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Kinn's The Clinical Medical Assistant

Kinn's The Clinical Medical Assistant

Deborah B. Proctor | Brigitte Niedzwiecki | Julie Pepper | Marti Garrels | Helen Mills

(2016)

Additional Information

Book Details

Abstract

Clinical Medical Assisting begins with Kinn! Elsevier’s Kinn’s The Clinical Medical Assistant, 13th Edition provides you with the real-world clinical skills that are essential to working in the modern medical office. An applied learning approach to the MA curriculum is threaded throughout each chapter to help you further develop the tactile and critical thinking skills necessary to assist with medications, diagnostic procedures, and surgeries. Paired with our adaptive solutions, real-world simulations, EHR documentation and HESI remediation and assessment, you will learn the leading skills of modern clinical medical assisting in the classroom!

  • Applied approach to learning helps you use what you’ve learned in the clinical setting.
  • Clinical procedures integrated into the TOC provide you with a quick reference.
  • Detailed learning objectives and vocabulary with definitions highlight what’s important in each chapter.
  • Step-by-step procedures explain complex conditions and abstract concepts.
  • Rationales for each procedure clarify the need for each step and explains why it’s being performed.
  • Critical thinking applications test your understanding of the content.
  • Patient education and legal and ethical issues are described in relation to the clinical Medical Assistant's job.
  • Threaded case scenarios help you apply concepts to realistic clinical situations.
  • Portfolio builder helps you demonstrate clinical proficiency to potential employers.
  • NEW! Chapter on The Health Record reviews how you will maintain and interact with the medical record.
  • NEW! Chapter on Competency-Based Education helps you confidently prepare for today’s competitive job market.
  • NEW! Clinical procedure videos help you to visualize and review key procedures.

Table of Contents

Section Title Page Action Price
Front Cover cover
Inside Front Cover ifc1
Procedures i
Kinn's The Clinical Medical Assistant iii
Copyright Page vi
Preface vii
New to This Edition vii
Evolve vii
Study Guide and Procedure Checklist Manual vii
Features vii
Reviewers xiii
Table Of Contents xv
Unit One Introduction to Medical Assisting 1
1 Competency-Based Education and the Medical Assistant Student 1
Learning Objectives 1
Vocabulary 1
Scenario 1
Adult Learners and Competency-Based Education 2
Portfolios 2
Who You are as a Learner: How Do You Learn Best? 3
Learning Style Inventory 3
Using Your Learning Profile to Be a Successful Student: Where Do I Go From Here? 4
Coping Mechanisms 5
Time Management: Putting Time on Your Side 6
How to Put Time on Your Side 6
Study Skills: Tricks for Becoming a Successful Student 7
Test-Taking Strategies: Taking Charge of Your Success 9
Becoming a Critical Thinker: Making Mental Connections 10
Tables and Graphs 10
Problem Solving and Conflict Management 11
Assertive, Aggressive, and Passive Communication 12
Assertive Communication 12
Passive and Aggressive Behaviors and Language 12
Summary of Scenario 13
Summary of Learning Objectives 13
Connections 14
2 The Health Record 15
Learning Objectives 15
Vocabulary 16
Scenario 15
Types of Records 17
The Importance of Accurate Health Records 17
Contents of the Health Record 17
Subjective Information 17
Personal Demographics 17
Past Health, Family, and Social History 18
Past Health History. 19
Patient’s Family History. 19
Patient’s Social History. 19
Patient’s Chief Complaint 20
Objective Information 21
Vital Signs and Anthropometric Measurements 21
Findings and Laboratory and Radiology Reports 21
Diagnosis 21
Treatment Prescribed and Progress Notes 21
Condition at the Time of Termination of Treatment 21
The Medical Assistant’s Role 21
Ownership of the Health Record 22
Technologic Terms in Health Information 22
American Recovery and Reinvestment Act 23
The Health Information Technology for Economic and Clinical Health Act and Meaningful Use 23
Advantages and Disadvantages of the EHR 23
Capabilities of Electronic Health Record Systems 25
Nonverbal Communication with the Patient When Using the Electronic Health Record 27
Backup Systems for the Electronic Health Record 28
Transfer, Destruction, and Retention of Electronic Health Records 28
Retention and Destruction 29
Releasing Health Record Information 29
Health Information Exchanges 31
Creating an Efficient Paper Health Records Management System 31
Organization of the Health Record 31
Source-Oriented Medical Records 31
Problem-Oriented Medical Records 31
Documenting in an Electronic Health Record 31
Documenting in a Paper Health Record 31
Making Corrections and Alterations to Health Records 33
Dictation and Transcription 33
Voice Recognition Software 33
Transfer, Destruction, and Retention of Paper Health Records 33
Retention and Destruction 34
Long-Term Storage 34
Filing Equipment 35
Drawer Files 35
Horizontal Shelf Files 35
Rotary Circular Files 35
Compactable Files 35
Automated Files 35
Card Files 35
Filing Supplies 36
Divider Guides 36
Outguides 36
File Folders 36
Labels 36
Indexing Rules 37
Filing Methods 39
Alphabetic Filing 39
Numeric Filing 39
Subject Filing 40
Color-Coding 40
Alphabetic Color-Coding 40
Numeric Color-Coding 40
Other Color-Coding Applications 40
Organization of Files 40
Health-Related Correspondence 40
General Correspondence 40
Practice Management Files 41
Miscellaneous Files 41
Tickler or Follow-Up Files 41
Transitory or Temporary File 41
Closing Comments 41
Patient Education 41
Legal and Ethical Issues 41
Summary of Scenario 42
Summary of Learning Objectives 42
Connections 44
3 Infection Control 45
Learning Objectives 45
Vocabulary 46
Scenario 45
Disease 46
The Chain of Infection 47
The Inflammatory Response 49
Types of Infections 50
Acute Infection 50
Chronic Infection 50
Latent Infection 50
Opportunistic Infections 50
OSHA Standards for the Healthcare Setting 51
Exposure Control Plan 51
The Bloodborne Pathogens Standard 51
Compliance Guidelines 53
Barrier Protection 53
Environmental Protection 53
Housekeeping Controls 56
Hepatitis B Vaccination 58
