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Health Informatics - E-Book

Health Informatics - E-Book

Ramona Nelson | Nancy Staggers

(2014)

Additional Information

Book Details

Abstract

Health Informatics: An Interprofessional Approach was awarded first place in the 2013 AJN Book of the Year Awards in the Information Technology/Informatics category. Get on the cutting edge of informatics with Health Informatics, An Interprofessional Approach. Covering a wide range of skills and systems, this unique title prepares you for work in today’s technology-filled clinical field. Topics include clinical decision support, clinical documentation, provider order entry systems, system implementation, adoption issues, and more. Case studies, abstracts, and discussion questions enhance your understanding of these crucial areas of the clinical space.

  • 31 chapters written by field experts give you the most current and accurate information on continually evolving subjects like evidence-based practice, EHRs, PHRs, disaster recovery, and simulation.
  • Case studies and attached discussion questions at the end of each chapter encourage higher level thinking that you can apply to real world experiences.
  • Objectives, key terms and an abstract at the beginning of each chapter provide an overview of what each chapter will cover.
  • Conclusion and Future Directions section at the end of each chapter reinforces topics and expands on how the topic will continue to evolve.
  • Open-ended discussion questions at the end of each chapter enhance your understanding of the subject covered.

Table of Contents

Section Title Page Action Price
Front cover cover
Inside front cover ifc1
Dedication i
Evolve page ii
Health Informatics iii
Copyright page iv
About the Authors v
Contributors vii
Reviewers and Ancillary Writers x
Preface xi
Uses of the Book xi
Vendors, Applications, Institutions, etc. xi
Organization of the Book xi
Teaching and Learning Package xii
For the Instructor xii
For the Student xii
Acknowledgements xiii
Table of Contents xv
Unit 1 Background and Foundational Information 1
1 Introduction: The Evolution of Health Informatics 2
Objectives 2
Key Terms 2
Abstract 2
Introduction 2
The Roots of Informatics within the Computer and Information Sciences 3
Computer Science 3
Information Science 3
Health Informatics 4
Establishing the Specialty of Health Informatics 5
Books 5
Journals 6
Professional Organizations 7
Educational Programs 9
Certification 10
Recognition of the Specialty 12
Naming the Specialty—Naming the Discipline 13
Conclusion and Future Directions 16
References 16
Unit 2 Information Systems in Healthcare Delivery 86
6 Electronic Health Records and Applications for Managing Patient Care 87
Objectives 87
Key Terms 87
Abstract 87
Introduction 87
Early Terms and Definitions 88
Electronic Medical Record (EMR) versus Electronic Health Record (EHR) 88
EHR Components, Functions, and Attributes 89
Sociotechnical Perspectives 89
EHR Adoption 89
Meaningful Use 89
EMR Adoption Model 91
Health Practitioner Role in EHR Adoption and Meaningful Use 91
EHR Applications Used in the Clinical Setting 92
Computerized Provider Order Entry (CPOE) 92
Electronic Medication Administration Record (eMAR) 93
Bar Code Medication Administration (BCMA) 93
Clinical Documentation 94
Specialty Applications 95
Clinical Decision Support (CDS) 95
Ancillary Systems 95
EHR Benefits 96
Cost 97
Access 97
Quality, Safety, and Efficiency of Care Delivery 97
Stakeholder Perspectives 97
Consumers 97
Nurses 97
Healthcare Providers 98
Healthcare Organizations 98
Insurance Payers 98
State and National Governments 98
Key Issues 99
Cost 99
Ownership 99
Data Integrity 99
Privacy and Confidentiality 100
Standards 100
Organizational Culture 100
Human Factors 100
Conclusion and Future Directions 101
References 101
Discussion Questions 104
Case Study 105
Discussion Questions 105
7 Applications for Managing Institutions Delivering Healthcare 106
Objectives 106
Key Terms 106
Abstract 106
Introduction 106
Vendor Resource Guides 107
Major Types of Applications 107
Financial Systems 107
Evolution of Healthcare FISs 108
General Ledger. 108
Payroll Application. 109
Patient Accounting Application. 109
Claims Processing and Management System. 109
Claims Denial Management Application. 109
Contract Management Application. 110
Fixed Asset Management Application. 110
Financial Reporting 110
Challenges with FISs 111
FIS Integration 113
Efficiency Tools 114
