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Social Psychology, Global Edition

Social Psychology, Global Edition

Elliot Aronson | Timothy D. Wilson | Samuel R. Sommers

(2017)

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Book Details

Abstract


For courses in Social Psychology
Make research relevant through a storytelling approach.
Social Psychology introduces the key concepts of the field through an acclaimed storytelling approach that makes research relevant to students. Drawing upon their extensive experience as researchers and teachers, Elliot Aronson, Tim Wilson, Robin Akert, and new co-author Sam Sommers present the classic studies that have driven the discipline alongside the cutting-edge research that is the future of social psychology. 

 

MyLabTM Psychology not included. Students, if MyLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyLab should only be purchased when required by an instructor. Instructors, contact your Pearson rep for more information.

MyLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

Table of Contents

Section Title Page Action Price
Cover Cover
Title page 1
Copyright page 2
Brief Contents 4
Contents 5
Preface 11
About the Authors 17
Special Tips for Students 19
Chapter 1: Introducing Social Psychology 21
Defining Social Psychology 23
TRY IT! How Do Other People Affect Your Values? 23
Social Psychology, Philosophy, Science, and Common Sense 24
How Social Psychology Differs from Its Closest Cousins 26
TRY IT! Social Situations and Behaviors 27
The Power of the Situation 29
The Importance of Explanation 30
The Importance of Interpretation 32
Where Construals Come From: Basic Human Motives 35
The Self-Esteem Motive: The Need to Feel Good About Ourselves 36
SUFFERING AND SELF-JUSTIFICATION 36
The Social Cognition Motive: The Need to Be Accurate 37
EXPECTATIONS ABOUT THE SOCIAL WORLD 38
Summary 40
Test Yourself 41
Chapter 2: Methodology: How Social Psychologists Do Research 43
Social Psychology: An Empirical Science 44
TRY IT! Social Psychology Quiz: What’s Your Prediction? 45
Formulating Hypotheses and Theories 45
INSPIRATION FROM EARLIER THEORIES AND RESEARCH 45
HYPOTHESES BASED ON PERSONAL OBSERVATIONS 46
Research Designs 47
The Observational Method: Describing Social Behavior 48
ETHNOGRAPHY 48
ARCHIVAL ANALYSIS 49
LIMITS OF THE OBSERVATIONAL METHOD 49
The Correlational Method: Predicting Social Behavior 50
SURVEYS 50
LIMITS OF THE CORRELATIONAL METHOD: CORRELATION DOES NOT EQUAL CAUSATION 52
TRY IT! Correlation and Causation: Knowing the Difference 53
The Experimental Method: Answering Causal Questions 54
INDEPENDENT AND DEPENDENT VARIABLES 54
INTERNAL VALIDITY IN EXPERIMENTS 56
EXTERNAL VALIDITY IN EXPERIMENTS 57
FIELD EXPERIMENTS 59
REPLICATIONS AND META-ANALYSIS 60
BASIC VERSUS APPLIED RESEARCH 61
New Frontiers in Social Psychological Research 62
Culture and Social Psychology 63
The Evolutionary Approach 63
Social Neuroscience 64
Ethical Issues in Social Psychology 65
Summary 68
Test Yourself 69
Chapter 3: Social Cognition: How We Think About the Social World 71
On Automatic Pilot: Low-Effort Thinking 73
People as Everyday Theorists: Automatic Thinking with Schemas 74
Which Schemas Do We Use? Accessibility and Priming 76
Making Our Schemas Come True: The Self-Fulfilling Prophecy 78
Types of Automatic Thinking 81
Automatic Goal Pursuit 82
Automatic Decision Making 83
Automatic Thinking and Metaphors About the Body and the Mind 83