Postexposure Follow-Up 58
Aseptic Techniques: Preventing Disease Transmission 60
Hand Washing 60
Sanitization 63
Ultrasonic Sanitization 63
Disinfection 65
Sterilization 65
Role of the Medical Assistant in Asepsis 65
Closing Comments 65
Patient Education 65
Legal and Ethical Issues 66
Summary of Scenario 67
Summary of Learning Objectives 67
Connections 68
4 Patient Assessment 69
Learning Objectives 69
Vocabulary 70
Scenario 69
Medical History 70
Collecting the History Information 70
Components of the Medical History 71
Understanding and Communicating with Patients 71
Sensitivity to Diverse Patient Groups 72
Therapeutic Techniques 76
Active Listening Techniques 76
Nonverbal Communication 77
Environmental Factors 78
Open-Ended Questions or Statements 78
Closed Questions 78
Interviewing the Patient 79
Interview Barriers 80
Providing Unwarranted Assurance 80
Giving Advice 80
Using Medical Terminology 80
Leading Questions 81
Talking Too Much 81
Defense Mechanisms 81
Communication Across the Lifespan 81
Recognizing and Responding to Verbal and Nonverbal Communications 83
Assessing the Patient 83
Signs and Symptoms 83
Documentation 84
Documentation Guidelines 84
Medical Terminology 86
Documentation Methods 90
Problem-Oriented Medical Record 90
Source-Oriented Medical Record 92
Electronic Health Records 92
Closing Comments 93
Patient Education 93
Legal and Ethical Issues 93
Important Provisions of the Health Insurance Portability and Accountability Act (HIPAA) 94
Summary of Scenario 94
Summary of Learning Objectives 95
Connections 96
5 Patient Education 97
Learning Objectives 97
Scenario 97
Patient Education and Models of Health and Illness 98
Patient Factors That Affect Learning 100
Perception of Disease Versus Actual State of Disease 100
Patient’s Need for Information 100
Patient’s Age and Developmental Level 100
Patient’s Mental and Emotional State 100
Influence of Multicultural and Diversity Factors on Patient Education 100
Patient Learning Style 101
Impact of Physical Disabilities 101
The Teaching Plan 102
Assess the Patient’s Learning Needs 102
Determine the Teaching Priorities 102
Decide on the Appropriate Teaching Materials 103
Decide on the Appropriate Teaching Methods 105
Implement the Teaching Plan 106
Closing Comments 108
Legal and Ethical Issues 108
HIPAA Applications 108
Summary of Scenario 108
Summary of Learning Objectives 109
Connections 110
6 Nutrition and Health Promotion 111
Learning Objectives 111
Vocabulary 112
Scenario 111
Nutrition and Dietetics 113
Nutrients 113
Nutrient Components 114
Carbohydrates 114
Recommendations for Carbohydrate Consumption 115
Fats 116
Saturated and Unsaturated Fatty Acids. 116
Foods High in Saturated Fat. 116
Cholesterol. 117
Recommendations for Fat Consumption 117
Antioxidants. 117
Proteins 118
Recommendations for Protein Consumption 118
Vitamins (Micronutrients) 119
Minerals (Electrolytes) 122
Water 122
Choose My Plate 125
Nutritional Status Assessment 126
Body Fat Measurement 126
Body Mass Index 127
Therapeutic Nutrition 128
Modifying a Diet 128
Liquid Diet 129
Soft or Light Diet 129
Mechanical Soft Diet 129
Bland Diet 129
Elimination Diet 129
Gluten-Free Diets 129
High- or Low-Fiber Diet 129
Diabetic Diet 130
Heart-Healthy Diet 131
Reading Food Labels 133
How to Use Label Information 134
Organic Foods Production Act 135
Food-Borne Diseases 135
Environmental Contamination of Food 135
Eating Disorders 135
Obesity 136
Medications for Obesity 136
Bariatric Surgery for Obesity 136
Health Promotion 137
Exercise 137
Stress Management 137
Preventive Services and Health Screening 138
Preventive Services for Women 138
Preventive Services for Men 138
Closing Comments 138
Patient Education 138
Legal and Ethical Issues 138
Summary of Scenario 138
Summary of Learning Objectives 139
Connections 140
7 Vital Signs 141
Learning Objectives 141
Vocabulary 141
Scenario 141
Factors That May Influence Vital Signs 142
Temperature 143
Physiology 143
Fever 143
Temperature Readings 144
Types of Thermometers and Their Uses 145
Digital Thermometer 145
Tympanic Thermometer 146
Temporal Artery Scanner 148
Axillary Thermometer 149
Disposable Thermometer 150
Pulse 150
Pulse Sites 151
Characteristics of a Pulse 153
Rate 153
Rhythm 153
Volume 154
Determining the Pulse Rate 154
Radial and Apical Pulse Rates 154
Femoral, Popliteal, and Pedal Pulses 154
Respiration 155
Physiology 155
Characteristics of Respirations 155
Counting Respirations 156
Blood Pressure 157
Factors Affecting Blood Pressure 157
Evaluating the Blood Pressure 157
Measuring Blood Pressure 159
Effects of Body Position on Blood Pressure Measurement 162
Korotkoff Sounds 163
Phase I 163
Phase II 163
Phase III 164
Phase IV 164
Phase V 164
Palpatory Method 164
Anthropometric Measurements 164
Measuring Weight and Height 164
Weight 167
Height 167
Closing Comments 167
Patient Education 167
Legal and Ethical Issues 168
Summary of Scenario 168
Summary of Learning Objectives 169
Connections 170
8 Assisting with the Primary Physical Examination 171
Learning Objectives 171
Vocabulary 171
Scenario 171
Anatomy and Physiology 172
Structural Development 172
Cells 172
Tissues 172
Organs 173
Body Cavities 173
Systems 173
Primary Care Provider 173
Physical Examination 175
Preparing for the Physical Examination 175
Role of the Medical Assistant in the Physical Examination 175
Preparing the Examination Room. 175
Assisting the Patient. 175
Assisting the Provider. 175
Supplies and Instruments Needed for the Physical Examination 176
Ophthalmoscope. 176
Tongue Depressor. 176
Otoscope. 176
Tuning Fork. 176
Tape Measure. 176
Stethoscope. 177
Reflex Hammer. 177
Gloves. 177
Additional Supplies. 177
Principles of Body Mechanics 177
Transferring a Patient 178
Assisting with the Physical Examination 181
Positioning and Draping the Patient for the Physical Examination 181
Fowler’s Position 181
Semi-Fowler’s Position 181
Supine (Horizontal Recumbent) Position 181
Dorsal Recumbent Position 181
Lithotomy Position 181
Sims Position 182
Prone Position 182
Knee-Chest Position 182
Trendelenburg Position 182
Methods of Examination 188
Inspection 188
Palpation 188
Percussion 188
Auscultation 188
Mensuration 189
Manipulation 189
Examination Sequence 189
General Appearance 189
Speech 189
Breath Odors 190
Skin 190