Practice Management Systems 114
Patient Outreach System 115
Online Billing and Payment Tool 115
Hospital–Healthcare Provider Connection 115
A Matter of Perspective 115
Materials Management 115
Healthcare Supply Chain and Informatics 115
Integrated Applications in Supply Chain Management 116
Supply Cost Capture 117
Human Resources Information Systems 118
Human Resources Information Systems as a Competitive Advantage 118
Human Resources Information Systems Vendors 119
Human Resources Subsystems 119
Personnel Administration. 119
Managing Human Resources Strategically and Operationally. 119
Staffing and Scheduling. 119
Training and Development. 120
Compensation, Benefits, and Pension Administration–Payroll Interface. 120
Performance Evaluation. 120
Underrepresented Subsystems. 120
Business Intelligence Systems 121
Conclusion and Future Directions 122
References 122
Discussion Questions 123
Case Study 123
Discussion Questions 124
8 Telehealth and Applications for Delivering Care at a Distance 125
Objectives 125
Key Terms 125
Abstract 125
Introduction 125
Examples of Successful Telehealth Programs 126
Telehealth Historic Milestones 127
Leading Telehealth Organizations 127
American Nurses Association (ANA) 127
United States Federal Government Agencies 128
American Telemedicine Association (ATA) 128
International Council of Nurses (ICN) 128
Telehealth Technologies 128
Synchronous or “Real-Time” Technologies 128
Video Conferencing 128
Patient Monitoring Technologies 128
Asynchronous or “Store-and-Forward” Technology 130
Technical Standards in Telehealth 130
Telehealth and Health Information Technology 130
Telehealth Clinical Practice Considerations for Healthcare Professionals 130
Equal to or Better Than In-Person Care? 130
Telehealth Clinical Competency 131
Confidentiality, Privacy, and Informed Patients 131
Scope of Clinical Practice 132
Types of Clinical Telehealth Applications 132
Telehealth Operational and Organizational Success Factors and Barriers 132
B.E.L.T. Framework 132
Operationalizing Telehealth 133
Telehealth Acceptance and Training 133
Telehealth Implementation 134
Preimplementation Phase 135
Implementation Phase 135
Postimplementation Phase 135
Telehealth Challenges: Licensure and Regulatory Issues for Healthcare Professionals 135
Licensure 136
Credentialing and Privileging 137
Reimbursement 138
Malpractice and Liability 138
Telehealth and Direct Patient Health Services 138
Patient-to-Provider Telehealth-Delivered Care 138
Remote Telehealth Home Visits and Biosensors 139
Remote Telehealth Home Visits and Monitoring 139
Biometric Sensors 139
Telehealth Technology and Healthcare Consumers 140
eHealth Literacy: Critical Element for Telehealth Adoption 141
Conclusion and Future Directions 141
Telehealth Industry Growth 142
Telehealth to uHealth 142
Improve Healthcare Provider Shortages and Access to Care 142
References 142
Discussion Questions 145
Case Study 145
Discussion Questions 146
9 Home Health and Related Community-Based Systems 147
Objectives 147
Key Terms 147
Abstract 147
Introduction 147
Evolution and Milestones 148
Practice Models 148
Home Health 148
Palliative Care and Hospice 149
Public Health 149
Nurse-Managed Health Centers 149
Other Practice Sites 149
Similarities among Practice Models 149
Standardized Datasets 150
Outcome and Assessment Information Set (OASIS) 151
Continuity Assessment Record and Evaluation (CARE) Tool 151
Hospice Quality Measures 151
Patient Experience Surveys 151
Supporting Home Health with Electronic Health Records and Health Information Technology 151
Billing Solutions 152
Point-of-Care Solutions 152
Clinical Decision Support (CDS) Systems 153
Standardized Terminologies 153
Omaha System 154
Description 154
Problem Classification Scheme 155
Intervention Scheme 155
Problem Rating Scale for Outcomes 157
Clinical Example from Practice 158
Interpretation of the Clinical Example 158
Examples of EHR Screen Images 159
Conclusion and Future Directions 161
References 161
Unit 3 Participatory Healthcare Informatics and Healthcare on the Internet 211
13 The Evolving ePatient 212
Objectives 212
Key Terms 212
Abstract 212
Historical Background and Drivers of the ePatient Evolution 212
ePatient as a Pioneering Concept 212
Technology, Policy, and Legislative Influences 213
Characteristics of Online Healthcare Consumers 216
Convergence of ePatients, Clinicians, Patient-Centered Models of Care, and Informatics 217
Participatory Patient-Centered Healthcare 217
