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Strategic Management and Business Policy: Globalization, Innovation and Sustainability, Global Edition

Strategic Management and Business Policy: Globalization, Innovation and Sustainability, Global Edition

Thomas L. Wheelen | J. David Hunger | Alan N. Hoffman | Charles E. Bamford

(2017)

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Book Details

Abstract

For courses in Strategic Management and Business Policy.

 

Utilize a strategic management model to learn and apply key concepts through cases

Picking up where the popular previous editions left off, Strategic Management and Business Policy: Globalization, Innovation and Sustainability, 15th Edition further sharpens and modernizes this classic text’s approach to teaching strategy with an emphasis on globalization, innovation, and sustainability. Throughout, the authors equip students with the strategic concepts they will need to know as they face the issues that all organizations must build upon to push their businesses forward. In this edition, Alan Hoffman and Chuck Bamford bring a fresh perspective to this extraordinarily well­-researched and practically crafted lesson. Also included is a new chapter on Global Strategy, along with new vignettes and comprehensive, real-world case studies.

 

Pearson MyLabTM Management not included. Students, if Pearson MyLab Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. Pearson MyLab Management should only be purchased when required by an instructor. Instructors, contact your Pearson rep for more information.


Pearson MyLab Management is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

Table of Contents

Section Title Page Action Price
Cover Cover
Brief Contents 5
Contents 6
Preface 21
About the Authors 29
Part One Introduction to Strategic Management and Business Policy 33
Chapter 1 Basic Concepts of Strategic Management 34
The Study of Strategic Management 37
Phases of Strategic Management 37
Benefits of Strategic Management 38
Globalization, Innovation, and Sustainability: Challenges to Strategic Management 39
Impact of Globalization 40
Impact of Innovation 41
Global Issue: Asean: Regional Trade Associations 42
Impact of Sustainability 42
Theories of Organizational Adaptation 44
Creating a Learning Organization 44
Basic Model of Strategic Management 46
Environmental Scanning 46
Strategy Formulation 48
Strategy Implementation 52
Evaluation and Control 53
Feedback/learning Process 54
Initiation of Strategy: Triggering Events 54
Strategic Decision Making 55
What Makes a Decision Strategic? 55
Mintzberg’s Modes of Strategic Decision Making 56
Strategic Decision-making Process: Aid to Better Decisions 57
The Strategic Audit: Aid to Strategic Decision Making 58
End of Chapter Summary 59
Appendix 1.A Strategic Audit of a Corporation\r 64
Chapter 2 Corporate Governance 72
Role of the Board of Directors 75
Responsibilities of the Board 76
Board of Directors Composition 79
Innovation Issue: Jcpeney and Innovation 80
Strategy Highlight: Agency Theory Versus Stewardship Theory in Corporate Governance 81
Nomination and Election of Board Members 85
Organization of the Board 86
Impact of Sarbanes–Oxley on U.S. Corporate Governance\r 87
Global Issue: Global Busines Board Activism at Yaho! 88
Improving Governance 89
Evaluating Governance 89
Avoiding Governance Improvements 90
Trends in Corporate Governance 90
The Role of Top Management 91
Responsibilities of Top Management 92
Sustainability Issue: Ceo Pay and Corporate Performance 92
End of Chapter Summary 95
Chapter 3 Social Responsibility and Ethics in Strategic Management 102
Social Responsibilities of Strategic Decision Makers 104