Mental Strategies and Shortcuts: Judgmental Heuristics 85
HOW EASILY DOES IT COME TO MIND? THE AVAILABILITY HEURISTIC 85
HOW SIMILAR IS A TO B? THE REPRESENTATIVENESS HEURISTIC 88
TRY IT! Reasoning Quiz 89
PERSONALITY TESTS AND THE REPRESENTATIVENESS HEURISTIC 89
Cultural Differences in Social Cognition 90
Cultural Determinants of Schemas 90
Holistic versus Analytic Thinking 91
Controlled Social Cognition: High-Effort Thinking 93
Controlled Thinking and Free Will 93
TRY IT! Can You Predict Your (or Your Friend’s) Future? 96
Mentally Undoing the Past: Counterfactual Reasoning 96
Improving Human Thinking 97
TRY IT! How Well Do You Reason? 98
Watson Revisited 99
Summary 100
Test Yourself 102
Chapter 4: Social Perception: How We Come to Understand Other People 104
Nonverbal Communication 106
TRY IT! Using Your Voice as a Nonverbal Cue 107
Facial Expressions of Emotion 107
EVOLUTION AND FACIAL EXPRESSIONS 107
WHY IS DECODING SOMETIMES DIFFICULT? 109
Culture and the Channels of Nonverbal Communication 110
First Impressions: Quick but Long-Lasting 113
The Lingering Influence of Initial Impressions 114
Using First Impressions and Nonverbal Communication to Our Advantage 115
Causal Attribution: Answering the “Why” Question 117
The Nature of the Attribution Process 117
TRY IT! Listen as People Make Attributions 118
The Covariation Model: Internal versus External Attributions 118
The Fundamental Attribution Error: People as Personality Psychologists 121
THE ROLE OF PERCEPTUAL SALIENCE IN THE FUNDAMENTAL ATTRIBUTION ERROR 123
THE TWO-STEP ATTRIBUTION PROCESS 125
Self-Serving Attributions 126
The “Bias Blind Spot” 128
Culture and Social Perception 129
Holistic versus Analytic Thinking 130
SOCIAL NEUROSCIENCE EVIDENCE 131
Cultural Differences in the Fundamental Attribution Error 131
Culture and Other Attributional Biases 133
Summary 135
Test Yourself 137
Chapter 5: The Self: Understanding Ourselves in a Social Context 139
The Origins and Nature of the Self-Concept 140
Cultural Influences on the Self-Concept 142
TRY IT! A Measure of Independence and Interdependence 143
Functions of the Self 144
Knowing Ourselves Through Introspection 145
Focusing on the Self: Self-Awareness Theory 145
TRY IT! Measure Your Private Self-Consciousness 147
Judging Why We Feel the Way We Do: Telling More Than We Can Know 147
The Consequences of Introspecting About Reasons 148
Knowing Ourselves by Observing Our Own Behavior 150
Intrinsic versus Extrinsic Motivation 151
Mindsets and Motivation 154
Understanding Our Emotions: The Two-Factor Theory of Emotion 154
Finding the Wrong Cause: Misattribution of Arousal 157
Using Other People to Know Ourselves 159
Knowing Ourselves by Comparing Ourselves to Others 160
Knowing Ourselves by Adopting Other People’s Views 161
Knowing Our Future Feelings by Consulting Other People 163
Self-Control: The Executive Function of the Self 164
Impression Management: All the World’s a Stage 166
Ingratiation and Self-Handicapping 167
Culture, Impression Management, and Self-Enhancement 169
Self-Esteem: How We Feel About Ourselves 170
Summary 173
Test Yourself 175
Chapter 6: The Need to Justify Our Actions: The Costs and Benefits of Dissonance Reduction 177
The Theory of Cognitive Dissonance 178
When Cognitions Conflict 178
WHY WE OVERESTIMATE THE PAIN OF DISAPPOINTMENT 181
Dissonance and the Self-Concept 182
Decisions, Decisions, Decisions 183
DISTORTING OUR LIKES AND DISLIKES 184
