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Research Methods for Leisure and Tourism

Research Methods for Leisure and Tourism

A.J. Veal

(2017)

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Book Details

Abstract

Now in its fifth edition, Research Methods for Leisure and Tourism has become the ultimate reference text for both students enrolled in undergraduate and postgraduate degrees and practising managers. This book combines comprehensive coverage of a wide variety of qualitative and quantitative research methods with step-by step guidance through research software including Excel, SPSS and NVivo.

Table of Contents

Section Title Page Action Price
Cover Cover
Title Page iii
Copyright Page iv
Summary contents v
Detailed chapter contents vii
List of figures xxiii
List of tables xxvi
List of case studies xxix
Text website contents xxx
Preface xxxi
Acknowledgements xxxiii
I Preparation 1
1 Introduction to research: what, why and who? 3
1. Introduction 4
2. What is research? 5
2.1 Research defined 5
2.2 Scientific research 6
2.3 Social science research 6
2.4 Descriptive, explanatory and evaluative research 6
3. Why study research? 9
3.1 In general 9
3.2 Research in policy-making, planning and management processes 10
4. Who does research? 15
4.1 Academics 16
4.2 Students 17
4.3 Government, commercial and non-profit organisations 17
4.4 Managers 18
4.5 Consultants 19
5. Who pays? 19
6. Research outputs 20
6.1 Academic journal articles 20
6.2 Professional journal articles 22
6.3 Conference papers/presentations 22
6.4 Books 23
6.5 Policy/planning/management reports 23
7. Terminology 25
8. Using this text 26
Summary 26
Test questions 27
Exercises 27
Resources 28
References 29
2 Approaches to leisure and tourism research 33
1. Introduction 33
2. Disciplinary traditions 34
3. Approaches, dimensions, issues, terminology 36
3.1 Ontology, epistemology, methodology 38
3.2 Positivist, post-positivist, interpretive and critical approaches/paradigms 39
3.3 Descriptive, explanatory, evaluative 41
3.4 Quantitative and qualitative research 42
3.5 Pragmatism 44
3.6 Participatory research 44
3.7 Theoretical and applied research 44
3.8 Reflexivity 45
3.9 Experimental and naturalistic methods 46
3.10 Empirical and non-empirical research 47
3.11 Induction and deduction 48
3.12 Objectivity and subjectivity 51
3.13 Primary and secondary data 52
3.14 Self-reported and observed data 52
4. Validity, reliability and trustworthiness 53
Summary 54
Test questions 55
Exercises 55
Resources 56
References 57
3 Starting out – research plans and proposals 63
Introduction: elements of the research process 64
1. Select a topic 65
1.1 Sources of topics 65
1.2 Processes for topic selection 70
1.3 Purpose of research 70
2. Review the literature 73
2.1 Introduction: purposes 73
2.2 Conducting the review 74
2.3 What discipline? 74
3. Devise conceptual framework 75
3.1 The idea 75
3.2 Explore/explain relationships 77
3.3 Identify/list concepts 78
3.4 Define concepts 79
3.5 Operationalise concepts 79
3.6 Modelling 82
4. Decide research question(s) 82
4.1 Research question, problem or hypothesis? 82
4.2 Specific starting point 84
4.3 Decision-making models 84
4.4 Area of interest 84
4.5 Research questions or objectives? 85
4.6 Primary and secondary questions 85
5. List information requirements 85
6. Decide research strategy 86
6.1 Project elements/stages 86
6.2 Information gathering techniques to be used 86
6.3 Approach to data analysis 87
6.4 Budget 88
6.5 Timetable 88
7. Obtain ethics clearance 89
8. Conduct the research 89
9. Communicate findings 90
10. Store data 90
11. The research process in the real world 91
12. Research proposals 92
12.1 Introduction 92
12.2 Self-generated research proposals 93
12.3 Responsive proposals – briefs and tenders 94
Summary 97
Test questions 98
Exercises 98
Resources 99
References 100
Appendix 3.1: Examples of conceptual frameworks 105
