Additional Information
Book Details
Abstract
Being self-aware is particularly important for healthcare professionals who need to manage their cognitive, affective and behavioural self in order to engage effectively in therapeutic relationships. This book examines how self-awareness can be developed and applied in practice by combining theoretical and practical approaches.
Dr. Dev M. Rungapadiachy is Lecturer in Interpersonal Communication, Psychology and Nursing at the University of Leeds, UK. His previous publications include Interpersonal Communication and Psychology for Health Care Professionals: Theory and Practice (1999).
'The book is a comprehensive guide on how to develop communication skills. It would be a useful reference for students and qualified nurses who are interested in empowerment, the use of language, developing relationships, stress, aggression, loss and the dynamics of power.' - Nursing Standard
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover\r | Cover | ||
| Half-Title\r | i | ||
| Title | iii | ||
| Copyright | iv | ||
| Contents | v | ||
| List of Figures | x | ||
| List of Tables | xi | ||
| Preface | xii | ||
| Acknowledgements | xiv | ||
| Notes on Contributors | xv | ||
| Introduction | xvi | ||
| PART I On Developing Self-Awareness: A Way of Engaging | 1 | ||
| References | 2 | ||
| Chapter 1 Self-Awareness | 3 | ||
| Objectives | 3 | ||
| Introduction | 3 | ||
| What is self-awareness? | 4 | ||
| What is self? | 5 | ||
| Components of self-awareness | 6 | ||
| Forms of self-awareness | 12 | ||
| Self-concept | 14 | ||
| Body image, ideal-self, and self-esteem | 15 | ||
| Factors influencing self-concept formation | 16 | ||
| Becoming and developing self-awareness | 17 | ||
| Benefits and drawbacks of self-awareness | 18 | ||
| Self-awareness and engaging with patients | 19 | ||
| Summary | 24 | ||
| References | 25 | ||
| PART II Self-Awareness and the Person’s Experience of Illness | 29 | ||
| From health to ill health: Person experience | 29 | ||
| Reference | 30 | ||
| Chapter 2 Stress, Vulnerability, and Self-Awareness | 31 | ||
| Objectives | 31 | ||
| Introduction | 31 | ||
| Defining stress | 32 | ||
| Models of stress | 33 | ||
| Stress and the general adaptation syndrome | 34 | ||
| Stress, life events, change, and readjustment | 34 | ||
| Stress and cognitive appraisal | 35 | ||
| The concept of vulnerability | 38 | ||
| Inborn vulnerability (diathesis) | 39 | ||
| Acquired vulnerability | 40 | ||
| Stress and coping styles | 49 | ||
| Summary | 51 | ||
| References | 51 | ||
| Chapter 3 Power, Empowerment, and Self-Awareness in Helping Relationships | 54 | ||
| Objectives | 54 | ||
| Introduction | 54 | ||
| The concept of power | 55 | ||
| Power through | 58 | ||
| Obedience | 59 | ||
| Conformity and compliance | 62 | ||
| Why do we conform and comply? | 62 | ||
| Health care system: An empowering or disempowering process | 65 | ||
| Empowering patients through effective engagement | 71 | ||
| Summary | 73 | ||
| References | 74 | ||
| Chapter 4 Emotion of Loss and Self-Awareness | 77 | ||
| Objectives | 77 | ||
| Introduction | 77 | ||
| Definition of terms | 78 | ||
| The concept of loss | 78 | ||
| The concept of attachment | 79 | ||
| Separation | 80 | ||
| Loss and grief | 81 | ||
| Types of loss | 81 | ||
| A multidimensional approach | 81 | ||
| Grief is a natural process | 84 | ||
| John Bowlby: Four phases of mourning | 84 | ||
| Colin Murray-Parkes: Phases of grieving | 86 | ||
| Elizabeth Kübler-Ross: Five stages of grieving | 88 | ||
| Mourning | 91 | ||
| William Worden: The four tasks of mourning | 91 | ||
| Complicated and abnormal grief | 95 | ||
| Recognising and managing the impact of loss in self and others | 96 | ||
| The principles of engaging with the bereaved person | 96 | ||
| Summary | 99 | ||
| References | 100 | ||
| Chapter 5 Anger, Aggression, and Self-Awareness | 102 | ||
| Objectives | 102 | ||
| Introduction | 102 | ||
| Anger and aggression defined | 103 | ||
| Forms of aggression | 105 | ||
| Affective and instrumental aggression | 106 | ||
| Anger profile | 107 | ||
| Causes of aggression | 110 | ||
| Theories of anger and aggression | 111 | ||
| Ethological model | 111 | ||
| Socio-biological model | 112 | ||
| Heredity and hormonal explanations | 113 | ||
| Psychoanalytical model | 113 | ||
| Frustration–aggression model | 114 | ||
| Learning theories of aggression | 115 | ||
| Social cognitive learning theory | 118 | ||
| Social interaction theory | 120 | ||
| Anderson and Bushman’s general aggression model | 120 | ||
| Inputs | 121 | ||
| Routes | 123 | ||
| Outcomes | 123 | ||
| Functions of anger and aggression | 124 | ||
| Management of anger and aggression in self and in others | 124 | ||
| Summary | 126 | ||
| References | 126 | ||
| PART III Communication, Engagement, and the Helping Relationship | 131 | ||
| References | 132 | ||
| Chapter 6 The Use of Language and Self-Awareness | 133 | ||
| Objectives | 133 | ||
| Introduction | 133 | ||
| The formation of language | 134 | ||
| The development of language | 134 | ||
| Biological basis of language | 135 | ||
| Critical period in language development | 139 | ||
| Psychological basis of language | 140 | ||
| Egocentric and socialised language | 143 | ||
| Social basis of language | 144 | ||
| The acquisition of language | 146 | ||
| Language and health care professionals | 149 | ||
| Summary | 152 | ||
| References | 153 | ||
| Chapter 7 Intrapersonal Communication and Self-Awareness | 156 | ||
| Objectives | 156 | ||
| Introduction | 156 | ||
| Values | 157 | ||
| Attitudes | 158 | ||
| Social cognition, social perception, and social judgement | 164 | ||
| Attribution | 164 | ||
| Errors and biases | 169 | ||
| Actor–observer effect | 171 | ||
| Impression formation | 171 | ||
| Summary | 174 | ||
| References | 174 | ||
| Chapter 8 Interpersonal Communication and Interpersonal Skills | 176 | ||
| Objectives | 176 | ||
| Introduction | 176 | ||
| What is interpersonal communication? | 177 | ||
| The goal of interpersonal communication | 178 | ||
| Three fundamental interpersonal needs | 180 | ||
| Interpersonal styles | 184 | ||
| Interpersonal skills | 185 | ||
| Verbal and non-verbal communication | 191 | ||
| Functions of non-verbal communication | 192 | ||
| Types of non-verbal communication | 195 | ||
| Summary | 198 | ||
| References | 198 | ||
| Chapter 9 Engagement and Developing Relationships | 201 | ||
| Objectives | 201 | ||
| Introduction | 201 | ||
| From health to ill health: Patient experience | 201 | ||
| The process of engagement | 204 | ||
| A model of care and relationship building | 208 | ||
| Summary | 222 | ||
| References | 222 | ||
| Concluding Remarks | 225 | ||
| Notes | 227 | ||
| Glossary | 230 | ||
| Appendices | 242 | ||
| Author Index | 245 | ||
| Subject Index | 250 |