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Positive Social Work

Positive Social Work

Julie Adams | Angie Sheard

(2017)

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Book Details

Abstract

Leaving university and entering the world of social work can be quite a daunting experience, though also exciting and challenging. Positive Social Work helps you as a NQSW to understand your role within the context of a constantly developing social work service. Now updated with the Knowledge and Skills statements, it ensures that you are equipped with everything you need to do the job as best you can.

Positive Social Work is packed with information and resources to enable you as an NQSW to work in a professional manner, to protect yourself from the pressures of the role and to ensure you know where to look for support. This book also assists you with ongoing professional development by giving you tools you can adapt for your own area of Social Work.

This book provides a unique tool designed to support your journey through the Assessed & Supported Year in Employment and is full of case studies and exercises designed to help your understanding and develop positive habits which will enhance your career.


Thank you very much for the text Positive Social Work Practice. I teach on a range of modules in health and social care courses at Foundation and Degree Level. I am a registered social worker and have been qualified for 30 years. I left the social work teaching team here after 8 years, but have found that I have been able to use my social work knowledge to very good purpose in a course that teaches people who are undertaking degrees and may chose to go into social care management, social work, teaching or nursing. This 'ramble' I share with you as I feel this text will be very helpful to the students on the course I teach. It has a large cohort each year. Students undertake placements and are prepared for them through teaching. I am very pleased to tell you that your text will be one recommended as critical reading . The book is very accessible, it does not shirk difficult discussions or case examples, such as agile working or home working. There is a clear, positive and hopeful voice. I am studying for a DBA( a Doctorate by taught and research route for business and care professionals) with the theme of Empathy and Social Work and your text is an interesting reflection of changing times upon which I can draw.


Gavin Millar, Anglia Ruskin University

Julie began working in residential care in 1992, working within children’s disability before moving to mainstream settings. Having qualified in 1999 she then moved to field Social Work and has worked in a variety of settings including child protection, adoption, looked after children and also had a brief spell working overseas. Julie worked her way through the ranks from Social Worker to Team Manager and has also spent some time working in a hospital setting with adults with complex health and permanent conditions. Julie has mentored Social Workers and delivers training with Angie and is always looking for new learning experiences.

Angie began working in residential care with children in 1982 and qualified as a SW in 1987. Having moved to work in the voluntary sector, she returned to statutory social work in 2002, where she worked predominantly with children, young people and families. Following five years as an agency SW, she left full time practice in 2010 to work on other projects and now combines part time work as a Volunteer Coordinator with Practice Educating, coaching and training and is always on the lookout for interesting ventures to become involved in. 


The book is brilliant.  I love the way it talks to you, I felt I could imagine if I was setting out it would be a fantastic guide.  It makes me feel like filling in the exercises and making a port folio of my own journey.  Wow well done its genius.  Its not the kind of book you would want to lend out you would want to keep it to hand so everyone needs to buy their own copy. Genius


Jayne Lewis, University of Gloucestershire

Table of Contents

Section Title Page Action Price
Cover Cover 1
Half-title i
Series information ii
Title page iii
Copyright information iv
Table of contents v
Meet the authors vii
Preface ix
Acknowledgements xi
1 Introduction to your Toolkit 1
What is the Toolkit? 2
Background to the Toolkit 4
How you can get the best from your Toolkit 5
A word about the Toolkit, the PCF and the HCPC standards of proficiency 6
2 What to expect as you enter practice 8
Knowing what you want 9
Your application form 9
Preparation 11
What should I wear? 12
The interview 12
Your first day, week and coming months 14
Practicalities 16
Your first supervision 16
Asserting yourself 17
Office culture 18
Team dynamics 18
Developing good habits 19
Your new habits 19
3 Maximising your professional capabilities 21
Professionalism 22
Your professional image 22
Professional relationships 23
Social media networks 24
Boundaries 25
Values and ethics 26
Moral and ethical dilemmas 29
Feedback 30
Service user feedback 30
Feedback from colleagues 31
Obtaining feedback 31
Changing ourselves and challenging others 31
Your new habits 33
4 Working out ‘where you are at’ 34
Why do I need to know ‘where I am at’? 35
SWOT analysis – ‘with a difference’ 37
SWOT analysis – agency social worker 37
Bringing SWOT and SWOB into your practice 40
Signs of Safety 42
Feedback 43
Your new habits 43
5 Developing your emotional intelligence 45
What is emotional intelligence? 46
How can you develop your EI levels? 50
Understanding and using the concept of EI in social work 52
A word about stress 54
Resilience 55
Your new habits 56
6 Practicalities of managing your workload 57
Time management (SMART working) 57
Traffic lights 60
Procrastination 60
Dealing with difficult tasks 60
Diaries and planning 61
Emails 63
Writing lists 63
Chairing a meeting 63
Before the meeting 64
At the meeting 64
After the meeting 65
Home visits 65
Completing large pieces of work 65
Pause and reflect 68
Our top tips for time management 69
Your new habits 70
7 How you can manage stress and avoid burnout 71
Social work(ers) and stress 72
Understanding stress 74
Burnout 76
Burnout – signs and symptoms 77
Coping with change 81
What can we do about it? 83
Burnout/Stress management techniques 85
Your new habits 86
8 Balancing your work and home life 87
What is work–life balance? 88
Pressing the pause button 90
Good self-awareness 91
Taking work home 92
New technology 94
Using your TOIL wisely 94
Setting boundaries 94
Things to consider when looking at your own WLB 95
Our top tips for ensuring a healthy work–life balance 96
Your new habits 96
9 Your sources of support 98
Different types of support 99
Professional agencies and websites 100
Why have supervision? 101
Supervision and your ASYE 102
Situational leadership 103
Your supervision contract 104
Types of supervision 105
Clinical supervision 105
The functions of supervision 106
Influences on your supervision 107
Reflective practice 108
Your new habits 111
10 Where will you go next? 113
A word about the current climate 114
Different areas of work 115
Levels of social work 116
Progression routes 116
Continuing professional development (CPD) 117
Post-qualifying studies (PQ) 118
Working in the voluntary and statutory sectors 119
Overseas working 119
Agency working 120
Independent working 121
Conclusion 122
11 Supporting your NQSW through the ASYE 123
Who is an ASYE assessor? 124
Before you begin your year of assessment 124
Setting off on the ASYE journey 125
Before meeting with the NQSW for the first time – the practicalities 125
The first session 125
As you go along 126
Dealing with difficulties 126
Exercises 127
Exercise 1 – Setting the scene (key links to PCF domains 1, 8) 128
Exercise 2 – Case discussion (key links to PCF domains 1, 2, 6, 7, 8) 128
Exercise 3 – Emotional intelligence and resilience (key links to PCF domains 1, 3, 6) 129
Exercise 4 – Theoretical base (key links to PCF domains 5, 6) 130
Exercise 5 – How different am I? (key links to PCF domains 3, 4, 6) 130
Exercise 6 – Making decisions (key links to PCF domains 1, 6, 7) 131
Exercise 7 – Dealing with risk (key links to PCF domains 2, 7) 131
Exercise 8 – Organisational structure (key links to PCF domain 8) 132
Exercise 9 – Minute taking (key links to PCF domain 1) 133
Exercise 10 – Values and ethics (key links to PCF domains 2, 3, 4) 133
Exercise 11 – ‘My contribution to the team’ (key links to PCF domains 5, 9) 134
Exercise 12 – ‘My professional network’ (key links to PCF domain 8) 134
Exercise 13 – Supervision (key links to PCF domains 1, 5, 6) 135
Your own support network 137
Conclusion 137
The Toolkit 139
References 153
Index 157