The New Role of Clinicians and Informaticists in ePatient Care 218
Health Informatics and ePatients 219
Personal Health Records, Transparency, and Access to Data 219
Evolution of Health 2.0 and Beyond 220
Health 2.0 Environment 220
Health 2.0 and the Creation of Virtual Patient Communities 220
Conclusion and Future Directions 221
Moving toward Health 3.0 221
References 222
Unit 4 Project Management: Tools and Procedures 257
16 Identifying and Selecting an Information System Solution 258
Objectives 258
Key Terms 258
Abstract 258
Introduction 258
Strategic Vision and Alignment 258
Systems Development Life Cycle 260
Analysis and Requirements Definition 260
Project Planning 264
Develop or Purchase 265
Developing, Obtaining, and Evaluating Requests for Information (RFIs) and Requests for Proposals (RFPs) 265
Evaluating Vendors 266
Selecting the System 267
Negotiating the Contract 268
Establishing a Working Relationship with the Vendor 268
Conclusion and Future Directions 268
References 269
Discussion Questions 269
Case Study 269
Key Considerations for System Selection 269
17 Implementing and Upgrading an Information System Solution 271
Objectives 271
Key Terms 271
Abstract 271
Introduction 271
Reasons to Implement or Upgrade a Healthcare Information System 272
The American Recovery and Reinvestment Act (ARRA) 272
The Transition from ICD-9-CM to ICD-10-CM Codes and from HIPAA Version 4010 to HIPAA Version 5010 272
Best Practices: Evidence-Based Content and Clinical Decision Support (CDS) Systems 273
Patient Safety and Improved Quality of Care 275
New Implementation Versus an Upgrade 276
Decision Factors to Implement or Upgrade a System 276
Sufficient Resources 276
Risk Factors 276
Scope Creep 276
Best of Breed versus an Integrated Health System 277
Opportunities for Improvement 277
Implementation and the Systems Life Cycle 278
Project Planning 278
Defining Success 278
Executive Management Support 279
Engage Stakeholders 279
Redesigned Workflows 279
Building or Tailoring the Product 281
Testing 281
Preparing for Go-Live 284
Big Bang or Incremental Go-Lives 284
Detailed Go-Live Plan 285
Education and Training 285
Trainers 286
Training Methodology 286
Length of Class and Class Schedule 286
Go-live 286
POSTLIVE Maintenance 287
Conclusion and Future Directions 287
References 288
Unit 5 Quality, Usability, and Standards in Informatics 306
19 Privacy, Confidentiality, Security, and Data Integrity 307
Objectives 307
Key Terms 307
Abstract 307
Introduction 307
Definitions and Concepts 308
Legal and Historical Context 308
Caregiver Requirements 308
Patient Rights 308
Fair Information Practice Principles 309
Code of Ethics for Health Informatics Professionals 309
Principles, Laws, and Regulations Guiding Practice 309
National Privacy and Security Framework for Health Information 311
Laws and Regulations 311
International 311
Federal 312
Federal–State Collaboration 313
Secondary Uses of Electronic Health Data 313
Public Health Monitoring or Surveillance 313
Deidentification Data 314
The Importance of Information Security 314
The Public Trust 314
Legal Requirements and Fines 314
Increasing Security Threats to Healthcare Data 316
Recent Changes in Health Data Practices 316
Current Security Vulnerabilities 316
External Events 316
Internal Vulnerabilities 316
Medical Devices 316
Current Security Challenges 317
Managing Security Risks with Security Controls 317
Administrative 317
Conducting Risk Assessments or Risk Analysis 318
Technical 318
Access Management and Control 318
Encryption 319
Privacy Enhancing Technologies 319
Physical 319
Resources 319
Conclusion and Future Directions 320
References 320
Discussion Questions 321
Case Study 322
Discussion Questions 322
20 Patient Safety and Quality Initiatives in Informatics 323
Objectives 323
Key Terms 323
Abstract 323
Introduction 323
Definitions 324
Quality of Care 324
Patient Safety 324
National Initiatives Driving Adoption and Use of Health IT 324
National Efforts Related to Quality Data Standards 324
Evaluating Quality and Patient Safety 327
Conceptual Framework for Patient Safety and Quality 327
Medication Safety 328
Chronic Illness Screening and Management 329
Nursing Sensitive Quality Outcomes: Patient Falls and Pressure Ulcers 329
Success Factors and Lessons Learned 330
Conclusion and Future Directions 330
References 331
Unit 6 Governance and Organizational Structures for Informatics 370
23 Health Information Technology Governance 371
Objectives 371
Key Term 371
