Additional Information
Book Details
Abstract
Cadle and Yeates' Project Management for Information Systems is suitable for undergraduate students studying Project Management within the IT environment.
This comprehensive and practical book is an excellent starting point for any students of Project Management for Information Systems, whether they are from a computing or a business background, at undergraduate or masters level. The authors strike a good balance - covering both the mechanics of project management and the human factors involved and include plenty of case studies and exercises as well as good and bad examples from real life.
This fifth edition has new material on:
development life-cycles and approaches (including agile approaches)
different types of IS projects and how to manage them
implementing change through information systems
updated coverage of leadership and management.
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover | Cover | ||
| Project Management for Information Systems | i | ||
| Contents | v | ||
| Preface | xv | ||
| List of reviewers | xvii | ||
| Acknowledgements | xviii | ||
| Part One The Business Context | 1 | ||
| Types of information systems projects | 3 | ||
| Introduction | 3 | ||
| Software development projects | 4 | ||
| Package implementation projects | 5 | ||
| System enhancement projects | 6 | ||
| Consultancy and business analysis assignments | 6 | ||
| Systems migration projects | 7 | ||
| Infrastructure projects | 7 | ||
| Outsourcing (and in-sourcing) projects | 8 | ||
| Disaster recovery projects | 9 | ||
| Smaller IS projects | 10 | ||
| Summary | 11 | ||
| Questions | 11 | ||
| Case study | 12 | ||
| Further reading | 14 | ||
| Business strategy and information systems | 15 | ||
| Introduction | 15 | ||
| What is strategy all about? | 16 | ||
| Developing a strategy | 18 | ||
| Competition and strategy | 24 | ||
| Strategy and culture | 27 | ||
| Summary | 29 | ||
| Questions | 29 | ||
| Case study | 30 | ||
| Further reading | 30 | ||
| The business case | 31 | ||
| Introduction | 31 | ||
| Content and format of a business case | 32 | ||
| Investment appraisal | 34 | ||
| Presenting the business case | 37 | ||
| Benefits realization and management | 37 | ||
| Summary | 38 | ||
| Questions | 38 | ||
| Case study | 39 | ||
| Further reading | 40 | ||
| The organizational framework | 41 | ||
| Introduction | 41 | ||
| Introduction to organization structures | 42 | ||
| Project roles and responsibilities | 44 | ||
| Organizing the roles | 48 | ||
| Programme and portfolio management | 49 | ||
| PRINCE2 organization structure | 51 | ||
| Summary | 54 | ||
| Questions | 54 | ||
| Case study | 55 | ||
| Further reading | 56 | ||
| The programme and project support office | 57 | ||
| Introduction | 57 | ||
| Evolution of the PPSO function | 58 | ||
| Functions of a PPSO | 58 | ||
| Pre-initiation stage of project | 59 | ||
| Project initiation | 60 | ||
| Main delivery stages of the project | 61 | ||
| Post-project | 63 | ||
| Ongoing PPSO activities | 63 | ||
| Benefits of a PPSO | 64 | ||
| Summary | 64 | ||
| Questions | 65 | ||
| Case study | 65 | ||
| Further reading | 65 | ||
| Development lifecycles and approaches | 67 | ||
| Introduction | 67 | ||
| Development lifecycles | 69 | ||
| Approaches to systems development | 76 | ||
| Summary | 88 | ||
| Questions | 89 | ||
| Case study | 89 | ||
| Further reading | 90 | ||
| The profile of a project | 91 | ||
| Introduction | 91 | ||
| The process model | 92 | ||
| Pre-project work | 94 | ||
| Project start-up | 94 | ||
| Development stage | 100 | ||
| Completion stage | 105 | ||
| Operational stage | 107 | ||
| Post-project review | 108 | ||
| Summary | 108 | ||
| Questions | 109 | ||
| Case study | 109 | ||
| Further reading | 111 | ||
| Part Two Project Execution | 113 | ||
| Project planning: understanding the work | 115 | ||
| Introduction | 115 | ||
| Understanding the requirement | 116 | ||
| Breaking down the work | 117 | ||
| Product descriptions and work packages | 122 | ||
| Understanding dependencies | 125 | ||
| Bar charts | 131 | ||
| Planning for quality | 133 | ||
| Tolerances | 133 | ||
| Using planning tools | 134 | ||
| Summary | 135 | ||
| Questions | 136 | ||
| Case study | 136 | ||
| Further reading | 138 | ||
| Project planning: estimating | 139 | ||
| Estimating for IS projects | 139 | ||
| Estimating in engineering disciplines | 140 | ||
| Estimating methods compared | 141 | ||
| Estimating for supporting activities | 153 | ||
| Human factors affecting estimating | 160 | ||
| Practical experiences with estimating | 161 | ||
| Summary | 163 | ||
| Questions | 164 | ||
| Case study | 164 | ||
| Further reading | 165 | ||
| Project planning: scheduling and resourcing | 167 | ||
| Introduction | 167 | ||
| Scheduling | 167 | ||
| Developing resource plans | 174 | ||
| Contingency | 176 | ||
| Documenting the plan | 177 | ||
| PRINCE2 plans | 179 | ||
| Budgets | 182 | ||
| Summary | 183 | ||
| Questions | 183 | ||
| Case study | 184 | ||
| Further reading | 189 | ||
| Monitoring progress | 191 | ||
| Introduction | 191 | ||
| Monitoring effort | 192 | ||
| Monitoring other costs | 195 | ||
| Monitoring quality | 197 | ||
