Abstract

Focusing on the importance of relationship-building, this handbook explains how to turn new clients into regulars and make your practice flourish.

If you can create trust, loyalty and a sense of safety in new clients, they are more likely to commit to the further appointments needed to experience the healing you have to offer. This book considers how best to enhance the client's experience at every stage of the consultation through compassion and mindfulness. It is full of practical advice about everything from creating the right ambience in the therapy room to maintaining a positive attitude through self-reflection.

This will be a valued support for students and professionals working in a wide range of complementary and alternative therapies, as well as art, music and drama therapists.

There is a lot in this book that practitioners from any modality will benefit from… It is very well written; professional but personal at the same time. I highly recommend it.
Edward Obaidey, Acupuncture Practitioner, Edward Obaidey Acupuncture Clinic, Tokyo, Japan
Jane Wood is a teacher, supervisor, workshop facilitator and retired homeopathic practitioner. She is a supervisor and teacher of reflective practice at the University of Westminster and is the head of practitioner development and reflective practice at the International School of Homeopathy, London. She lives in London, UK.
Most of us enter the therapeutic relationship with a qualification in use of specialized healing techniques, yet little or no idea about how to navigate either the psychological implications of the work, or indeed the hands-on business of setting up a practice. Jane Wood investigates with clarity, tackling issues theoretically, as well as giving personal development techniques to implement changes that should act from within to without. It seems to me that she has left few stones unturned. More importantly, she has given us a definitive self-help manual where one has certainly been needed.
Misha Norland, homeopathic practitioner of 40 years' experience, teacher and author