Head 190
Eyes 190
Ears 190
Nose and Sinuses 190
Mouth and Throat 190
Neck 190
Chest 190
Abdomen 191
Reflexes 191
Breast and Testicles 191
Rectum 191
Closing Comments 193
Patient Education 193
Legal and Ethical Issues 193
HIPAA Applications 193
Summary of Scenario 193
Summary of Learning Objectives 193
Connections 195
Unit Two Assisting with Medications 196
9 Principles of Pharmacology 196
Learning Objectives 196
Vocabulary 196
Scenario 196
Government Regulation 197
Controlled Substances 198
Regulation of Controlled Substances 198
Drug Abuse 200
Drug Names 200
Approaches to Studying Pharmacology 201
Drug Reference Materials 201
Package Inserts 201
Physicians’ Desk Reference 201
United States Pharmacopeia/National Formulary 202
Learning About Drugs 202
Dispensing Drugs 202
Prescription Drugs 203
Drug Interactions with the Body 207
Drug Absorption 207
Oral Route 207
Parenteral Route 208
Mucous Membrane Absorption 208
Topical Absorption 208
Drug Distribution 208
Drug Action 209
Drug Metabolism 209
Drug Excretion 210
Factors Affecting Drug Action 210
Body Weight 210
Age 210
Gender 210
Time of Day 211
Pathologic Factors 211
Immune Responses 211
Psychological Factors 211
Tolerance 211
Accumulation 211
Idiosyncrasy 211
Drug-Drug Interactions 211
Classifications of Drug Actions 212
Examples of Drug Classifications 212
Adrenergics 212
Adrenergic Blockers 212
Analgesics 212
Anesthetics 212
Antacids/Proton-Pump Inhibitors 212
Antianxiety Agents 212
Antibiotics 212
Anticholinergics 213
Anticoagulants 213
Anticonvulsants 213
Antidepressants 213
Antiemetics 213
Antifungals 213
Antihistamines 213
Antihypertensive Agents 213
Antiinflammatory Agents 213
Antimigraine Agents 213
Antineoplastics 214
Antipsychotics 214
Antipruritics 214
Antipyretics 214
Antispasmodics 214
Antitussives 214
Antiviral Agents 214
Bronchodilators 214
Cathartics (Laxatives) 214
Central Nervous System Stimulants 214
Contraceptives 214
Decongestants 214
Diuretics 215
Erectile Dysfunction Agents 215
Expectorants 215
Hematopoietic Agents 215
Hemostatic Agents 215
Hormone Replacement Agents 215
Hypnotics (Sedatives) 215
Lipid-Lowering Agents 215
Miotics 215
Monoclonal Antibodies 215
Mydriatic Agents (Anticholinergic) 215
Narcotics 216
Oral Hypoglycemic Agents 216
Osteoporosis Agents 216
Respiratory Corticosteroid Agents 216
Herbal and Alternative Therapies 220
Herbal Products 220
Regulation of Herbal Products 220
Commonly Used Herbal Products 220
Alternative Therapies 220
Acupuncture 220
Chiropractic Care 220
Mind-Body Therapy 220
Homeopathic Medicine 222
Closing Comments 223
Patient Education 223
Therapeutic Communication with Patients from Diverse Cultures 223
Legal and Ethical Issues 223
HIPAA Applications 223
Summary of Scenario 224
Summary of Learning Objectives 224
Connections 225
10 Pharmacology Math 226
Learning Objectives 226
Vocabulary 226
Scenario 226
Drug Labels 226
Math Basics 228
Fractions 228
Decimals 228
Percent 229
Ratio and Proportion 229
Step 1. 229
Step 2. 229
Step 3 229
Step 4 229
Rounding Calculations 230
Systems of Measurement 230
Metric System 231
Household Measurements 232
Conversions Among Systems of Measurement 232
Calculating Drug Dosages for Administration 233
Calculating Dosages 233
Problem 1: Preparing an Injectable Dose 233
Problem 2: Determining an Oral Dose 234
More Sample Problems 234
Problem 1. 234
Problem 2. 235
Pediatric Dosages 236
Calculating the Dose 236
Dosages Based on Body Weight 236
Example. 237
Reconstituting Powdered Injectable Medications 238
Example. 238
Closing Comments 238
Legal and Ethical Issues 238
Summary of Scenario 239
Summary of Learning Objectives 239
Connections 240
11 Administering Medications 241
Learning Objectives 241
Vocabulary 241
Scenario 241
Safety in Drug Administration 242
Patient Assessment Factors 243
Approaches to Special Patient Populations 244
Assessment of the Patient’s Environment 245
Suggested Questions for Gathering Medication Information 245
Drug Forms and Administration 245
Solid Oral Dosage Forms 246
Liquid Oral Dosage Forms 246
Rectal Administration 247
Vaginal Administration 247
Administration of Medications by Mouth 247
Nasal Administration 249
Topical Forms 249
Lotions 249
Liniments 249
Ointments 249
Transdermal Patches 249
Parenteral Medication Forms 250
Ampule 250
Single-Dose Vial 250
Multidose Vial 254
Prefilled Syringe 254
Parenteral Medication Equipment 254
Needle Gauge 255
Needle Length 255
Syringes 255
Specialty Syringe Units 257
Parenteral Administration 257
Intradermal Injections 258
Subcutaneous Injections 262
Intramuscular Injections 268
Deltoid Site. 269
Vastus Lateralis (Thigh) Site. 269
Dorsogluteal (Gluteus Medius) Site. 273
Ventrogluteal (Gluteus Medius) Site. 274
Z-Track Intramuscular Injection 274
Closing Comments 276
Patient Education 276
Legal and Ethical Issues 277
Summary of Scenario 280
Summary of Learning Objectives 280
Connections 281
Unit Three Assisting with Medical Specialties 282
12 Safety and Emergency Practices 282
Learning Objectives 282
Vocabulary 283
Scenario 282
Safety in the Healthcare Facility 283
Patient Safety 283
Employee Safety 283
Environmental Safety 286
Disposal of Hazardous Waste 289
Emergency Preparedness 289
Community Resources for Emergency Preparedness 289
Assisting with Medical Emergencies 291
Emergency Supplies 291
Defibrillators 293
Precautions for Automated External Defibrillators 293
General Rules for Emergencies 294
Telephone Screening 295
Management of On-Site Emergencies 296
Life-Threatening Emergencies 296
Unresponsive Patient 296
Cardiac Emergencies 300
Choking 302
Cerebrovascular Accident (Stroke) 304
Shock 305
Common Office Emergencies 306
Fainting (Syncope) 306
Poisoning 306
Animal Bites 308
Insect Bites and Stings 308
Asthma Attacks 308
Seizures 309
Abdominal Pain 310
Sprains and Strains 310
Fractures 310
Burns 311
Tissue Injuries 311
Nosebleeds (Epistaxis) 313
Head Injuries 313
Foreign Bodies in the Eye 313
Heat and Cold Injuries 313
Dehydration 313
Diabetic Emergencies 314
Closing Comments 315
Patient Education 315
Legal and Ethical Issues 315
Summary of Scenario 316
Summary of Learning Objectives 316
Connections 318
13 Assisting in Ophthalmology and Otolaryngology 319
Learning Objectives 319
Vocabulary 320
Scenario 319
Examination of the Eye 320
