Additional Information
Book Details
Abstract
For students in training courses and practitioners interested in developing training programs.
Seamlessly integrate training theory and application into your course.
Effective Training: Systems, Strategies and Practices discusses the training process within an overarching framework that shows readers how training activities meet organizational needs that are both strategic and tactical in nature.
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover | Cover | ||
| Contents\r | 5 | ||
| Preface\r | 9 | ||
| Chapter 1 TRAINING IN ORGANIZATIONS\r | 19 | ||
| Overview of Training | 21 | ||
| Trends in Training | 26 | ||
| Career Opportunities in Training | 33 | ||
| Important Concepts and Meanings | 35 | ||
| Focus on Small Business | 39 | ||
| Summary | 39 | ||
| Key Terms | 40 | ||
| Case Questions | 41 | ||
| Exercises | 41 | ||
| Questions for Review | 41 | ||
| Web Research | 41 | ||
| Chapter 2 ALIGNING TRAINING WITH STRATEGY\r | 42 | ||
| Overview | 45 | ||
| Strategic Planning | 45 | ||
| OD, Strategy, and Training | 53 | ||
| Putting It All Together | 59 | ||
| Focus on Small Business | 65 | ||
| Summary | 67 | ||
| Key Terms | 68 | ||
| Case Questions | 72 | ||
| Exercises | 72 | ||
| Questions for Review | 73 | ||
| Chapter 3 LEARNING, MOTIVATION, AND PERFORMANCE\r | 74 | ||
| A Few Words about Theory | 76 | ||
| Understanding Motivation and Performance | 78 | ||
| Understanding Learning | 88 | ||
| Social Learning Theory | 91 | ||
| Aligning Training Design with Learning Process | 93 | ||
| Motivation to Learn | 94 | ||
| Training That Motivates Adults to Learn | 100 | ||
| Summary | 102 | ||
| Key Terms | 102 | ||
| Questions for Review | 103 | ||
| Exercises | 103 | ||
| Web Research | 103 | ||
| Case Questions | 106 | ||
| Chapter 4 NEEDS ANALYSIS\r | 107 | ||
| Why Conduct a Training Needs Analysis? | 108 | ||
| When to Conduct a TNA | 109 | ||
| The TNA Model | 110 | ||
| Where to Look for OPGs | 112 | ||
| The Framework for Conducting a TNA | 112 | ||
| Output of TNA | 139 | ||
| Approaches to TNA | 142 | ||
| Focus on Small Business | 147 | ||
| TNA and Design | 149 | ||
| Summary | 151 | ||
| Key Terms | 156 | ||
| Questions for Review | 156 | ||
| Exercises | 156 | ||
| Fabrics, Inc., Questions | 157 | ||
| Web Research | 157 | ||
| Case Questions | 157 | ||
| Appendix 4.1 | 158 | ||
| Chapter 5 TRAINING DESIGN\r | 162 | ||
| Introduction to the Design of Training | 163 | ||
| Organizational Constraints | 164 | ||
| Developing Objectives | 170 | ||
| Why Use Training Objectives? | 175 | ||
| Facilitation of Learning: Focus on the Trainee | 177 | ||
| Facilitation of Learning: Focus on Training Design | 186 | ||
| Facilitation of Transfer: Focus on Training | 198 | ||
| Facilitation of Transfer: Focus on Organizational Intervention | 205 | ||
| Focus on Small Business | 207 | ||
| Outcomes of Design | 209 | ||
| Summary | 211 | ||
| Key Terms | 214 | ||
| Questions for Review | 214 | ||
| Exercises | 214 | ||
| Web Research | 216 | ||
| Chapter 6 TRADITIONAL TRAINING METHODS\r | 217 | ||
| Overview of the Chapter | 218 | ||