Responsibilities of a Business Firm 104
Sustainability 107
Sustainability Issue: Marks & Spencer Leads the Way 108
Corporate Stakeholders 108
Stakeholder Analysis 109
Strategy Highlight: Johnson & Johnson Credo 111
Ethical Decision Making 111
Some Reasons for Unethical Behavior 112
Global Issue: How Rule-based and Relationship-based Governance Systems Affect Ethical Behavior 113
Innovation Issue: Turning a Need into a Busines to Solve the Need 115
Encouraging Ethical Behavior 116
Views on Ethical Behavior 117
End of Chapter Summary 119
Part Two Scanning the Environment 123
Chapter 4 Environmental Scanning and Industry Analysis 124
Aspects of Environmental Scanning 126
Identifying External Environmental Variables 127
Sustainability Issue: Gren Supercars 128
Strategic Importance of the External Environment 129
Scanning the Societal Environment: Steep Analysis 129
Global Issue: Suvs Power on in China 137
Identifying External Strategic Factors 139
Industry Analysis: Analyzing the Task Environment 139
Porter’s Approach to Industry Analysis 140
Industry Evolution 144
Categorizing International Industries 144
Innovation Issue: Taking Stock of an Obsesion 145
International Risk Assessment 146
Strategic Groups 146
Strategic Types 147
Hypercompetition 148
Using Key Success Factors to Create an Industry Matrix 149
Competitive Intelligence 150
Sources of Competitive Intelligence 151
Strategy Highlight Evaluating Competitive Inteligence 152
Monitoring Competitors for Strategic Planning 153
Forecasting 154
Danger of Assumptions 154
Useful Forecasting Techniques 154
The Strategic Audit: A Checklist for Environmental Scanning\r 156
Synthesis of External Factors 156
End of Chapter Summary 158
Chapter 5 Organizational Analysis and Competitive Advantage 164
A Resource-based Approach to Organizational Analysis—Vrio\r 166
Core and Distinctive Competencies 166
Using Resources/capabilities to Gain Competitive Advantage 169
Business Models 170
Value-Chain Analysis\r 172
Industry Value-chain Analysis 172
Corporate Value-Chain Analysis\r 174
Scanning Functional Resources and Capabilities 175
Basic Organizational Structures 175
Culture 177
Global Issue: Managing Corporate Culture for Global Competitive Advantage: Abb Vs. Panasonic 179
Strategic Marketing Issues 179
Innovation Issue: Docomo Moves Against the Grain 181
Strategic Financial Issues 182
Strategic Research and Development (R&D) Issues\r 183
Strategic Operations Issues 185
Strategic Human Resource Management (HRM) Issues\r 187
Strategic Information Systems/Technology Issues\r 189
Sustainability Issue: The Olympic Games—London 2012/Sochi 2014/Rio 2016 & Tokyo 2020\r 190
The Strategic Audit: a Checklist for Organizational Analysis 192
Synthesis of Internal Factors (IFAS)\r 192
End of Chapter Summary 194
Part Three Strategy Formulation 199
Chapter 6 Strategy Formulation: Business Strategy 200
A Framework for Examining Business Strategy 202
Generating a Strategic Factors Analysis Summary (SFAS) Matrix\r 203
Finding Market Niches 205
Mission and Objectives 206
Business Strategies 207
Porter’s Competitive Strategies 207
Global Issue: Has Emirates Reached the Limit of Globalization? 209
Innovation Issue: Cheg and Colege Textboks 212
Sustainability Issue: Strategic Sustainability—ESPN\r 214
Cooperative Strategies 215
Strategic Alliances 216
End of Chapter Summary 220
Chapter 7 Strategy Formulation: Corporate Strategy 224
Corporate Strategy 226
Directional Strategy 226
Growth Strategies 227
Strategy Highlight: Transaction Cost Economics Analyzes Vertical Growth Strategy 230
Global Issue: Global Expansion Is Not Always a Path to Growth 232
Controversies in Directional Growth Strategies 233
Stability Strategies 234