Anatomy and Physiology of the Eye 320
The Eyeball 320
Vision 321
Disorders of the Eye 321
Refractive Errors 321
Hyperopia (Farsightedness). 322
Myopia (Nearsightedness). 322
Presbyopia. 322
Astigmatism. 322
Signs and Symptoms of Refractive Errors 322
Treatment of Refractive Errors 322
Strabismus 323
Nystagmus 323
Infections of the Eye 323
Disorders of the Eyeball 324
Corneal Abrasion 324
Cataract 324
Glaucoma 324
Macular Degeneration 325
Diagnostic Procedures 326
Distance Visual Acuity 327
Near Visual Acuity 329
Ishihara Color Vision Test 330
Treatment Procedures 331
Eye Irrigation 331
Instillation of Eye Medication 333
Aseptic Procedures in Ophthalmology 335
Examination of the Ear 335
Anatomy and Physiology of the Ear 335
Outer (External) Ear 335
Middle Ear 335
Inner Ear 335
Disorders of the Ear 336
Hearing Loss 336
Otitis 337
Impacted Cerumen 339
Ménière’s Disease 339
Diagnostic Procedures 340
Tuning Fork Testing 340
Audiometric Testing 340
Aseptic Procedures in Otology 342
Treatment Procedures 342
Ear Irrigation 342
Instilling Otic Medications 344
Examination of the Nose and Throat 345
Closing Comments 347
Patient Education 347
Legal and Ethical Issues 347
HIPAA Requirements 347
Americans with Disabilities Act Requirements 347
Summary of Scenario 348
Summary of Learning Objectives 348
Connections 349
14 Assisting in Dermatology 350
Learning Objectives 350
Vocabulary 350
Scenario 350
Anatomy and Physiology 351
Epidermis 351
Dermis 352
Subcutaneous Layer 352
Diseases and Disorders 352
Skin Lesions 352
Infections 352
Bacterial Infections 352
Impetigo. 352
Acne. 354
Rosacea. 354
Furuncles and Carbuncles. 355
Cellulitis. 355
Fungal Infections (Dermatophytoses) 355
Viral Infections 356
Warts. 356
Herpes Simplex (Cold Sores). 356
Herpes Zoster (Shingles). 356
Parasites 357
Inflammatory Skin Disorders 357
Seborrheic Dermatitis 357
Contact Dermatitis 357
Eczema (Atopic Dermatitis) 358
Autoimmune Skin Disorders 359
Psoriasis 359
Systemic Lupus Erythematosus 359
Thermal Injuries 359
Superficial (First-Degree) Burn 360
Partial-Thickness (Second-Degree) Burn 360
Treatment of Minor Burns 360
Full-Thickness (Third-Degree) Burn 361
Cold Injuries 361
Benign and Malignant Neoplasms 361
Neoplasms of the Skin 362
Dermatologic Procedures 364
Assisting with a Dermatologic Examination 364
Skin Testing for Allergies 364
Percutaneous Test. 364
Patch Test. 364
Intradermal (Intracutaneous) Test. 365
Radioallergosorbent Test. 365
Treatment of Allergies 365
Appearance Modification Procedures 365
Chemical Peel (Chemexfoliation). 365
Dermabrasion. 365
Laser Resurfacing (Photothermolysis). 365
Botox Injections. 365
Closing Comments 366
Patient Education 366
Legal and Ethical Issues 366
Summary of Scenario 366
Summary of Learning Objectives 366
Connections 367
15 Assisting in Gastroenterology 368
Learning Objectives 368
Vocabulary 368
Scenario 368
Anatomy and Physiology 369
Diseases of the Gastrointestinal System 370
Characteristics of the GI System 371
Cancers of the Gastrointestinal Tract 373
Disorders of the Esophagus and Stomach 373
Hiatal Hernia 373
Gastroesophageal Reflux Disease 374
Gastric and Duodenal Ulcers 375
Pyloric Stenosis 376
Intestinal Disorders 376
Food-Borne Illness 376
Irritable Bowel Syndrome 377
Acute Appendicitis 378
Crohn’s Disease 378
Ulcerative Colitis 378
Celiac Disease 379
Diverticular Disease 379
Hernias of the Abdomen 380
Hemorrhoids 380
Diseases of the Liver and Gallbladder 380
Cirrhosis 380
Hepatitis 381
Viral Hepatitis 381
Diagnosis and Treatment 381
Cholelithiasis (Gallstones) 382
Signs and Symptoms 382
Diagnosis and Treatment 383
The Medical Assistant’s Role in the Gastrointestinal Examination 383
Assisting with the Examination 383
Diagnostic Procedures 383
Sigmoidoscopy and Colonoscopy Examinations 385
Laboratory Tests 386
Occult Blood Screening 386
Proctologic Examination 388
Closing Comments 388
Patient Education 388
Legal and Ethical Issues 388
Summary of Scenario 389
Summary of Learning Objectives 389
Connections 390
16 Assisting in Urology and Male Reproduction 391
Learning Objectives 391
Vocabulary 391
Scenario 391
Anatomy and Physiology of the Urinary System 392
Disorders of the Urinary System 393
Urinary Incontinence 395
Urinary Tract Infections and Inflammations 395
Urethritis 395
Cystitis 395
Pyelonephritis 396
Treatment of Urinary Tract Infections 396
Glomerulonephritis 396
Urinary Tract Disorders and Cancers 396
Renal Calculi 396
Hydronephrosis 397
Polycystic Kidneys 397
Bladder Cancer 398
Renal Carcinoma 399
Wilms Tumor 399
Renal Failure 399
Treatment 399
Pediatric Urologic Disorders 400
Nocturnal Enuresis 400
Urinary Reflux Disorder 401
Cryptorchidism 401
Anatomy and Physiology of the Male Reproductive System 401
The Penis 402
Hormone Production 402
Disorders of the Male Reproductive Tract 402
Diseases of the Prostate 402
Prostatitis 402
Benign Prostatic Hyperplasia 403
Prostate Cancer 403
Pathologic Conditions of the Genital Organs 404
Epididymitis 404
Balanitis 404
Hydrocele 404
Testicular Cancer 404
Erectile Dysfunction 406
Infertility 407
Sexually Transmitted Infections 407
Bacterial Sexually Transmitted Infections 407
Viral Sexually Transmitted Infections 408
Human Immunodeficiency Virus 408
The Medical Assistant’s Role in Urologic and Male Reproductive Examinations 410
Assisting with a Urologic Examination 410
Assisting with a Male Reproductive Examination 410
Vasectomy 410
Closing Comments 411
Patient Education 411
Legal and Ethical Issues 411
HIPAA Applications 411
Summary of Scenario 412
Summary of Learning Objectives 412
Connections 413
17 Assisting in Obstetrics and Gynecology 414
Learning Objectives 414
Vocabulary 414
Scenario 414
Anatomy and Physiology 415
Female Reproductive System 415
Breast Tissue 416
Menstruation 416
Follicular Phase (Proliferative Phase) 416
Luteal Phase (Secretory Phase) 417
Menstrual Phase 417
Contraception 417
Barrier Methods 417
Hormonal Contraceptives 418
Intrauterine Devices 419
Permanent Methods 420
Gynecologic Diseases and Disorders 420
Menstrual Disorders and Conditions 420
Endometriosis 420
Infections 421
Candidiasis 421
Bacterial Vaginosis 422
Cervicitis 422
Pelvic Inflammatory Disease 422
Sexually Transmitted Infections 423
Benign Tumors 425
Fibroid Tumors 425
