BOOK
Project Management for IT-Related Projects
Bob Hughes | Bob Hughes | Roger Ireland | Brian West | Norman Smith | David I. Shepherd
(2012)
Additional Information
Book Details
Abstract
This book explains the principles of IT-related project management, including project planning, monitoring and control, change management, risk management and communication between project stakeholders. Each chapter includes detailed discussion of the syllabus content, activities and multiple choice questions for self-assessment. This is the only textbook tailored specifically to match the BCS syllabus so the user can be confident of using exactly the right materials.
The five authors who developed this learning resource are all either BCS examiners or course providers and include three Chief Moderators for the BCS Certificate in IS Project Management. They all have extensive experience of practitioner education and of practical project management.
The structured approach, with clearly laid out learning objectives, will appeal to trainers and academics as well as practitioners, and the content is lucidly written and supported by some excellent diagrams. This practical book hits several important targets and is a valuable update of a popular standard text.
Miles Shepherd
This book explains the principles of IT-related project management, including project planning, monitoring and control, change management, risk management and communication between project stakeholders. Each chapter includes an overview of the learning objectives, detailed discussion of the syllabus content, activities and multiple choice questions for self-assessment. This is the only textbook tailored specifically to match the BCS syllabus - so the user can be confident of using exactly the right materials. This edition has new material on risk assessment and agile approaches to project management in line with the course objectives of the BCS Foundation Certificate in IS Project Management.
Table of Contents
Section Title | Page | Action | Price |
---|---|---|---|
Cover | Cover | ||
Copyright | iv | ||
CONTENTS | v | ||
FIGURES AND TABLES | viii | ||
PREFACE | ix | ||
USEFUL URLS | xi | ||
1 PROJECTS AND PROJECT WORK | 1 | ||
LEARNING OUTCOMES | 1 | ||
1.1 PROJECTS | 1 | ||
1.2 SUCCESSFUL PROJECTS | 2 | ||
1.3 PROJECT MANAGEMENT | 5 | ||
1.4 SYSTEM DEVELOPMENT LIFE CYCLE | 6 | ||
1.5 PROJECT MANAGEMENT AND THE DEVELOPMENT LIFE CYCLE | 12 | ||
1.6 ELEMENTS OF PROJECT MANAGEMENT | 13 | ||
1.7 DEVELOPMENT PROCESS MODELS | 15 | ||
1.8 THE PROJECT PLAN | 20 | ||
1.9 THE BUSINESS CASE | 24 | ||
1.10 IMPLEMENTATION STRATEGIES | 27 | ||
1.11 POST-IMPLEMENTATION REVIEW | 28 | ||
SAMPLE QUESTIONS | 29 | ||
ANSWERS TO SAMPLE QUESTIONS | 29 | ||
2 PROJECT PLANNING | 32 | ||
LEARNING OUTCOMES | 32 | ||
2.1 INTRODUCTION | 32 | ||
2.2 APPROACHES TO PLANNING | 33 | ||
2.3 PRODUCT FLOW DIAGRAM | 35 | ||
2.4 ACTIVITY PLANNING | 37 | ||
2.5 RESOURCE ALLOCATION | 44 | ||
2.6 USING SOFTWARE TOOLS FOR PLANNING | 49 | ||