Retrenchment Strategies 235
Portfolio Analysis 237
Bcg Growth-share Matrix 238
Sustainability Issue: General Motors and The Electric Car \r 240
Advantages and Limitations of Portfolio Analysis 241
Managing a Strategic Alliance Portfolio 241
Corporate Parenting 242
Innovation Issue: To Red Hat or Not?\r 243
Developing a Corporate Parenting Strategy 244
Horizontal Strategy and Multipoint Competition 244
End of Chapter Summary 245
Chapter 8 Strategy Formulation: Functional Strategy and Strategic Choice 250
Functional Strategy 252
Marketing Strategy 252
Financial Strategy 254
Research and Development (r&d) Strategy 255
Operations Strategy 256
Global Issue: Why Is Starbucks Afraid of Italy? 257
Purchasing Strategy 258
Sustainability Issue: How Hot Is Hot? 259
Innovation Issue: When an Innovation Fails to Live Up to Expectations 260
Logistics Strategy 261
Human Resource Management (HRM) Strategy\r 261
Information Technology Strategy 262
The Sourcing Decision: Location of Functions 262
Strategies to Avoid 265
Strategic Choice: Constructing Scenarios 265
Constructing Corporate Scenarios 266
The Process of Strategic Choice 271
Using Policies to Guide Strategic Choices 273
End of Chapter Summary 273
Part Four Strategy Implementation and Control 279
Chapter 9 Strategy Implementation: Global Strategy 280
International Entry 282
International Coordination 284
International Strategic Alliances 285
Stages of International Development 285
International Employment 286
Measurement of Performance 288
End of Chapter Summary 290
Chapter 10 Strategy Implementation: Organizing and Structure 294
Strategy Implementation 296
Who Implements Strategy? 297
What Must Be Done? 297
Developing Programs, Budgets, and Procedures 297
Sustainability Issue: A Beter Botle—Ecologic Brands\r 298
Achieving Synergy 302
How Is Strategy to Be Implemented? Organizing for Action 303
Structure Follows Strategy 303
Stages of Corporate Development 304
Innovation Issue: The P&G Innovation Machine Stumbles\r 305
Organizational Life Cycle 309
Flexible Types of Organizational Structure 310
The Matrix Structure 310
Network Structure—The Virtual Organization\r 312
Global Issue: Outsourcing Comes Ful Circle 313
Cellular/Modular Organization: A New Type of Structure?\r 314
Reengineering and Strategy Implementation 314
Six Sigma 315
Designing Jobs to Implement Strategy 316
Centralization Versus Decentralization 317
End of Chapter Summary 318
Chapter 11 Strategy Implementation: Staffing and Directing 324
Staffing 326
Staffing Follows Strategy 327
Selection and Management Development 329
Innovation Issue: How to Kep Apple “cool” 329
Problems in Retrenchment 331
Leading 333
Managing Corporate Culture 333
Sustainability Issue: Panera and the “Panera Cares Comunity Café\r 334
Action Planning 338
Management by Objectives 340
Total Quality Management 341
Global Issue: Cultural Diferences Create Implementation Problems in Merger 342
End of Chapter Summary 342
Chapter 12 Evaluation and Control 348
Measuring Performance 350
Appropriate Measures 350
Types of Controls 351
Innovation Issue: Solar Power and The Grid\r 352
Activity-Based Costing\r 353
Enterprise Risk Management 354
Primary Measures of Corporate Performance 354
Sustainability Issue: The End of the Cash Register Receipt\r 357
Balanced Scorecard Approach: Using Key Performance Measures 358
Primary Measures of Divisional and Functional Performance 360
Responsibility Centers 360
Using Benchmarking to Evaluate Performance 362
Global Issue: Counterfeit Goods and Pirated Software: A Global Problem\r 363
Strategic Information Systems 363
Enterprise Resource Planning 364
Radio Frequency Identification and Near Field Communication 364
