BOOK
Work Psychology
John Arnold | Ray Randall | Fiona Patterson | Joanne Silvester | Ivan Robertson | Prof Author
(2016)
Additional Information
Book Details
Abstract
Now in its sixth edition, Work Psychology is an accessible and fascinating examination of human behaviour in today’s workplace, written by authors who are all experts in their fields. Substantially updated with new material that reflects current research and debate in the area, the text retains its popular blend of theory, research and engaging examples.
Covering a broad range of core topics, this text is suitable for undergraduate students in business, management, and psychology as well as those studying for professional qualifications.
This new sixth edition offers you:
- A clear and consistent structure, including an opening and closing case study and other exercises within each chapter to help you to apply what you’ve learnt.
- Attractive full-colour design that aids navigation and enlivens the text.
- Extensive coverage of cross-cultural issues that reflects the increasingly global context of work.
- Learning outcomes, long and short self-test questions, a glossary, annotated further reading and weblinks to enable your learning within and beyond the textbook.
- All the latest research and hot topics in the field of work psychology.
- A new ‘Key debate’ feature that directs you to key controversies and contemporary debate around work psychology today.
- A new ‘Research methods in focus’ feature that de-mystifies and illustrates with examples the use of strong research methods in practice.
- A new ‘Point of integration’ feature which clearly links the theories between chapters, allowing for a greater understanding of the topic as a whole.
- Additional material for lecturers is available at www.pearsoned.co.uk/workpsych
About the authors
Written and edited by authors who are all expert teachers and researchers in their fields, Work Psychology offers a clear and authoritative introduction to human behaviour in the workplace.
John Arnold is Professor of Organisational Behaviour in the School of Business and Economics at Loughborough University.
Ray Randall is a Senior Lecturer in the School of Business and Economics at Loughborough University.
With expert contributions from co-authors:
Fiona Patterson Founder Director of the Work Psychology Group, Principal Researcher the University of Cambridge and Visiting Professorship at City University London.
Joanne Silvester Professor of Psychology, Cass Business School, City University London.
Ivan Robertson Founder Director of Robertson Cooper Ltd and Emeritus Professor of Work & Organizational Psychology, Manchester Business School.
Professor Sir Cary Cooper CBE 50th Anniversary Professor of Organizational Behaviour & Health, Alliance Manchester Business School, and President of the British Academy of Management.
Bernard Burnes Professor of Organisational Change, Stirling Management School.
Don Harris Professor of Human Factors in the Centre for Mobility and Transport, Coventry University.
Carolyn Axtell Senior Lecturer at the Institute of Work Psychology, Sheffield University Management School.
Table of Contents
| Section Title | Page | Action | Price |
|---|---|---|---|
| Cover | Cover | ||
| Title Page | iii | ||
| Copyright Page | iv | ||
| Brief Contents | v | ||
| Contents | vi | ||
| Preface | ix | ||
| About the authors | xvi | ||
| Acknowledgements | xvii | ||
| 1 Work psychology: an initial orientation | 1 | ||
| Introduction | 2 | ||
| Basic psychology and work psychology | 2 | ||
| Five traditions in psychology | 5 | ||
| The origins of work psychology | 13 | ||
| Work psychology today | 15 | ||
| The changing world of work | 20 | ||
| Diversity and culture | 23 | ||
| Summary | 31 | ||
| Test your learning | 32 | ||
| Relevant websites | 32 | ||
| Suggested further reading | 33 | ||
| 2 Theory, research and practice in work psychology | 34 | ||
| Introduction | 35 | ||
| The nature of theory in work psychology | 35 | ||
| Theory and practice in work psychology | 39 | ||
| Research methods in work psychology | 44 | ||
| Research designs | 50 | ||
| Key principles in hypothesis testing using quantitative data | 58 | ||
| Some common statistical tests | 61 | ||
| Other phenomena in statistical testing | 68 | ||
| Analysing qualitative data | 70 | ||
| Summary | 73 | ||
| Test your learning | 74 | ||
| Relevant websites | 75 | ||
| Suggested further reading | 75 | ||
| 3 Individual differences | 77 | ||
| Introduction | 79 | ||
| Traditional models of cognitive ability | 80 | ||
| Systems models of intelligence | 85 | ||
| Trait views of personality | 93 | ||
| Socio-cognitive approaches to individual differences | 110 | ||
| Summary | 111 | ||
| Test your learning | 113 | ||
| Relevant websites | 113 | ||
| Suggested further reading | 114 | ||
| 4 Personnel selection: analysing jobs, competencies and selection methods | 115 | ||
| Introduction | 117 | ||
| The design and validation process in selection | 118 | ||
| Job analysis data | 125 | ||
| Using job analysis information | 129 | ||
| Validation processes | 131 | ||
| Reliability | 138 | ||
| Financial utility | 139 | ||
| Personnel selection and assessment methods | 140 | ||
| The impact of selection procedures on applicants | 167 | ||
| The use of technology in selection | 172 | ||
| Summary | 174 | ||
| Test your learning | 176 | ||
| Relevant websites | 177 | ||
| Suggested further reading | 177 | ||
| 5 Assessing performance at work | 178 | ||