Ovarian Cysts 425
Fibrocystic Breast Disease 425
Malignant Tumors 426
Cervical Cancer 426
Endometrial Cancer 430
Ovarian Cancer 430
Breast Cancer 430
Positional Disorders of the Pelvic Region 433
Pregnancy 434
Anatomy and Physiology 434
First Trimester 434
Second Trimester 434
Third Trimester 435
Parturition 435
Pregnancy Complications 436
Infertility and Abortions 436
Placental Abnormalities 436
Maternal Disorders 437
Gestational Diabetes. 437
Hypertension. 437
Menopause 437
The Medical Assistant’s Role in Gynecologic and Obstetric Procedures 438
Examination Preparation 438
Assisting with the Examination 440
Breast Examination 440
Abdominal Examination 440
Pelvic Examination 440
Postexamination Duties 441
Diagnostic Testing 441
Sonography 441
Mammography 441
Pregnancy Testing 442
Closing Comments 442
Patient Education 442
Legal and Ethical Issues 443
Summary of Scenario 444
Summary of Learning Objectives 444
Connections 445
18 Assisting in Pediatrics 446
Learning Objectives 446
Vocabulary 446
Scenario 446
Normal Growth and Development 447
Growth Patterns 447
Denver II Developmental Screening Test 448
Developmental Patterns 448
Developmental Theories 451
Pediatric Diseases and Disorders 452
Gastrointestinal Disorders 452
Colic 452
Diarrhea 453
Failure to Thrive 454
Obesity 454
Respiratory Disorders 455
Common Cold 455
Otitis Media 455
Croup 456
Pertussis (Whooping Cough) 456
Bronchiolitis 456
Respiratory Syncytial Virus 457
Asthma 457
Influenza 457
Infectious Diseases 458
Conjunctivitis 458
Tonsillitis 458
Fifth Disease 458
Hand-Foot-and-Mouth Disease 458
Varicella (Chickenpox) 458
Meningitis 459
Hepatitis B 459
Reye’s Syndrome 459
Inherited Disorders 461
Cystic Fibrosis 461
Duchenne’s Muscular Dystrophy 461
Immunizations 462
The Pediatric Patient 469
Well-Child Visits 469
Sick-Child Visits 470
The Medical Assistant’s Role in Pediatric Procedures 470
Measurement 471
Assisting with the Examination 476
Obtaining a Urine Sample 478
The Adolescent Patient 480
Injury Prevention 480
Child Abuse 480
Closing Comments 481
Patient Education 481
Legal and Ethical Issues 481
Summary of Scenario 482
Summary of Learning Objectives 482
Connections 483
19 Assisting in Orthopedic Medicine 484
Learning Objectives 484
Vocabulary 484
Scenario 484
Anatomy and Physiology of the Musculoskeletal System 485
Muscles 485
Bones 485
Joints 488
Types of Joints 488
Ligaments, Tendons, and Bursae 489
Musculoskeletal Diseases and Disorders 490
Muscular Disorders 490
Fibromyalgia 490
Myasthenia Gravis 493
Sprains, Strains, and Spasms 493
Skeletal Disorders 494
Fractures 494
Osteomalacia 494
Osteoporosis 496
Spinal Column Disorders 497
Abnormal Spinal Curvatures 497
Herniated Disk 498
Joint Disorders 498
Dislocation 498
Gout 498
Lupus 499
Infectious Arthritis 500
Lyme Disease 500
Osteoarthritis 500
Rheumatoid Arthritis 501
Tendonitis and Bursitis 501
Carpal Tunnel Syndrome 502
The Medical Assistant’s Role in Assisting with Orthopedic Procedures 502
Assisting With the Examination 502
Specialized Diagnostic Procedures in Orthopedics 502
Range-of-Motion Evaluation 502
Muscle Strength Evaluation 503
Radiology 503
Therapeutic Modalities 504
General Principles of Cold Application 504
Heat Modalities 505
Paraffin Bath 506
Heating Pads 506
Therapeutic Ultrasonography 507
Massage and Exercise 507
Electrical Muscle Stimulation 507
Ambulatory Devices 507
Crutches 507
Walkers 509
Canes 510
Wheelchairs 510
Management of Fractures 511
Closing Comments 514
Patient Education 514
Legal and Ethical Issues 515
Summary of Scenario 515
Summary of Learning Objectives 515
Connections 516
20 Assisting in Neurology and Mental Health 517
Learning Objectives 517
Vocabulary 517
Scenario 517
Anatomy and Physiology of the Nervous System 518
Central Nervous System 519
Brain 519
Spinal Cord 519
Meninges 519
Peripheral Nervous System 521
Diseases and Disorders of the Central Nervous System 522
Cerebrovascular Disease 522
Transient Ischemic Attacks 524
Cerebrovascular Accident 524
Migraine Headache 526
Dementia and Alzheimer’s Disease 526
Epilepsy and Seizure Disorders 526
Central Nervous System Infections 527
Encephalitis 527
Meningitis 527
Brain and Spinal Cord Injuries 528
Cerebral Concussion and Contusion 528
Open and Closed Head Injuries 529
Shaken Baby Syndrome 529
Spinal Cord Injuries 529
Additional Central Nervous System Pathologies 530
Parkinson’s Disease 530
Tumors 530
Diseases of the Peripheral Nervous System 531
Multiple Sclerosis 531
Amyotrophic Lateral Sclerosis 531
Bell’s Palsy 531
Peripheral Neuropathy 531
Mental Health 531
Depressive Disorders 532
Anxiety Disorders 532
Schizophrenia 533
The Medical Assistant’s Role in the Neurologic Examination 533
Diagnostic Testing 535
Electroencephalography 535
Lumbar Puncture 537
Closing Comments 538
Patient Education 538
Legal and Ethical Issues 539
HIPAA Applications 539
Summary of Scenario 539
Summary of Learning Objectives 539
Connections 541
21 Assisting in Endocrinology 542
Learning Objectives 542
Vocabulary 542
Scenario 542
Anatomy and Physiology of the Endocrine System 543
Basic Anatomy 543
Mechanisms of Hormone Action 544
Diseases and Disorders of the Endocrine System 545
Posterior Pituitary Gland Disorder 545
Diabetes Insipidus 545
Diseases of the Anterior Pituitary 545
Growth Hormone Abnormalities 545
Disorders of the Thyroid 545
Hypothyroidism 545
Hyperthyroidism 546
Disorders of the Adrenal Glands 547
Endocrine Dysfunction of the Pancreas: Diabetes Mellitus 547
Prediabetes 548
Diabetes Mellitus Type 1 549
Diabetes Mellitus Type 2 551
Gestational Diabetes 552
Complications of Diabetes Mellitus 553
Acute Complications. 553
Chronic Complications 554
Microvascular Disease. 554
Diabetic Neuropathy. 554
Macrovascular Disease. 556
Infection. 556
Follow-Up for Patients with Diabetes 557
Developing an Education Plan for Patients Newly Diagnosed With Diabetes 557
Closing Comments 557
Patient Education 557
Legal and Ethical Issues 558
Summary of Scenario 558
Summary of Learning Objectives 558
Connections 559
22 Assisting in Pulmonary Medicine 560
Learning Objectives 560
Vocabulary 560
Scenario 560
The Respiratory System 561
Upper Respiratory Tract 561
Lower Respiratory Tract 561
Ventilation 562
Inspiration 563
Expiration 563
Respiratory System Defenses 564
