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Connecting ICTs to Development

Connecting ICTs to Development

Heloise Emdon | Laurent Elder | Ben Petrazzini | Richard Fuchs

(2013)

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Book Details

Abstract

Over the past two decades, projects supported by the International Development Research Centre (IDRC) have critically examined the ways in which information and communications technologies (ICTs) can be used to improve learning, empower the disenfranchised, generate income opportunities for the poor, and facilitate access to healthcare in Africa, Asia, Latin America and the Caribbean. Considering that most development institutions and governments are currently attempting to integrate ICTs into their practices, it is an opportune time to reflect on the research findings that have emerged from IDRC’s work and research in this area.

“Connecting ICTs to Development” discusses programmatic investments made by IDRC in a wide variety of areas related to ICTs, including infrastructure, access, regulations, health, governance, education, livelihoods, social inclusion, technical innovation, intellectual property rights and evaluation. Each chapter in this book analyzes the ways in which research findings from IDRC-supported projects have contributed to an evolution of thinking, and discusses successes and challenges in using ICTs as tools to address development issues. The volume also presents key lessons learned from ICT4D programming and recommendations for future work.


Laurent Elder is the program leader of the Information and Networks program at IDRC in Ottawa, Canada.

Heloise Emdon is manager of international projects at Carleton University, Ottawa, Canada.

Richard Fuchs is the founder and CEO of Futureworks Consulting, Inc., Hantsport, Nova Scotia, Canada.

Ben Petrazzini is a senior program specialist in the Supporting Inclusive Growth program at IDRC, Ottawa, Canada.


Digital technologies are an indispensable facet of every aspect of our society. Even in the developing world, mobile phones have transformed the lives and livelihoods of average citizens. Yet, two decades ago, when there were more phone lines in Manhattan than in most of Sub-Saharan Africa, only a few visionary institutions could have imagined that computers, the Internet and mobile phones would be so prominent in poverty-stricken environments. One of these visionary institutions was the International Development Research Centre (IDRC), which recognized the important but complex role that information and communication technologies (ICTs) would have in fostering human development and reducing poverty. IDRC-supported projects critically examined the ways in which ICTs could be used to improve learning, empower the disenfranchised, generate income opportunities for the poor, and facilitate access to healthcare in Africa, Asia, Latin America and the Caribbean. Their research focused on development priorities that were defined in collaboration with researchers from the Global South, civil society organizations, government officials and policymakers. By supporting research in this field since 1996, IDRC has become one of the leading institutions and key contributors to the growth of the “ICTs for development” (ICT4D) field, specifically because of its strategic decision to focus on building the capacity of Southern researchers and policymakers to explore how ICTs can continue to change people’s lives in the developing world.

Considering that most development institutions and governments are currently attempting to integrate ICTs into their practices, this is an opportune time to reflect on the research findings that have emerged from working alongside researchers in this area. In particular, this book examines how research has helped IDRC contribute to building the ICT4D field based on a nuanced understanding of the relationship between ICTs and development goals. It also discusses programmatic investments made by IDRC since the late 1990s in a wide variety of areas related to ICTs, including infrastructure, access, regulations, health, governance, education, livelihoods, social inclusion, technical innovation, intellectual property rights and evaluation.

Each chapter in this book analyzes how the research findings from IDRC-supported projects have contributed to an evolution of thinking, and the successes and challenges in using ICTs as a tool to address development issues. Each chapter also presents key lessons learned from ICT4D programming and makes recommendations for future work. The book illustrates how IDRC’s focus shifted over time from looking specifically at issues of access to understanding the implications of ICTs in the lives of citizens in the developing world. 

