BOOK
Human Resource Management
Derek Torrington | Laura Hall | Carol Atkinson | Stephen Taylor
(2017)
Additional Information
Book Details
Abstract
“This is a highly engaging text on the theory and practice of HRM that is strongly recommended to both students and professionals.”
Dr Aikaterini Koskina, UG Course Director for HRM, Keele University
For three decades, this text has been the leading introduction to HRM for students at all levels, including those on CIPD-accredited courses. Comprehensive yet accessible, Human Resource Management covers all major areas of the field and is renowned for its readable and engaging style.
This tenth edition has been thoroughly updated with the economic, social and legal employment practice changes and is specifically designed to be relevant to the issues and debates facing HRM today. Its key features include:
- A new chapter on ‘HRM around the world’ and technological advances in relation to HRM such as use of analytics and big data
- New topics on asynchronous recruitment, agile organisations, dynamic capability and HR planning
- ‘Theory into Practice’ and ‘Window on Practice’ that enable students to understand and apply HRM concepts through practical examples
- Activities and discussion boxes that encourage critical thinking and understanding
- A new chapter on advanced skills, and emphasis on employability of skills extends the useful and varied skills section
About the authors
Derek Torrington is Emeritus Professor of Management, University of Manchester.
Laura Hall is now a freelance academic and has carried out work for a wide range of bodies, including the CIPD.
Stephen Taylor is a senior lecturer in HRM at the University of Exeter Business School, and a Chief Examiner for the CIPD.
Carol Atkinson is Professor of HRM, and Director of the Centre for People and Performance, at Manchester Metropolitan University Business School, and a member of the CIPD Manchester Branch Committee.
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover\r | Cover | ||
| Brief Contents\r | v | ||
| Contents\r | vii | ||
| Guided tour\r | xiv | ||
| Preface\r | xvii | ||
| Publisher’s acknowledgements\r | xix | ||
| Part 1 Human resource management in a changing world | 2 | ||
| 1 The nature of human resource management | 4 | ||
| Defining HRM | 7 | ||
| The evolution of the modern HRM | 12 | ||
| HRM and the achievement of organisational effectiveness | 17 | ||
| Summary propositions | 20 | ||
| General discussion topics | 21 | ||
| Theory into practice | 21 | ||
| Further reading | 23 | ||
| References | 23 | ||
| 2 The global context for human resource management | 25 | ||
| Globalisation | 26 | ||
| The causes of globalisation | 29 | ||
| The impact of globalisation | 30 | ||
| Conclusions | 39 | ||
| Summary propositions | 40 | ||
| General discussion topics | 40 | ||
| Theory into practice | 40 | ||
| Further reading | 41 | ||
| References | 42 | ||
| 3 Human resource management around the world | 43 | ||
| Global HRM: similarities | 44 | ||
| Global HRM: differences | 46 | ||
| Explaining global diversity in HRM practice | 51 | ||
| Is greater divergence a possibility? | 59 | ||
| Summary propositions | 59 | ||
| General discussion topics | 60 | ||
| Theory into practice | 60 | ||
| Further reading | 61 | ||
| References | 62 | ||
| 4 Strategic human resource management | 64 | ||
| Strategic HRM | 65 | ||
| The relationship between business strategy and HR strategy | 68 | ||
| Theoretical perspectives of strategic HRM | 70 | ||
| Summary propositions | 82 | ||
| General discussion topics | 83 | ||
| Theory into practice | 83 | ||
| Further reading | 84 | ||
| Web link | 85 | ||
| References | 85 | ||
| 5 Workforce planning and analytics | 88 | ||
| The contribution and feasibility of workforce planning | 89 | ||
| The scope of workforce planning | 92 | ||
| Analysing the environment | 94 | ||
| Forecasting future HR needs | 96 | ||
| Analysing the current situation and projecting forward | 98 | ||
| Reconciliation, decisions and plans | 101 | ||
| Workforce analytics and big data | 102 | ||
| Summary propositions | 107 | ||
| General discussion topics | 107 | ||
| Theory into practice | 107 | ||
| Further reading | 108 | ||
| Web links | 109 | ||
| References | 109 | ||
| 6 Employability: the basic skills | 111 | ||
| 6.a. Being effective with people | 112 | ||
| Summary propositions | 117 | ||
| General discussion topics | 118 | ||
| Putting it into practice | 118 | ||
