Additional Information
Book Details
Abstract
Practitioners in the helping professions today operate in challenging settings where budgets have been cut dramatically, and progression and success are too often defined primarily by key performance indicators and strategic outcomes. Tensions arise when such pressures conflict with helping professionals' core responsibilities to provide excellent care, advocate for patients or service users and to seek social justice.
This book introduces a critical model for supervision which addresses not only the human relationships and interactions involved in work, but also the financial, political and managerial environment in which the work is carried out. It identifies how reflective practice alone is not enough to bring about transformational change, and outlines how practitioners can learn in and through supervision, drawing on ideas from critical pedagogy and organisational learning. Practice examples are included to demonstrate the use of this approach within contemporary human service environments.
Providing a new approach for effective supervision, this book will be of interest to practitioners, managers, researchers, academics and students working across the human services, including health care, social services and criminal justice.
Dr Carolyn Noble is Founding Professor of Social Work and Head of School of Social Work at Australian College of Applied Psychology (ACAP, private college) Sydney, as well as Professor Emerita at Victoria University, Melbourne, Australia. She has taught and developed undergraduate and postgraduate programs in social work, counselling and psychotherapy, social science, mental health and professional supervision. She has published in the area of social work education, practice and supervision.
Dr Mel Gray is Professor of Social Work at The University of Newcastle, New South Wales, Australia. Mel Gray came to academia having spent 15 years practising social work in the complex, morally challenging and politically charged society of South Africa. She has published widely on matters relating to social work education and practice.
Lou Johnston is a casual lecturer and PhD student at The University of Newcastle, New South Wales, Australia, studying supervision of supervisors and developing supervision practice. In private practice, she provides individual and group supervision and human service consultancy on change, culture, and team development.
Critical Supervision in the Human Services is a timely book which emphasises how context and culture frames supervision and human service practice. The comprehensive critical approach detailed by the authors, synthesises critical theory and critical analysis, with critical pedagogy and transformative learning theory, in the pursuit of socially just supervision. This book clearly demonstrates how and why supervision is the signature pedagogy within the human services and makes an outstanding and important contribution to 21st Century supervision theory and practice. It is a must read for students, human service practitioners, supervisors and managers.
Kieran O’Donoghue PhD, Associate Professor, School of Social Work, Massey University, New Zealand
Critical Supervision in the Human Services is a book we have been waiting for and will be a popular addition to the library of supervisors, educators, and supervision researchers and scholars. This book explores critical perspectives on the role of supervision in human services in the global, organisational and professional domains. Noble, Gray and Johnston deftly apply the critical pedagogies of transformational learning and critical reflection in an enriching exploration of how excellent supervision can promote social justice.
Liz Beddoe, School of Counselling, Human Services and Social Work, University of Auckland
Table of Contents
Section Title | Page | Action | Price |
---|---|---|---|
Critical Supervision for the Human Services: A Social Model to Promote Learning and Values-Based Practice by Carolyn Noble, Mel Gray and Lou Johnston | 3 | ||
Introduction | 11 | ||
1. Contemporary Approaches to Supervision in the Human Services | 18 | ||
Supervision described | 19 | ||
Supervision’s relational function | 26 | ||
Theories informing supervision | 30 | ||
Conclusion | 38 | ||
2. Human Services: Global Context | 40 | ||
Global context | 41 | ||
Critical global perspective | 42 | ||
Conclusion | 55 | ||
3. Human Services: Organisational and Workplace Context | 57 | ||
Organisations described | 59 | ||
Factors shaping human service organisations | 61 | ||
Organisational and workplace culture | 70 | ||
Power in human service organisations | 76 | ||
Leadership in human service organisations | 78 | ||
Management in human service organisations | 81 | ||
Supervision in human service organisations | 82 | ||
Conclusion | 86 | ||
4. Human Services: Professional Practice Context | 87 | ||
Professional context | 90 | ||
Knowledge for practice | 94 | ||
Research-informed practice | 97 | ||
Evidence-based practice | 99 | ||
Indigenous knowledges | 100 | ||
Working with diversity and difference | 101 | ||
Conclusion | 104 | ||
5. Core Concepts of a Critical Perspective | 105 | ||
Critical reflection | 107 | ||
Critical thinking | 108 | ||
Critical analysis | 110 | ||
Critical theory | 112 | ||
Critical perspectives | 117 | ||
Conclusion | 124 | ||
6. Critical Pedagogy and Transformative Learning | 127 | ||
What is meant by the term critical pedagogy? | 127 | ||
Theories informing a critical pedagogy for critical supervision | 130 | ||
Conclusion | 141 | ||
7. Critical Supervision: Foundations | 142 | ||
Elements of critical supervision | 144 | ||
Critical supervision as critical pedagogy – revisited | 148 | ||
Critical supervision creates \nbig-picture practitioners | 149 | ||
Critical supervisors as transformative leaders in organisations | 151 | ||
Critical supervision as a process | 151 | ||
Critical supervision compared to conventional models | 152 | ||
Conclusion | 156 | ||
8. Critical Supervision: Practice Fundamentals | 157 | ||
Committing to critical supervision | 157 | ||
Establishing and reviewing critical supervision and agreements | 160 | ||
Focusing on relationship and relational connections | 164 | ||
Modelling critical practice | 169 | ||
Having critical conversations | 170 | ||
Exploring power | 171 | ||
Exploring and using language | 173 | ||
Naming critical terms, concepts and issues | 174 | ||
Managing time factors | 178 | ||
Conclusion | 180 | ||
9. Critical Supervision: Pedagogical Skills and Tools | 181 | ||
Critical toolbox | 182 | ||
Narrative toolbox | 191 | ||
Interpersonal communication and relating | 194 | ||
Conclusion | 196 | ||
10. Critical Supervision: Using the Process | 197 | ||
Applying a critical process: Where, when, who, what and how | 198 | ||
Applying a critical process: Following the steps | 201 | ||
Conclusion | 215 | ||
11. Critical Supervision: Practice Examples | 216 | ||
Exploring power | 217 | ||
Exploring organisational or practice issues | 223 | ||
Rewinding the critical supervision process | 229 | ||
Selecting contexts and theories: ‘Flipping the facets’ | 235 | ||
Applying all contexts and theories | 239 | ||
Conclusion | 251 | ||
Glossary | 252 | ||
References | 262 | ||
Subject Index | 277 | ||
Author Index | 281 |