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Book Details
Abstract
Drawing on disciplines including psychology, sociology and organizational theory, Stephen Fineman explores a number of familiar and not so familiar work arenas. He examines the way emotion penetrates leadership, decision-making and organizational change, as well as newer topics like the virtual side of organizations. Finally, he addresses the darker side of emotion in the context of bullying, violence, sexual harassment and downsizing.
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Preface | |||
| How to use this toolkit | |||
| 1. Defining trust | |||
| Why trust matters | |||
| The ten criteria for trust | |||
| 2. The Trust Index | |||
| How to measure factors that impact on trust in teams | |||
| The Trust Index guidance notes | |||
| The Trust Index tool | |||
| 3. How to build trust in teams | |||
| Integrating trust-building into humanitarian action | |||
| Linking the trust tools to the four phases of emergency response | |||
| 4. The trust-building tools | |||
| Tool 1: Appreciative inquiry | |||
| Tool 2: Trust cards | |||
| Tool 3: Trust walk | |||
| Tool 4: Communications charter | |||
| Tool 5: Aligning working practices | |||
| Tool 6: Email activity | |||
| Tool 7: Trust tips for team leaders | |||
| Tool 8: Elements of team leader reviews | |||
| Tool 9: Treasure hunting | |||
| Tool 10: Time lines | |||
| 5. Informal activities | |||
| Ice-breakers | |||
| Team socials | |||
| Global Diversity Board Game for International Relief and Development Organisations | |||
| Further resources | |||
| Glossary |