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Managing and Reforming Modern Public Services:The Financial Management Dimension

Managing and Reforming Modern Public Services:The Financial Management Dimension

Malcolm Prowle

(2010)

Additional Information

Book Details

Abstract

As government borrowing and debt reaches record levels, public services, for the first time in over 30 years of unprecedented growth in spending, face the prospect of real cuts in their funding

In these challenging times, Managing and Reforming Modern Public Services; The Financial Management Dimension shows you how to manage the financial resources of public services most effectively drawing on best practice from both public and private sectors

Managing and Reforming Modern Public Services;The Financial Management Dimension considers all public service organisations from central government and local government to trusts and charities with a particular focus on health and education

 


Table of Contents

Section Title Page Action Price
Cover\r Cover
Managing and Reforming Modern Public Services i
Contents v
About the author xi
Foreword xiii
Preface xvii
List of figures xx
List of tables xxiii
List of case studies xxiv
List of terms and acronyms xxv
Acknowledgements xxix
Part 1 The organisation and development of public services 1
Introduction: public services and the public sector 3
Learning objectives 3
Introduction 3
Public sector and public services: provision and financing 5
Growth and development of UK public sector 6
Configuration of the public sector and public services 11
The importance of financial management in public service organisations 18
Structure of this book 22
Conclusions 24
Questions for discussion 25
Financing public services 26
Learning objectives 26
Introduction 26
Patterns of public spending 28
International perspectives on public spending 30
Sources of finance for public services 30
Taxation 31
User charges for public services 35
Borrowing 36
Other sources of public finance 37
International perspectives on public service finance 37
The role of the Private Finance Initiative 38
Framework of public expenditure 49
Planning and financing of public services 51
Allocating resources to public services 54
Conclusions 57
Questions for discussion 58
Public service reforms and their impact on financial management practices 59
Learning objectives 59
Introduction 59
A brief history of public service reform in the UK 60
Forces for change: causal factors of public service reform 63
Aims of public service reform 73
The public service reform agenda 80
The impact of public service reform on financial management practices 90
Conclusions 93
Questions for discussion 93
Part 2 Financial management of public services: key aspects 95
Costing and costing systems in public service organisations 97
Learning objectives 97
Introduction 97
Using cost information in PSOs 98
Basic principles of costing 101
Obtaining cost information in PSOs 116
Future public service trends and their impact on costing systems 122
Developing costing systems: the way forward 127
Developing costing systems: the stages 131
Conclusions 132
Questions for discussion 133
Managing strategic change in public services: the financial management contribution 134
Learning objectives 134
Introduction 134
Major strategic changes in public services 135
The management of strategic change in public services 142
Strategic planning in public services – commissioners and providers 143
Implementing strategy 155
Monitoring strategy implementation and outcomes 158
The key roles of financial management in strategic management 159
Strategic Financial Planning: some relevant techniques 164
Cost and income benchmarking 164
Activity-based costing and management 166
Financial modelling 167
Capital investment appraisal techniques 171
Conclusion 184
Questions for discussion 185
Budgeting systems and budget management in public service organisations 186
Learning objectives 186
Introduction 186
The roles and purposes of a budgeting system 187
Types of PSO budget 192
Main elements of a budget system 193
Budget framework 194
Budget-setting process 197
Budget-reporting system 207
Resource allocation models and the budgeting process 212
Programme analysis and budgeting 213
Variations in PSO budgeting arrangements 216
Conclusion 218
Questions for discussion 218
Pricing public services 219
Learning objectives 219
Introduction 219
The distinction between costs and prices 220
Business pricing and economic pricing 221
Why pricing is important in relation to public services 224
The nature and structure of pricing decisions 227
Key strategic pricing factors 228
Cost inputs into pricing decisions 233
Pricing strategy and the marketing mix 239
Special factors related to pricing in PSOs 243
Individual pricing decisions: tactical considerations 245
The financial management roles in pricing in PSOs 246
Conclusions 247
Questions for discussion 248
Improving performance in public services: the financial management contribution 249
Learning objectives 249
Introduction 249
Systems of performance management in PSOs 250
What constitutes performance in PSOs 253
Using performance information 263
The role of benchmarking 264
Improving performance in public services 266
Performance management and improvement: financial management roles 272
Conclusions 279
Questions for discussion 280
Financial accounting and reporting in public service organisations 281
Learning objectives 281
Introduction 281
The purpose of producing statutory financial accounts for PSOs 283
Basic principles of financial accounting 288
The regulatory framework for financial accounting in UK public service organisations 294
Financial accounting practices in public service organisations 299
The relevance of financial accounting in PSOs 303
Conclusions 311
Questions for discussion 311
Part 3 The operation of financial management in public service organisations 313
Information systems and financial management in public service organisations 315
Learning objectives 315
Introduction 315
The general structure of information systems 316
Management information systems within PSOs 317
Financial information systems in PSOs 321
Key characteristics of financial information systems in PSOs 323
Developing financial information systems in PSOs 325
The financial management involvement in the acquisition of IS/IT 326
Key management challenges in relation to IS/IT in PSOs 332
Conclusions 334
Questions for discussion 335
Financial control and governance in public service organisations 336
Learning objectives 336
Introduction 336
Financial control frameworks in PSOs 337
Audit arrangements in PSOs 338
Internal audit arrangements 339
External audit arrangements 342
Internal and external audit compared 345
Other audit bodies 345
Specialist audit activities 346
Corporate governance arrangements 348
Audit implications of PSO governance requirements 353
Conclusions 354
Questions for discussion 354
Appendix 11.1 Model content of a PSO’s financial regulations 355
The organisation and staffing of the public service finance function 359
Learning objectives 359
Introduction 359
The configuration of the PSO finance function 360
The roles and responsibilities of the PSO Director of Finance 363
Staffing of PSO finance departments 365
Strategic trends in the PSO finance function 367
Organisational change in the PSO finance function 369
Conclusions 373
Questions for discussion 373
Part 4 The way ahead 375
The future of public services: the implications for financial management 377
Learning objectives 377
Introduction 377
Forces for change 378
Implications for public services 383
Financial management challenges 388
Conclusions 389
Questions for discussion 389
References 390
Relevant websites 394
Further reading 395
Index 399