| 6.b. Using and interpreting basic analytics | 118 | ||
| Summary propositions | 126 | ||
| General discussion topics | 126 | ||
| Putting it into practice | 126 | ||
| 6.c. Effective writing | 127 | ||
| Summary propositions | 130 | ||
| General discussion topics | 131 | ||
| Putting it into practice | 131 | ||
| 6.d. Effective presentation | 131 | ||
| Summary propositions | 135 | ||
| General discussion topics | 135 | ||
| Putting it into practice | 135 | ||
| Further reading | 136 | ||
| References | 137 | ||
| Part 2 Resourcing: getting people in the right places to do the right things | 138 | ||
| 7 Organisational agility and flexibility | 140 | ||
| Organisation design | 141 | ||
| Organisation structures | 143 | ||
| Employer flexibility | 148 | ||
| Employee flexibility | 152 | ||
| Summary propositions | 156 | ||
| General discussion topics | 156 | ||
| Theory into practice | 156 | ||
| Further reading | 157 | ||
| References | 158 | ||
| 8 Recruitment | 160 | ||
| Determining requirements | 162 | ||
| Rational versus processual approaches to recruitment\r | 165 | ||
| Internal recruitment | 167 | ||
| External recruitment | 168 | ||
| Recruitment advertising | 173 | ||
| Evaluation of recruitment activity | 175 | ||
| Summary propositions | 176 | ||
| General discussion topics | 177 | ||
| Theory into practice | 177 | ||
| Further reading | 179 | ||
| References | 179 | ||
| 9 Selection methods and decisions | 182 | ||
| Rational versus processual approaches to selection | 183 | ||
| Selection criteria | 184 | ||
| Shortlisting | 185 | ||
| Selection methods | 187 | ||
| Advanced methods of selection | 191 | ||
| Final selection decision making | 198 | ||
| Validation of selection procedures | 199 | ||
| Summary propositions | 199 | ||
| General discussion topics | 199 | ||
| Theory into practice | 200 | ||
| Further reading | 200 | ||
| References | 201 | ||
| 10 Employability: skills in resourcing | 203 | ||
| 10.a. Determining the vacancy | 204 | ||
| Summary propositions | 205 | ||
| General discussion topics | 205 | ||
| Putting it into practice | 206 | ||
| 10.b. Job analysis | 206 | ||
| Summary propositions | 210 | ||
| General discussion topics | 210 | ||
| Putting it into practice | 211 | ||
| 10.c. The selection interview | 211 | ||
| Summary propositions | 220 | ||
| General discussion topics | 221 | ||
| Putting it into practice | 221 | ||
| Further reading | 222 | ||
| Reference | 222 | ||
| Part 3 Performance: success through individual and collective achievement | 224 | ||
| 11 Employee performance management | 226 | ||
| Performance management or performance appraisal? | 227 | ||
| Theoretical bases of performance management | 230 | ||
| Performance management across national contexts | 231 | ||
| Stages in a performance management system | 232 | ||
| Performance management: does it improve performance? | 240 | ||
| Summary propositions | 242 | ||
| General discussion topics | 242 | ||
| Theory into practice | 242 | ||
| Further reading | 244 | ||
| References | 244 | ||
| 12 Leadership | 247 | ||
| Leadership and management | 249 | ||
| What are the traits of (effective) leaders? | 250 | ||
| What is the ‘best way to lead’? Leadership styles and behaviours | 251 | ||
| Do leaders need different styles for different situations? | 253 | ||
| Transformational leadership: do we really need heroes? | 255 | ||
| Followership | 259 | ||
| Summary propositions | 261 | ||
| General discussion topics | 261 | ||
| Theory into practice | 262 | ||
| Further reading | 263 | ||
| References | 263 | ||
| 13 Engagement and retention | 266 | ||
| Defining engagement | 267 | ||
| The benefits of employee engagement | 269 | ||
| Employee retention | 272 | ||
| The impact of labour turnover | 272 | ||
| Analysing labour turnover | 274 | ||
| Engagement and retention strategies | 276 | ||
| Summary propositions | 281 | ||
| General discussion topics | 282 | ||
| Theory into practice | 282 | ||
| Further reading | 284 | ||
| References | 284 | ||
| 14 Managing attendance and absence | 287 | ||
| The national context | 288 | ||
| The organisational context | 290 | ||
| Process and causes of absence | 291 | ||
| Managing for attendance | 293 | ||
| Ongoing contact during absence | 298 | ||
| Summary propositions | 302 | ||
| General discussion topics | 303 | ||
| Theory into practice | 303 | ||
| Further reading | 304 | ||
| References | 304 | ||
| 15 Employability: skills in performance | 306 | ||