Table of Contents

Section Title Page Action Price
Connecting ICTs to Development_9780857281241 i
Title iii
Copyright iv
CONTENTS v
ACKNOWLEDGMENTS vii
Introduction Part I FROM HERESY TO ORTHODOXY: ICT4D AT IDRC 1
The IDRC Idea 2
Reorganizational “fog” 2
A New ICT Convergence 3
“Dancing on Someone Else’s Stage”: A Decade of Celebrity 5
G7 Ministerial Conference on the Global Information Society 5
The Information Society and Development Conference 6
Global Knowledge Partnership: Knowledge for Development in the Information Age 7
The World Summit on the Information Society (WSIS) 8
Regional Roots 9
Decentralized and regional 10
From country to region to network 12
Building the Field: A Decade of Achievement 12
A Good Time, Not a Long Time 15
A Great Transformation 16
References 17
Introduction Part II FROM BEGINNING TO END TO BEGINNING AGAIN 19
Notes 25
References 25
Chapter 1 CATALYZING ACCESS THROUGH SOCIAL AND TECHNICAL INNOVATION 27
Part I: Demonstrating the Feasibility of and Demand for ICTs (ISPs, IXPs, VSATs and Bandwidth Consortiums) 28
Internet service providers (ISPs) 29
Internet exchange points (IXPs) 31
Very small aperture terminals (VSATs) 34
Consortiums for the bulk purchase of broadband connectivity 36
African research and education networking 37
E-Link Americas 39
Part II: Demonstrating the Feasibility of and Demand for ICTs (Telecenters and Community WiFi Networks) 40
Telecenters 41
Telecentre.org 42
Community WiFi networks 44
Mesh networks 45
Star typology networks 46
Relay devices 47
Long-range WiFi networks 48
Financial sustainability 48
Human resources 49
Regulatory framework 50
Conclusion 51
Notes 53
References 54
Chapter 2 CATALYZING ACCESS VIA TELECOMMUNICATIONS POLICY AND REGULATORY RESEARCH 57
Tracking ICT Access and Usage Indicators 59
LAC 59
Africa 61
Asia 64
Investigating Policy and Regulatory Environments 64
Conclusion 70
Notes 71
References 71
Chapter 3 ACCESS TO KNOWLEDGE AS A NEW PARADIGM FOR RESEARCH ON ICTs AND INTELLECTUAL PROPERTY 75
Linking Theory and Practice among IPRs, ICTs and Development 77
Reviewing the Research 80
Exploring open source and development 80
A focus on access 81
Research across Access, Production and Publication 84
Exploring Open Business Models in Latin America and the Caribbean 85
Understanding Media Piracy in Developing Countries 86
Conclusion 87
References 88
Chapter 4 ICTs AND SOCIAL INCLUSION 91
Conceptual Framework 91
Gender Relations, ICTs and Social Inclusion 93
Gender and ICTs: Nature of use 94
Gender and ICTs: Purpose of use 97
Gender and ICTs: Ends of use 99
Cultural Diversity: Using Local Language to Access ICTs 100
Culture and ICTs: Nature of use 102
Culture and ICTs: Purpose of use 104
Culture and ICTs: Ends of use 106
Youth: Responding to Demands 107
Youth and ICTs: Nature of use 107
Youth and ICTs: Purpose of Use 108
Youth and ICTs: Ends of Use 109
Conclusion 110
Appendix 1. Conceptual Framework 111
Notes 111
References 112
Chapter 5 ACCESS AND USAGE OF ICTs BY THE POOR (PART I) 117
Background on ICT and Poverty Research: Moving from the Digital Divide to Digital Poverty 118
The poor’s access to and use of ICTs 120
Why the poor use ICTs 123
Affordability of ICTs 124
Positive and negative aspects of ICT use 126
Understanding the Relationship between Poverty and ICTs: Analytical Frameworks 128
Digital poverty 129
Applying Theory – The Nexus of ICTs and Poverty 130
Discussion 131
Conclusion 132
Notes 132
References 133
Chapter 6 LOCAL ECONOMIC OPPORTUNITIES AND ICTs: HOW ICTs AFFECT LIVELIHOODS (PART II) 137
Informal Employment Profiles: Farmers and Micro-entrepreneurs 138
Farmers 139
Micro-entrepreneurs 140
Information Level Changes with Use of ICTs 142
Livelihood Outcomes with Use of ICTs 145
