Additional Information
Book Details
Abstract
- How do corporate social responsibilities, and good or bad corporate practice, impact on business success in a global economy?
- Are individuals responsible for the ethical outcomes of companies’ actions, or are companies themselves responsible?
- How do you determine what course of action has the best ethical outcome for any given business situation?
Fisher, Lovell and Valero-Silva offer the reader a comprehensive introduction to the ideas and complexities of the subject of ethics in the contemporary business world whilst making it relevant to today’s business students through the inclusion of frequent interesting examples and activities that put the reader in a position where ethical questions must be considered and debated.
This fourth edition has been comprehensively updated and offers more chances for illustration and discussion of ethics in the messy day to day practicalities of modern business through a wide range of case studies, examples and exercises. Online support material, including new interactive tools and exercises, can be found for this book at www.pearsoned.co.uk/fisherlovellvalerosilva
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover | Cover | ||
| Title | iii | ||
| Copyright | iv | ||
| Contents | vii | ||
| Introduction | xv | ||
| Acknowledgements | xxi | ||
| PART A: Business ethics matters: what is it and why does it matter? | 1 | ||
| Chapter 1 Perspectives on business ethics and values | 3 | ||
| Learning outcomes | 4 | ||
| Introduction | 4 | ||
| Stories and business ethics | 4 | ||
| Case study 1.1: The News of the World story | 7 | ||
| The business case for business ethics | 11 | ||
| Stakeholder theory | 18 | ||
| Business and organisational ethics | 20 | ||
| Case study 1.2: Biography and philosophy | 26 | ||
| Boundaries of jurisdiction or spheres of justice | 31 | ||
| Defining the boundaries of the economic sphere | 34 | ||
| Reflections | 37 | ||
| Summary | 38 | ||
| Typical assignments | 38 | ||
| Group activity 1.1 | 39 | ||
| Useful websites | 40 | ||
| Chapter 2 Ethical issues in business | 41 | ||
| Learning outcomes | 42 | ||
| Introduction | 43 | ||
| Part one: The map of business ethics issues | 43 | ||
| Part two: Encouraging goodness | 51 | ||
| Case study 2.1: The Nationwide Foundation | 52 | ||
| Case study 2.2: British Sugar and Sunday trucking | 53 | ||
| Case study 2.3: Farepak | 54 | ||
| Case study 2.4: AIDS drugs and patent rights in South Africa | 56 | ||
| Case study 2.5: Child labour in developing countries | 58 | ||
| Case study 2.6: David Shayler and whistleblowing on MI5 | 59 | ||
| Part three: Creating a level playing field, benignness | 60 | ||
| Case study 2.7: Paying for staff's professional training | 62 | ||
| Case study 2.8: Executive fat cats and banker's bonuses | 63 | ||
| Case study 2.9: The oil companies and the 2000 fuel crisis | 65 | ||
| Case study 2.10: Providing new drugs on the NHS to people with multiple sclerosis | 67 | ||
| Case study 2.11: Discriminating against employees – the Metropolitan Police Service | 68 | ||
| Case study 2.12: The British railway system: priorities, profits and governance | 70 | ||
| Part four: Preventing indifference to others | 72 | ||
| Case study 2.13: The case of Shell's missing oil barrels | 75 | ||
| Case study 2.14: BAT, Nottingham University and the honorary professor | 78 | ||
| Case study 2.15: Lord Browne of Madingley | 78 | ||
| Case study 2.16: Economy with the truth when dealing with the tax authorities | 80 | ||
