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Quantitative Approaches in Business Studies

Quantitative Approaches in Business Studies

Clare Morris

(2015)

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Book Details

Abstract

Quantitative Approaches in Business Studies provides a clear and accessible introduction to quantitative methods, ideal for students of business and management on undergraduate, Masters and professional courses.

With a uniquely user-friendly style, Clare Morris' popular treatment of this challenging subject is carefully designed to build students' confidence in the use and interpretation of quantitative methods. Encouraging conceptual understanding as well as practical aptitude, the text leads the reader from an initial chapter revising basic mathematics through to a concluding chapter discussing statistical research methods for student projects. Practical guidance on the use of Excel for quantitative analysis runs throughout the text, integrated with an online Excel workbook.

New for this edition

  • Access to MyMathLab Global, an unrivalled online tutorial and assessment system.
  • Many new 'Quantitative Methods in Practice' examples, drawn from recent and topical articles in the press and beyond.
  • Substantial case-studies at the end of each chapter, integrating the material of the chapter.
  • Revised and updated throughout.

MyMathLab Global will generate a personalised study plan for you and provide extensive practice questions exactly where you need them.

  • Interactive questions with randomised values allow you to practise the same concept as many times as you need until you master it.
  • Guided solutions break down the question for you step-by-step.
  • A full e-book links out to the relevant part of the text while you are practising.

Visit www.pearsoned.co.uk/morris or www.mymathlab.com/global to access MyMathLab Global.

Clare Morris has taught quantitative methods to students of business, from HND to PhD level, at institutions including Bristol Polytechnic, Warwick Business School and Cardiff Business School. She is currently Emeritus Professor at the University of Gloucestershire.


