Additional Information
Book Details
Abstract
Directors and government ministers across the world are increasingly being held accountable for failed IT systems, data loss and poor decisions about their organisation’s data. This valuable book is designed to bridge the gap between the governing body and CIOs/ IT managers. It will help the reader create a safe and robust governance framework for their organisation by applying the principles of the ISO Governance of IT Standard 38500 on directing, evaluating and monitoring IT activity.
...a very practical walk-through of all the main governance dimensions - people, policies and process - and how to address each in order to be successful.
Adrian Rossi PhD
This book is an excellent companion to the ISO/IEC 38500 standard. It provides guidance on how to implement and maintain effective governance of IT within your organisation. This is an essential reference for anyone in governance or executive management in any organisation.
Rob England
An expert in corporate governance of IT and sustainability management, A. L. Holt is Director and Founder of Longitude 174 Limited and a board member of two charitable trusts. She studied mathematics at Imperial College, London and went on to spent the next 20+ years working internationally in a variety of roles from systems analyst through to CIO. She joined the world of standards development in 2005, and has enjoyed leading a group that identifies market needs, assesses academic research and delivers timely and relevant international standards.
A fascinating take on what too many businesspeople - wrongly - think is a dry subject. Profoundly valuable for any business venture and also engaging and entertaining. I thoroughly recommend it.
Simon Walker
Directors and government ministers across the world are increasingly being held accountable for failed IT systems, data loss and poor decisions about their organisation’s data. The answer lies in IT professionals working in parallel with their governing body to create an environment where information and information systems can be accessed and used by the appropriate stakeholders. Written in two halves, this valuable book is designed to bridge the gap between the governing body and CIOs/ IT managers. It will help them to create a safe and robust governance framework for their organisation by applying the principles of the ISO Governance of IT Standard 38500 on directing, evaluating and monitoring IT activity.
This well written and engaging book…provides thoughtful, practical solutions for managing IT in order to maximize its positive impact and minimize risks.
Craig Nevill-Manning
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover | Cover | ||
| Copyright | iv | ||
| CONTENTS | v | ||
| LIST OF FIGURES AND TABLES | viii | ||
| AUTHOR | ix | ||
| FOREWORD | x | ||
| ACKNOWLEDGEMENTS | xi | ||
| ABBREVIATIONS | xii | ||
| TOOLS AND USEFUL RESOURCES | xiii | ||
| PREFACE | xvi | ||
| PART A INTRODUCTION TO THE GOVERNANCE OF IT | 1 | ||
| 1 HISTORY OF CORPORATE GOVERNANCE | 5 | ||
| 2000 TO CURRENT DAY | 10 | ||
| ORGANISATIONAL GOVERNANCE | 11 | ||
| 2 SETTING IT IN THE CONTEXT OF CORPORATE GOVERNANCE | 13 | ||
| 3 INTRODUCTION TO THE GOVERNANCE OF IT STANDARD ISO/IEC 38500 | 17 | ||
| HOW DID ISO 38500 COME ABOUT? | 18 | ||
| 4 THE STANDARD IN DETAIL | 21 | ||
| SCOPE AND OBJECTIVES | 21 | ||
| FRAMEWORK | 22 | ||
| GUIDANCE | 34 | ||
| 5 ONGOING DEVELOPMENT WORK | 43 | ||
| GUIDANCE DOCUMENTS | 43 | ||
| HANDBOOKS | 47 | ||
| 6 BENEFITS OF GOOD IT GOVERNANCE | 49 | ||
| COST REDUCTION | 49 | ||
| PERFORMANCE IMPROVEMENT | 50 | ||
| ABILITY TO REACT QUICKLY TO MARKET CHANGES | 50 | ||
| BAD THINGS THAT CAN HAPPEN | 53 | ||
| 7 REVIEW OF PART A | 57 | ||
| HISTORY | 57 | ||
| THE STANDARD – 38500 | 58 | ||
| BENEFITS | 59 | ||
| WHERE TO GO FROM HERE? | 60 | ||
| PART B IMPLEMENTING IT GOVERNANCE | 63 | ||
| 8 INTRODUCTION TO IMPLEMENTATION | 65 | ||
| 9 BEFORE YOU START ON IMPLEMENTATION | 67 | ||
| BENEFITS REALISATION | 67 | ||
| NEED-GAP ANALYSIS | 68 | ||
| SETTING EXPECTATIONS | 73 | ||
| USING EXISTING DOCUMENTS | 74 | ||
| TAKING AN INVENTORY OF EXISTING GOVERNANCE ACTIVITY | 75 | ||
| TEST AND TRAINING STRATEGIES | 78 | ||
| RECAP | 80 | ||
| 10 GETTING THERE – DEVELOPING A PLAN | 82 | ||
| BENEFITS OF THE MODULAR APPROACH | 83 | ||
| EMBEDDING AND COMMUNICATING THE PLAN | 83 | ||
| DEVELOPING ARTEFACTS | 84 | ||
| PROJECT PRIORITISATION AGAINST THE PRINCIPLES | 85 | ||
| REVIEWING THE ORGANISATIONAL CHART AND BUILDING YOUR TEAMS | 87 | ||
| REPORTING ON RISK | 90 | ||
| 11 ARRIVING AT THE DESTINATION – EXECUTING THE PLAN | 91 | ||
| PREPARING TO ROLL OUT THE GOVERNANCE FRAMEWORK | 91 | ||
| SUPPORTING SYSTEMS | 93 | ||
| MANAGING PROJECT VERSUS OPERATIONAL WORKLOAD | 93 | ||
| TRAINING AND TESTING | 94 | ||
| PUSHING THE BUTTON | 96 | ||
| 12 STAYING THERE – MANAGING THE IT GOVERNANCE FRAMEWORK | 99 | ||
| POST-IMPLEMENTATION REVIEW | 100 | ||
| OPERATIONAL MANAGEMENT | 102 | ||
| MEASUREMENT, MONITORING AND REPORTING | 106 | ||
| STANDARDS, TEMPLATES, GUIDELINES, CHECKLISTS | 107 | ||
| 13 MOVING FORWARD – OPTIMISING THE IT GOVERNANCE FRAMEWORK | 109 | ||
| FRAMEWORKS, STANDARDS AND METHODOLOGIES | 109 | ||
| MOVING FORWARD WITHOUT MOVING BACKWARD | 111 | ||
| MEASURING SATISFACTION – REVIEWING PROGRESS | 113 | ||
| BUILDING ON SUCCESS | 115 | ||
| 14 REVIEW OF PART B | 116 | ||
| BEFORE YOU START | 116 | ||
| GETTING THERE | 117 | ||
| ARRIVING AT THE DESTINATION | 117 | ||
| STAYING THERE | 117 | ||
| MOVING FORWARD | 117 | ||
| WHERE TO FROM HERE? | 117 | ||
| APPENDIX A THE BOARD REPORT | 118 | ||
| CASCADING BALANCED SCORE CARD EXAMPLE | 119 | ||
| APPENDIX B CHARTER EXAMPLE | 121 | ||
| REFERENCES | 123 | ||
| INDEX | 126 | ||
| Back Cover | 129 |