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Phlebotomy - E-Book

Phlebotomy - E-Book

Robin S. Warekois | Richard Robinson

(2015)

Additional Information

Book Details

Abstract

With an illustrated, storyboard format for procedures, Phlebotomy: Worktext and Procedures Manual, 4th Edition describes all aspects of phlebotomy, with current coverage of equipment, safety procedures, arterial blood gases, point-of-care testing, and practical phlebotomy skills. Procedures cover core functions and are outlined with step-by-step instructions and new full-color photos. Clinical scenarios, practice tips, and new Avoid That Error features keep the focus on application and practice. Written by phlebotomy expert Robin Warekois, this practical worktext also includes competency checklists, a mock certification exam, a detachable bookmark that can serve as a tube guide, and a new video collection on the Evolve companion website.

  • A detailed, storyboard format outlines common procedures, with steps accompanied by new full-color photos.
  • Study and certification exam preparation questions in each chapter help you review and remember the material.
  • A mock certification exam in the appendix mirrors the format of the actual phlebotomy certification exam, allowing you to review for the exam with 150 multiple-choice questions.
  • Competency Checklists at the end of the book summarize the most critical and important steps in phlebotomy procedures.
  • Clinical scenarios and tips encourage you apply your knowledge to real-life challenges in the workplace.
  • Student resources on an Evolve companion website include a pre-test, animations, a new procedural video collection, interactive exercises, a mock certification exam, and an audio glossary.
  • An anatomy and physiology section offers illustrated, in-depth information on body systems.
  • A perforated bookmark on the back cover serves as a quick, portable reminder of which stopper tops to use for various diagnostic tests.
  • Flashbacks and Flashforwards provide a cross reference to related information in previous or upcoming chapters.
  • NEW video collection on the Evolve companion website demonstrates how critical procedures are performed.
  • NEW photos have been added, in addition to new content on professionalism and HIPAA, equipment, and technology.
  • NEW! Avoid That Error scenarios help you develop critical thinking skills and provide helpful tips on resolving problematic situations.