Major Diseases of the Respiratory System 564
Infectious Diseases 564
Upper Respiratory Tract Infections 565
Common Cold. 565
Sinusitis. 565
Allergic Rhinitis (Hay Fever). 565
Lower Respiratory Tract Infections 566
Pneumonia. 566
Tuberculosis. 566
Chronic Obstructive Pulmonary Disease 568
Asthma 568
Pneumoconioses 572
Emphysema 572
Obstructive Sleep Apnea 573
Cancer of the Pulmonary System 574
Lung Cancer 574
Carcinoma of the Larynx 575
The Medical Assistant’s Role in Pulmonary Procedures 575
Assisting with the Examination 575
Diagnostic Procedures 575
Tuberculosis 575
Spirometry 575
Test Results. 577
Pulse Oximetry 577
Obtaining Sputum for Culture 578
Methods of Collection. 578
Bronchoscopy 579
Closing Comments 579
Patient Education 579
Legal and Ethical Issues 580
Summary of Scenario 580
Summary of Learning Objectives 580
Connections 581
23 Assisting in Cardiology 582
Learning Objectives 582
Vocabulary 582
Scenario 582
Anatomy and Physiology of the Heart 583
Layers of the Heart 583
Heart Chambers and Arteries 583
Heart Conduction 584
Diseases and Disorders of the Heart 585
Coronary Artery Disease and Myocardial Infarction 586
Diagnostic and Therapeutic Procedures 588
Hypertensive Heart Disease 589
Congestive Heart Failure 590
Orthostatic Hypotension 591
Inflammatory and Valvular Disorders 591
Rheumatic Heart Disease 591
Valve Disorders 591
Blood Vessels 591
Arteries 593
Veins 593
Vascular Disorders 593
Shock 593
Vein Disorders 593
Varicose Veins 593
Deep Vein Thrombosis 594
Arterial Disorders 595
Arteriosclerosis and Atherosclerosis 595
Aneurysm 595
Peripheral Arterial Disease 595
Diagnostic Procedures and Treatments 596
Doppler Studies 596
Angiography 596
Echocardiography 597
Cardiac Catheterization and Angioplasty 597
Cardiac Pacemakers 598
Implantable Cardioverter-Defibrillator 598
Closing Comments 598
Patient Education 598
Legal and Ethical Issues 598
Summary of Scenario 599
Summary of Learning Objectives 599
Connections 600
24 Assisting in Geriatrics 601
Learning Objectives 601
Vocabulary 601
Scenario 601
Changes in Anatomy and Physiology 603
Cardiovascular System 603
Endocrine System 605
Gastrointestinal System 605
Integumentary System 606
Musculoskeletal System 607
Osteoporosis 607
Falls 607
Nervous System 608
Alzheimer’s Disease 608
Pulmonary System 611
Sensory Organs 611
Vision 611
Cataracts, Glaucoma, and Macular Degeneration. 612
Hearing 612
Taste and Smell 613
Nutritional Status. 613
Urinary System 613
Reproductive System 614
Sleep Disorders 614
Living Arrangements 615
The Medical Assistant’s Role in Caring for the Older Patient 615
Closing Comments 616
Patient Education 616
Legal and Ethical Issues 616
Summary of Scenario 618
Summary of Learning Objectives 618
Connections 619
Unit Four Diagnostic Procedures 620
25 Principles of Electrocardiography 620
Learning Objectives 620
Vocabulary 620
Scenario 620
The Electrical Conduction System of the Heart 621
The Cardiac Cycle 621
Polarization, Depolarization, and Repolarization 623
PQRST Complex 623
The Electrocardiograph 624
Electrocardiograph Paper 624
Electrodes and Lead Wires 625
Lead Recordings 625
Standard Leads 625
Augmented Leads 626
Precordial Leads 626
Performing Electrocardiography 626
Preparation of the Room and Patient 626
Attaching Leads to the Patient 627
Special Considerations. 628
Recording the Electrocardiogram 628
Standardization, Sensitivity, and Speed 628
The ECG Tracing and the Health Record 631
Interpretive Electrocardiographs 631
Artifacts 631
Wandering Baseline 631
Somatic Tremor 631
Alternating Current Interference 632
Interrupted Baseline 632
The ECG Strip 632
Normal Appearance of ECG Complexes 632
Rate 632
Rhythm 632
Typical ECG Rhythm Abnormalities 633
Sinus Arrhythmias 633
Atrial Arrhythmias 634
Ventricular Arrhythmias 635
Biochemical Arrhythmias 635
Pacemaker Rhythms 636
Implanted Cardioverter-Defibrillator 636
Myocardial Infarction 637
Related Cardiac Diagnostic Tests 638
Stress Test 638
Holter Monitor 639
Cardiac Event Monitor 642
Heart Scan 642
Closing Comments 643
Patient Education 643
Legal and Ethical Issues 643
Summary of Scenario 643
Summary of Learning Objectives 643
Connections 644
26 Assisting with Diagnostic Imaging 645
Learning Objectives 645
Vocabulary 645
Scenario 645
Basic Principles of Radiography 647
Types of X-rays 649
Radiographic Equipment 649
Control Booth 649
Image Receptor Systems 649
Identification. 650
Technology in Radiography 650
Radiographic Table 650
X-ray Tubes 650
Collimator 651
Power Supply 651
X-ray Exposure 651
Prime Factors 651
Technique Charts. 651
Radiographic Positioning 652
Anatomic Locations 652
Body Planes 652
Positions 652
Radiographic Projections 653
Markers 654
Other Diagnostic Radiologic Testing 654
Fluoroscopy and X-ray Studies That Use Contrast Media 655
Fluoroscopy 655
X-ray Studies That Use Contrast Media 655
Cardiovascular and Interventional Radiography 656
Computed Tomography 657
Magnetic Resonance Imaging 658
Sonography 659
Nuclear Medicine 660
Dual Energy X-ray Absorptiometry 661
Basic Radiographic Procedure 661
Patient Preparation and Explanation 661
Scheduling and Sequencing Diagnostic Imaging Procedures 663
Sequencing Order for Diagnostic Studies 663
Radiation Safety 664
Radiation Units 664
Effects of Low-Dose Radiation Exposure 666
Cellular Response to Exposure. 666
Somatic Effects. 667
Genetic Effects. 667
Radiation and Pregnancy. 667
Guidelines for Pediatric X-ray Examinations 667
Radiation Protection 667
Personnel Safety 668
Pre-exposure Safety Check. 668
Personnel Monitoring. 668
Patient Protection 669
Gonad Shielding. 670
Pregnant or Possibly Pregnant Patients. 670
Closing Comments 671
Role of the Medical Assistant 671
Patient Education 671
Legal and Ethical Issues 671
Summary of Scenario 672
Summary of Learning Objectives 673
Connections 674
27 Assisting in the Clinical Laboratory 675
Learning Objectives 675
Vocabulary 675
Scenario 675
Role of the Clinical Laboratory in Patient Care 676
Personnel in the Clinical Laboratory 676
Clinical Laboratory Testing 676
Divisions of the Clinical Laboratory 677
Urinalysis 677
Hematology 678
Chemistry 678
Microbiology 678
Government Legislation Affecting Clinical Laboratory Testing 678
Clinical Laboratory Improvement Amendments 678
CLIA-Waived Tests and Laboratories 679