4 Research ethics 109
1. Introduction 109
2. Institutional oversight of research ethics 110
3. Ethics in the research process 111
4. Ethical issues in research 114
4.1 Social benefit 114
4.2 Researcher competence 115
4.3 Subjects’ freedom of choice 115
4.4 Subjects’ informed consent 117
4.5 Risk of harm to subjects 120
4.6 Honesty/rigour in analysis, interpretation and reporting 124
4.7 Conflict of interest 126
5. Access to research information 126
Summary 127
Test questions 127
Exercises 127
Resources 128
References 128
5 The range of research methods 131
1. Introduction – horses for courses 132
2. Major research methods 132
2.1 Scholarship 133
2.2 Just thinking 133
2.3 Existing sources – the literature 133
2.4 Existing sources – secondary data 134
2.5 Observation 134
2.6 Qualitative methods 135
2.7 Questionnaire-based surveys 136
2.8 Experimental method 138
2.9 Case study method 138
3. Subsidiary/cross-cutting techniques 138
3.1 Action research 141
3.2 Big data 142
3.3 Conjoint analysis 142
3.4 Content analysis 143
3.5 Coupon surveys/conversion studies 143
3.6 Cross-cultural research 144
3.7 Delphi technique 144
3.8 Discourse analysis 144
3.9 En route/intercept/cordon surveys 144
3.10 Experience sampling method (ESM) 145
3.11 Historical research 146
3.12 Longitudinal studies 146
3.13 Mapping techniques 147
3.14 Media reader/viewer/listener surveys 147
3.15 Meta-analysis 148
3.16 Multiple correspondence/latent class analysis 148
3.17 Netnography 148
3.18 Network analysis 148
3.19 Panel studies 149
3.20 People meters 150
3.21 Perceptual mapping 150
3.22 Projective techniques 150
3.23 Psychographic/lifestyle research 151
3.24 Q methodology 152
3.25 Quantitative modelling 152
3.26 Repertory grid/laddering 152
3.27 Scales 153
3.28 Scenarios 155
3.29 Time-use surveys 155
3.30 Visitor conversation research 156
3.31 Visual methods 156
3.32 Web-based research 156
4. Multiple methods 156
4.1 Triangulation/mixed methods 157
4.2 Counting heads 158
4.3 Community study as method 159
5. Policy/management-related methods 160
6. Choosing methods 161
6.1 The research question or hypothesis 162
6.2 Previous research 162
6.3 Data availability/access 162
6.4 Resources 163
6.5 Time and timing 163
6.6 Validity, reliability and generalisability 163
6.7 Ethics 163
6.8 Uses/users of the findings 163
Summary 164
Test questions 164
Exercises 165
Resources 165
References 169
6 Reviewing the literature 181
1. Introduction – an essential task 182
2. The value of bibliographies 183
3. Searching: sources of information 183
3.1 Library catalogues 184
3.2 Indexes and databases 185
3.3 Searching the internet 185
3.4 Google Scholar 186
3.5 Published bibliographies 186
3.6 General leisure and tourism publications 186
3.7 Reference lists 187
3.8 Beyond leisure and tourism 187
3.9 Unpublished research 188
4. Obtaining access to material 188
5. Compiling and maintaining a bibliography 189
6. Reviewing the literature 192
6.1 Types of literature review 192
6.2 Reading critically and creatively 197
6.3 Summarising 199
7. Referencing the literature 200
7.1 The purpose of referencing 200
7.2 Recording references 200
8. Referencing and referencing systems 202
8.1 The author/date or Harvard system 202
8.2 Footnote or endnote system 204
8.3 Comparing two systems 206
9. Referencing issues 207
9.1 Second-hand references 207
9.2 Excessive/ambivalent referencing 208
9.3 Latin abbreviations 208
Summary 209
Test questions 209
Exercises 210
Resources 210
References 212
II Data collection 217
7 Secondary data sources 219
1. Introduction – measurement 220
1.1 Measuring leisure and tourism activity 220
1.2 Counting heads 222
2. Introduction to secondary sources 225
2.1 Advantages and disadvantages of using secondary data 226
2.2 Types of secondary data 227
3. Administrative/management data 227
3.1 Tourist arrivals and departures 227
3.2 Licensing and taxing 228