Table of Contents

Section Title Page Action Price
Front Cover Cover
Inside front cover i
Phlebotomy worktext and procedures manual i
Copyright Page iv
Contributors v
Reviewers vi
Acknowledgments vii
Preface viii
Who will benefit from this book? viii
Why is this book important to the profession? viii
Organization viii
Distinctive features and learning AIDS viii
New to this edition x
Ancillaries x
For the instructor x
Teach x
Evolve website xi
For the student xi
Procedure photo credits xii
Icons used in this book xiii
Table of contents xv
I Introduction to Phlebotomy 1
1 introduction to phlebotomy 1
Objectives 1
Key terms 1
Abbreviations 1
What is phlebotomy? 2
Modern phlebotomy 2
Job skills 3
Job duties 3
Personal characteristics 3
Dependability 4
Honesty and integrity 4
Positive attitude 4
Empathy and compassion 4
Professional detachment 4
Professional appearance 4
Interpersonal skills 4
Telephone skills 5
Professional organizations and standards 5
Accreditation 6
Certification 6
State licensure 6
California 6
Louisiana 6
Nevada 8
Washington 8
Continuing education 8
Legal issues in phlebotomy 8
Informed consent 8
Confidentiality 9
Health insurance portability and accountability act 9
Review for certification 9
Study questions 10
Certification examination preparation 10
Bibliography 10
2 health care structure 12
Objectives 12
Key terms 13
Abbreviations 13
Hospital organization 14
Fiscal and information services 15
Support services 15
Nursing services 15
Professional services 15
Cardiac catheterization 15
Clinical laboratory 15
Nuclear medicine 15
Occupational therapy 15
Pharmacy 15
Physical therapy 15
Radiation therapy 15
Radiology or medical imaging 15
Respiratory therapy 16
Introduction to the clinical laboratory 16
Personnel 16
Anatomic and surgical pathology area 16
Cytogenetics 16
Cytopathology 16
Histology 16
Clinical pathology area 16
Functions of the clinical pathology laboratory departments 16
Blood bank or immunohematology 16
Chemistry 17
Specimen processing 18
Coagulation and hemostasis 19
Hematology 19
Microbiology 21
Molecular diagnostics 21
Serology or immunology 21
Urinalysis and clinical microscopy 21
Phlebotomy 22
Referrals 22
Standards and accreditation for the clinical laboratory 22
Other health care settings 23
Review for certification 23
Study questions 24
Certification examination preparation 24
Bibliography 24
3 safety 26
Objectives 26
Key terms 26
Abbreviations 26
Occupational safety and health administration 27
Types of safety hazards 27
Physical hazards 28
Sharps hazards 28
Chemical hazards 29
Identification of chemicals 29
Reducing risk 31
When accidents happen 31
Radioactive hazards 32
Electrical hazards 32
Emergency response to electric shock 32
Fire and explosive hazards 32
Classes of fire 33
Magnetic resonance imaging hazards 33
Emergency first-aid procedures 33
Cardiopulmonary resuscitation 34
Bleeding aid 34
First aid for shock 34
Disaster emergency plan 34
Sensitivity to latex and other materials 34
Preventing latex reactions 35
Review for certification 35
Study questions 35
Certification examination preparation 36
Bibliography 36
4 Infection control 38
Objectives 38
Key terms 38
Abbreviations 38
Infection 39
Bloodborne pathogens 39
Contact with bloodborne pathogens 39
Viral survival 40
Chain of infection 41
Means of transmission 41
Contact transmission 41
Droplet transmission 41
Airborne transmission 42
Common vehicle transmission 42
Vector transmission 42
Breaking the chain of infection 42
Hand hygiene 43
Personal protective equipment 43
Putting on and removing personal protective equipment 46
Standard precautions 46
Occupational safety and health administration’s bloodborne pathogens standard 46
Isolation control measures 50
Airborne precautions 50
Droplet precautions 51
Contact precautions 51
Cleaning up a spill 52
Review for certification 52
Study questions 53
Certification examination preparation 53
Bibliography 53
II Phlebotomy Basics 55
5 medical terminology 55
Objectives 55
Key terms 55
How to use this chapter 55
Parts of a word 55
Abbreviations 57
Review for certification 58
Study questions 61
Certification examination preparation 63
Bibliography 63
6 human anatomy and physiology 65
Objectives 65
Key terms 66
Abbreviations 66
Levels of organization 67
Cells 67
Nucleus 67
Mitochondria 68
Cytoplasm 68
Plasma membrane 68
Tissues 68
Epithelial tissue 68
Muscle tissue 69
Nerve tissue 69
Connective tissue 69
Organs 70
Body systems 70
Anatomic terminology 71
Directional terms 72
Body planes 72
Body cavities 72
Ventral cavity subdivisions 72
Dorsal cavity subdivisions 72
