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BTEC Level 2 Technical Certificate Adult Care Learner Handbook with ActiveBook

BTEC Level 2 Technical Certificate Adult Care Learner Handbook with ActiveBook

Carolyn Aldworth | Marilyn Billingham | Colette Burgess | Nicola Matthews

(2018)

Additional Information

Book Details

Abstract

BTEC Level 2 Technical Certificate Adult Care Learner Handbook with ActiveBook

Table of Contents

Section Title Page Action Price
Front Cover Front Cover
Contents iii
How to use this book iv
Chapter 1: Principles and Practices of Working in Adult Care Settings 2
A: Adult care workers’ roles and responsibilities in residential care, day care and domiciliary care settings 4
A1: Roles, tasks and responsibilities of adult care managers, adult care assistants and personal assistants 4
A2: Other adult care workers’ roles, tasks and responsibilities 16
A3: How the professional behaviour of adult care workers enhances the lives of users of services 22
B: Duty of care in adult care settings 25
B1: Codes of conduct in adult care settings 25
B2: Care standards and legislation 32
B3: Health and safety legislation and procedures 36
B4: Food safety and hygiene legislation and regulations 41
C: Care planning in adult care settings 44
C1: The care plan 44
D: Working professionally as an adult care worker 48
D1: Continuing professional development (CPD) 48
D2: The professional development plan 51
Work Focus 53
Ready for work? 53
Getting ready for assessment 54
Sample questions and answers 55
Chapter 2: Communicate and Handle Information in Adult Care Settings 58
A: Use communication skills to meet the needs of individuals in an adult care setting 60
A1: Demonstrating verbal communication and active listening skills 60
A2: Demonstrating non-verbal communication skills 66
A3: Meeting the communication and language needs, wishes and preferences of individuals 71
B: Demonstrate skills to reduce barriers to communication with individuals in an adult care setting 77
B1: Identifying barriers to communication with individuals 77
B2: Using skills to reduce barriers to communication with individuals 81
C: Handle information safely in line with confidentiality procedures in an adult care setting 87
C1: Handling information 87
C2: Keeping information safe 91
C3: Following confidentiality procedures 93
Work Focus 96
Ready for work? 97
Chapter 3: Contribute to Health, Safety and Safeguarding in Adult Care Settings 98
A: Understand procedures to support users of services to remain safe from harm in adult care settings 100
A1: Identifying potential signs and symptoms of different forms of abuse 100
A2: Supporting individuals to remain safe from harm 104
B: Promote health, safety, wellbeing and safeguarding of individuals in adult care settings 109
B1: Ways of demonstrating promotion of health and wellbeing for users of services and colleagues 109
B2: Using sources of information and advice about own role in safeguarding and protecting users of services from abuse 117
C: Use agreed risk assessments to promote person-centred care in adult care settings 122
C1: Using risk assessments to support individuals safely 122
C2: Promoting person-centred care and demonstrating care values 127
Work Focus 135
Ready for work? 135
Chapter 4: Develop Professional Practice Skills for Work in Adult Care Settings 136
A: Develop a work placement plan to support and meet own personal and professional development in an adult care setting 138
A1: Preparation for a work placement 138
A2: Setting goals and learning objectives 145
B: Work professionally to provide high-quality compassionate care and support to a user of services in an adult care setting 148
B1: Work placement tasks and responsibilities 148
B2: Treating users of services with respect and dignity and honouring their individual rights 156
B3: Work shadowing and observation 158
C: Reflect on how the work placement influences own personal and professional development 161
C1: Reviewing personal and professional development 161
C2: Using feedback and action planning to develop own professional development 165
Work Focus 169
Ready for work? 170
Answers 171
Glossary 175
Index 179
Back Cover Back Cover