3.3 Management data 228
4. National leisure participation surveys 229
4.1 The national leisure survey phenomenon 229
4.2 Validity and reliability 233
4.3 Sample size 233
4.4 Key questions/specifications 234
4.5 National time-use surveys 236
5. Tourism surveys 237
5.1 International and domestic tourism surveys 237
5.2 Sample size 238
5.3 Definitions 238
6. Economic/industry data 240
6.1 Household expenditure 240
6.2 Satellite accounts 240
7. The population census 241
7.1 The modern population census 241
7.2 Uses of census data 241
8. Documentary sources 243
9. Opportunism 243
Summary 244
Test questions 244
Exercises 244
Resources 245
References 247
8 Observation 251
1. Introduction 252
2. Types and possibilities 253
2.1 Introduction 253
2.2 Children’s play 253
2.3 Informal spaces: counting heads 254
2.4 Informal spaces: spatial/functional patterns of use 254
2.5 Visitor profiles 255
2.6 Deviant behaviour 257
2.7 Mystery shopping 257
2.8 Complementary research 257
2.9 Everyday life 258
2.10 Social behaviour 258
3. Main elements of observational research 259
3.1 Choice of site(s) 259
3.2 Choice of observation point(s) 260
3.3 Choice of observation time-period(s) 260
3.4 Continuous observation or sampling? 260
3.5 Count frequency 261
3.6 What to observe 262
3.7 Division of site into zones 263
3.8 Recording information 263
3.9 Conducting the observation 264
3.10 Analysing data 265
4. Use of technology 268
4.1 Automatic counters 268
4.2 GPS 269
4.3 Aerial photography 270
4.4 Still photography 270
4.5 Video 270
4.6 Time-lapse photography 270
5. Just looking 271
Summary 271
Test questions 272
Exercises 272
Resources 273
References 274
9 Qualitative methods: introduction and data collection 277
1. Introduction 278
1.1 The nature of qualitative methods 278
1.2 History and development 279
2. Merits, functions, limitations 282
3. The qualitative research process 284
3.1 Sequential vs recursive 284
3.2 Grounded theory 285
4. The range of qualitative methods – introduction 286
5. In-depth interviews 287
5.1 Nature 287
5.2 Purposes and situations 288
5.3 Checklist 288
5.4 The interviewing process 290
5.5 Recording 292
6. Focus groups 292
6.1 Nature 292
6.2 Purposes 292
6.3 Methods 293
7. Participant observation 293
7.1 Nature 293
7.2 Purposes 293
7.3 Methods 294
8. Analysing texts 294
8.1 Nature 294
8.2 Novels and other literature 295
8.3 Mass media coverage 295
8.4 Film 295
8.5 Material culture 296
8.6 Digital sources 296
9. Biographical research 296
9.1 Nature 296
9.2 Biography/autobiography 296
9.3 Oral history 297
9.4 Memory work 297
9.5 Personal domain histories 297
10. Ethnography 297
11. Validity and reliability, trustworthiness 298
Summary 299
Test questions 299
Exercises 300
Resources 300
References 301
10 Questionnaire surveys: typology, design and coding 309
1. Introduction 310
1.1 Definitions and terminology 311
1.2 Roles 311
1.3 Merits 312
1.4 Limitations 313
1.5 Interviewer-completion or respondent-completion? 315
1.6 Types of questionnaire survey 316
2. The household questionnaire survey 316
2.1 Nature 316
2.2 Conduct 317
2.3 Omnibus surveys 318
2.4 Time-use surveys 319
2.5 National surveys 319
3. The street survey 320
3.1 Nature 320
3.2 Conduct 320
3.3 Quota sampling 321
4. The telephone survey 321
4.1 Nature 321
4.2 Conduct 322
4.3 Representativeness and response levels 323
4.4 National surveys 323
5. The mail survey 324
5.1 Nature 324
5.2 The problem of low response rates 324
5.3 Mail and user/site/visitor survey combos 328
6. E-surveys 328
6.1 Nature and conduct 328
6.2 Advantages and disadvantages 329
7. User/on-site/visitor surveys 330
7.1 Nature 330
7.2 Conduct 330
7.3 Uses of user surveys 331
7.4 User/site/visitor and mail/e-survey combo 334
8. Captive group surveys 334
8.1 Nature 334
8.2 Conduct 334
9. Questionnaire design 335
9.1 Introduction – research problems and information requirements 335
9.2 Example questionnaires 336