Skeletal system 73
Features of bone 73
Features of joints 74
Bone and joint disorders 74
Muscular system 74
Features of skeletal muscle 74
Disorders of skeletal muscle 76
Integumentary system 76
Features of the integumentary system 76
Disorders of the integumentary system 76
Nervous systems 76
Peripheral nervous system 77
Motor system 78
Central nervous system 79
Disorders of the nervous systems 79
Digestive system 80
The digestion process 80
Mouth to stomach 80
Small intestine 81
Large intestine and elimination 81
Liver 81
Disorders of the digestive system 82
Urinary system 82
Kidneys 83
Disorders of the urinary system 84
Respiratory system 84
Features of the respiratory system 84
External respiration 84
Internal respiration 84
Disorders of the respiratory system 85
Endocrine system 85
Hormones 87
Endocrine glands 87
Pituitary gland 87
Thyroid gland 87
Parathyroid gland 87
Thymus gland 87
Pancreas 87
Adrenal glands 87
Gonads 88
Disorders of the endocrine system 88
Reproductive systems 88
Male reproductive system 88
Female reproductive system 89
Disorders of the reproductive systems 90
Review for certification 90
Study questions 93
Certification examination preparation 93
Bibliography 93
7 circulatory, lymphatic, and immune systems 95
Objectives 95
Key terms 95
Abbreviations 95
Circulatory system 96
Heart 96
Circulation through the heart 97
Contraction of the heart and blood pressure 99
Blood vessels 99
Arteries 99
Capillaries 100
Veins 101
Circulatory anatomy of the antecubital fossa 101
Blood 103
Plasma 103
Serum 104
Formed elements 104
Red blood cells 104
White blood cells 104
Platelets 106
Hemostasis 106
Vascular phase 106
Platelet phase 106
Coagulation phase 106
Fibrinolysis 107
Blood disorders 107
Lymphatic system 107
Lymphatic vessels 108
Lymph organs 109
Lymphatic system disorders 109
Immune system 109
Nonspecific immunity 109
Specific immunity 110
Immune system disorders 110
Review for certification 110
Study questions 111
Certification examination preparation 112
Bibliography 112
III Specimen Collection 113
8 venipuncture equipment 113
Objectives 113
Key terms 114
Abbreviations 114
Phlebotomy equipment 114
Organizing and transporting equipment 114
Locating veins 115
Cleaning the puncture site 116
Protecting the puncture site 116
Needles 116
Features of needles 116
Point 117
Bevel 117
Shaft 117
Hub 117
Multisample needles 117
Safety syringes and safety syringe needles 117
Winged infusion sets or butterflies 118
Needle safety 118
Needle adapters 118
Evacuated collection tubes 119
Types of blood specimens 120
Tube additives 120
Anticoagulants 120
Clot activators 121
Polymer gel 121
Color-coded tops**Colored tube tops are courtesy and © Becton, Dickinson and Company. 121
Yellow, sterile 121
Light blue 121
Red, plastic or glass tube 121
Lavender 121
Pearl 122
Gold bd hemogard closure or red-gray 122
Gray 122
Black 122
Green 122
Light green or green–gray 122
Orange bd hemogard closure or yellow–gray 122
Royal blue 122
Tan 123
Yellow, nonsterile 123
Pink 123
Order of draw 123
Needle disposal containers 124
Review for certification 124
Study questions 125
Certification examination preparation 126
Bibliography 126
9 routine venipuncture 128
Objectives 128
Key terms 128
Abbreviations 128
Requisitions 129
Advance beneficiary notice of noncoverage 131
Patient identification 131
Routine venipuncture 132
Routine venipuncture with a syringe 144
Review for certification 144
Study questions 149
Certification examination preparation 149
Bibliography 149
10 capillary collection 151
Objectives 151
Key terms 151
Abbreviations 151
Reasons for performing capillary collection 152
Differences between venous and capillary blood 153
Equipment for capillary collection 153
Skin puncture devices 153
Microsample containers 154
Additional supplies 154
Site selection 155
General considerations 155
Puncture depth and width 155
Capillary collection sites for adults and older children 155
Capillary collection sites for infants 156
Capillary collection 156
Other uses of capillary puncture 160
Bleeding time test 160
Results and complications 160
Review for certification 160
Study questions 164
Certification examination preparation 164
Bibliography 164
11 venipuncture complications 166
Objectives 166
Key terms 167
Abbreviations 167
What would you do? 167
Factors that prevent access to the patient 167
Locating the patient 167
Identifying the patient 167
Barriers to communicating with the patient 168
Sleeping or unconscious patients 168
Presence of physicians or clergy 168
Presence of visitors 168
Apprehensive patients 168
