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Institutional Governance and Regulation of Water Services

Institutional Governance and Regulation of Water Services

Michael J. Rouse

(2007)

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Book Details

Abstract

New edition available September 2013  
Institutional Governance and Regulation of Water Services provides the key elements of policy, governance and regulation necessary for sustainable water and sanitation services. On policy matters, it covers important aspects of separation of policy and delivery, integrated planning, sustainable cost recovery, provisions for the poor, and transparency. Regulation and Regulatory Bodies are presented in their various forms, with discussion of why some form of independent scrutiny is essential for sustainability. There is a separate chapter on Drinking Water Quality Regulation including setting standards and discussion on how to incorporate managing risk in regulatory approaches. 
It is the first book to give a comprehensive review of the key elements of policy, governance and regulation for sustainable water services, based on experience from around the world. The focus is on what works and what does not, based on consideration of basic principles and on case studies in both developing and developed countries. Institutional Governance and Regulation of Water Services is an invaluable information source for national and local governments responsible for water policy, for water utility managers, and for students who will be the policy makers of tomorrow. It should also be of value to all those concerned with water policy matters in donor agencies and international banks as well as for academics involved in the teaching of water policy, governance and regulation. 
About the author: Michael Rouse is a Distinguished Research Associate at the University of Oxford and manages the Institutional Governance and Regulation module of the University’s MSc Course on Water Science, Policy and Management. He was formerly Head of the Drinking Water Inspectorate in London and has extensive knowledge and experience of water governance and regulation, including all aspects of audit and enforcement, and the governance issues related to both public sector management and privatisation. He has wide knowledge of water technical and operational matters, based on his applied research and development background at the Water Research Centre, where he spent 9 years as Managing Director. Michael has a good understanding of international water matters and advises governments on policy and regulation. He is a Past President of the International Water Association. He is a visiting professor at Tsinghua University in Beijing and at the Shanghai Academy of Social Science. In 2000 he was awarded the CBE (Commander of the British Empire) for his professional services.

Table of Contents

Section Title Page Action Price
Contents
Foreword
Preface
Acknowledgements
1. Important Policy Issues Some bricks in the wall
Government structures and responsibilities
Separation of policy, regulation and delivery
The question of water utility size
Centralisation or decentralisation?
Water resource planning
Vertical integration
The importance of continuous supplies
Sanitation policy
Corruption
Consumer participation
Cost recovery, tariffs and affordability
Water as a human right
Water for health
National water and sanitation plans
References
2. Regulation and Regulatory Bodies Friend or foe?
What is regulation?
What is economic regulation?
Why not self-regulation?
Why independent economic regulation?
Why independent drinking water quality regulation?
Environmental quality regulation
Regulation by contract
Regulatory bodies
England and Wales
Scotland
Northern Ireland
Chile
Zambia
State of Victoria, Australia
Manila, The Philippines
Ghana
Portugal
Lessons learned from the examples
Expert panels
Regulation in assisting the poor and unserved
Conclusion on the key elements of regulation
References
3. Planning, Financing and Cost Recovery Water: not a free for all
Finance needs and cost elements
Where not to be
Start-up costs
Donor and bank investment
Water charges
Adequate investment in the existing infrastructure
Making provision for the poor
The controversial issue of dealing with non-payment
Responsibility of determining tariffs
The need for an integrated planning process
Some examples showing the need for integrated planning
England and Wales
References
4. Drinking Water Quality and Regulation Better safe than sorry
Threats to the safety of drinking water
Approaches to the provision of safe drinking water
The Bonn Charter
WHO Guidelines
Water safety plans
Audit of water safety plans
Drinking water safety plans in developing countries
Ghana Water Company Limited
Verification and standards
Interim drinking water quality standards
A word about disinfection
Monitoring, audit and enforcement
The example of the Drinking Water Inspectorate in London
References
5. Transparency and Public Participation It’s good to talk
Levels of public participation
Levels of participation in water services
Media briefing
Public meetings
Water Consumer Councils
Local Community Groups and local action agenda
La Paz, Bolivia
Accra, Ghana
Savelugu, Ghana
India – Alwar District
India – Kolhapur
Orangi, Karachi, Pakistan
San Luis, Agusan del Sur, The Philippines
Tanzania
Effective public participation
Developed countries
Developing countries – rural areas
Developing countries – urban areas
The role of governments
The best is yet to come?
References
6. Stimulating Improved Performance of Water Service Utilities How to encourage improvement
Separation of policy and service delivery functions
Building management capability
Management incentives
Incentive-based water pricing systems
Benchmarking and comparative competition
A public service ethic – good or bad?
References
7. Steps for Successful Public Sector Operations Reform is in order
The traditional municipal model
Government actions for reform
The four basic models
The Seattle story
Brisbane, Queensland, Australia
Ontario, Canada
Victoria, Australia
The Netherlands
Haiphong, Vietnam
Ghana
General lessons
References
8. Steps for the Successful Use of the Private Sector Tapping commercial energy
Some examples of the history of the private water sector
The emotive arguments
Highly publicised examples of the use of the private sector
Atlanta, USA
La Paz and Cochabamba, Bolivia
Adelaide, Australia
Jakarta, Indonesia
Principles of effective procurement
Partnering
A perfect concession contract?
Regulation in concession contract situations
Equity-based privatisation
Chile
China
Macao
Chengdu
Ma’anshan
This Chapter
References
9. The Story of England and Wales A sequence of developments
History of water services in England and Wales 1974–1989
The Water Act 1989
Regulation of drinking water quality
Environmental regulation
The Consumer Council for Water
Standards of service performance
The periodic review process
The ‘Drought’ of 2006
References
10. Summary Bringing it all together
1. Important policy issues
2. Regulation and regulatory bodies
3. Planning, financing and cost recovery
4. Drinking water quality standards and regulation
5. Transparency and public participation
6. Stimulating improved performance
7. Steps for successful public sector operations
8. Steps for the successful use of the private sector
Equity-based privatisation
9. The Story of England and Wales
Footnote on the public versus private question
Appendix The UNDP Human Development Report 2006
Index