| Case study 2.17: Fraudulent businesses – Parmalat, Satyam & Madoff | 81 | ||
| Case study 2.18: Lord Black and Hollinger International | 83 | ||
| Case study 2.19: BAT and allegations of cigarette smuggling | 85 | ||
| Case study 2.20: The retention of dead babies' organs in hospitals | 87 | ||
| Part five: Discouraging badness | 87 | ||
| Case study 2.21: British Airways and Virgin Atlantic | 88 | ||
| Case study 2.22: The hospital consultants | 90 | ||
| Case study 2.23: Supermarkets' treatment of their supply chains | 91 | ||
| Case study 2.24: The Super Size Me sales promotion | 93 | ||
| Case study 2.25: Sexual harassment | 94 | ||
| Case study 2.26: The Firestone Tire recall issue | 95 | ||
| Case study 2.27: Huntingdon Life Sciences | 96 | ||
| Reflections | 98 | ||
| Summary | 98 | ||
| Typical assignments | 99 | ||
| Group activity 2.1 | 99 | ||
| Recommended further reading | 99 | ||
| Useful websites | 100 | ||
| Chapter 3 Ethical theories and how to use them | 101 | ||
| Learning outcomes | 102 | ||
| Introduction | 102 | ||
| A map of ethical theories | 102 | ||
| Applying ethical theories | 138 | ||
| Reflections | 144 | ||
| Summary | 144 | ||
| Typical assignments | 145 | ||
| Group activity 3.1 | 145 | ||
| Recommended further reading | 145 | ||
| Useful websites | 146 | ||
| PART B: Individuals' responses to ethical issues | 147 | ||
| Chapter 4 Personal values and heuristics | 149 | ||
| Learning outcomes | 150 | ||
| Introduction | 150 | ||
| Perceptions of values | 153 | ||
| Case study 4.1: Chris's managerial development: a fable | 162 | ||
| Values and ethical thinking | 165 | ||
| Heuristic thinking | 166 | ||
| Decision-making heuristics | 167 | ||
| Values as heuristics in ethical reasoning | 171 | ||
| Value heuristics and priority setting | 173 | ||
| Integrity and loyalty as value heuristics | 179 | ||
| Discussion of the Dilemma simulation in Activity 4.4 | 185 | ||
| Reflections | 186 | ||
| Summary | 187 | ||
| Typical assignments | 188 | ||
| Group activity 4.1 | 189 | ||
| Group activity 4.2 | 190 | ||
| Recommended further reading | 190 | ||
| Useful websites | 191 | ||
| Chapter 5 Individual responses to ethical situations | 192 | ||
| Learning outcomes | 193 | ||
| Introduction | 193 | ||
| Categories of response to ethical issues | 193 | ||
| Competing stances: the possibility of cognitive dissonance | 198 | ||
| Case study 5.1: Disabled access | 205 | ||
| Case study 5.2: Particularized and categorisation | 214 | ||
| Influences on choice of stance | 215 | ||
| Reflections | 220 | ||
| Summary | 221 | ||
| Typical assignments | 222 | ||
| Group activity 5.1 | 222 | ||
| Recommended further reading | 224 | ||
| Useful websites | 224 | ||
| Chapter 6 Whistleblower or witness? | 225 | ||
| Learning outcomes | 226 | ||
| Introduction | 226 | ||
| When is a whistleblowing act performed? | 228 | ||
| Why whistleblow? | 229 | ||
| Case study 6.1: Paying a heavy price | 229 | ||
| Case study 6.2: The Lyme Bay canoeing tragedy | 231 | ||
| Case study 6.3: Dickensian practices, but in modern times | 231 | ||
| Case study 6.4: What is a life worth? | 232 | ||
| When might whistleblowing be justified? | 233 | ||
| Case study 6.5: Victimisation and its consequences | 235 | ||
| Whistleblowing: a positive or negative force within society? | 238 | ||
| Case study 6.6: The engineering company and its overseas markets | 240 | ||
| Case study 6.7: A postscript to Case study 6.6 | 241 | ||
| Suppressed whistleblowing | 242 | ||
| Case study 6.8: The charity | 243 | ||