| 15.a. The appraisal interview | 307 | ||
| Summary propositions | 314 | ||
| General discussion topics | 314 | ||
| Putting it into practice | 315 | ||
| 15.b. Designing questionnaires | 315 | ||
| Summary propositions | 318 | ||
| General discussion topics | 319 | ||
| Putting it into practice | 319 | ||
| 15.c. Analyses of staff leaving the organisation | 319 | ||
| Summary propositions | 322 | ||
| General discussion topics | 322 | ||
| Putting it into practice | 322 | ||
| Further reading | 323 | ||
| References | 323 | ||
| Part 4 Development | 324 | ||
| 16 Organisational change and development\r | 326 | ||
| The nature of change and the role of planned change | 327 | ||
| How can organisations be responsive to change? | 329 | ||
| Addressing the employee experience of change | 331 | ||
| Reconceptualising change | 336 | ||
| Organisational development as a specific approach to change | 338 | ||
| The evolution and future of OD | 340 | ||
| Summary of the HR role in change | 341 | ||
| Summary propositions | 342 | ||
| General discussion topics | 342 | ||
| Theory into practice | 342 | ||
| Further reading | 343 | ||
| References | 344 | ||
| 17 The context of employee learning and development | 347 | ||
| The UK national picture and strategy | 349 | ||
| UK skills policy and framework | 352 | ||
| Behavioural competencies | 359 | ||
| The nature of learning: theories | 363 | ||
| The nature of learning: learning from experience | 365 | ||
| The nature of learning: insights from neuroscience | 366 | ||
| Summary propositions | 367 | ||
| General discussion topics | 367 | ||
| Theory into practice | 367 | ||
| Further reading | 368 | ||
| References | 369 | ||
| 18 Learning and development | 371 | ||
| Identifying learning and development needs | 372 | ||
| Methods of learning and development | 374 | ||
| Evaluation of training and development | 387 | ||
| Summary propositions | 389 | ||
| General discussion topics | 389 | ||
| Theory into practice | 389 | ||
| Further reading | 390 | ||
| References | 391 | ||
| 19 Talent and career development | 393 | ||
| What is talent? | 394 | ||
| Identification of talent | 396 | ||
| Strategic talent and career development | 398 | ||
| Developing talent and careers | 402 | ||
| How organisations evaluate talent management | 405 | ||
| Summary propositions | 406 | ||
| General discussion topics | 407 | ||
| Theory into practice | 407 | ||
| Further reading | 409 | ||
| References | 409 | ||
| 20 Employability: skills in development | 411 | ||
| 20.a. Teaching and learning | 412 | ||
| Summary propositions | 414 | ||
| General discussion topics | 414 | ||
| Putting it into practice | 414 | ||
| 20.b. Coaching | 415 | ||
| Summary propositions | 419 | ||
| General discussion topics | 420 | ||
| Putting it into practice | 420 | ||
| Further reading | 420 | ||
| References | 421 | ||
| Part 5 Employee relations | 422 | ||
| 21 Employee voice | 424 | ||
| Terminology | 425 | ||
| Information sharing | 427 | ||
| Consultation | 431 | ||
| Co-determination | 434 | ||
| Summary propositions | 435 | ||
| General discussion topics | 436 | ||
| Theory into practice | 436 | ||
| Further reading | 437 | ||
| References | 438 | ||
| 22 The legal framework of work | 440 | ||
| A regulatory revolution | 441 | ||
| The contract of employment | 442 | ||
| Discrimination law | 445 | ||
| Unfair dismissal law | 449 | ||
| Health and safety law | 455 | ||
| Family-friendly employment law | 458 | ||
| Is employment law a benefit or a burden for businesses? | 459 | ||
| Summary propositions | 461 | ||
| General discussion topics | 462 | ||
| Theory into practice | 462 | ||
| Further reading | 464 | ||
| References | 464 | ||
| Legal cases | 465 | ||
| 23 Equal opportunities and diversity | 466 | ||
| How ‘equal’ is the workforce? | 467 | ||
| Different approaches to equality | 471 | ||
| Implications for organisations | 478 | ||
| Summary propositions | 480 | ||
| General discussion topics | 480 | ||
| Theory into practice | 480 | ||
| Further reading | 481 | ||
| References | 482 | ||
| 24 Employability: skills in employee relations | 485 | ||
| 24.a. Mediation | 486 | ||
| Summary propositions | 488 | ||
| General discussion topics | 488 | ||
| 24.b. The disciplinary or grievance interview | 488 | ||
| Summary propositions | 496 | ||
| General discussion topics | 496 | ||
| Putting it into practice | 496 | ||
| Further reading | 497 | ||
| References | 498 | ||