THE PERMANENCE OF THE DECISION 184
TRY IT! The Advantage of Finality 185
CREATING THE ILLUSION OF IRREVOCABILITY 185
THE DECISION TO BEHAVE IMMORALLY 186
Dissonance, Culture, and the Brain 187
DISSONANCE IN THE BRAIN 187
DISSONANCE ACROSS CULTURES 188
Self-Justification in Everyday Life 189
The Justification of Effort 189
TRY IT! Justifying What You’ve Done 191
External versus Internal Justification 191
COUNTERATTITUDINAL ADVOCACY 191
Punishment and Self-Persuasion 193
THE LASTING EFFECTS OF SELF-PERSUASION 194
NOT JUST TANGIBLE REWARDS OR PUNISHMENTS 195
The Hypocrisy Paradigm 196
Justifying Good Deeds and Harmful Acts 197
THE BEN FRANKLIN EFFECT: JUSTIFYING ACTS OF KINDNESS 197
TRY IT! The Internal Consequences of Doing Good 199
DEHUMANIZING THE ENEMY: JUSTIFYING CRUELTY 199
Some Final Thoughts on Dissonance: Learning from Our Mistakes 201
POLITICS AND SELF-JUSTIFICATION 202
OVERCOMING DISSONANCE 203
Summary 205
Test Yourself 206
Chapter 7: Attitudes and Attitude Change: Influencing Thoughts and Feelings 208
The Nature and Origin of Attitudes 210
Where Do Attitudes Come From? 210
COGNITIVELY BASED ATTITUDES 211
AFFECTIVELY BASED ATTITUDES 211
TRY IT! Affective and Cognitive Bases of Attitudes 212
BEHAVIORALLY BASED ATTITUDES 213
Explicit versus Implicit Attitudes 213
When Do Attitudes Predict Behavior? 215
Predicting Spontaneous Behaviors 216
Predicting Deliberative Behaviors 216
SPECIFIC ATTITUDES 217
SUBJECTIVE NORMS 218
PERCEIVED BEHAVIORAL CONTROL 218
How Do Attitudes Change? 219
Changing Attitudes by Changing Behavior: Cognitive Dissonance Theory Revisited 219
Persuasive Communications and Attitude Change 220
THE CENTRAL AND PERIPHERAL ROUTES TO PERSUASION 220
THE MOTIVATION TO PAY ATTENTION TO THE ARGUMENTS 222
THE ABILITY TO PAY ATTENTION TO THE ARGUMENTS 224
HOW TO ACHIEVE LONG-LASTING ATTITUDE CHANGE 225
Emotion and Attitude Change 225
FEAR-AROUSING COMMUNICATIONS 225
EMOTIONS AS A HEURISTIC 227
EMOTION AND DIFFERENT TYPES OF ATTITUDES 228
Attitude Change and the Body 229
The Power of Advertising 230
How Advertising Works 231
Subliminal Advertising: A Form of Mind Control? 232
DEBUNKING THE CLAIMS ABOUT SUBLIMINAL ADVERTISING 233
LABORATORY EVIDENCE FOR SUBLIMINAL INFLUENCE 234
TRY IT! Consumer Brand Attitudes 235
Advertising, Stereotypes, and Culture 235
GENDER STEREOTYPES AND EXPECTATIONS 236
CULTURE AND ADVERTISING 238
Resisting Persuasive Messages 239
Attitude Inoculation 239
Being Alert to Product Placement 239
Resisting Peer Pressure 240
When Persuasion Attempts Backfire: Reactance Theory 241
Summary 243
Test Yourself 244
Chapter 8: Conformity: Influencing Behavior 246
Conformity: When and Why 248
Informational Social Influence: The Need to Know What’s “Right” 250
The Importance of Being Accurate 253
When Informational Conformity Backfires 254
When Will People Conform to Informational Social Influence? 255
WHEN THE SITUATION IS AMBIGUOUS 255
WHEN THE SITUATION IS A CRISIS 255
WHEN OTHER PEOPLE ARE EXPERTS 255
Normative Social Influence: The Need to Be Accepted 256
Conformity and Social Approval: The Asch Line-Judgment Studies 258
The Importance of Being Accurate, Revisited 261
The Consequences of Resisting Normative Social Influence 263
TRY IT! Unveiling Normative Social Influence by Breaking the Rules 264
When Will People Conform to Normative Social Influence? 264
WHEN THE GROUP GROWS LARGER 265
WHEN THE GROUP IS IMPORTANT 265
WHEN ONE HAS NO ALLIES IN THE GROUP 266
