Abstract

Get proven procedures to overcome project challenges The Complete Project Manager: Integrating People, Organizational, and Technical Skills is the practical guide that addresses the “soft” project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills—and how to use them—to create an environment that supports project success. They demonstrate both the “why” and the “how” of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. The Complete Project Manager's Toolkit integrates theory and application, humor and passion, and concepts and examples drawn from the authors’ experiences as well as from contributors who share their stories. The concepts are easy to understand, universal, powerful, and readily applicable. There is no complicated model to understand before practicing what you learn…or wish you had learned when starting your career. Achieve greater results through changed thinking in a way that is simple and immediately actionable! This guide has an accompanying workbook, The Complete Project Manager's Toolkit , sold separately. Contents Leadership and Management Skills • The Role of Humor and Fun • Personal Skills • Project Skills • Environment Skills • Organization Skills • Negotiating Skills • Political Skills • Conflict Management Skills • Sales Skills • Change Management Skills • Market and Customer Knowledge About the Authors Randall L. Englund, MBA, BSEE, NPDP, CBM, is an author, speaker, trainer, professional facilitator, and consultant for the Englund Project Management Consultancy ( www.englundpmc.com). Formerly he was a senior project manager at Hewlett-Packard. He facilitates project management seminars for the Project Management Institute and other professional associations and teaches university courses. Alfonso Bucero, CSE, MSc, PMP, is the founder and managing partner of BUCERO PM Consulting(www.abucero.com), where he serves as an author, speaker, trainer, and consultant. He was a senior project manager at Hewlett-Packard Spain. He received a Distinguished Contribution Award in 2010 and was designated a Fellow in 2011 by the ProjectManagement Institute.