| Introduction | 179 | ||
| Defining work performance | 180 | ||
| Measuring work performance | 185 | ||
| Performance assessment in practice | 193 | ||
| Multi-source feedback | 198 | ||
| Electronic performance monitoring | 202 | ||
| Improving performance | 204 | ||
| Summary | 206 | ||
| Test your learning | 207 | ||
| Relevant websites | 208 | ||
| Suggested further reading | 208 | ||
| 6 Attitudes at work | 209 | ||
| Introduction | 211 | ||
| What is an attitude? | 212 | ||
| Measuring attitudes | 215 | ||
| Attitudes and behaviour | 218 | ||
| Job satisfaction | 222 | ||
| Organisational commitment | 233 | ||
| Employee turnover | 240 | ||
| Unemployment | 246 | ||
| The psychological contract | 251 | ||
| Summary | 261 | ||
| Test your learning | 263 | ||
| Relevant websites | 264 | ||
| Suggested further reading | 264 | ||
| 7 Approaches to work motivation and work design | 265 | ||
| Introduction | 267 | ||
| Overview of motivation | 267 | ||
| Common-sense approaches to motivation | 268 | ||
| Need theories | 269 | ||
| Expectancy theory: what’s in it for me? | 274 | ||
| Justice and citizenship theories:am I being fairly treated? | 276 | ||
| Goal-setting theory: how can I achieve my aims? | 280 | ||
| Self-concept and individual differences in motivation | 287 | ||
| Intrinsic motivation, extrinsic motivation and self-determinationtheory | 287 | ||
| Motivation through job redesign | 291 | ||
| Integration of motivation theories | 303 | ||
| Summary | 305 | ||
| Test your learning | 307 | ||
| Relevant websites | 308 | ||
| Suggested further reading | 308 | ||
| 8 Design at work | 309 | ||
| Introduction | 311 | ||
| Design in a socio-technical context | 313 | ||
| Stages in design | 315 | ||
| Human-centred design | 316 | ||
| Summary | 340 | ||
| Test your learning | 341 | ||
| Relevant websites | 342 | ||
| Suggested further reading | 342 | ||
| Notes | 342 | ||
| 9 Training and development | 343 | ||
| Introduction | 344 | ||
| How training has changed | 345 | ||
| The training cycle | 347 | ||
| Training needs analysis | 347 | ||
| Training design | 351 | ||
| Training evaluation | 361 | ||
| Training and development in practice | 367 | ||
| Training and the learning organisation | 371 | ||
| Summary | 373 | ||
| Test your learning | 374 | ||
| Relevant websites | 374 | ||
| Suggested further reading | 375 | ||
| Note | 375 | ||
| 10 Work-related stress and well-being | 376 | ||
| Introduction | 378 | ||
| Work-related stress | 379 | ||
| Models of work stress | 380 | ||
| The consequences and costs of work stress | 390 | ||
| From stress to positive well-being | 398 | ||
| Factors linked to employee stress andwell-being | 403 | ||
| Interventions to tackle work stress and promote employee well-being | 425 | ||
| The popularity and effectiveness of interventions | 433 | ||
| Problem-solving approaches to intervention | 438 | ||
| Summary | 441 | ||
| Test your learning | 443 | ||
| Relevant websites | 443 | ||
| Suggested further reading | 444 | ||
| 11 Groups, teams and teamwork | 445 | ||
| Introduction | 447 | ||
| Group decision-making | 447 | ||
| Group deficiencies and overcoming them | 451 | ||
| Relations between groups | 462 | ||
| Work teams | 465 | ||
| What happens in work teams? | 470 | ||
| Factors associated with effective teamwork | 473 | ||
| Selecting people for teams | 476 | ||
| Impacts on team members | 480 | ||
| Other factors influencing team performance | 483 | ||
| Participation in decision-making in organisations | 490 | ||
| Summary | 492 | ||
| Test your learning | 495 | ||
| Relevant websites | 495 | ||
| Suggested further reading | 496 | ||
| 12 Leadership | 497 | ||
| Introduction | 498 | ||
| Some important questions about leadership | 499 | ||
| The early leader-focused approaches to leadership | 502 | ||
| Contingency theories of leadership | 507 | ||
| Transformational leadership and charisma | 514 | ||
| The limitations and ethics of transformational leadership | 521 | ||
| What attributes of leaders really matter? | 524 | ||
| Gender and leadership | 526 | ||
| Global leadership | 527 | ||
| Summary | 531 | ||
| Test your learning | 534 | ||
| Relevant websites | 534 | ||
| Suggested further reading | 535 | ||
| 13 Careers and career management | 536 | ||
| Introduction | 538 | ||
| The context of careers | 538 | ||
| Career forms | 541 | ||
| Career management in organisations | 549 | ||
| Career success | 552 | ||
| Career choice | 565 | ||
| On the move: stages, ages and job transitions | 574 | ||
| Summary | 580 | ||
| Test your learning | 582 | ||
| Relevant websites | 583 | ||
| Suggested further reading | 584 | ||
| 14 Understanding organisational change and culture | 585 | ||
| Introduction | 587 | ||
| The importance of change management | 588 | ||
| Changing organisational culture | 588 | ||
| The planned approach to organisational change | 594 | ||
| The emergent approach to organisational change | 603 | ||
| Organisational change: approaches and choices | 615 | ||
| Summary | 621 | ||
| Test your learning | 624 | ||
| Relevant websites | 625 | ||
| Suggested further reading | 625 | ||
| 15 The psychology of dispersed work | 626 | ||
| Introduction | 628 | ||
| Core features of dispersed collaborations | 629 | ||
| Designing for dispersion | 635 | ||
| Summary | 641 | ||
| Test your learning | 643 | ||
| Relevant website | 643 | ||
| Suggested further reading | 643 | ||
| Glossary of terms | 644 | ||
| References | 665 | ||
| Index | 765 |