| Case study 6.9: The costs of whistleblowing | 246 | ||
| Case study 6.10: The hospital case | 247 | ||
| The Public Interest Disclosure Act (1998) (PIDA) | 250 | ||
| Reflections | 254 | ||
| Summary | 254 | ||
| Typical assignments | 255 | ||
| Group activity 6.1 | 255 | ||
| Recommended further reading | 256 | ||
| Useful websites | 256 | ||
| PART C: Organisational responses to ethical issues | 257 | ||
| Chapter 7 Corporate governance, an organisation's external accountability | 259 | ||
| Learning outcomes | 260 | ||
| Introduction | 260 | ||
| The arguments for taking corporate governance seriously | 261 | ||
| Developments in corporate governance | 267 | ||
| Case study 7.1: Women on boards of directors | 270 | ||
| What have the developments in corporate governance achieved? | 272 | ||
| International best practice standards | 275 | ||
| Shareholder activism | 279 | ||
| Case study 7.2: A law professor, as citizen, takes action | 281 | ||
| Case study 7.3: A judge, as citizen takes action | 281 | ||
| Governance and bribery and corruption | 282 | ||
| Corporate manslaughter | 286 | ||
| Case study 7.4: The Herald of Free Enterprise | 288 | ||
| Reflections | 295 | ||
| Summary | 296 | ||
| Typical assignments | 296 | ||
| Group activity 7.1 | 297 | ||
| Recommended further reading | 297 | ||
| Useful websites | 298 | ||
| Chapter 8 Compliance and integrity: an organisation's internal accountability | 299 | ||
| Learning outcomes | 300 | ||
| Introduction | 300 | ||
| An overview of the pressures upon organisations for ethical development | 301 | ||
| Codes of conduct and codes of ethics | 304 | ||
| Factors that will affect the impact of a code | 307 | ||
| Writing a code of ethics | 309 | ||
| Arguments against the employment of codes of conduct and ethics | 313 | ||
| The difficulties of writing codes of conduct – the ethics of e-communication | 316 | ||
| Ethical culture and ethos | 322 | ||
| Reflections | 328 | ||
| Summary | 329 | ||
| Typical assignments | 330 | ||
| Group activity 8.1 | 330 | ||
| Recommended further reading | 330 | ||
| Useful websites | 331 | ||
| Chapter 9 Corporate Social Responsibility | 332 | ||
| Learning outcomes | 333 | ||
| Introduction | 333 | ||
| The early calls for social responsibility (SR) | 334 | ||
| The emergence of corporate social responsibility (CSR) | 334 | ||
| Corporate citizenship, political donations and lobbying | 336 | ||
| Corporate social responsibility | 341 | ||
| Case study 9.1: The tobacco industry | 346 | ||
| Case study 9.2: When can genetically modified crops be grown? | 347 | ||
| Case study 9.3: Markets, prices and need | 347 | ||
| Case study 9.4: An economically successful corporation with a view of its social position | 352 | ||
| Case study 9.5: The U'wa and Oil Exploration | 357 | ||
| Contemporary issues in CSR | 358 | ||
| The future of CSR | 369 | ||
| Summary | 371 | ||
| Typical assignments | 372 | ||
| Recommended further reading | 372 | ||
| Useful websites | 373 | ||
| Chapter 10 Sustainability | 374 | ||
| Learning outcomes | 374 | ||
| Introduction | 375 | ||
| Case study 10.1: Herbal remedy from the Amazon rain forest | 376 | ||
| Sustainability discourses and drivers | 377 | ||
| Carbon market mechanisms | 393 | ||
| Sustainable development (SD) | 399 | ||
| The instrumental use of nature | 402 | ||
| The future of sustainability | 405 | ||
| Summary | 406 | ||
| Typical assignments | 407 | ||
| Group activity 10.1 | 407 | ||
| Recommended further reading | 408 | ||
| Useful websites | 409 | ||
