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Abstract
‘ICTs and Development in India’ is a unique attempt to study the nature and consequences of the growing presence of Information Technology in development projects in India, focusing particularly on E-governance and Information & Communication Technologies (ICT) development programs initiated by Civil Society Organizations (CSOs). Sreekumar persuasively argues that there is in fact a wide chasm between the expectations and the actual benefits of CSO initiatives in rural India, and that recognising this crucial fact yields important lessons in conceptualizing development and social action in rural areas.
'ICTs and Development in India' provides a critical account of the impact of the use of Information Technology in development projects in India, focusing particularly on E-governance and Information & Communication Technologies (ICT) development programs initiated by Civil Society Organizations (CSOs). Sreekumar challenges the conventional wisdom concerning the potential of ICT to provide unprecedented social and economic opportunities for vulnerable groups such as women and marginalized communities by highlighting its failure to bridge social divides. He argues that in addition to reinforcing existing social divides, the patterns of ICT deployment and control have in certain cases created new divides. Given such tensions and contradictions, this book questions whether it is appropriate to consider civil society as an independent realm of social action separated from State and Market.
Sreekumar offers a fresh perspective and added depth to the discussions on the social impacts of new technologies in rural areas, especially in terms of methods, analytics and approach. The recognition of the shortcomings of CSO initiatives plays an important part in redefining the role of civil society and understanding its fractured relations with the State and Market. Sreekumar therefore creates a powerful critique on the interpretation of agency and the structure of rural transformation as mediated by new technologies in the particular context of India's social and economic transition.
T. T. Sreekumar is Assistant Professor at the Department of Communications and New Media at the National University of Singapore. His research interests focus on the social impact of ICTs, the impact of mobile phones in developing countries, and the social impacts of tourism, civil society and new social movements and youth techno-culture in Asia.
‘Rural India has become a model laboratory for global experiments in a new era of market-driven development communication. T. T. Sreekumar’s critical and empirically rich study of India’s emerging “rural network society” offers a much needed counter-history to the dominant techno-utopian narratives that continue to fuel both policy and scholarly discussions.’ — Paula Chakravartty, Associate Professor, Department of Communication, University of Massachusetts
Table of Contents
Section Title | Page | Action | Price |
---|---|---|---|
Front Matter | i | ||
Half Title | i | ||
Title Page | iii | ||
Copyright Page | iv | ||
CONTENTS | v | ||
LIST OF FIGURES AND TABLES | vii | ||
PREFACE | ix | ||
Main Matter | 1 | ||
Chapter 1: INTRODUCTION: EXPLORING THE RURAL NETWORK SOCIETY | 1 | ||
Two Rural Vignettes and the Beginning of a Story | 1 | ||
ICTs, ICT4D and the Neo-Liberal Discourse | 6 | ||
ICTs and the Civil Society Argument | 13 | ||
Research Questions, Contexts and Conceptual Framework | 19 | ||
Analytical Issues for Discussion | 24 | ||
Methodology and Sources of Information | 27 | ||
Organization and Focus | 30 | ||
Chapter 2: CIVIL SOCIETY AND CYBER–LIBERTARIAN DEVELOPMENTALISM | 33 | ||
The Cyber–Libertarian Turn | 33 | ||
ICTs and Neo-Liberal Developmentalism: The Rise of the Social Enterprise Model | 35 | ||
Information Village Research Project (IVRP) | 40 | ||
TARAkendras | 45 | ||
Expectations and Outcomes | 48 | ||
State–CSO Relations: Emerging Contradictions | 56 | ||
Narratives of Success and the Sustainability Puzzle | 58 | ||
Lessons and Non-Lessons | 63 | ||
Chapter 3: DECRYPTING E-GOVERNANCE | 67 | ||
Technology and Governance | 67 | ||
The Beginnings of E-Governance in India | 68 | ||
Gyandoot: Organization and Technology | 72 | ||
E-Governance and the Kiosks: The Social Dynamics | 74 | ||
E-Governance and the Network Society: Deciphering the Narratives of Success | 82 | ||
QUANGOs, Civil Society and the Private Sector | 91 | ||
Beyond Technocratic Definitions | 93 | ||
Chapter 4: CYBER-KIOSKS AND DILEMMAS OF SOCIAL INCLUSION | 97 | ||
ICTs and Social Change | 97 | ||
Gender and Information Technology | 98 | ||
Women and ICTs: Rhetoric and Reality of Participation | 101 | ||
Gyandoot: Tribal Women at Large | 103 | ||
TARAkendras: Accepting Gender Divisions | 106 | ||
Knowledge Centres and Women’s Participation | 109 | ||
Social Enterprises as Social Movements | 112 | ||
Participation in Net-Based Social Action | 116 | ||
ICTs and Limits of Developmental CSOs | 122 | ||
Chapter 5: INNOVATING FOR THE RURAL NETWORK SOCIETY | 125 | ||
The Appropriate Technology for the Masses | 125 | ||
Innovation and CSOs in Rural ICT Interventions | 128 | ||
CSOs and the Triple Helix Model | 130 | ||
The Simputer: ‘Gandhi’s Invention, Steve Jobs’ Ad Campaign’ | 134 | ||
The Case of CorDECT WLL: ‘The MIDAS Touch’ | 144 | ||
ICT Innovations, CSO and the State | 149 | ||
Chapter 6: ICT AND DEVELOPMENT: CRITICAL ISSUES | 151 | ||
Civil Society, Community and ICTs | 151 | ||
Structure and Agency | 155 | ||
Technology and Sustainability | 161 | ||
Rural Network Society: The Politics of Transformation | 168 | ||
End Matter | 175 | ||
NOTES | 175 | ||
Chapter 1. Introduction: Exploring the Rural Network Society | 175 | ||
Chapter 2. Civil Society and Cyber–Libertarian Developmentalism | 177 | ||
Chapter 3. Decrypting E-Governance | 180 | ||
Chapter 4. Cyber-Kiosks and Dilemmas of Social Inclusion | 183 | ||
Chapter 5. Innovating for the Rural Network Society | 185 | ||
Chapter 6. ICT and Development: Critical Issues | 186 | ||
BIBLIOGRAPHY | 187 | ||
INDEX | 207 |