| Milestone slip chart | 202 | ||
| Earned value analysis | 203 | ||
| Summary | 205 | ||
| Questions | 206 | ||
| Case study | 206 | ||
| Further reading | 206 | ||
| Exercising control | 207 | ||
| Introduction | 207 | ||
| Evaluating the current situation | 208 | ||
| Possible corrective actions | 209 | ||
| Implementing corrective actions | 214 | ||
| Change control | 215 | ||
| Change control and configuration management | 216 | ||
| Exercising control in PRINCE2 | 217 | ||
| Summary | 217 | ||
| Questions | 218 | ||
| Case study | 218 | ||
| Further reading | 219 | ||
| Reporting progress | 221 | ||
| Introduction | 221 | ||
| Recipients of progress reports | 221 | ||
| Frequency of reporting | 222 | ||
| Report content and format | 223 | ||
| Reporting in PRINCE2 | 226 | ||
| Summary | 228 | ||
| Questions | 228 | ||
| Case study | 229 | ||
| Further reading | 233 | ||
| Part Three Delivering Success | 235 | ||
| Managing quality | 237 | ||
| Introduction | 237 | ||
| Quality concepts | 238 | ||
| Total quality management | 240 | ||
| Quality management and the quality plan\r | 243 | ||
| Quality control methods | 246 | ||
| The cost of poor quality | 246 | ||
| Inspection versus testing | 248 | ||
| The management of software testing | 250 | ||
| Metrics and statistical quality control | 251 | ||
| Supporting activities | 253 | ||
| Configuration management | 254 | ||
| Managing quality with PRINCE2\r | 255 | ||
| Summary | 256 | ||
| Questions | 256 | ||
| Case study | 257 | ||
| Further reading | 257 | ||
| Managing risk | 259 | ||
| Introduction | 259 | ||
| Outline of the risk management process | 259 | ||
| Risk identification | 260 | ||
| Risk assessment | 267 | ||
| Risk actions | 269 | ||
| Risk management planning and control | 269 | ||
| The risk register | 270 | ||
| Risk ownership | 271 | ||
| Other risk concepts | 271 | ||
| Risk management in PRINCE2 | 272 | ||
| Summary | 272 | ||
| Questions | 272 | ||
| Case study | 273 | ||
| Further reading | 275 | ||
| Value engineering and value management | 277 | ||
| Introduction | 277 | ||
| An approach to value management in projects | 279 | ||
| Summary | 283 | ||
| Questions | 283 | ||
| Further reading | 284 | ||
| Selling the project | 285 | ||
| Introduction | 285 | ||
| Buying and buyers | 286 | ||
| The selling process | 289 | ||
| Negotiation | 292 | ||
| Summary | 295 | ||
| Questions | 295 | ||
| Case study | 295 | ||
| Further reading | 296 | ||
| Managing stakeholders | 297 | ||
| Introduction | 297 | ||
| Stakeholders | 298 | ||
| Who is the customer? | 302 | ||
| Managing expectations | 303 | ||
| Managing changes | 306 | ||
| Managing conflict | 309 | ||
| Stakeholder management skills | 311 | ||
| Summary | 318 | ||
| Questions | 318 | ||
| Case study | 318 | ||
| Further reading | 319 | ||
| Managing suppliers | 321 | ||
| Introduction | 321 | ||
| Setting up the contract | 322 | ||
| Monitoring supplier performance | 326 | ||
| Quality control and subcontractors | 328 | ||
| Summary | 329 | ||
| Questions | 329 | ||
| Case study | 330 | ||
| Further reading | 330 | ||
| Managing change | 331 | ||
| Introduction | 331 | ||
| Organizational change | 332 | ||
| Organizational culture | 337 | ||
| The project manager and change | 341 | ||
| Achieving success | 347 | ||
| Summary | 350 | ||
| Questions | 351 | ||
| Further reading | 351 | ||
| Part Four The Human Dimension | 353 | ||
| Leadership and performance | 355 | ||
| Introduction | 355 | ||
| Motivation | 357 | ||
| Leadership | 359 | ||
| A leadership process | 364 | ||
| Managing performance | 366 | ||
| Setting objectives | 367 | ||
| Reviewing performance | 369 | ||
| Reprimands | 371 | ||
| Performance improvement through coaching | 372 | ||
| Summary | 375 | ||
| Questions | 375 | ||
| Case study – leadership | 375 | ||
| Case study – performance management | 376 | ||
| Further reading | 377 | ||
| Managing the team | 379 | ||
| Introduction | 379 | ||
| The lifecycle of teams | 379 | ||
| Belbin on teams | 382 | ||
| International and virtual teams | 383 | ||
| The effective team | 387 | ||
| Making it possible | 389 | ||
| Creating the working environment | 390 | ||
| Handling conflict | 391 | ||
| Managing stress | 393 | ||
| Summary | 395 | ||
| Questions | 395 | ||
| Case study | 396 | ||
| Further reading | 396 | ||
| The project manager | 399 | ||
| Introduction | 399 | ||
| The vision | 399 | ||
| An outside perspective | 400 | ||
| A developmental approach | 403 | ||
| Using psychometric assessment | 407 | ||
| Ethical considerations | 411 | ||
| Summary | 412 | ||
| Questions | 413 | ||
| Further reading | 413 | ||
| Developing your career | 415 | ||
| Introduction | 415 | ||
| Project Management Institute (www.pmi.org.uk) | 416 | ||
| Association for Project Management (www.apm.org.uk) | 417 | ||
| British Computer Society (www.bcs.org.uk) | 419 | ||
| APM Group (www.apmgroup.co.uk) | 420 | ||
| Australian Institute of Project Management (www.aipm.com.au) | 420 | ||
| Summary | 420 | ||
| Bodies of knowledge and standards | 423 | ||
| Introduction | 423 | ||
| Bodies of knowledge | 424 | ||
| Standards | 425 | ||
| Further reading | 427 | ||
| Glossary | 429 | ||
| Index | 435 |