WHEN THE GROUP’S CULTURE IS COLLECTIVISTIC 266
Minority Influence: When the Few Influence the Many 268
Strategies for Using Social Influence 269
The Role of Injunctive and Descriptive Norms 270
Using Norms to Change Behavior: Beware the “Boomerang Effect” 272
Other Tactics of Social Influence 273
Obedience to Authority 276
The Role of Normative Social Influence 279
The Role of Informational Social Influence 280
Other Reasons Why We Obey 281
CONFORMING TO THE WRONG NORM 281
SELF-JUSTIFICATION 282
THE LOSS OF PERSONAL RESPONSIBILITY 282
The Obedience Studies, Then and Now 283
IT’S NOT ABOUT AGGRESSION 285
Summary 286
Test Yourself 287
Chapter 9: Group Processes: Influence in Social Groups 289
What Is a Group? 290
Why Do People Join Groups? 290
The Composition and Functions of Groups 291
SOCIAL NORMS 291
SOCIAL ROLES 292
GROUP COHESIVENESS 293
GROUP DIVERSITY 293
Individual Behavior in a Group Setting 295
Social Facilitation: When the Presence of Others Energizes Us 296
SIMPLE VERSUS DIFFICULT TASKS 297
AROUSAL AND THE DOMINANT RESPONSE 297
WHY THE PRESENCE OF OTHERS CAUSES AROUSAL 297
Social Loafing: When the Presence of Others Relaxes Us 299
Gender and Cultural Differences in Social Loafing: Who Slacks Off the Most? 300
Deindividuation: Getting Lost in the Crowd 301
DEINDIVIDUATION MAKES PEOPLE FEEL LESS ACCOUNTABLE 301
DEINDIVIDUATION INCREASES OBEDIENCE TO GROUP NORMS 301
DEINDIVIDUATION ONLINE 302
Group Decisions: Are Two (or More) Heads Better Than One? 303
Process Loss: When Group Interactions Inhibit Good Problem Solving 304
FAILURE TO SHARE UNIQUE INFORMATION 304
GROUPTHINK: MANY HEADS, ONE MIND 305
Group Polarization: Going to Extremes 307
Leadership in Groups 309
LEADERSHIP AND PERSONALITY 309
LEADERSHIP STYLES 309
THE RIGHT PERSON IN THE RIGHT SITUATION 310
GENDER AND LEADERSHIP 310
CULTURE AND LEADERSHIP 312
Conflict and Cooperation 313
Social Dilemmas 313
TRY IT! The Prisoner’s Dilemma 315
INCREASING COOPERATION IN THE PRISONER’S DILEMMA 315
Using Threats to Resolve Conflict 316
EFFECTS OF COMMUNICATION 317
Negotiation and Bargaining 318
Summary 320
Test Yourself 321
Chapter 10: Interpersonal Attraction: From First Impressions to Close Relationships 323
What Predicts Attraction? 325
The Person Next Door: The Propinquity Effect 326
TRY IT! Mapping the Effect of Propinquity in Your Life 326
Similarity 328
OPINIONS AND PERSONALITY 328
INTERESTS AND EXPERIENCES 328
APPEARANCE 329
GENETICS 329
SOME FINAL COMMENTS ABOUT SIMILARITY 329
Reciprocal Liking 330
Physical Attractiveness 331
WHAT IS ATTRACTIVE? 332
CULTURAL STANDARDS OF BEAUTY 332
THE POWER OF FAMILIARITY 334
ASSUMPTIONS ABOUT ATTRACTIVE PEOPLE 334
Evolution and Mate Selection 336
EVOLUTION AND SEX DIFFERENCES 337
ALTERNATE PERSPECTIVES ON SEX DIFFERENCES 338
Making Connections in the Age of Technology 340
Attraction 2.0: Mate Preference in an Online Era 341
The Promise and Pitfalls of Online Dating 343
Love and Close Relationships 345
Defining Love: Companionship and Passion 345
TRY IT! Passionate Love Scale 347
Culture and Love 347
Attachment Styles in Intimate Relationships 349
This Is Your Brain . . . in Love 351
Theories of Relationship Satisfaction: Social Exchange and Equity 352
SOCIAL EXCHANGE THEORY 352
EQUITY THEORY 355
Ending Intimate Relationships 358
The Process of Breaking Up 358
The Experience of Breaking Up 359
Summary 361
Test Yourself 362
Chapter 11: Prosocial Behavior: Why Do People Help? 364
