Abstract

Managing and Leading: 44 Lessons Learned for Pharmacists offers useful ideas and tools for pharmacists, residents and students to improve their managing and leading skills, and more effectively approach the non-technical or "soft-side" aspects of working with colleagues, administrators, vendors, clients, and patients.Each of the 44 lessons in this guide contains an essay that offers at least one idea or principle for honing management and leadership effectiveness. Following each lesson are practical suggestions for ways to apply the ideas using application tools and techniques such as action items, guidelines, do and don’ts, checklists, forms, and resource materials such as articles, papers, books, e-newsletters, and websites.Lessons are focused in the following areas:

• Personal Roles, Goals, and Development
• Communication
• Learning and Teaching
• Improving Personal and Organizational Productivity
• Meetings and Agendas
• Marketing Models

Paul W. Bush, Pharm.D., MBA, FASHPDr. Bush received his B.S. in Pharmacy from the University of Michigan, and Pharm.D. and M.B.A. from Wayne State University in Detroit. He is currently Chief Pharmacy Officer for Duke University Hospital in Durham, North Carolina and Program Director for the Health System Pharmacy Administration residency. He previously served on the faculty of the Medical University of South Carolina (1999-2009) and Wayne State University (1984-1999) and served as Clinical Associate Dean for Medical Center and Health Systems for the South Carolina College of Pharmacy.He has held the positions of Director of Pharmacy Services for Detroit Osteopathic Hospital, St. John Hospital and Medical Center and Medical University of South Carolina, and was Corporate Director for Clinical Pharmacy Services for Horizon Health System.Dr. Bush is a Past-Treasurer of the Michigan Pharmacists Association. He has served on the Michigan Society of Health System Pharmacists Board of Directors and held the position of President-elect. Dr. Bush is Past-Chair of the ASHP Section of Pharmacy Practice Managers and currently serves on the ASHP Commission on Credentialing and is Chair of the University HealthSystem Pharmacy Council.   In addition to  Managing and Leading – 44 Lessons Learned for Pharmacists, he has written chapters for the  Handbook of Institutional Pharmacy Practice, Financial Management Basics for Health System Pharmacists and Pharmacy Certified Technician Training Manual. Stuart G. Walesh, PhD, PE, Dist.M.ASCE Dr. Walesh received his B.S.C.E from Valparaiso University in 1963, his M.S.E from the Johns Hopkins University in 1965, and his Ph.D form the University of Wisconsin in 1969. He is an independent consultant providing management, engineering, education/training, and marketing services having previously worked in the public, private, and academic sectors. Dr. Walesh has served as a project engineer and manager, department head, discipline manager, marketer, professor, and dean of an engineering college. Water resources engineering is his technical specialty. He led watershed planning, computer modeling, flood control, stormwater management, and floodplain management projects.  Dr. Walesh authored or co-authored five books; authored or co-authored 100s of engineering, management, and education publications and presentations; and facilitated several hundred workshops, seminars, webinars, and meetings throughout the U.S. For the past decade, he has been active in the American Society of Civil Engineers’ (ASCE) effort to reform the education and early experience of civil engineers. Dr. Walesh is a Diplomate of the American Academy of Water Resources Engineers, a Distinguished Member of the ASCE, and he has been recognized with awards presented by the American Society for Engineering Education, the ASCE, and the National Society of Professional Engineers.