Language problems 168
Patient refusal 168
Problems in site selection 169
Occluded and sclerosed veins 169
Hematomas 169
Edematous tissue 169
Burns, scars, and tattoos 169
Mastectomies 169
IV sites 169
Other situations 169
Difficulty finding a vein 169
Check the other arm 169
Enhance vein prominence 169
Use a sphygmomanometer/blood pressure cuff 169
Use an alternative site 169
Problems associated with cleaning the site 170
Problems associated with tourniquet application 170
Hemoconcentration 170
Formation of petechiae 170
Tourniquet applied too tightly 170
Latex allergy 170
Complications during collection 174
Changes in patient status 174
Syncope 174
Seizures 174
Nausea and vomiting (emesis) 174
Pain 174
Hematoma 174
Lack of blood flow 174
Defective evacuated tube 174
Improperly positioned needle 175
Collapsed vein 175
Inadvertent puncture of the artery 176
Failure to collect on the first try 176
Problems in completing the procedure 176
Patient requests 176
Prolonged bleeding 176
Factors that affect sample integrity 176
Hemolysis 176
Blood drawn from a hematoma 176
Patient position 176
Reflux of anticoagulant 177
Long-term complications associated with venipuncture 177
Iatrogenic anemia 177
Compartment syndrome 177
Nerve damage 177
Infection 178
Specimen rejection 178
Specimen recollection 178
Review for certification 178
Study questions 179
Certification examination preparation 179
Bibliography 179
12 blood collection in special populations 181
Objectives 181
Key terms 182
Abbreviations 182
What would you do? 182
Pediatric patients 182
Special physiologic considerations 182
Special psychological considerations 183
Involvement of parents and siblings 184
Identification of newborns 184
Supplies 184
Anesthetics 184
Immobilization of infants and children 184
Pediatric dermal puncture 184
Special considerations 185
Special dermal puncture procedures 185
Neonatal bilirubin 185
Collection precautions.  185
Neonatal screening 186
Specimen collection.  186
Venipuncture in newborns 186
Geriatric patients 188
Physical changes 188
Common disorders 188
Mental impairment 189
Special considerations for blood collection 189
Identifying the patient 189
Limiting blood loss and bruising 189
Applying the tourniquet 189
Locating the vein 189
Performing the puncture 189
Patients requiring blood draws for extended periods 189
Special equipment used in the intensive care unit and emergency room 190
Types of vascular access devices 190
Drawing from a vascular access device 191
Working with intravenous lines 191
Review for certification 191
Study questions 192
Certification examination preparation 193
Bibliography 193
13 arterial blood collection 195
Objectives 195
Key terms 195
Abbreviations 195
Composition of arterial blood 196
Arterial blood gas testing 196
Equipment for arterial puncture 196
Heparinized syringe and needle 196
Antiseptic 197
Lidocaine anesthetic 197
Safety equipment 197
Luer tip 197
Other equipment 197
Site selection 197
Arteries used for arterial puncture 197
Testing collateral circulation 199
Radial artery puncture 199
Arterial puncture complications 199
Sampling errors 199
Specimen rejection 202
Capillary blood gas testing 202
Review for certification 203
Study questions 204
Certification examination preparation 204
Bibliography 204
14 special collections and procedures 206
Objectives 206
Key terms 207
Abbreviations 207
What would you do? 207
Fasting specimens and the basal state 207
Timed specimens 208
2-hour postprandial test 208
Glucose tolerance test 208
Other tolerance tests 209
Diurnal variation 210
Therapeutic drug monitoring 210
Blood cultures 210
Types of collection containers 211
Timing 211
Multiple sites 211
Sample collection 211
Blood donor collection 213
Collection procedure 213
Autologous donation 213
Therapeutic phlebotomy 213
Special specimen handling 214
Cold agglutinins 214
Cryofibrinogen and cryoglobulin 214
Chilled specimens 214
Light-sensitive specimens 214
Time-sensitive specimens 215
Legal and forensic specimens 215
Legal alcohol collection 215
Blood smears 215
Blood smear preparation 215
Malaria smears 216
Review for certification 217
Study questions 220
Certification examination preparation 221
Bibliography 221
15 special nonblood collection procedures 222
Objectives 222
Key terms 223
Abbreviations 223
Urine specimens 223
Why collect a urine specimen? 223
Types of urine specimens 223
Random specimen 223
First morning specimen 223
Timed specimen 224
Collection procedures for urine specimens 224
Pediatric collection 226
Catheter collection 231
Suprapubic aspiration 231