Basic Motives Underlying Prosocial Behavior: Why Do People Help? 365
Evolutionary Psychology: Instincts and Genes 366
KIN SELECTION 366
THE RECIPROCITY NORM 367
TRY IT! The Dictator Game 367
GROUP SELECTION 368
Social Exchange: The Costs and Rewards of Helping 368
Empathy and Altruism: The Pure Motive for Helping 369
Personal Qualities and Prosocial Behavior: Why Do Some People Help More Than Others? 373
Individual Differences: The Altruistic Personality 374
TRY IT! Empathic Concern 374
Gender Differences in Prosocial Behavior 375
Cultural Differences in Prosocial Behavior 375
Religion and Prosocial Behavior 377
The Effects of Mood on Prosocial Behavior 377
EFFECTS OF POSITIVE MOODS: FEEL GOOD, DO GOOD 377
FEEL BAD, DO GOOD 378
Situational Determinants of Prosocial Behavior: When Will People Help? 379
Environment: Rural versus Urban 379
Residential Mobility 380
The Number of Bystanders: The Bystander Effect 381
NOTICING AN EVENT 382
INTERPRETING THE EVENT AS AN EMERGENCY 383
ASSUMING RESPONSIBILITY 385
KNOWING HOW TO HELP 386
DECIDING TO IMPLEMENT THE HELP 386
Effects of the Media: Video Games and Music Lyrics 386
How Can Helping Be Increased? 388
Increasing the Likelihood That Bystanders Will Intervene 388
Increasing Volunteerism 390
Positive Psychology, Human Virtues, and Prosocial Behavior 391
Summary 392
Test Yourself 393
Chapter 12: Aggression: Why Do We Hurt Other People? Can We Prevent It? 395
Is Aggression Innate, Learned, or Optional? 396
The Evolutionary View 397
AGGRESSION IN OTHER ANIMALS 398
Culture and Aggression 398
CHANGES IN AGGRESSION ACROSS TIME AND CULTURES 399
CULTURES OF HONOR 400
Gender and Aggression 401
PHYSICAL AGGRESSION 401
RELATIONAL AGGRESSION 402
TRY IT! Do Women and Men Differ in Their Responses? 403
Learning to Behave Aggressively 403
Some Physiological Influences 405
THE EFFECTS OF ALCOHOL 405
THE EFFECTS OF PAIN AND HEAT 406
Social Situations and Aggression 407
Frustration and Aggression 408
Provocation and Reciprocation 409
TRY IT! Insults and Aggression 410
Weapons as Aggressive Cues 410
Putting the Elements Together: The Case of Sexual Assault 411
MOTIVATIONS FOR RAPE 411
SEXUAL SCRIPTS AND THE PROBLEM OF CONSENT 412
PUTTING THE ELEMENTS TOGETHER 413
Violence and the Media 414
Studying the Effects of Media Violence 414
EXPERIMENTAL STUDIES 415
LONGITUDINAL STUDIES 416
The Problem of Determining Cause and Effect 417
How to Decrease Aggression 419
Does Punishing Aggression Reduce Aggression? 419
USING PUNISHMENT ON VIOLENT ADULTS 420
Catharsis and Aggression 421
THE EFFECTS OF AGGRESSIVE ACTS ON SUBSEQUENT AGGRESSION 421
BLAMING THE VICTIM OF OUR AGGRESSION 422
What Are We Supposed to Do with Our Anger? 423
VENTING VERSUS SELF-AWARENESS 423
TRY IT! Controlling Your Anger 424
TRAINING IN COMMUNICATION AND PROBLEM-SOLVING SKILLS 424
COUNTERING DEHUMANIZATION BY BUILDING EMPATHY 425
Disrupting the Rejection-Rage Cycle 426
Summary 428
Test Yourself 431
Chapter 13: Prejudice: Causes, Consequences, and Cures 433
Defining Prejudice 434
The Cognitive Component: Stereotypes 435
FROM CATEGORIES TO STEREOTYPES 436
TRY IT! Stereotypes and Aggression 437
WHAT’S WRONG WITH POSITIVE STEREOTYPES? 437
STEREOTYPES OF GENDER 438
The Affective Component: Emotions 440
TRY IT! Identifying Your Prejudices 441
The Behavioral Component: Discrimination 441
RACIAL DISCRIMINATION 441
GENDER DISCRIMINATION 442
THE ACTIVATION OF PREJUDICE 443
Detecting Hidden Prejudices 447