| PART D: The international context | 411 | ||
| Chapter 11 Global and local values – and international business | 413 | ||
| Learning outcomes | 414 | ||
| Introduction | 414 | ||
| Business and managerial values in different countries and societies | 417 | ||
| The normative debate about ethical universalism and relativism in the business context | 428 | ||
| When different sets of organisational and managerial values meet | 439 | ||
| Case study 11.1: The college principal's new car | 448 | ||
| Case study 11.2: Testing Maori employees for drugs in a New Zealand company | 449 | ||
| Reflections | 450 | ||
| Summary | 451 | ||
| Typical assignments | 451 | ||
| Group activity 11.1 | 452 | ||
| Recommended further reading | 452 | ||
| Useful websites | 452 | ||
| Chapter 12 Globalisation and international business | 454 | ||
| Learning outcomes | 455 | ||
| Introduction | 455 | ||
| Trickle down or just trickery? | 459 | ||
| Case study 12.1: Anita Roddick's views on globalisation | 459 | ||
| Developing institutions or taking advantage? | 464 | ||
| Case study 12.2: The Bhopal disaster | 465 | ||
| Case study 12.3: Indonesia | 469 | ||
| Creating political tensions between and within states | 471 | ||
| Case study 12.4: The oil industry and the Niger Delta | 471 | ||
| Case study 12.5: The Baku–Tblisi–Ceyhan (BTC) oil pipeline | 473 | ||
| Staying put or getting out? | 475 | ||
| Case study 12.6: Businesses and South Africa in the apartheid era | 476 | ||
| Cultural diversity or cultural homogenisation? | 477 | ||
| Case study 12.7: McDonald's fries | 480 | ||
| Global governance | 483 | ||
| Case study 12.8: The International Code of Marketing of Breastmilk Substitutes | 484 | ||
| Case study 12.9: Breastmilk substitutes in Malawi | 485 | ||
| Reflections | 493 | ||
| Summary | 493 | ||
| Typical assignments | 494 | ||
| Group activity 12.1 | 494 | ||
| Recommended further reading | 495 | ||
| Useful websites | 496 | ||
| Chapter 13 Moral agency at work and a modest proposal for affecting ethics in business | 497 | ||
| Learning outcomes | 498 | ||
| Introduction | 498 | ||
| Challenges to moral agency in modern organisations | 498 | ||
| The corporation and democratic ideals | 500 | ||
| Sustainability | 503 | ||
| Business sustainability | 505 | ||
| Challenging central assumptions of economics, politics and human behaviour | 507 | ||
| Case study 13.1: Malawi and the consequences of deregulating and privatising the grain market | 507 | ||
| A modest proposal for affecting ethics in business | 509 | ||
| The processes of moral agency | 511 | ||
| Thinking through the issues and deciding on the best action | 513 | ||
| Summary | 523 | ||
| Typical assignments | 523 | ||
| Group activity 13.1 | 524 | ||
| Recommended further reading | 524 | ||
| Useful websites | 524 | ||
| Chapter 14 Concluding integrative case studies | 525 | ||
| Introduction | 525 | ||
| Integrative case study 1: Binge drinking and corporate social responsibility | 525 | ||
| Integrative case study 2: Accountability issues of the Glencore IPO | 539 | ||
| Filmography | 549 | ||
| References | 563 | ||
| Index | 603 | ||
| A | 603 | ||
| B | 604 | ||
| C | 606 | ||
| D | 610 | ||
| E | 611 | ||
| F | 612 | ||
| G | 613 | ||
| H | 615 | ||
| I | 616 | ||
| J | 617 | ||
| K | 617 | ||
| L | 618 | ||
| M | 618 | ||
| N | 620 | ||
| O | 621 | ||
| P | 622 | ||
| Q | 623 | ||
| R | 624 | ||
| S | 625 | ||
| T | 627 | ||
| U | 628 | ||
| V | 628 | ||
| W | 629 | ||
| X | 630 | ||
| Y | 630 | ||
| Z | 630 |