Urine samples for drug testing 231
Fecal specimens 231
Why collect a fecal specimen? 231
Types of fecal specimens 231
Random specimen 231
Occult blood specimen 231
Seventy-two–hour stool specimen 231
Collection procedure for fecal specimens 231
Semen specimens 231
Why collect a semen specimen? 231
Collection procedure for semen specimens 231
Throat specimens 231
Why collect a throat specimen? 231
Collection procedure for throat specimens 231
Nasopharyngeal specimens 231
Why collect a nasopharyngeal specimen? 231
Collection procedure for nasopharyngeal specimens 231
Sweat electrolyte/chloride specimens 231
Why collect a sweat electrolyte/chloride specimen? 231
Collection procedure for sweat electrolyte/chloride specimens 231
Body fluid specimens 231
Cerebrospinal fluid specimens 231
Why collect a cerebrospinal fluid specimen? 231
Collection procedure for cerebrospinal fluid specimens 231
Amniotic fluid specimens 231
Why collect an amniotic fluid specimen? 231
Collection procedure for amniotic fluid specimens 231
Review for certification 231
Study questions 231
Certification examination preparation 231
Bibliography 231
IV Specimen Handling 233
16 Specimen handling, transport, and processing 233
Objectives 233
Key terms 234
Abbreviations 234
General guidelines for specimen transport 234
Time constraints 234
Temperature considerations 235
Keeping specimens warm 235
Keeping specimens cool 235
Keeping specimens at room temperature 236
Protecting specimens from light 236
Transporting samples to the laboratory 236
Processing 238
Safety 238
Central processing 238
Clotting 238
Centrifuging 238
Removing a stopper 239
Preparing aliquots 240
Transport and processing of nonblood specimens 240
Specimen rejection 240
Review for certification 240
Study questions 241
Certification examination preparation 241
Bibliography 241
17  point-of-care testing 243
Objectives 243
Key terms 243
Abbreviations 243
Advantages of point-of-care testing 244
Common tests performed at the point of care 245
Hematology 245
Coagulation 245
Chemistry 246
Cardiac troponin t 246
Lipids 248
Blood gases and electrolytes 248
B-type natriuretic peptide 248
Electrocardiography 248
The cardiac cycle 248
Electrocardiogram equipment 249
Performing an electrocardiogram 249
Other clia-waived tests 250
Occult blood 250
Urinalysis 250
Pregnancy 251
Infectious disease 252
Rapid group a streptococcus 252
Respiratory syncytial virus 252
Influenza a and b 252
Helicobacter pylori 252
Infectious mononucleosis 252
Human immunodeficiency virus 252
Review for certification 252
Study questions 253
Certification examination preparation 254
Bibliography 254
V Professional Issues 255
18 quality phlebotomy 255
Objectives 255
Key terms 256
Abbreviations 256
Features of quality phlebotomy 256
Total quality management 256
Quality assurance and quality control 257
Procedure manual 257
Directory of services 257
Monitoring of variables 257
Preanalytic variables 257
Requisition handling 257
Equipment 258
Patient identification 258
Patient preparation and specimen collection 258
Patient preparation 258
Specimen collection 261
Patient’s perception 262
Accidental puncture 262
Transportation 262
Processing 263
Separation times 263
Centrifuge maintenance 263
Evaporation and contamination 263
Refrigerators and freezers 263
Aliquot handling and labeling 264
Analytical variables 264
Postanalytical variables 264
Review for certification 264
Study questions 265
Certification examination preparation 266
Bibliography 266
19 legal issues in phlebotomy 267
Objectives 267
Key terms 267
Why study legal issues? 268
The legal system 270
Laws 270
Settlement and judgment 271
Professional liability 271
Medical malpractice 272
Duty 272
Dereliction 273
Injury 273
Direct cause 273
Other examples of potential malpractice in phlebotomy 273
Defense against malpractice 273
Liability insurance 274
Confidentiality 274
Health insurance portability and accountability act 274
Review for certification 275
Study questions 275
Certification examination preparation 276
Bibliography 276
APPENDIXES 279
APPENDIX A Metric system measurements 279
Volume units 279
Volume conversions 279
Mass units 279
Mass conversions 279
Volume-to-mass conversions 279
Temperature units 279
Temperature conversions 279
APPENDIX B Common englishspanish phrases for phlebotomy 280
General rules of spanish pronunciation 280
APPENDIX C Competency checklists 282
Glossary 343
Index 353
A 353
B 354
C 354
D 356
E 356
F 356
G 357
H 357
I 357
J 358
K 358
L 358
M 358
N 359
O 359
P 360
Q 360
R 360
S 361
T 362
U 362
V 362
W 363
Y 363
Z 363