9.3 General design issues 340
9.4 Types of information 343
9.5 Activities/events/places questions 343
9.6 Respondent characteristics 348
9.7 Attitude/opinion questions 348
9.8 Market segments 350
9.9 Ordering of questions and layout of questionnaires 351
10. Coding 353
10.1 Pre-coded questions and open-ended questions 353
10.2 Open-ended questions 354
10.3 Recording coded data 355
11. Validity of questionnaire-based data 358
11.1 Threats to validity 358
11.2 Checking validity 359
12. Conducting questionnaire surveys 361
12.1 Planning fieldwork arrangements 361
12.2 Conducting a pilot survey 364
Summary 365
Test questions 365
Exercises 366
Resources 366
References 367
11 Experimental research 371
1. Introduction 372
2. Principles of experimental research 372
2.1 Components 372
2.2 The classic experimental design 373
3. Validity 374
3.1 Threats to validity 374
3.2 Field experiments versus laboratory experiments 375
4. Quasi-experimental designs 375
4.1 Types of quasi-experimental design 375
4.2 Experiments and projects 376
5. Experimental methods in leisure and tourism research 377
5.1 Discrete choice experiments (DCEs) 378
5.2 Policy/management experimental projects 380
5.3 Experimenting with research methods 383
5.4 Psychological/perceptual studies 385
5.5 Sport-related experiments 386
5.6 Children’s play 387
5.7 Other examples 389
Summary 391
Test questions 391
Exercises 391
Resources 392
References 392
12 Case study method 397
1. Introduction 398
2. Definitions 398
2.1 What is the case study method? 398
2.2 What the case study method is not 398
2.3 Scale 399
3. Validity and reliability 400
4. Merits of the case study approach 402
5. Design and conduct of case studies 402
5.1 Defining the unit of analysis 403
5.2 Selecting the case(s) 403
5.3 Data gathering 403
6. Analysis 404
7. Case studies in practice 405
7.1 Case study 12.1: English Life and Leisure 405
7.2 Case study 12.2: Euro Disneyland 406
7.3 Case study 12.3: Nike, advertising and women 407
7.4 Case study 12.4: Leisure, Lifestyle and the New Middle Class 408
Summary 409
Test questions 409
Exercises 409
Resources 410
References 410
13 Sampling: quantitative and qualitative 413
1. Introduction: the idea of sampling 414
2. Samples and populations 414
3. Representativeness 415
3.1 Random sampling 415
3.2 Sampling for household surveys 415
3.3 Sampling for telephone surveys 416
3.4 Sampling for site/user/visitor surveys 417
3.5 Sampling for street surveys and quota sampling 418
3.6 Sampling for mail surveys 419
3.7 Sampling for e-surveys 419
3.8 Sampling for complex events and destination studies 419
3.9 Sampling/random assignment in experimental research 420
4. Sample size 420
4.1 Level of precision – confidence intervals 421
4.2 Detail of proposed analysis 424
4.3 Budget 425
4.4 Reporting sample size issues 425
4.5 Confidence intervals applied to population estimates 426
4.6 Sample size and small populations 426
5. Weighting 428
6. Sampling for qualitative research 429
Summary 430
Test questions 431
Exercises 431
Resources 432
References 432
Appendix 13.1: Suggested appendix on sample size and confidence intervals 433
III Data analysis 435
14 Analysing secondary data 437
1. Introduction 437
2. Case studies of secondary data analysis 438
2.1 Income inequality and leisure participation 438
2.2 Estimating demand for a leisure facility 441
2.3 Tourism trend analysis 445
2.4 Facility utilisation 447
2.5 Facility catchment area 449
2.6 Meta-analysis 450
Summary 451
Exercises 451
Resources 452
References 452
15 Analysing qualitative data 455
1. Introduction 456
1.1 Data collection and analysis 456
1.2 Data storage and confidentiality 457
1.3 Case study example 457
2. Manual methods of analysis 461
2.1 Introduction 461
2.2 Reading 461
2.3 Emergent themes 461
2.4 Mechanics 463
2.5 Analysis 463
3. Qualitative analysis using computer software 465
3.1 Introduction 465
3.2 Interview transcripts 465
