Menu Expand
Student Workbook for Practice Management for the Dental Team - E-Book

Student Workbook for Practice Management for the Dental Team - E-Book

Betty Ladley Finkbeiner | Charles Allan Finkbeiner

(2016)

Additional Information

Book Details

Abstract

Get more practice with essential dental office skills! Corresponding to the chapters in Practice Management for the Dental Team, 7th Edition, by Betty Ladley Finkbeiner, CDA Emeritus, BS, MS, and Charles Allan Finkbeiner, BS, MS, this workbook includes an EagleSoft practice management CD-ROM. Interactive exercises help you gain realistic office experience, from learning the technology to managing patient information to completing financial procedures. The workbook also includes summaries of textbook content, learning objectives, practice questions, critical thinking exercises, and online assignments. With these valuable resources, you'll learn to perform all dental office functions!

  • The full EagleSoft practice management CD includes exercises for relevant chapters in the book, adding opportunities for realistic office experience.
  • Practice questions, critical thinking exercises and Internet assignments help you prepare for your first job.
  • Learning objectives and summaries of content from the textbook help you comprehend and retain key information.

Table of Contents

Section Title Page Action Price
Front Cover Cover
Student Workbook for Practice Management for The Dental Team iii
Copyright Page iv
Introduction to the Student v
Contents vii
How to Use Patterson Eaglesoft Practice Management Software ix
Chapter 1: Dentistry as a Business 1
Learning Outcomes 1
Short-Answer Or Fill-In Questions 1
Multiple-Choice Questions 5
Critical Thinking Activities 6
Chapter 2: Dental Team Management 7
Learning Outcomes 7
Short-Answer Or Fill-In Questions 7
Multiple-Choice Questions 11
Critical Thinking Activities 12
Chapter 3: Patient Management 15
Learning Outcomes 15
Short-Answer Or Fill-In Questions 15
Multiple-Choice Questions 18
Critical Thinking Activities 19
Chapter 4: Legal and Ethical Issues in the Dental Business Office 21
Learning Outcomes 21
Short-Answer Or Fill-In Questions 21
Matching Exercise 23
Multiple-Choice Questions 24
Critical Thinking Activities 25
Internet Assignments 26
Chapter 5: Technology in the Business Office 27
Learning Outcomes 27
Short-Answer Or Fill-In Questions 27
Matching Exercise 29
Multiple-Choice Questions 29
Critical Thinking Activities 31
Internet Assignments 31
Chapter 6: Office Design and Equipment Placement 33
Learning Outcomes 33
Short-Answer Or Fill-In Questions 33
Multiple-Choice Questions 35
True-False Questions 36
Critical Thinking Activities 36
Internet Assignments 37
Chapter 7: Working with Dental Office Documents 39
Learning Outcomes 39
Short-Answer Or Fill-In Questions 39
Matching 42
Multiple-Choice Questions 43
Practical Activity 44
Software Tutorial 44
Critical Thinking Activities 49
Chapter 8: Storage of Business Records 51
Learning Outcomes 51
Short-Answer Or Fill-In Questions 51
Matching Exercise 52
Multiple-Choice Questions 52
Practical Activities 53
Critical Thinking Activity 55
Chapter 9: Written Communications 57
Learning Outcomes 57
Short-Answer Or Fill-In Questions 57
Matching Exercise 60
Multiple-Choice Questions 60
Practice With Grammar 62
Practical Activities 63
Critical Thinking Activity 67
Internet Assignment 68
Chapter 10: Telecommunications 69
Learning Outcomes 69
Short-Answer Or Fill-In Questions 69
Multiple-Choice Questions 75
Critical Thinking Activities 76
Chapter 11: Appointment Management Systems 77
Learning Outcomes 77
Short-Answer Or Fill-In Questions 77
Multiple-Choice Questions 78
Software Tutorial 79
Critical Thinking Activities 81
Chapter 12: Recall Systems 83
Learning Outcomes 83
Short-Answer Or Fill-In Questions 83
Multiple-Choice Questions 86
Software Tutorial 86
Critical Thinking Activities 87
Chapter 13: Inventory Systems and Supply Ordering 89
Learning Outcomes 89
Short-Answer Or Fill-In Questions 89
Matching 92
Multiple-Choice Questions 92
Critical Thinking Activity 93
Chapter 14: Dental Insurance 95
Learning Outcomes 95
Short-Answer Or Fill-In Questions 95
Matching Exercise 97
Multiple-Choice Questions 97
Software Tutorial 99
Critical Thinking Activity 99
Chapter 15: Financial Systems: Accounts Receivable 101
Learning Outcomes 101
Short-Answer Or Fill-In Questions 101
Matching Exercise 104
Multiple-Choice Questions 104
Software Tutorial 105
Critical Thinking Activity 105
Chapter 16: Other Financial Systems 107
Learning Outcomes 107
Short-Answer Or Fill-In Questions 108
Multiple-Choice Questions 110
Matching Exercise 112
Practical Activities 113
Critical Thinking Activities 120
Chapter 17: Infection Control Systems 121
Learning Outcomes 121
Short-Answer Or Fill-In Questions 121
Matching Exercise 124
Multiple-Choice Questions 125
Practical Activity 125
Critical Thinking Activities 127
Chapter 18: The Dental Assistant in the Workplace 129
Learning Outcomes 129
Short-Answer Or Fill-In Questions 129
Multiple-Choice Questions 132
Practical Activities 133
Critical Thinking Activity 140