Moderate- and High-Complexity Tests and Laboratories 679
Quality Assurance Guidelines 681
Quality Control Guidelines 681
Laboratory Safety 684
Safety Standards and Governing Agencies 684
Chemical Hazards 685
Biohazards and Infection Control 686
Standard Precautions 686
Bloodborne Pathogens Standard 686
Physical Hazards 687
Specimen Collection, Processing, and Storage 687
Laboratory Requisitions and Reports 687
Specimen Collection 689
Preventing Contamination 690
Handling, Processing, and Storage of Specimens 690
Chain of Custody 690
Steps in Collecting Specimens and Informing the Patient of the Results 690
Laboratory Mathematics and Measurement 691
Measuring Time 691
Measuring Temperature 691
Units of Measurement 691
Measuring Liquid Volume 692
Laboratory Equipment 692
Microscope 692
Centrifuge 695
Incubator 695
Closing Comments 695
Patient Education 695
Legal and Ethical Issues 696
Summary of Scenario 696
Summary of Learning Objectives 697
Connections 698
28 Assisting in the Analysis of Urine 699
Learning Objectives 699
Vocabulary 699
Scenario 699
History of the Analysis of Urine 700
Anatomy and Physiology of the Urinary Tract 700
Formation and Elimination of Urine 700
Filtration 700
Reabsorption 701
Secretion 701
Elimination 701
Collecting a Urine Specimen 701
Patient Sensitivity 701
Containers 702
Methods of Specimen Collection 702
Handling and Transportation of a Specimen 705
Routine Urinalysis 706
Physical Examination of the Urine 706
Appearance 706
Color. 706
Turbidity. 707
Volume 708
Foam 708
Odor 708
Specific Gravity 709
Chemical Examination of Urine 709
pH 710
Glucose 710
Ketones 710
Protein 710
Blood 711
Bilirubin and Urobilinogen 711
Nitrite 711
Leukocyte Esterase 711
Limitations of Reagent Strip Testing 711
Quality Assurance and Quality Control in Urinalysis 712
Microscopic Preparation and Examination of Urine Sediment 715
Microscopic Preparation of Urine 715
Microscopic Examination of Urine 716
Casts 716
Cells 717
Crystals 719
Miscellaneous Findings 721
Interpretation of the Microscopic Examination 722
Additional Tests Performed on Urine 723
Clinitest 723
Urine Pregnancy Testing 724
Ovulation Testing 726
Menopause Testing 726
Urine Toxicology 726
Adulteration Testing and Chain of Custody 728
Alcohol Testing 731
Closing Comments 731
Patient Education 731
Legal and Ethical Issues 731
Summary of Scenario 731
Summary of Learning Objectives 731
Connections 732
29 Assisting in Blood Collection 733
Learning Objectives 733
Vocabulary 734
Scenario 733
Venipuncture Equipment 734
Personal Protective Equipment 735
Tourniquets 735
Antiseptics 735
Evacuated Collection Tubes 736
Tube Additives 736
Order of Collection 738
Types of Needles and Supplies Used in Phlebotomy 739
Multisample Needles 739
Needle Holders 739
Syringes 740
Winged Infusion Sets (Butterfly Needles) 740
Needle Safety 740
Postexposure Management of Needlesticks 742
Routine Venipuncture 742
Patient Preparation 742
Preparing for the Venipuncture 743
Performing the Venipuncture 743
Completing the Venipuncture 744
Problems Associated with Venipuncture 752
Specimen Re-collection 753
Capillary Puncture 755
Equipment 755
Skin Puncture Devices 755
Collection Containers 755
Routine Capillary Puncture 756
Site Selection 756
Patient Preparation 756
Collecting the Specimen 756
Specimen Handling 756
Pediatric Phlebotomy 760
Handling the Specimen after Collection 761
Chain of Custody 761
Closing Comments 762
Patient Education 762
Legal and Ethical Issues 762
Summary of Scenario 762
Summary of Learning Objectives 763
Connections 764
30 Assisting in the Analysis of Blood 765
Learning Objectives 765
Vocabulary 766
Scenario 765
Hematology 766
Erythrocytes 766
Leukocytes 767
Granular Leukocytes 767
Nongranular Leukocytes 767
T Cells: Cell-Mediated Immunity. 767
B Cells: Humoral Immunity (Antibody-Mediated). 767
Thrombocytes 767
Clot Formation 767
Plasma 768
Hematology in the Physician Office Laboratory (POL) 768
Hematocrit 768
Hemoglobin 772
Erythrocyte Sedimentation Rate 774
Coagulation Testing 776
Hematology in the Reference Laboratory 778
CBC Laboratory Reports 779
Red Blood Cell Count 779
Red Cell Indices 781
White Blood Cell Count 781
Differential Cell Count 781
Preparation of Blood Smears for the Differential 781
Staining of Blood Smears 782
Identification of Normal Blood Cells 782
Differential Examination 783
Red Blood Cell Morphology 784
Size 784
Shape 784
Content 784
Platelet Analysis 784
Immunohematology-Blood Bank 784
Blood Grouping 784
Determination of ABO Blood Group 785
Determination of Rh Factor 785
Other Blood Types 785
Legal and Ethical Issues Related to Blood Transfusions 786
Blood Chemistry in the Physician Office Laboratory (POL) 786
Blood Glucose Testing 786
Hemoglobin A1c Testing 786
Cholesterol Testing 787
Alanine Aminotransferase (ALT) and Aspartate Aminotransferase (AST) Testing 790
Thyroid Hormone Testing 790
Reference Laboratory Chemistry Panels and Single Analyte Testing and Monitoring 790
Closing Comments 790
Patient Education 790
Legal and Ethical Issues 790
Summary of Scenario 794
Summary of Learning Objectives 794
Connections 796
31 Assisting in Microbiology and Immunology 797
Learning Objectives 797
Vocabulary 798
Scenario 797
Classification of Microorganisms 799
Naming of Microorganisms 799
Typical Pathogenic Bacteria 799
Bacterial Staining Characteristics 799
Bacterial Shapes 799
Bacterial Oxygen Requirements 800
Bacterial Physical Structures 801
Unusual Pathogenic Bacteria: Chlamydiae, Mycoplasmas, and Rickettsiae 804
Pathogenic Fungi 804
Pathogenic Protozoa 805
Pathogenic Parasites 805
Helminths (Worms) 806
Pathogenic Viruses 807
Specimen Collection and Transport in the POL 809
Collection for the Pinworm Parasite 812
CLIA-Waived Microbiology Tests 812
Rapid Strep Testing 813
Influenza A and B Testing 814
Respiratory Syncytial Virus (RSV) Testing 814
CLIA-Waived Immunology Testing 815
Infectious Mononucleosis Testing 815
Helicobacter pylori Antibody Testing 817
Lyme Disease Antibody Testing 817
HIV Antibody Testing 818
Microbiology Reference Laboratory 818
Identification of Pathogens in the Microbiology Laboratory 818
Staining 818
Gram’s Stain 819
Acid-Fast Stain 819
Inoculating Equipment 819
Assessing a Culture 820
Throat Culture 820
