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Information Literacy in the Workplace

Information Literacy in the Workplace

Marc Forster

(2017)

Abstract

This book explains how information literacy (IL) is essential to the contemporary workplace and is fundamental to competent, ethical and evidence-based practice. In today’s information-driven workplace, information professionals must know when research evidence or relevant legal, business, personal or other information is required, how to find it, how to critique it and how to integrate it into one’s knowledge base. To fail to do so may result in defective and unethical practice which could have devastating consequences for clients or employers. There is an ethical requirement for information professionals to meet best practice standards to achieve the best outcome possible for the client. This demands highly focused and complex information searching, assessment and critiquing skills. Using a range of new perspectives, Information Literacy in the Workplace demonstrates several aspects of IL’s presence and role in the contemporary workplace, including IL’s role in assuring competent practice, its value to employers as a return on investment, and its function as an ethical safeguard in the duty and responsibilities professionals have to clients, students and employers. Chapters are contributed by a range of international experts, including Christine Bruce, Bonnie Cheuk, Annemaree Lloyd with a foreword from Jane Secker. Content covered includes: - examination of the value and impact of IL in the workplace - how IL is experienced remotely, beyond workplace boundaries - IL’s role in professional development - organizational learning and knowledge creation - developing information professional competencies - how to unlock and create value using IL in the workplace. This book will be useful for librarians and LIS students in understanding how information literacy is experienced by professions they support; academics teaching professional courses; professionals (e.g. medical, social care, legal and business based) and their employers in showing that IL is essential to best practice and key to ethical practice.
Students, librarians, professionals and organisations would do well to consider and explore the increasingly driven imperative that IL skills will be needed in a connected, ethical, constantly evolving future, and this book provides a platform to start on this road.
Patricia Darwish
RMIT University Library
Journal of the Australian Library and Information Association
Informed and informative, thoughtful and thought-provoking, "Information Literacy in the Workplace" will prove to be applicably useful for librarians and LIS students in understanding how information literacy is experienced by the professions they support and academics teaching professional courses. It will also be of interest to professionals (e.g. medical, social care, legal and business based) and their employers in showing that IL is essential to best practice and key to ethical practice. 

Midwest Book Review
Information Literacy in the Workplace makes the important point that IL is also essential in the contemporary workplace...I was particularly taken by Foster’s own chapter, “Information Literacy’s role in workplace competence, ‘best practice’ and the ethics of professional obligation,” in which he emphasizes that professionals are ethically required to use the best evidence they can in making their decisions since “[n]ot to be information-literate may result in harmful outcomes”

Ashley Thomson
J.N. Desmarais Library, Laurentian University
Partnership: The Canadian Journal of Library and Information Practice and Research
Dr Marc Forster is a librarian at the University of West London, looking after the needs of the College of Nursing, Midwifery and Healthcare. His research interests include information literacy’s role in learning and in the performance of the professional role. Contributors: Christine S. Bruce, Professor, Information Systems School, Queensland University of Technology Bonnie Cheuk, Executive, Euroclear Stéphane Goldstein, Executive Director, InformAll Annemaree Lloyd, Professor, Swedish School of Library and Information Science, University of Borås Stephen Roberts, Associate Professor, Information Management, University of West London Elham Sayyad Abdi, Associate Lecturer, Information Systems School, Queensland University of Technology Mary M. Somerville, University Librarian for University of the Pacific Libraries in Sacramento, San Francisco, and Stockton, California, USA Andrew Whitworth, Director of Teaching and Learning Strategy, Manchester Institute of Education, University of Manchester
This book offers a fresh perspective and suggests ways to reframe IL so that it is acknowledged throughout a workplace as relevant and valuable. It provides ideas for information professionals on how to develop their own and their colleagues’ IL in a workplace context, as well as on how to support students in their transition to work...This book is relevant to information professionals who support workplaces, to academic librarians who support student and staff IL, and also to those who are studying IL.

Lynne Meehan
Department of Engineering Librarian, University of Cambridge
Journal of Information Literacy
This book explains how information literacy (IL) is essential to the contemporary workplace and is fundamental to competent, ethical and evidence-based practice.

In today’s information-driven workplace, information professionals must know when research evidence or relevant legal, business, personal or other information is required, how to find it, how to critique it and how to integrate it into their knowledge base. To fail to do so may result in defective and unethical practice which could have devastating consequences for clients or employers. There is an ethical requirement for information professionals to meet best practice standards to achieve the best outcome possible for the client. This demands highly focused and complex information searching, assessment and critiquing skills.

Using a range of new perspectives, Information Literacy in the Workplace demonstrates several aspects of IL’s presence and role in the contemporary workplace, including IL’s role in assuring competent practice, its value to employers as a return on investment, and its function as an ethical safeguard in the duty and responsibilities professionals have to clients, students and employers. 

Chapters are contributed by a range of international experts, including Christine Bruce, Bonnie Cheuk and Annemaree Lloyd, with a foreword from Jane Secker.

Content covered includes:

  •  examination of the value and impact of IL in the workplace 
  • how IL is experienced remotely, beyond workplace boundaries
  • IL’s role in professional development 
  • organizational learning and knowledge creation
  • developing information professional competencies
  • how to unlock and create value using IL in the workplace.

This book will be useful for librarians and LIS students in understanding how information literacy is experienced by the professions they support and academics teaching professional courses. It will also be of interest to professionals (e.g. medical, social care, legal and business based) and their employers in showing that IL is essential to best practice and key to ethical practice.