| Part 6 Reward: the contract for payment | 500 | ||
| 25 Total reward and setting pay | 502 | ||
| Introducing reward management | 503 | ||
| Total reward | 504 | ||
| The elements of payment | 507 | ||
| Setting base pay | 509 | ||
| The importance of equity | 514 | ||
| Regulatory restrictions | 515 | ||
| Minimum wages | 516 | ||
| Equal pay law | 516 | ||
| Unlawful deductions | 516 | ||
| International diversity in reward management | 516 | ||
| Summary propositions | 518 | ||
| General discussion topics | 519 | ||
| Theory into practice | 519 | ||
| Further reading | 521 | ||
| References | 521 | ||
| 26 Incentives | 523 | ||
| Basic choices | 524 | ||
| The extent to which incentives are paid | 527 | ||
| Payment by results (PBR) schemes | 528 | ||
| Performance-related pay (PRP) | 529 | ||
| Skills-based pay | 534 | ||
| Profit sharing | 535 | ||
| Summary propositions | 537 | ||
| General discussion topics | 538 | ||
| Theory into practice | 538 | ||
| Further reading | 540 | ||
| References | 541 | ||
| 27 Pensions and benefits | 543 | ||
| Pensions | 545 | ||
| Occupational pensions and HRM | 551 | ||
| Sick pay | 553 | ||
| Company cars | 555 | ||
| Flexible benefits | 556 | ||
| Summary propositions | 558 | ||
| General discussion topics | 558 | ||
| Theory into practice | 558 | ||
| Further reading | 559 | ||
| References | 560 | ||
| 28 Employability: skills in reward | 561 | ||
| 28.a. Negotiation | 562 | ||
| Summary propositions | 567 | ||
| General discussion topics | 567 | ||
| Putting it into practice | 567 | ||
| 28.b. Rewarding overseas employees for dislocation of domestic and social arrangements | 568 | ||
| Summary propositions | 569 | ||
| General discussion topics | 570 | ||
| Putting it into practice | 570 | ||
| Further reading | 571 | ||
| References | 572 | ||
| Part 7 Contemporary issues | 574 | ||
| 29 Ethics and reputational management | 576 | ||
| The ethical dimension | 577 | ||
| Early management concern with ethics | 579 | ||
| Business ethics today | 580 | ||
| Ethics and HRM | 582 | ||
| Ethics across national boundaries | 583 | ||
| Some current and developing ethical dilemmas | 584 | ||
| Summary propositions | 587 | ||
| General discussion topics | 588 | ||
| Theory into practice | 588 | ||
| Further reading | 589 | ||
| References | 589 | ||
| 30 Managing the human resource function | 591 | ||
| The HR function: purpose, roles and competencies | 592 | ||
| Structure of the HR function | 594 | ||
| HR strategic contribution | 597 | ||
| Self-service HR | 599 | ||
| HR shared services | 600 | ||
| Outsourcing HR | 602 | ||
| The role of line managers in HR | 604 | ||
| Critique of changes in the management of the HR function | 606 | ||
| Summary propositions | 608 | ||
| General discussion topics | 608 | ||
| Theory into practice | 609 | ||
| Further reading | 609 | ||
| References | 610 | ||
| 31 Health and well-being | 613 | ||
| The nature of health and well-being | 614 | ||
| Health and well-being initiatives | 616 | ||
| ‘Good work’ and well-being: the role of job design | 618 | ||
| The business case for health and well-being | 622 | ||
| Criticisms of health and well-being initiatives | 625 | ||
| Summary propositions | 627 | ||
| General discussion topics | 628 | ||
| Theory into practice | 628 | ||
| Further reading | 629 | ||
| References | 629 | ||
| 32 Managing the international workforce | 631 | ||
| Structuring international organisations | 632 | ||
| Managing expatriates | 637 | ||
| HRM issues in international organisations | 642 | ||
| Summary propositions | 646 | ||
| General discussion topics | 646 | ||
| Theory into practice | 647 | ||
| Further reading | 648 | ||
| References | 649 | ||
| 33 Advanced HR skills | 650 | ||
| 33.a. Chairing meetings | 651 | ||
| Summary propositions | 653 | ||
| General discussion topics | 654 | ||
| Putting it into practice | 654 | ||
| 33.b. Presentation at tribunal | 654 | ||
| Summary propositions | 657 | ||
| General discussion topics | 658 | ||
| Putting it into practice | 658 | ||
| 33.c. Dealing with bullying and harassment at work | 658 | ||
| Summary propositions | 663 | ||
| General discussion topics | 663 | ||
| Putting it into practice | 664 | ||
| 33.d. Using consultants | 664 | ||
| Summary propositions | 667 | ||
| General discussion topics | 667 | ||
| Putting it into practice | 667 | ||
| Further reading | 669 | ||
| References | 670 | ||
| Glossary | 671 | ||
| Index | 679 |