Ways of Identifying Suppressed Prejudices 447
Ways of Identifying Implicit Prejudices 448
The Effects of Prejudice on the Victim 450
The Self-Fulfilling Prophecy 450
Stereotype Threat 451
Causes of Prejudice 454
Pressures to Conform: Normative Rules 454
Social Identity Theory: Us versus Them 456
ETHNOCENTRISM 456
IN-GROUP BIAS 456
OUT-GROUP HOMOGENEITY 457
BLAMING THE VICTIM 458
JUSTIFYING FEELINGS OF ENTITLEMENT AND SUPERIORITY 459
Realistic Conflict Theory 460
ECONOMIC AND POLITICAL COMPETITION 461
Reducing Prejudice 462
The Contact Hypothesis 463
When Contact Reduces Prejudice 465
WHERE DESEGREGATION WENT WRONG 466
Cooperation and Interdependence: The Jigsaw Classroom 467
WHY DOES JIGSAW WORK? 468
TRY IT! Jigsaw-Type Group Study 469
THE GRADUAL SPREAD OF COOPERATIVE AND INTERDEPENDENT LEARNING 470
Summary 471
Test Yourself 473
Social Psychology in Action 1 475
Using Social Psychology to Achieve a Sustainable and Happy Future 475
Applied Research in Social Psychology 478
Capitalizing on the Experimental Method 479
ASSESSING THE EFFECTIVENESS OF INTERVENTIONS 479
POTENTIAL RISKS OF SOCIAL INTERVENTIONS 480
Social Psychology to the Rescue 481
Using Social Psychology to Achieve a Sustainable Future 481
Conveying and Changing Social Norms 482
TRY IT! Reducing Littering with Descriptive Norms 483
Keeping Track of Consumption 484
Introducing a Little Competitiveness 485
Inducing Hypocrisy 485
Removing Small Barriers to Achieve Big Changes 487
Happiness and a Sustainable Lifestyle 489
What Makes People Happy? 489
SATISFYING RELATIONSHIPS 489
FLOW: BECOMING ENGAGED IN SOMETHING YOU ENJOY 490
ACCUMULATE EXPERIENCES, NOT THINGS 490
HELPING OTHERS 491
TRY IT! Applying the Research to Your Own Life 492
Do People Know What Makes Them Happy? 492
Summary 493
Test Yourself 494
Social Psychology in Action 2 496
Social Psychology and Health 496
Stress and Human Health 497
Resilience 498
Effects of Negative Life Events 499
TRY IT! The College Life Stress Inventory 500
LIMITS OF STRESS INVENTORIES 501
Perceived Stress and Health 501
Feeling in Charge: The Importance of Perceived Control 502
INCREASING PERCEIVED CONTROL IN NURSING HOMES 503
DISEASE, CONTROL, AND WELL-BEING 505
Coping with Stress 506
Gender Differences in Coping with Stress 507
Social Support: Getting Help from Others 507
TRY IT! Social Support 508
Reframing: Finding Meaning in Traumatic Events 509
Prevention: Promoting Healthier Behavior 511
Summary 513
Test Yourself 514
Social Psychology in Action 3 516
Social Psychology and the Law 516
Eyewitness Testimony 518
Why Are Eyewitnesses Often Wrong? 518
ACQUISITION 518
STORAGE 520
RETRIEVAL 522
Judging Whether Eyewitnesses Are Mistaken 523
RESPONDING QUICKLY 524
THE PROBLEM WITH VERBALIZATION 524
POST-IDENTIFICATION FEEDBACK 525
TRY IT! The Accuracy of Eyewitness Testimony 526
The Recovered Memory Debate 526
Juries: Group Processes in Action 529
How Jurors Process Information During the Trial 529
Confessions: Are They Always What They Seem? 530
Deliberations in the Jury Room 532
Summary 533
Test Yourself 534
Glossary 536
References 542
Credits 587
Name Index 593
A 593
B 593
C 594
D 595
E 596
F 596
G 597
H 597
I 598
J 598
K 599
L 599
M 600
N 602
O 602
P 602
Q 603
R 603
S 603
T 605
U 605
V 605
W 606
X 606
Y 607
Z 607
Subject Index 608
A 608
B 608
C 609
D 610
E 610
F 611
G 611
H 612
I 612
J 613
K 613
L 613
M 613
N 613
O 614
P 614
Q 615
R 615
S 615
T 616
U 617
V 617
W 617
Y 617
Z 617
Answer Key 619