Table of Contents

Section Title Page Action Price
Cover Cover
Contents vii
Guided tour xiv
Preface xvii
Acknowledgements xix
Note to the reader xx
Introduction: Why quantitative methods? 1
Data and information 1
Leave it to the experts? 2
Is it maths? 3
What’s in it for me? 4
Part 1 NUMBERS – HOW WE HANDLE THEM 5
1 Tools of the trade: basic numeracy skills 7
Almost everybody’s problem 9
Numbers and how we combine them 9
Operations with fractions 11
Decimals: a special kind of fraction 13
Significant figures and rounding 14
Percentages 15
Letters for numbers 16
Powers and roots 17
The use of brackets 18
Solving equations 19
Equations from problems 21
Some unfamiliar symbols 22
Simultaneous equations 22
Straight line graphs 25
Other types of graph 28
Graphing inequalities 28
Sketching graphs 29
Making use of graphs 30
A business application 30
A word about calculators 32
Case Study 34
Further reading 34
Part 2 NUMBERS – A MEANS OF COMMUNICATION 35
2 Obtaining the figures: data and data collection 37
Quantitative methods in practice 38
A multiplicity of measurements 39
Whence information? 42
Collect-it-yourself 43
Where to find second-hand statistics 51
Points for further thought 52
A word of warning 53
Exercises 54
Case Study 56
Further reading 56
3 Presenting the figures: tables and diagrams 57
Quantitative methods in practice 58
The management trainee’s problem 60
‘Eyeballing’ data 60
The narrative approach 61
The dos and don’ts of effective tabulation 62
More complicated tables 64
Easily digested diagrams 67
Tabulating quantitative data 73
Diagrams from frequency tables 77
Some simple graphs 83
Tables and diagrams with Excel 86
How not to do it 89
Back to the Morrisons charts 90
Exercises 91
Case Study 92
Further reading 93
4 Summarising the figures: measures of location and spread 94
Quantitative methods in practice 95
The trade union leader’s problem 95
What needs to be measured 96
Measuring location 98
Measuring spread 108
Summary measures with Excel 116
Which should we choose? 116
So what is typical? 118
Exercises 118
Case Study 120
Further reading 121
5 Measuring changes: index numbers 122
Quantitative methods in practice 123
The investor’s problem 123
What is an index number? 124
Diversifying the diet 125
Weighting the index 127
Calculating the indices 128
Deciding which to use 129
The Retail Prices Index 130
What is the use of the RPI? 132
Advising the investor 133
Some technical considerations 134
Other kinds of index 135
Exercises 136
Case Study 139
Further reading 139
Part 3 NUMBERS – A BASIS FOR DEDUCTION 141
6 A firm foundation: elementary probability 143
Quantitative methods in practice 144
The product development manager’s problem 145
Reckoning the chances 145
Putting probabilities together 149
Tackling problems 152
Giving probabilities a cash value 156
Decision tables 157
Decision trees 159
Drawbacks of the method 162
Exercises 163
Case Study 166
Further reading 166
7 Patterns of probability: some distributions 167
Quantitative methods in practice 168
The quality manager’s problem 168
The idea of a probability distribution 170
The binomial distribution 172
The Poisson distribution 178
The normal distribution 181
Some further points 192
Probabilities from the computer 195
Thinking again about computer failures 196
Exercises 197
Case Study 199
8 Estimating from samples: inference 200
Quantitative methods in practice 201
The dissatisfied customer’s problem 202
The sampling distribution of percentages 204
Applications of STEP 207
The sampling distribution of means 214
The problem revisited 217
So how reliable are opinion polls? 219
Exercises 220
Case Study 222
Further reading 222
9 Checking a theory: hypothesis testing 223
Quantitative methods in practice 224
The training manager’s problem 224
Testing hypotheses about percentages 225
Further points about hypothesis testing 229
Testing hypotheses about means of large samples 232
An alternative way of carrying out hypothesis tests 233
Testing hypotheses about the means of small samples 234
Testing the difference between two sample means 237
Testing hypotheses about more than one proportion 239
Using the & 243
More about & 245
Single-row tables 247
A cautionary note 248
A mixed batch of examples 249
Hypothesis testing with Excel 252
Conclusion 254
Exercises 254
Case Study 256
10 Making it better: statistics and quality improvement 257
Quantitative methods in practice 258
The pizza manufacturer’s problem 258
The importance of quality 259
Total quality management 260
How can statistics help? 261
Tracking down the problem 261
The effect of variability on processes 270
Can our machines meet the tolerances? 271
Controlling the mean of a capable process 274
Controlling the range 279
Controlling other aspects of a process 280
Sampling inspection 282
How did it work for Ford? 286
Exercises 286
Case Study 289
Further reading 289
11 Looking for connections: correlation 290
Quantitative methods in practice 291
The sales manager’s problem 291
What kind of relationship? 293
Using the scattergraph 294
Measuring the strength of a relationship: the correlation coefficient 297
Interpreting the correlation coefficient 301
The sales data revisited 303
What we have – and have not – proved 303
The rank correlation 305
Exercises 307
Case Study 309
12 Spotting the relationship: line fitting 311
Quantitative methods in practice 312
More problems for the sales manager! 312
What is a ‘well-fitting line’? 313
Calculating the regression line 316
Using straight lines to forecast over time 323
Regression with Excel 325
Exercises 327
Case Study 329
13 More complex relationships: multiple regression 331
Quantitative methods in practice 332
The advertising manager’s problem 332
Carrying out the multiple regression 333
Interpreting the results 334
Qualitative variables in a regression equation 336
Using multiple regression to fit curves 339
Some points to watch for when using regression 340
Back to the Treasury Economic Model 343
Exercises 344
Case Study 348
Further reading 348
Part 4 NUMBERS – A TOOL OF PLANNING 349
14 Planning an inventory policy: stock control and simulation 351
Quantitative methods in practice 352
The small business’s problem 352
The information needed 353
Simplifying the problem 354
Solving the simplified problem 356
Eliminating some assumptions 359
Making and using 360
Allowing stock-outs 362
The effect of errors in estimates 364
Alternative approaches 366
Simulating an inventory process 366
Exercises 370
Case Study 372
Further reading 373
15 Forecasting: time-series, semi-log graphs and exponential smoothing 374
Quantitative methods in practice 375
The airline manager’s problem 376
Forecasting: when can we do it? 376
Forecasting a steady percentage growth 377
More uses for semi-log graphs 380
Forecasting from a short-term pattern 383
Extracting the trend 385
Analysing the seasonal variations 388
Calculating random variations 389
Getting a forecast 390
Other patterns of variation 390
Forecasting the pie sales figures 392
Forecasting in an unpredictable situation 395
Features of exponential smoothing 397
Software for forecasting 399
Exercises 400
Case Study 403
Further reading 404
16 Allowing for interest: financial mathematics 405
Quantitative methods in practice 406
The management accountant’s problem 406
The fundamentals of compound interest 407
Applications of the compound interest formula 409
The idea of present value 412
Applications of discounting 415
Calculating mortgage and hire purchase repayments 417
Some further points 419
Comparing investments 419
Computational note 422
Worked examples 423
Exercises 424
Case Study 425
Further reading 426
17 Planning production levels: linear programming 427
Quantitative methods in practice 428
The production manager’s problem 428
Setting up the model 429
Graphing the model 431
Finding the best solution 433
Varying the constraints 436
Changes in the profits 439
A different type of problem 440
Problems where the solutions must be integers 442
Solving linear programming problems with Excel Solver 442
Reservations and conclusions 444
Exercises 445
Case Study 447
Further reading 447
18 Planning a project: network analysis 448
Quantitative methods in practice 449
The office supervisor’s problem 449
Drawing up a precedence table 450
Constructing the network 451
Numbering the network 455
An alternative way of drawing the network 456
The shortest time for the job 457
Finding the floats 458
Making the best of it 460
Limitations of the method 462
The technique in practice 462
Exercises 463
Case Study 465
Further reading 466
19 Quantitative methods in the student research project 467
The business student’s problem 468
What shall I write about? 468
A general methodology for quantitative investigations 470
Examples 478
Further reading 480
APPENDICES 481
1 A note on computer resources 483
2 Random sampling numbers 484
3 Cumulative binomial probabilities 485
4 Cumulative Poisson probabilities 487
5 Areas under the standard normal curve 489
6 Percentage points of the & 490
7 The correlation coefficient 493
8 The t-distribution 494
9 Solutions to selected exercises 495
Index 514