Divisional and Functional Is Support 365
Problems in Measuring Performance 365
Short-Term Orientation\r 366
Goal Displacement 367
Guidelines for Proper Control 368
Aligning Incentives 369
End of Chapter Summary 371
Part Five Introduction to Case Analysis 377
Chapter 13 Suggestions for Case Analysis 378
The Case Method 380
Researching the Case Situation 380
Financial Analysis: a Place to Begin 381
Analyzing Financial Statements 381
Common-Size Statements\r 385
Z-Value and the Index of Sustainable Growth\r 385
Useful Economic Measures 386
Format for Case Analysis: the Strategic Audit 386
End of Chapter Summary 389
Appendix 13.A Resources for Case Research\r 391
Appendix 13.B Suggested Case Analysis Methodology Using the Strategic Audit\r 393
Appendix 13.C Example of Student-written Strategic Audit\r 396
Part Six Cases in Strategic Management 1-1
Section A Executive Leadership\r 1-7
Case 1 The Recalcitrant Director at Byte Products, Inc.: Corporate Legality Versus Corporate Responsibility\r 1-7
Case 2 The Wallace Group\r 2-1
Section B Business Ethics 3-1
Case 3 Everyone Does It 3-1
Case 4 The Audit\r 4-1
Section C Corporate Governance and Social Responsibility 5-1
Case 5 Early Warning or False Sense of Security? Concussion Risk and the Case of the Impact-Sensing Football Chinstrap\r 5-1
Case 6 The Storm of Governance Reform at the American Red Cross\r 6-1
Case 7 Chipotle Mexican Grill, Inc.: Conscious Capitalism by Serving “Food with Integrity”\r 7-1
Section D Privacy 8-1
Case 8 Google and the Right to Be Forgotten 8-1
Section E International Issues in Strategic Management 9-1
Case 9 Harley Davidson: an Overreliance on Aging Baby Boomers 9-1
Case 10 Uber: Feeling the Heat from Competitors and Regulators Worldwide 10-1
Section F General Issues in Strategic Management 11-1
Industry One: Internet Companies 11-1
Case 11 Pandora Internet Radio (2014): Just Press Play 11-1
Case 12 Amazon.com, Inc.: Retailing Giant to High-Tech Player? \r 12-1
Case 13 Blue Nile, Inc.: “Stuck in the Middle” of the Diamond Engagement Ring Market\r 13-1
Industry Two: Entertainment and Leisure 14-1
Case 14 Groupon Inc.: Daily Deal or Lasting Success? 14-1
Case 15 Netflix Inc.: the 2011 Rebranding/price Increase Debacle 15-1
Case 16 Town Sports International Holdings, Inc.: Unsquashable 16-1
Case 17 Zynga, Inc. (2011): Whose Turn Is It? 17-1
Industry Three: Food and Beverage 18-1
Case 18 the Boston Beer Company: Brewers of Samuel Adams Boston Lager (mini Case) 18-1
Case 19 Panera Bread Company (2010): Still Rising Fortunes? 19-1
Case 20 Whole Foods Market (2010): How to Grow in an Increasingly Competitive Market? (Mini Case)\r 20-1
Case 21 Burger King (Mini Case)\r 21-1
Case 22 Sonic Restaurants: Does Its Drive-in Business Model Limit Future Growth Potential? 22-1
Case 23 “Breaking Up Is Hard to Do”: Pepsico in 2014\r 23-1
Industry Four: Apparel 24-1
Case 24 Under Armour 24-1
Case 25 Toms Shoes (Mini Case)\r 25-1
Case 26 J.C. Penney Company, Inc.: Surviving the Ron Johnson (CEO) Era\r 26-1
Industry Five: Retailing 27-1
Case 27 Best Buy Co. Inc. (2009): A Sustainable Customer-Centricity Model?\r 27-1
Case 28 Target Corp’s Tarnished Reputation: Failure in Canada and a Massive Data Breach 28-1
Case 29 Staples: the Fierce Battle Between Brick and Mortar Vs. Online Sales 29-1
Industry Six: Transportation 30-1
Case 30 Tesla Motors, Inc.: The First U.S. Car Company IPO Since 1956\r 30-1
Case 31 Tomtom: New Competition Everywhere! 31-1
Industry Seven: Manufacturing 32-1
Case 32 General Electric, Ge Capital, and the Financial Crisis of 2008: the Best of the Worst in the Financial Sector? 32-1
Case 33 Snap-on Tools: a Victim of Its Own Success 33-1
Glossary G-1
Name Index I-1
Subject Index I-6