| Matching Methods with Outcomes | 218 | ||
| Lectures and Demonstrations | 218 | ||
| Games and Simulations | 228 | ||
| On-the-Job Training | 243 | ||
| Summary of Methods and When to Use Them | 254 | ||
| Audiovisual Enhancements to Training | 254 | ||
| Summary | 265 | ||
| Key Terms | 265 | ||
| Questions for Review | 266 | ||
| Exercises | 266 | ||
| Web Research | 266 | ||
| Case Questions | 268 | ||
| Chapter 7 ELECTRONIC TRAINING METHODS\r | 269 | ||
| Overview of the Chapter | 270 | ||
| Electronic Training (ET) and Its Components | 270 | ||
| ET Design and Development | 282 | ||
| Strengths and Limitations of ET | 284 | ||
| Summary | 290 | ||
| Key Terms | 291 | ||
| Questions for Review | 291 | ||
| Exercises | 292 | ||
| Web Research | 292 | ||
| Case Question | 292 | ||
| Chapter 8 DEVELOPMENT AND IMPLEMENTATION\rOF TRAINING\r | 293 | ||
| Development of Training | 295 | ||
| Implementation | 309 | ||
| Transfer of Training | 321 | ||
| Summary | 324 | ||
| Key Terms | 329 | ||
| Questions for Review | 329 | ||
| Exercises | 329 | ||
| Web Research | 330 | ||
| Case Questions | 331 | ||
| Chapter 9 EVALUATION OF TRAINING\r | 332 | ||
| Rationale for Evaluation | 333 | ||
| Resistance to Training Evaluation | 334 | ||
| So We Must Evaluate | 336 | ||
| Types of Evaluation Data Collected | 336 | ||
| Focus on Small Business | 353 | ||
| Summary | 355 | ||
| Key Terms | 362 | ||
| Questions for Review | 363 | ||
| Exercises | 363 | ||
| Case Questions | 364 | ||
| Web Research | 364 | ||
| Appendix 9.1\r | 365 | ||
| Appendix 9.2 | 372 | ||
| Chapter 10 KEY AREAS OF ORGANIZATIONAL TRAINING\r | 374 | ||
| Overview | 375 | ||
| Orientation Training (Onboarding) | 376 | ||
| Diversity Training | 387 | ||
| Sexual Harassment Training | 393 | ||
| Team Training | 397 | ||
| Cross-Cultural Training | 402 | ||
| Other Training Programs and Issues | 407 | ||
| Summary | 414 | ||
| Key Terms | 414 | ||
| Questions for Review | 415 | ||
| Exercises | 415 | ||
| Case Questions | 416 | ||
| Chapter 11 EMPLOYEE AND MANAGEMENT DEVELOPMENT\r | 417 | ||
| Employee Development | 418 | ||
| Management Development | 425 | ||
| Our Approach to Management Development | 427 | ||
| General Overview of the Managerial Job | 427 | ||
| General Characteristics of Managers | 429 | ||
| Integration: Strategies and Management Characteristics | 433 | ||
| Management Development Implications | 436 | ||
| Sources of Knowledge/Skill Acquisition | 438 | ||
| Training for Executive-Level Management | 442 | ||
| Focus on Small Business | 449 | ||
| Summary | 449 | ||
| Key Terms | 450 | ||
| Questions for Review | 450 | ||
| Exercises | 451 | ||
| Web Research | 451 | ||
| Case Questions | 452 | ||
| REFERENCES | 453 | ||
| GLOSSARY | 480 | ||
| INDEX | 491 | ||
| A | 491 | ||
| B | 491 | ||
| C | 491 | ||
| D | 492 | ||
| E | 493 | ||
| F | 494 | ||
| G | 494 | ||
| H | 494 | ||
| I | 494 | ||
| J | 495 | ||
| K | 495 | ||
| L | 495 | ||
| M | 496 | ||
| N | 497 | ||
| O | 497 | ||
| P | 497 | ||
| Q | 498 | ||
| R | 498 | ||
| S | 499 | ||
| T | 500 | ||
| U | 502 | ||
| V | 502 | ||
| W | 502 | ||
| Z | 502 |