Information costs 145
Income and profitability 147
Productivity 150
Local micro-entrepreneurs 151
Business growth 152
Poverty Reduction through Informal Employment 153
Government Policy 154
Conclusion 156
Note 158
References 158
Chapter 7 RESEARCH ON eHEALTH ACROSS HEALTH SYSTEMS: CONTRIBUTIONS TO STRENGTHEN A FIELD 161
Definitions and Conceptual Framework 162
eHealth and mHealth 162
Health outcomes 164
Field building 165
IDRC Approach to Supporting eHealth Research 166
Different eHealth study designs 168
Outcomes Contributing to Strengthened eHealth Research 170
Health outcomes 171
Evidence contributing to potential outcomes 172
Process outcomes 173
Health status outcomes 176
Research for development outcomes 177
Networks and networking 177
Capacity development 179
Influencing policy 183
Contributions to Strengthening the Field of eHealth Research 185
Research and knowledge 186
Leaders and mentors 186
Strengthening individuals and organizations 187
Supporting spaces and forums 188
Mobilization of resources 188
Future of eHealth Research Support at IDRC 189
Conclusion 190
Notes 191
References 192
Chapter 8 MAKING THE GRADE: THE ROLE OF ICTs IN PROVIDING ACCESS TO KNOWLEDGE 197
The Challenges of Improving Access 198
A Shift in Focus: From Access to Pedagogy 203
Exploring the links between pedagogy and student performance 205
From Pedagogy to Social Inclusion 206
Conclusion 207
Notes 210
References 211
Chapter 9 E-GOVERNMENT FOR DEVELOPMENT: ICTs IN THE PUBLIC SECTOR AND THE EVOLVING CITIZEN–GOVERNMENT RELATIONSHIP 215
Strengthening Government Administration and Services 217
Digitizing administrative processes 217
eFez, Morocco 217
LOG-IN Africa 219
Sierra Leone project 220
Common service centers 221
Regional e-government initiatives 222
RED GEALC 222
Lessons learned 223
Facilitating Political Participation and Democratic Empowerment 224
CITRED in Northern Ghana 225
Peñalolén, Chile 226
Asia 226
Lessons learned 227
Exploring Emerging Tensions 227
ONI-Asia on censorship and surveillance practices in Asia 228
Transparency versus privacy 230
Judicial information in Latin America and the Caribbean 230
Citizen awareness and policy measures regarding data protection and privacy in Latin America and the Caribbean 231
Privacy issues in Asia 232
Findings of ICT4D-funded research on emerging tensions 233
Conclusion 233
Notes 235
References 236
Chapter 10 INNOVATIONS IN EVALUATING ICT4D RESEARCH 241
Outcome Mapping and Gender Evaluation Methodology 242
Outcome mapping (OM) 242
Gender evaluation methodology (GEM) 245
Evaluating impact 250
Impact assessment frameworks 251
Assessing the impact of public access to ICTs 253
Supporting and Strengthening Evaluation Use and Capacities by ICT4D Researchers and Practitioners 256
Reflections to date from DECI 257
Sensitization to UFE 258
Selection of primary intended users 259
IDRC and DECI 260
Conclusion 262
Notes 262
References 263
Chapter 11 CONCLUSIONS: A DECADE OF INNOVATION THAT MATTERS 267
Avoiding Technological Colonialism 268
“Making” the Market 269
Capacity Development 270
Partners, not Projects 272
How to Fund Research that Makes a Difference 273
Supporting Research through Networks 274
Competitive Grants: Seeding Innovation? 275
A New Era of ICT4D 276
Notes 277
Reference 277
Epilogue INTO THE FUTURE: NEW OPPORTUNITIES AND THREATS IN A GLOBAL NETWORKED SOCIETY 279
Challenges in an Increasingly Networked World 280
IDRC’s Role in this Agenda: Information and Networks Program 281
The enhanced quality of openness 282
The protection of citizens’, consumers’ and prosumers’ rights 283
The inclusion of marginalized communities in the benefits of information networks 284
References 284
AUTHOR BIOGRAPHIES 287
Editors 287
Contributors 288