Abstract 371
Introduction 371
Health IT Governance: Need and Core Components 371
Key Insights 372
Respect Current Decision-Making Structures 372
Shift in Organizational Mindset 373
The Continual Increase in Demand for Health IT 373
Governance Does Not Depend on Specific Technology Choices 373
Coordination and Collaboration with Diverse Stakeholders 373
Recommendations 373
Conduct a Health IT Capability Maturity Assessment 374
Investigate Peer Informatics Governance Models 374
Design, Implement, and Iteratively Enhance Informatics Governance 375
Conclusion and Future Directions 376
References 376
Unit 7 Education and Informatics 410
26 Informatics in the Curriculum for Healthcare Professionals 411
Objectives 411
Key Terms 411
Abstract 411
Introduction and Background 411
Overview of Informatics and Health Information Technology 411
Education Reform Initiatives 412
Challenges of Technology-Enhanced Education 414
Teaching and Learning in an Evolving Healthcare and Technology Environment 414
The Role of Informatics in the Curriculum 414
The Science of Informatics and Curriculum Design 415
Framework for Informatics Curriculum 415
Pedagogy 415
Teaching Tools and Learning Strategies 416
It Takes a Village: Roles and Competencies 416
Educating the Generalist 418
Educating Healthcare Specialists at the Graduate Level 418
Educating the Informatics Specialist 421
Educating the Informatics Researcher and Innovator 421
Continuing Professional Development 421
Conclusion and Future Directions 421
References 422
Unit 8 International Informatics Efforts 472
30 International Efforts, Issues, and Innovations 473
Objectives 473
Key Terms 473
Abstract 473
Introduction 473
Key Initiatives in World Regions 474
eHealth Initiatives in Europe 474
The European Federation for Medical Informatics 475
eHealth Initiatives in the APEC Region 476
Asia Pacific Association for Medical Informatics (APAMI) 477
eHealth Initiatives in the Pan American Health Organization (PAHO) Region 478
IMIA-LAC 478
eHealth Initiatives in Africa 479
Health Informatics in Africa (HELINA) 480
International Organizations with Informatics Implications 481
eHealth and Health Informatics at WHO 481
The eHealth Resolution 481
Major Activities and Projects in WHO 481
Global Observatory for eHealth. 481
WHO Family of International Classifications. 482
Collaborating with Terminology Standards Development Organizations. 482
International Medical Informatics Association (IMIA) 482
IMIA-NI 484
International Standards Efforts 484
International Organization for Standardization (ISO) 484
International Council of Nurses 486
International Classification for Nursing Practice (ICNP) 486
ICNP C-Space. 486
The Telenursing Network 488
Health Level Seven (HL7) 489
International Health Terminology Standards Development Organisation (IHTSDO) 489
Global Challenges to eHealth 489
Global Interoperability 489
Human Resources for eHealth 489
Information and Communications Technology Infrastructure 489
Legal and Regulatory Framework for eHealth 490
Conclusion and Future Directions 490
References 490
Discussion Questions 491
Case Study 491
Discussion Questions 492
Unit 9 The Present and Future 493
31 Future Directions and Future Research in Health Informatics 494
Objectives 494
Key Terms 494
Abstract 494
Introduction 494
Futures Research or Futurology 495
Defining Futures Research or Futurology 495
Future Directions and Level of Change 496
The Challenge of Anticipating Future Directions 497
Approaches for Predicting 497
Trend Analysis and Extrapolation 497
Content Analysis 498
Scenarios 498
Backcasting 499
Application of Futures Research 499
The Future of Informatics 499
Consumerism and Informatics 500
EHRs 2.0 500
Usability and Improving the User Experience for Health IT 501
Big Data and Data Visualization 501
Analytics 502
Nanotechnology 502
History of Nanotechnology 502
Nanofabrication and Nanomedicine 503
Nanofabrication. 503
Nanomedicine. 504
Cautions about Nanotechnology 505
Nanoinformatics 505
Issues in Regulation and Ethics 505
Conclusion and Future Directions 506
References 506
Discussion Questions 507
Case Study 508
Discussion Questions 508
Glossary 509
A 509
B 509
C 509
D 510
E 510
F 511
G 511
H 511
I 512
J 512
K 512
L 512
M 512
N 513
O 513
P 513
Q 514
R 514
S 514
T 514
U 515
V 515
W 515
Index 517
A 517
B 518
C 518
D 520
E 521
F 522
G 523
H 523
I 525
J 527
K 527
L 527
M 528
N 528
O 529
P 529
Q 531
R 531
S 532
T 533
U 534
V 535
W 535
Y 535
Z 535
Inside back cover ibc1