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Project Management for IT-Related Projects

Project Management for IT-Related Projects

Bob Hughes | Bob Hughes | Roger Ireland | Brian West | Norman Smith | David I. Shepherd

(2012)

Additional Information

Book Details

Abstract

This book explains the principles of IT-related project management, including project planning, monitoring and control, change management, risk management and communication between project stakeholders. Each chapter includes detailed discussion of the syllabus content, activities and multiple choice questions for self-assessment. This is the only textbook tailored specifically to match the BCS syllabus so the user can be confident of using exactly the right materials.
The five authors who developed this learning resource are all either BCS examiners or course providers and include three Chief Moderators for the BCS Certificate in IS Project Management. They all have extensive experience of practitioner education and of practical project management.
The structured approach, with clearly laid out learning objectives, will appeal to trainers and academics as well as practitioners, and the content is lucidly written and supported by some excellent diagrams. This practical book hits several important targets and is a valuable update of a popular standard text.
Miles Shepherd
This book explains the principles of IT-related project management, including project planning, monitoring and control, change management, risk management and communication between project stakeholders. Each chapter includes an overview of the learning objectives, detailed discussion of the syllabus content, activities and multiple choice questions for self-assessment. This is the only textbook tailored specifically to match the BCS syllabus - so the user can be confident of using exactly the right materials. This edition has new material on risk assessment and agile approaches to project management in line with the course objectives of the BCS Foundation Certificate in IS Project Management.

Table of Contents

Section Title Page Action Price
Cover Cover
Copyright iv
CONTENTS v
FIGURES AND TABLES viii
PREFACE ix
USEFUL URLS xi
1 PROJECTS AND PROJECT WORK 1
LEARNING OUTCOMES 1
1.1 PROJECTS 1
1.2 SUCCESSFUL PROJECTS 2
1.3 PROJECT MANAGEMENT 5
1.4 SYSTEM DEVELOPMENT LIFE CYCLE 6
1.5 PROJECT MANAGEMENT AND THE DEVELOPMENT LIFE CYCLE 12
1.6 ELEMENTS OF PROJECT MANAGEMENT 13
1.7 DEVELOPMENT PROCESS MODELS 15
1.8 THE PROJECT PLAN 20
1.9 THE BUSINESS CASE 24
1.10 IMPLEMENTATION STRATEGIES 27
1.11 POST-IMPLEMENTATION REVIEW 28
SAMPLE QUESTIONS 29
ANSWERS TO SAMPLE QUESTIONS 29
2 PROJECT PLANNING 32
LEARNING OUTCOMES 32
2.1 INTRODUCTION 32
2.2 APPROACHES TO PLANNING 33
2.3 PRODUCT FLOW DIAGRAM 35
2.4 ACTIVITY PLANNING 37
2.5 RESOURCE ALLOCATION 44
2.6 USING SOFTWARE TOOLS FOR PLANNING 49
SAMPLE QUESTIONS 50
ANSWERS TO SAMPLE QUESTIONS 50
POINTERS FOR ACTIVITIES 51
3 MONITORING AND CONTROL 55
LEARNING OUTCOMES 55
3.1 INTRODUCTION 55
3.2 THE PROJECT CONTROL LIFE CYCLE 55
3.3 MONITORING PROGRESS 56
3.4 APPLYING CONTROL 58
3.5 PURPOSE AND TYPES OF REPORTING MEETINGS 59
3.6 TAKING CORRECTIVE ACTION 60
3.7 GRAPHICAL REPRESENTATION OF PROGRESS INFORMATION 63
SAMPLE QUESTIONS 67
ANSWERS TO SAMPLE QUESTIONS 67
4 CHANGE CONTROL AND MANAGEMENT 70
LEARNING OUTCOMES 70
4.1 INTRODUCTION 70
4.2 DEFINITION OF CHANGE 71
4.3 CHANGE MANAGEMENT ROLES AND RESPONSIBILITIES 73
4.4 THE CHANGE MANAGEMENT PROCESS 74
4.5 CONFIGURATION MANAGEMENT 76
SAMPLE QUESTIONS 78
ANSWERS TO SAMPLE QUESTIONS 78
POINTERS FOR ACTIVITIES 79
5 QUALITY 80
LEARNING OUTCOMES 80
5.1 INTRODUCTION 80
5.2 DEFINITIONS OF QUALITY 81
5.3 QUALITY CHARACTERISTICS 82
5.4 QUALITY CRITERIA 82
5.5 QUALITY CONTROL VERSUS QUALITY ASSURANCE 84
5.6 QUALITY PLAN 85
5.7 DETECTING DEFECTS 85
5.8 DYNAMIC TESTING 90
5.9 EVALUATING SUPPLIERS 93
5.10 ISO 9001:2008 93
5.11 CAPABILITY MATURITY MODELS 94
SAMPLE QUESTIONS 95
ANSWERS TO SAMPLE QUESTIONS 95
POINTERS FOR ACTIVITIES 96
6 ESTIMATING 100
LEARNING OUTCOMES 100
6.1 INTRODUCTION 100
6.2 WHAT WE ESTIMATE AND WHY IT IS IMPORTANT 100
6.3 EXPERT JUDGEMENT 101
6.4 APPROACHES TO ESTIMATING 103
6.5 A PARAMETRIC APPROACH 104
6.6 ESTIMATING BY ANALOGY 108
6.7 CHECKLIST 109
SAMPLE QUESTIONS 110
ANSWERS TO SAMPLE QUESTIONS 111
POINTERS FOR ACTIVITIES 111
7 RISK 113
LEARNING OUTCOMES 113
7.1 INTRODUCTION 113
7.2 RISK MANAGEMENT 114
7.3 IDENTIFYING RISKS 115
7.4 ASSESSING THE RISK 117
7.5 QUANTITATIVE APPROACHES TO RISK 118
7.6 THE QUALITATIVE APPROACH TO PROJECT RISK ASSESSMENT 119
7.7 DECIDING THE APPROPRIATE ACTIONS 122
7.8 PLANNING, MONITORING AND CONTROL 124
7.9 SUMMARY 126
SAMPLE QUESTIONS 126
ANSWERS TO SAMPLE QUESTIONS 126
POINTERS FOR ACTIVITIES 127
8 PROJECT ORGANISATION 129
LEARNING OUTCOMES 129
8.1 INTRODUCTION 129
8.2 PROGRAMMES AND PROJECTS 130
8.3 IDENTIFYING STAKEHOLDERS AND THEIR CONCERNS 130
8.4 THE ORGANISATIONAL FRAMEWORK 131
8.5 DESIRABLE CHARACTERISTICS OF A PROJECT MANAGER 136
8.6 PROJECT SUPPORT OFFICE 137
8.7 PROJECT TEAM 138
8.8 MATRIX MANAGEMENT 139
8.9 TEAM BUILDING 141
8.10 TEAM DYNAMICS 142
8.11 MANAGEMENT STYLES 143
8.12 COMMUNICATION METHODS 144
8.13 CONCLUSION 145
SAMPLE QUESTIONS 146
ANSWERS TO SAMPLE QUESTIONS 146
POINTERS FOR ACTIVITIES 146
INDEX 149
Back Cover 152