Additional Information
Book Details
Abstract
Therapy via the internet is a developing field for counsellors. This accessible guide focuses on technological and therapeutic aspects of online work, relevant across all counselling approaches. With practical step-by-step exercises and jargon-free advice, this is an indispensable tool for all practitioners and trainees planning to work online.
GILL JONES is Co-Director of Counselling Online Ltd, where she writes and directs training courses for qualified counsellors and psychotherapists. She is a qualified counsellor, supervisor and trainer, and has also worked in universities and further education institutions.
ANNE STOKES is Co-Director of Counselling Online Ltd, where she continues to draw on her experience as a counsellor, trainer and supervisor. She is also a BACP Accredited counsellor and has also worked in universities and further education institutions.
"What a delightful read! Jones and Stokes have succeeded in covering a tremendous range of issues and strategies relevant to all aspects of online communication." – Dr Michael Fenichel, Past President and Fellow of the International Society for Mental Health Online.
"Excellent value." - THE Textbook Guide, May 2009
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover | Cover | ||
| Contents | vii | ||
| Acknowledgements | x | ||
| Foreword | xi | ||
| Glossary | xiii | ||
| 1 Introduction to Online Counselling | 1 | ||
| Why do clients choose to work online? | 2 | ||
| Historical overview | 3 | ||
| Why might counsellors be attracted to online counselling? | 5 | ||
| Why might counsellors choose not to engage in online work? | 7 | ||
| 2 Making a Start | 12 | ||
| The first contact | 12 | ||
| Receiving and responding to initial enquiry emails | 14 | ||
| Counsellor response to initial enquiry emails | 15 | ||
| Building a relationship using text only | 19 | ||
| Adding interpretation to the words | 20 | ||
| Setting up your online counselling service – tools | 22 | ||
| Setting up your online counselling service – professional requirements | 23 | ||
| Putting your online counselling service on the internet | 23 | ||
| 3 The Online Contract | 26 | ||
| Introduction | 26 | ||
| Initial emails and responses | 27 | ||
| Contract for online counselling | 31 | ||
| Agreement | 35 | ||
| 4 Counselling Asynchronously by Email and Message Board | 38 | ||
| Introduction | 38 | ||
| Counselling by email | 38 | ||
| Counselling by private message board | 39 | ||
| Counselling asynchronously in practice | 39 | ||
| Practical aspects of working asynchronously online | 48 | ||
| Conclusion | 53 | ||
| 5 Counselling Synchronously by Live Chat-room Session | 54 | ||
| Internet relay chat | 54 | ||
| Using IRC for counselling | 57 | ||
| Advantages of synchronous counselling | 59 | ||
| Disadvantages of synchronous counselling | 62 | ||
| Working with clients synchronously | 63 | ||
| 6 Using Text to Explore Feelings | 71 | ||
| Therapeutic writing tasks | 72 | ||
| Unsent letters | 73 | ||
| Working with dialogue | 75 | ||
| Using dialogue asynchronously | 76 | ||
| Using dialogue in a synchronous session | 78 | ||
| Using a narrative approach in therapy | 81 | ||
| Summary | 83 | ||
| 7 Working Therapeutically Online with Image and Sound | 85 | ||
| Using creative arts therapy online | 85 | ||
| Working with image online | 87 | ||
| Second life and other virtual reality communities | 90 | ||
| Creating and sharing image and sound files | 91 | ||
| Sizing, sending and receiving image files | 92 | ||
| Working with a scanner and digital camera | 93 | ||
| Working with a whiteboard | 94 | ||
| Working with a webcam and video | 95 | ||
| Sending and receiving sound files | 96 | ||
| 8 Supervision Online | 98 | ||
| Online supervision | 98 | ||
| How does it work? | 100 | ||
| What are the disadvantages? | 104 | ||
| Group supervision | 106 | ||
| A live discussion about online supervision | 106 | ||
| For the future | 109 | ||
| 9 An Overview of Useful Theories | 111 | ||
| Introduction | 111 | ||
| Four email exchanges used to explore counselling approaches online | 112 | ||
| 10 Boundaries and Online Counselling | 123 | ||
| Using the internet as an information and support resource | 124 | ||
| Using the internet for additional supportive contact | 125 | ||
| Offering online support in a crisis | 127 | ||
| Continuing the counselling when either client or counsellor is travelling | 129 | ||
| Using other platforms for internet counselling | 130 | ||
| Uncontracted contact | 132 | ||
| 11 Putting it All into Practice | 135 | ||
| Training | 135 | ||
| Ethical practice online | 140 | ||
| Professional indemnity insurance and related legal issues | 141 | ||
| Confidentiality and data protection | 142 | ||
| Breaches of confidentiality | 144 | ||
| Specific issues | 144 | ||
| So finally – where next? | 146 | ||
| Appendix: Codes of Practice Relating to Online Therapy | 148 | ||
| References and Further Reading | 150 | ||
| Index | 156 | ||
| A | 156 | ||
| B | 156 | ||
| C | 156 | ||
| D | 157 | ||
| E | 157 | ||
| F | 157 | ||
| G | 157 | ||
| H | 157 | ||
| I | 157 | ||
| J | 158 | ||
| K | 158 | ||
| L | 158 | ||
| M | 158 | ||
| N | 158 | ||
| O | 158 | ||
| P | 158 | ||
| Q | 158 | ||
| R | 158 | ||
| S | 159 | ||
| T | 159 | ||
| U | 159 | ||
| V | 159 | ||
| W | 159 | ||
| Y | 160 | ||
| Z | 160 |