4. NVivo 466
4.1 Introduction 466
4.2 Creating a project 467
4.3 Saving 468
4.4 Classifications, attributes and values 468
4.5 Cases and their attributes 469
4.6 Importing documents 469
4.7 Linking individual interviewees/nodes and documents 470
4.8 Setting up a coding system 470
4.9 Maps 472
4.10 Coding text 472
4.11 Project summary 475
4.12 Analysis: coding query 475
4.13 Analysis: matrix coding query 477
Summary 477
Test questions 478
Exercises 478
Resources 479
References 480
16 Analysing quantitative data 481
1. Introduction 482
2. Quantitative data analysis and types of research 482
2.1 Descriptive research 483
2.2 Explanatory research 483
2.3 Evaluative research 484
2.4 Overlaps 484
2.5 Reliability 484
3. Spreadsheet analysis 485
4. Statistical Package for the Social Sciences (SPSS) 485
5. Preparation 489
5.1 Cases and variables 489
5.2 Specifying variables 489
5.3 Starting up 494
5.4 Entering information about variables – Variable View window 496
5.5 Saving work 496
5.6 Entering data – Data View window 496
6. Analysis procedures 497
6.1 Starting an analysis session 497
6.2 Descriptives 498
6.3 Frequencies 500
6.4 Checking for errors 501
6.5 Multiple response 501
6.6 Recode 503
6.7 Mean, median and mode – measures of central tendency 505
6.8 Presenting the results – statistical summary 507
6.9 Crosstabulation 508
6.10 Weighting 510
6.11 Graphics 510
7. The analysis process 515
Summary 515
Test questions 516
Exercises 516
Resources 516
References 517
17 Statistical analysis 519
1. Introduction 520
2. The statistics approach 520
2.1 Probabilistic statements 521
2.2 The normal distribution 521
2.3 Probabilistic statement formats 523
2.4 Significance 524
2.5 The null hypothesis 524
2.6 Dependent and independent variables 525
3. Data types and appropriate statistical tests 526
4. Chi-square 527
4.1 Introduction 527
4.2 Null hypothesis 528
4.3 Procedure 528
4.4 The value of Chi-square 528
4.5 Degrees of freedom 531
4.6 Reporting 531
5. Comparing two means: the t-test 532
5.1 Introduction 532
5.2 Paired samples test 533
5.3 Independent samples test 535
6. A number of means: one-way analysis of variance (ANOVA) 536
6.1 Introduction 536
6.2 Variance 537
6.3 ANOVA: analysis of variance 538
7. Factorial analysis of variance (ANOVA) 539
7.1 Introduction 539
7.2 Procedure 540
8. Correlation 541
8.1 Introduction 541
8.2 Significance of r: null hypothesis 543
8.3 Procedure 544
9. Linear regression 545
9.1 Introduction 545
9.2 Regression model 545
9.3 Procedure 546
9.4 Non-linear regression 549
10. Multiple regression 550
10.1 Introduction 550
10.2 Procedure 550
10.3 Binary logistic regression analysis and odds ratios 552
10.4 Multi-dimensional scaling 553
11. Cluster, factor, multiple correspondence analysis 553
11.1 Introduction 553
11.2 Factor analysis 553
11.3 Cluster analysis 554
11.4 Multiple correspondence analysis 555
12. In conclusion 556
Summary 557
Test questions and exercises 558
Resources 558
References 559
Appendix 17.1: Details of example data used – variable deatails and data 560
Appendix 17.2: Statistical formulae 561
IV Communicating results 563
18 Preparing a research report 565
1. Introduction 565
2. Written research reports 566
2.1 Types/styles 566
2.2 Getting started 566
2.3 Report components 568
2.4 Main body of the report – technical aspects 571
2.5 Main body of the report – structure 576
2.6 Between methods and results 578
2.7 Audiences and style 579
2.8 Report functions: record and narrative 579
2.9 Research reports: conclusions 581
3. Other media 582
3.1 Oral presentations 582
3.2 Use of PowerPoint-type software 583
3.3 Poster presentations 584
4. A final comment 584
Summary 584
Test questions/exercises 585
Resources 585
References 585
Index 587
A 587
B 587
C 588
D 590
E 590
F 591
G 592
H 592
I 593
J 594
K 594
L 594
M 595
N 597
O 597
P 598
Q 599
R 600
S 601
T 604
U 605
V 605
W 605
X 606
Y 606
Z 606