SAMPLE QUESTIONS | 50 | ||
ANSWERS TO SAMPLE QUESTIONS | 50 | ||
POINTERS FOR ACTIVITIES | 51 | ||
3 MONITORING AND CONTROL | 55 | ||
LEARNING OUTCOMES | 55 | ||
3.1 INTRODUCTION | 55 | ||
3.2 THE PROJECT CONTROL LIFE CYCLE | 55 | ||
3.3 MONITORING PROGRESS | 56 | ||
3.4 APPLYING CONTROL | 58 | ||
3.5 PURPOSE AND TYPES OF REPORTING MEETINGS | 59 | ||
3.6 TAKING CORRECTIVE ACTION | 60 | ||
3.7 GRAPHICAL REPRESENTATION OF PROGRESS INFORMATION | 63 | ||
SAMPLE QUESTIONS | 67 | ||
ANSWERS TO SAMPLE QUESTIONS | 67 | ||
4 CHANGE CONTROL AND MANAGEMENT | 70 | ||
LEARNING OUTCOMES | 70 | ||
4.1 INTRODUCTION | 70 | ||
4.2 DEFINITION OF CHANGE | 71 | ||
4.3 CHANGE MANAGEMENT ROLES AND RESPONSIBILITIES | 73 | ||
4.4 THE CHANGE MANAGEMENT PROCESS | 74 | ||
4.5 CONFIGURATION MANAGEMENT | 76 | ||
SAMPLE QUESTIONS | 78 | ||
ANSWERS TO SAMPLE QUESTIONS | 78 | ||
POINTERS FOR ACTIVITIES | 79 | ||
5 QUALITY | 80 | ||
LEARNING OUTCOMES | 80 | ||
5.1 INTRODUCTION | 80 | ||
5.2 DEFINITIONS OF QUALITY | 81 | ||
5.3 QUALITY CHARACTERISTICS | 82 | ||
5.4 QUALITY CRITERIA | 82 | ||
5.5 QUALITY CONTROL VERSUS QUALITY ASSURANCE | 84 | ||
5.6 QUALITY PLAN | 85 | ||
5.7 DETECTING DEFECTS | 85 | ||
5.8 DYNAMIC TESTING | 90 | ||
5.9 EVALUATING SUPPLIERS | 93 | ||
5.10 ISO 9001:2008 | 93 | ||
5.11 CAPABILITY MATURITY MODELS | 94 | ||
SAMPLE QUESTIONS | 95 | ||
ANSWERS TO SAMPLE QUESTIONS | 95 | ||
POINTERS FOR ACTIVITIES | 96 | ||
6 ESTIMATING | 100 | ||
LEARNING OUTCOMES | 100 | ||
6.1 INTRODUCTION | 100 | ||
6.2 WHAT WE ESTIMATE AND WHY IT IS IMPORTANT | 100 | ||
6.3 EXPERT JUDGEMENT | 101 | ||
6.4 APPROACHES TO ESTIMATING | 103 | ||
6.5 A PARAMETRIC APPROACH | 104 | ||
6.6 ESTIMATING BY ANALOGY | 108 | ||
6.7 CHECKLIST | 109 | ||
SAMPLE QUESTIONS | 110 | ||
ANSWERS TO SAMPLE QUESTIONS | 111 | ||
POINTERS FOR ACTIVITIES | 111 | ||
7 RISK | 113 | ||
LEARNING OUTCOMES | 113 | ||
7.1 INTRODUCTION | 113 | ||
7.2 RISK MANAGEMENT | 114 | ||
7.3 IDENTIFYING RISKS | 115 | ||
7.4 ASSESSING THE RISK | 117 | ||
7.5 QUANTITATIVE APPROACHES TO RISK | 118 | ||
7.6 THE QUALITATIVE APPROACH TO PROJECT RISK ASSESSMENT | 119 | ||
7.7 DECIDING THE APPROPRIATE ACTIONS | 122 | ||
7.8 PLANNING, MONITORING AND CONTROL | 124 | ||
7.9 SUMMARY | 126 | ||
SAMPLE QUESTIONS | 126 | ||
ANSWERS TO SAMPLE QUESTIONS | 126 | ||
POINTERS FOR ACTIVITIES | 127 | ||
8 PROJECT ORGANISATION | 129 | ||
LEARNING OUTCOMES | 129 | ||
8.1 INTRODUCTION | 129 | ||
8.2 PROGRAMMES AND PROJECTS | 130 | ||
8.3 IDENTIFYING STAKEHOLDERS AND THEIR CONCERNS | 130 | ||
8.4 THE ORGANISATIONAL FRAMEWORK | 131 | ||
8.5 DESIRABLE CHARACTERISTICS OF A PROJECT MANAGER | 136 | ||
8.6 PROJECT SUPPORT OFFICE | 137 | ||
8.7 PROJECT TEAM | 138 | ||
8.8 MATRIX MANAGEMENT | 139 | ||
8.9 TEAM BUILDING | 141 | ||
8.10 TEAM DYNAMICS | 142 | ||
8.11 MANAGEMENT STYLES | 143 | ||
8.12 COMMUNICATION METHODS | 144 | ||
8.13 CONCLUSION | 145 | ||
SAMPLE QUESTIONS | 146 | ||
ANSWERS TO SAMPLE QUESTIONS | 146 | ||
POINTERS FOR ACTIVITIES | 146 | ||
INDEX | 149 | ||
Back Cover | 152 |