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Small Customers, Big Market

Small Customers, Big Market

Malcolm Harper

(2005)

Additional Information

Book Details

Abstract

This book shows commercial bankers that they can profitably provide microfinance services to the poor. It illustrates, through the experience of particular banks, why banks have become involved and how they have made a success of their involvement. The eighteen case studies all show that banks can earn good profits at the same time as serving the needs of people who previously lacked access to financial services. The authors also demonstrate to foreign aid donors, policymakers, NGO staff and microfinance practitioners that it is often quicker, less expensive and more effective for micro-finance services to be provided by commercial banks than by specialist microfinance institutions.

Table of Contents

Section Title Page Action Price
0 Small Customers, Big Market 1
1 Small Customers, Big Market 15
2 Small Customers, Big Market 21
3 Small Customers, Big Market 35
4 Small Customers, Big Market 50
5 Small Customers, Big Market 69
6 Small Customers, Big Market 82
7 Small Customers, Big Market 91
8 Small Customers, Big Market 107
9 Small Customers, Big Market 117
10 Small Customers, Big Market 128
11 Small Customers, Big Market 145
12 Small Customers, Big Market 161
13 Small Customers, Big Market 178
14 Small Customers, Big Market 193
15 Small Customers, Big Market 208
16 Small Customers, Big Market 223
17 Small Customers, Big Market 236
18 Small Customers, Big Market 252
19 Small Customers, Big Market 271
20 Small Customers, Big Market 288
21 Small Customers, Big Market 307