
| PURPOSE AND OBJECTIVE | 61 | ||
| HOW BCMS STANDARDS ARE PRODUCED | 61 | ||
| THE SIMILARITIES BETWEEN ISO 22301 AND BS 25999 | 62 | ||
| THE DIFFERENCES BETWEEN ISO 22301 AND BS 25999 | 63 | ||
| CERTIFICATE TRANSITION | 71 | ||
| SUMMARY | 74 | ||
| 5 THE CERTIFICATION PROCESS | 75 | ||
| PURPOSE AND OBJECTIVE | 75 | ||
| TERMS AND DEFINITIONS | 75 | ||
| CHOOSING A CERTIFICATION BODY | 76 | ||
| AUDIT STAGES | 77 | ||
| WHAT TO EXPECT FROM THE AUDIT PROCESS | 83 | ||
| HOW TO PREPARE FOR THE AUDIT | 83 | ||
| THE AUDIT EXPERIENCE | 88 | ||
| MAINTAINING MOMENTUM AFTER THE INITIAL AUDIT AND BETWEEN AUDITS | 92 | ||
| SUMMARY | 96 | ||
| APPENDIX A | 97 | ||
| EVALUATING THE PERFORMANCE OF YOUR BUSINESS CONTINUITY MANAGEMENT SYSTEM | 97 | ||
| APPENDIX B | 102 | ||
| ISO 22301 SELF ASSESSMENT CHECKLIST | 102 | ||
| REFERENCES | 112 | ||
| SOURCES OF FURTHER INFORMATION | 113 | ||
| INDEX | 114 | ||
| ADDITIONAL ACTION SHEETS | 116 | ||
| Back Cover | 136 |