Urine Cultures 820
Microbiology Culture and Sensitivity Testing 820
Closing Comments 821
Patient Education 821
Legal and Ethical Issues 821
Summary of Scenario 822
Summary of Learning Objectives 823
Connections 824
Unit Five Assisting with Surgeries 825
32 Surgical Supplies and Instruments 825
Learning Objectives 825
Vocabulary 825
Scenario 825
Minor Surgery Room 826
Surgical Solutions and Medications 826
Surgical Instruments 827
Classifications of Surgical Instruments 829
Cutting and Dissecting Instruments 829
Bandage Scissors (Figure 32-5, A) 829
Operating (Surgical) Scissors 829
Metzenbaum (Metz) Scissors (Figure 32-5, B) 829
Mayo Scissors (Figure 32-5, C and D) 829
Iris Scissors (Figure 32-5, E and F) 829
Littauer Stitch or Suture Scissors (Figure 32-6) 829
Disposable Scalpels (Figure 32-7) 829
Grasping and Clamping Instruments 830
Hemostat Forceps (Figure 32-8, A and B) 830
Needle Holders (Figure 32-8, C and D) 830
Splinter Forceps 830
Adson Forceps (Figure 32-9) 830
Plain Thumb (Dressing) Forceps (Figure 32-10) 830
Towel Forceps (Towel Clamp) (Figure 32-11) 830
Allis Tissue Forceps (Figure 32-12, A) 831
Foerster Sponge Forceps (Figure 32-12, B) 831
Transfer Forceps (Figure 32-12, C to E) 831
Adson Thumb Forceps (Figure 32-13, A and B) 831
Bayonet Forceps (Figure 32-13, C to E) 831
Plain-Tip Tissue Forceps (Figure 32-13, F) 831
Toothed Tissue Forceps (Figure 32-13, G) 831
Retractors 831
Senn Retractor (Figure 32-14) 831
Probes and Dilators 831
Probes (Figure 32-15, A to C) 831
Trocars and Obturators (Figure 32-15, D to G) 833
Specula (Figure 32-16) 833
Nasal Specula (see Figure 32-16, A and B) 834
Specialty Instruments 834
Gynecologic Instruments 834
Foerster Sponge Forceps (Figure 32-17, A) 834
Placenta Forceps (Figure 32-17, B) 834
Bozeman Uterine Dressing Forceps (Figure 32-17, C) 834
Endocervical Curette (Figure 32-17, D) 834
Sims Uterine Curette (Figure 32-17, E) 834
Schroeder Uterine Vulsellum Forceps (Figure 32-17, F) 834
Long Allis Forceps (Figure 32-17, G) 834
Schroeder Uterine Tenaculum Forceps (Figure 32-17, H) 834
Hegar Uterine Dilators (Figure 32-18, A) 834
Sims Uterine Sounds (Figure 32-18, B) 834
Ophthalmologic and Otolaryngologic Instruments 834
Krause Nasal Snare (Figure 32-19, A) 834
Metal Tongue Depressor (Figure 32-19, B) 834
Hartmann “Alligator” Ear Forceps (Figure 32-19, C) 835
Laryngeal Mirror (Figure 32-19, D) 835
Ivan Laryngeal Metal Applicator (Figure 32-19, E) 835
“Buck” Ear Curette (Figure 32-19, F) 835
Sharp Ear Dissector (Figure 32-19, G) 835
Biopsy Instruments 835
Cervical Biopsy Forceps (Figure 32-20, A) 835
Rectal Biopsy Punch (Figure 32-20, B) 835
Silverman Biopsy Needle 835
Genitourinary Instruments 835
Foley Catheter with Inflated Balloon (Figure 32-21, A) 835
Red Robinson Catheter (Figure 32-21, B) 836
Coudé-Tip Catheter 836
12-mL Luer-Lok Syringe (Figure 32-21, C) 836
Care and Handling of Instruments 836
Drapes, Sutures, and Needles 837
Sutures 837
Absorbable Sutures 838
Nonabsorbable Sutures and Other Closure Materials 838
Suture Sizing and Packaging 839
Needles 840
Closing Comments 840
Patient Education 840
Legal and Ethical Issues 840
Summary of Scenario 840
Summary of Learning Objectives 841
Connections 841
33 Surgical Asepsis and Assisting With Surgical Procedures 842
Learning Objectives 842
Vocabulary 843
Scenario 842
Sterilization 843
Autoclave 844
Wrapping Materials 844
Wrapping Instruments 848
Sterilization Indicators 848
Chemical Sterilization Indicators. 848
Biologic Sterilization Indicators. 848
Quality-Assurance Records for Office Sterilization 849
Loading the Autoclave 849
Unloading Guidelines 849
Shelf Life of Sterilized Packs. 850
Chemical Sterilization 850
Surgical Procedures 850
Electrosurgery 850
Laser Surgery 851
Microsurgery 851
Endoscopic Procedures 851
Cryosurgery 852
Assisting with Surgical Procedures 852
Preparation of the Patient 852
Preoperative Instructions 852
Informed Consent 853
Positioning 853
Skin Preparation 853
Preparation of the Room 854
Sterile Technique 855
Sterile Field 862
Assisting the Physician during Surgery 863
Passing Instruments 866
Specimen Collection 866
Completing the Surgical Procedure 866
Postoperative Responsibilities 869
Postoperative Instructions and Care 870
Warning Signs 870
Follow-Up 870
Wound Care 871
Wound Healing 872
Dressings 874
Bandages 874
Closing Comments 877
Patient Education 877
Legal and Ethical Issues 878
Summary of Scenario 878
Summary of Learning Objectives 879
Connections 880
Unit Six Career Development 881
34 Career Development and Life Skills 881
Learning Objectives 881
Vocabulary 882
Scenario 881
Moving on to the Next Phase of Life 882
Understanding Personality Traits Important to Employers 882
Assessing Your Strengths and Skills 883
Developing Career Objectives 884
Knowing Personal Needs 884
Finding a Job 885
Two Best Job Search Methods 885
Traditional Job Search Methods 886
School Career Placement Offices 886
Newspaper Ads 886
Employment Agencies 886
Improving Your Opportunities 886
Being Organized in Your Job Search 887
Developing a Résumé 887
Résumé Formats 888
Résumé Content 889
Header 889
Objective 890
Education 890
Work Experience 890
Summary and Skills 892
Special Skills 892
Certifications 892
Appearance of the Résumé 892
Developing a Cover Letter 893
Completing Online Profiles and Job Applications 895
Creating a Career Portfolio 897
Job Interview 898
Preparation for the Interview 898
During the Interview 900
Phone Interview 900
Face-to-Face Interview 900
Video Interview 901
Follow-Up After the Interview 902
Reasons People Do Not Get Hired 903
Negotiation 903
You Got the Job! 903
Common Early Mistakes 903
Being a Good Employee 903
Dealing With Supervisors 904
Performance Appraisals 904
Pursuing a Raise 904
Leaving a Job 905
Life Skills 905
Personal Growth 905
Steps for Achieving Goals 905
Self-Control 905
Self-Esteem 905
Problem-Solving Skills 905
Decision-Making Skills 906
Professional Development 906
Stress Management 906
Closing Comments 907
Legal and Ethical Issues 907
Summary of Scenario 907
Summary of Learning Objectives 908
Connections 909
Glossary 910
Index 927
A 927
B 928
C 929
D 930
E 932
F 933
G 934
H 934
I 935
J 936
K 936
L 936
M 937
N 938
O 939
P 940
Q 942
R 942
S 943
T 944
U 945
V 945
W 946
X 946
Y 946
Z 946