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Making Individual Service Funds Work for People with Dementia Living in Care Homes

Making Individual Service Funds Work for People with Dementia Living in Care Homes

Gill Bailey | Helen Sanderson

(2014)

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Book Details

Abstract

Dispelling the myths about how personalisation works for people with dementia living in care homes, this book demonstrates how to introduce Individual Service Funds (ISFs), what works and what doesn't, and how to deal with difficulties and setbacks.

Individual Service Funds are one way that people living with dementia can have a personal budget. The authors explain how they went about introducing the principles of ISFs to people living with dementia in a large care home in Stockport, without using any additional funding. They describe the person-centred practices used and the involvement of the council, commissioners, staff and families. Through clear and detailed stories and examples, they demonstrate the dramatic approach to quality of life for people with dementia the approach can deliver. There is a strong emphasis on managerial and organisational issues, including getting staff 'on board', providing adequate support, budgeting, building effective partnerships and implementing change.

Providing helpful insights and examples for good practice, this book is essential reading for all those involved in providing personalised care for people with dementia living in care homes, including care staff, care home managers, local authority commissioners, service providers and policy makers.


Helen Sanderson is CEO of Helen Sanderson Associates (HSA) and Director Emeritus of the International Community for Person-Centred Practices. She has been closely involved in the development of person-centred thinking and planning in the UK over the last fifteen years. HSA's partnership with Borough Care Ltd. and Stockport Council was a runner up in the National Dementia Awards 2012 in the innovation category. She is co-author of A Practical Guide to Delivering Personalisation, Creating Person-Centred Organisations and Personalisation in Practice, all published by JKP. Gill Bailey trained initially as a nurse and has worked with a range of providers and commissioning units across adult health and social care for over twenty-five years. In the last ten years her work has focused on supporting people living with dementia. She is a Dementia Care Mapper, and has a diploma in Dementia Studies. She is currently working with providers to introduce Individual Service Funds in residential and homecare services for people living with dementia. Helen and Gill are co-authors of Personalisation and Dementia: A Guide for Person-Centred Practice, also published by JKP. Lisa Martin is manager of Bruce Lodge, a care home in Stockport, part of Borough Care Ltd.
This book is packed full of stories that illustrate the outcomes for people that can result from deploying an ISF model. It focuses on the outstanding work that has been done at Bruce Lodge, a large care home for people with dementia now arranged as 43 separate ISFs, with every resident able to control a number of hours of support that are set aside for them to do the things they want, when and where they want... Delivering better outcomes is at the heart of all of these stories, and it is at the heart of this book... I feel sure that this book will help many more people to bring about these positive changes within services and within people's lives.
from the foreword by Dr. Sam Bennett, Programme Director, Think Local Act Personal

Table of Contents

Section Title Page Action Price
Making Individual Service Funds Work for People with Dementia Living in Care Homes 1
Foreword 7
1. Introduction and Getting Started 13
2. Plans and Processes 25
3. Starting with Staff One-Page Profiles 39
4. Individual Time 49
5. Four Plus \nOne Questions 62
6. What Next? 73
7. Night Staff, Volunteers and Faith Communities 86
8. Person-Centred Reviews and Working Together for Change 101
9. Overall Impact and Lessons Learned 112
Appendix 131
Index 139
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